Search...

Admiral Jellicoe House

Locksway Road, Milton, Southsea, Hampshire PO4 8JW
Jobs
Admiral Jellicoe House, Southsea
Admiral Jellicoe House, Southsea
Admiral Jellicoe House, Southsea

Now open! Admiral Jellicoe House provides luxury in later life with resident-centred care and dedicated dementia support to Royal Navy and Royal Marine veterans and their spouses. The home accepts veterans from all over England, Scotland, Wales and Northern Ireland and is based in Portsmouth, home of the Royal Navy.

Luxury in later life

Recently built to a very high standard and open to their first residents in June 2022, their...  

Care Provided by Admiral Jellicoe House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

THE WEEKLY FEE INCLUDES:
Accommodation with en suite shower, w/c and hand basins.
Meals (including a choice of menus)
24 hour residential care including nursing and personal care
Hydrotherapy Baths & Wet rooms
Access to physiotherapy, occupational therapy and speech and language therapy
Events & daily activities for residents
Full time maintenance team
Extensive private gardens
Utilities
Laundry services
Bedding and towels
TV licence (or exemption from licence)
Care reviews
Access to the lounge and gardens
Snacks available on all 3 floors including crisps, chocolate, biscuits & sweets
Wine, beer, cider, spirits, or soft drinks from the lounge Bar, or at meal times.
Liaison with outside agencies such as medical practitioners and district nurses
Annual testing of Resident’s personal electrical equipment
Access to Wi-Fi
Wheelchairs, fluidic pressure relieving chairs, dynamic alternating mattresses, pressure relieving pillows.
ADDITIONAL SERVICES

The following services are not covered by the weekly fee. However the Home can arrange for you to receive the following at an additional cost.

Dental care services
Optical care services
Chiropody services
Toiletries and over-the counter medicines from our in-house NAAFI
Hairdressing – In house hair salon.
Personal newspapers and magazines
Monthly telephone calls and line rental charge in Resident’s room (if applicable)
Specialist seating and non-NHS wheelchairs
Service and repair of personal equipment and effects, including hearing aids and purchase of batteries, wheelchairs where privately owned
Private taxi or ambulance fares

Escort duties for privately arranged trips

Contact Admiral Jellicoe House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Melanie Holly(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+
  • Veterans of the royal navy and their dependants

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • Please contact Admiral Jellicoe House directly for latest information on visiting information.

Parking

  • On site parking is provided including disabled parking and EV charging stations are available.

Admiral Jellicoe House Reviews (26)

Submit a Review
8.9

Admiral Jellicoe House has a Review Score of 8.9 (8.901) out of 10, based on 9 reviews in the last 2 years. Over all time Admiral Jellicoe House has 26 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Admiral Jellicoe House
Loading...
Showing 26 reviews matching selected criteria
Review from Gay K (Daughter of Resident) published on 24 July 2026 Submitted via Postal Card
Overall Experience
From your arrival there is a bright friendly atmosphere. The availability to ask questions too. We have only had experience on the ground and first which have both been genuine. The activities are brilliant as is the social media page.

The care on Dad's floor is brilliant concidering the many accidents which occur. The care & contact is an extension of family couldn't ask for more.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D S (Respite Resident) published on 24 April 2026 Submitted via Postal Card
Overall Experience
It would be great when the library has been fully restored as I particularly like reading and researching various articles. Also creates a quiet environment for residents.

Overall I really enjoyed my restful stay and felt comfortable within the home.

Reply from Mel Holly, Registered Manager at Admiral Jellicoe House
We apologise for the disruption during your stay in the library area, this was due to rain damage.
This has now been rectified.

We are so pleased you experienced a restful and comfortable stay and look forward to welcoming you again in the future.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephen G (Son of Resident) published on 11 March 2026 Submitted via Postal Card
Overall Experience
The overall service is of an excellent standard. I believe my father is well cared for and the staff always have his best interests are considered.
The entertainment is really good and certainly enjoyed by my father.

My only negative comment would be around communication between staff and relatives, which could be more consistent.

Reply from Mel Holly, Registered Manager at Admiral Jellicoe House

Thank you for your lovely feedback. We're delighted to hear your father feels well cared for and enjoys the entertainment. We appreciate your comment about communication and will work on ensuring this is more consistent for families.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D S (Resident / Service User) published on 11 March 2026 Submitted via Postal Card
Overall Experience

I am very pleased with expectations, but wasn't sure how to mark food as sometimes it's good and sometimes not.

Reply from Mel Holly, Registered Manager at Admiral Jellicoe House
Thank you for your feedback.

We are consistently monitoring the quality of food and dining experience to ensure we are meeting expectations.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul O (Son of Resident) published on 11 March 2026 Submitted via Website
Overall Experience

From the moment our father moved into Admiral Jellicoe House on his 90th birthday in 2025 we knew we'd made the best decision for him. From the guided tour we had with Gemma prior to dad moving in to our ongoing contact and experience with the team on Ganges floor we cannot fault a thing. Dad is no longer mobile so extra effort is required on the behalf of staff to ensure his needs are met. Medical intervention, when needed, is prompt and effective, his room is spotlessly clean (thank you Ken!) and the programme of activities is comprehensive and always enjoyed by dad. We are so pleased that he now's considers AJH his home.

Reply from Mel Holly, Registered Manager at Admiral Jellicoe House
Thank you so much for the wonderful comments and feedback.

We are so pleased to hear this has been a positive experience.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Samantha E (Daughter of Resident) published on 24 February 2026 Submitted via Website
Overall Experience

Our father was a resident at JH from August 2025 until Dec 2025. Our father sadly passed away just before Christmas and we only wish he had become a resident sooner. As soon as we could see that dad was being looked after with care and respect our anxieties ebbed away. Our father had lewy body dementia and as his daughters, the conflicting emotions you carry can be very overwhelming. We knew we had no choice but to put him in care, Jellicoe being our dad's choice as he was ex-navy. Though the visits were sometimes hard as dad could become agitated, the incredible carers would put our minds at ease. We could see first hand how well they looked after the residents on the Ganges floor. We always felt so humbled by the staff. The end of life care that dad received was exemplary. A very distressing time for us, but met with total respect and compassion. again, we were blown away by the staff who felt almost like family. We cannot recommend it enough.

Reply from Mel Holly, Registered Manager at Admiral Jellicoe House

Thank you so much for the wonderful compliments about your Fathers care at Admiral Jellicoe House. It was a great honour to care for your dear Father.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kirsty M (Daughter of Resident) published on 7 November 2025 Submitted via Website
Overall Experience

The carers are amazing, friendly, made everyone welcome and help in any way. Building beautiful and clean, food good. Dad moved in July 2024 straight from home. May 2025 new manager who we had not met, OVER THE PHONE said they wanted my dad to leave as they could no longer meet his care needs. She said that the staff were not trained in specialist dementia care which dad needed. We were told he had violent outbursts and fighting and kicking people, we had never been notified of any of these issues, by the manager old or new and sounded nothing like my dad. Only issue we'd been told was dad having several falls, none witnessed by staff- sent to hospital twice with no coat or shoes in Nov. We explained to the manager would be upsetting for him to move after 12mths as it was all he knew, her reply "he will be fine" Moved dad in July and he dies in August age 72 Not blaming AJ but my dad was so confused and didn't understand what happened. Sadly management let this home down massively.

Reply from Mel Holly, Home Manager at Admiral Jellicoe House
We extend our sincere condolences to you and your family for your loss and thank you for your kind words about Admiral Jellicoe House and our carers.

We are sorry your recent experience did not fully meet expectations. The new Manager and team provided ongoing support once it became clear your...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine K (Daughter of Resident) published on 19 August 2025 Submitted via Website
Overall Experience

My mum was a resident at Admiral Jellicoe House for nearly 2 years. I can honestly say that she couldn't have been in a better place. The facilities can't be faulted and there is plenty of space to wander both inside and in the garden. What makes Admiral Jellicoe House special though is the standard of care given. The staff, without exception, are wonderful. They know the residents so very well and are genuinely caring and compassionate. They treat them all as if they are one of their own family and nothing is too much trouble for the staff. The activities are carried out with lots of laughter and fun and mum was frequently taken out to play tennis, visits to the allotment and various other events. I would have no hesitation in recommending Admiral Jellicoe House to anyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H D (Relative of Resident) published on 1 November 2024 Submitted via Postal Card
Overall Experience

My wife and I visited our relation at Admiral Jellicoe House last week. Having visited there and other relatives in other care settings we can honestly say that we were delighted to see the high-quality provision at Admiral Jellicoe House. The staff are very helpful and friendly and it was evident that their caring role was much more than just a job. For elderly people the fact that the staff had a good command of spoken English is very important too. Very reassuring for us to know that although our relatives are hours away they are in an excellent facility and are very happy.

Reply from Jade Delaney, Home Manager at Admiral Jellicoe House

Thank you for your kind words, I will pass them on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Antony B (Son of Resident) published on 26 January 2024 Submitted via Website
Overall Experience

Admiral Jellicoe House has been a fantastic home for my mother since she arrived last April. She feels safe, well looked after and feels at ‘home’. The staff have been first class treating her with complete respect and dignity. Nothing has been too much trouble to deal with her needs. I cannot fault the home. They have taken so much worry away from my mother and we are so grateful.

Reply from Jade Delaney, Home Manager at Admiral Jellicoe House

Thank you so much for your kind words! we really appreciate it! I will pass it on to the team!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diane B (Daughter-in-law of Resident) published on 25 January 2024 Submitted via Website
Overall Experience
There came a time when we had to choose to find a home for my mother-in-law, this was not easy at all. From the moment we made contact with Admiral Jellicoe they have been nothing but brilliant.
It is beautiful and clean and all the staff we have met have been full of kindness and care.
The entertainment lady takes time and never gives up asking anyone to join in.
Also, a member of staff who looks after my mother-in-law has taken time to get to know her and is truly invested in her as a person.

We cannot tell you how amazing Admiral Jellicoe House is!

Reply from Jade Delaney, Home Manager at Admiral Jellicoe House

Thank you so much for your lovely review Diane, we really appreciate it and I will pass this on to our teams.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H B (Granddaughter of Resident) published on 25 January 2024 Submitted via Website
Overall Experience

I am always so impressed when I visit Admiral Jellicoe to see my grandmother. The environment is always so clean and tidy, it is a really welcoming place to live. It was a major transition for my grandmother to move into a care environment, but the team at Admiral Jellicoe have been amazing at making the transition into her next chapter as smooth as possible. When it was her 90th birthday party the team really did make it special, the catering department made the most incredible cake and it felt such a special time!

Reply from Jade Delaney, Home Manager at Admiral Jellicoe House

Thank you so much for your kind words, I will be sure to pass them on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from A P (Niece of Resident) published on 27 November 2023 Submitted via Postal Card
Overall Experience

I enjoyed three lovely days with my uncle. It was a short visit because I come from abroad. Each time, it was easy for me to book myself in for lunch and to have the use of a wheelchair for my uncle, so we had several outings together. The premises are spotlessly clean, and the staff were always friendly and caring, as well as reactive to any requests. I am grateful to all the staff for looking after him so well.

Reply from Jade Delaney, Deputy Home Manager at Admiral Jellicoe House

Thank you so much for your kind words; I will pass them onto the team.

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
No Rating
Safety / Security
No Rating
Rooms
Value for Money
Review from Ali G (Daughter of Resident) published on 2 October 2023 Submitted via Website
Overall Experience
It was a tough decision to put Dad into care. We found Admiral Jellicoe House and could not have been happier. Dad was resident number 4 (June 2022). He was so happy to be there with fellow ‘ganges’ boys and ex-Naval personnel.
Initially, there were some teething problems, but they now have an excellent team who work hard to ensure that their residents and their families are well taken care of. The management are approachable, whatever your concerns and where able, they are addressed. There are various rooms for the residents to come together, tea room, garden room, cinema, bar and library together with the sunny garden (weather permitting) and of course the interactive boat.
The care team and nurses are responsive and caring and show genuine empathy towards both residents and family members, the domestic team work extremely hard to keep it exceptionally clean and tidy.

Sadly, Dad recently passed away, I cannot thank the staff at all levels for the care and compassion they showed to Dad and our family.

Reply from Jade Delaney, Deputy Home Manager at Admiral Jellicoe House

Thank you for your kind words. I will pass on to the teams.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J F (Mother of Resident) published on 18 July 2023 Submitted via Website
Overall Experience
During my nursing career as an RGN for many years, I have worked in quite a few care homes.
My husband and I were very reluctant and apprehensive for our son to go into care due to our ages. Unfortunately, this became necessary.
He is a former Royal Marine who is seriously head injured.
Admiral Jellicoe House was our first and only choice, and we were delighted when he was selected as one of the first residents last year.
This Royal Navy Benevolence Trust Home, in my professional opinion, is exceptional. The staff, from the home manager, the nurses, the carers and the ancillary staff, are excellent.
My husband and I are relieved and happy that our dear son is in your care. Most importantly, he is very content.

We are relaxed in the knowledge that everything is in good order.

Reply from Jade Delaney, Deputy Home Manager at Admiral Jellicoe House

Thank you so much for your lovely review. We really appreciate the kind words. Kind Regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L R (Son of Resident) published on 4 July 2023 Submitted via Postal Card
Overall Experience

My mother moved into Admiral Jellicoe House in August 2022 when there were only eight residents. Although it was a new build it was well layout and the decoration was good. The staff at the time were very happy with any enquiries. Since the home has filled up more the number of staff has increased and all the staff I have dealt with have been approachable, polite and very useful. Also as Admiral Jellicoe House has employed its own staff it has been better for the residents because they get used to talking and dealing with the same staff. I have been very pleased with the quality of care that my mother has received. Keep up the good work.

Reply from Jade Delaney, Deputy Home Manager at Admiral Jellicoe House

Thank you very much for your kind words. I will pass it onto the teams.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue H (Daughter of Resident) published on 20 June 2023 Submitted via Website
Overall Experience

My mother was one of the first residents to move into this brand-new home, from day one she was made very welcomed by the management and staff teams. She has been happy in this home, compared with the previous homes. The staff team are very supportive, my mother is now unable to walk, so is hoisted daily, the staff team try to involve my mother in daily activities, when she is willing. If she does not want to leave her room, they try to bring the activity to her. The facilities are excellent, the food looks lovely, the environment is excellent. One year on, my mother is still happy with the home, the regular monthly relative meetings are very helpful, the monthly email newsletter, activity sheets and menus are great to receive as a relative.

Reply from Jade Delaney, Deputy Home Manager at Admiral Jellicoe House

Thank you for your kind words. I will ensure that they are passed onto the team. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L H (Wife of Resident) published on 20 June 2023 Submitted via Postal Card
Overall Experience

My husband became a resident in August 2022. Initially, there were some teething problems but they now have an excellent team who work hard to ensure that their residents and their families are well taken care of, my husband seems to have settled very well since becoming a resident. All the staff bend over backwards to support the residents and their families. Unfortunately, my husband is unable to be at home but Admiral Jellicoe House is the next best thing. Thank you to all the staff.

Reply from Jade Delaney, Deputy Home Manager at Admiral Jellicoe House

Thank you very much. Those are lovely words, we appreciate it. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sarah H (Daughter of Resident) published on 19 June 2023 Submitted via Website
Overall Experience

The home is still in the process of settling in and is working extremely hard to obtain high standards. While there have been some teething problems, the management is receptive to feedback and quick to make improvements. The care team and nurses are responsive, caring and show genuine empathy towards both the residents and family members. The facilities are amazing, and the domestic team work extremely hard to keep it exceptionally clean and tidy. Although there is room for improvement in communication and protocols, I am confident that with time, I will be able to give the home an excellent rating overall. I am very happy with the care my dad receives and look forward to seeing the small improvements required for me to give an excellent overall.

Reply from Jade Delaney, Deputy Home Manager at Admiral Jellicoe House

Thank you for your comments and suggestions for improvements. We are committed to ensuring high level of care for our residents and receiving the feedback is priceless to continue to improve. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K K (Wife of Resident) published on 13 June 2023 Submitted via Postal Card
Overall Experience

My husband was accepted and moved into Admiral Jellicoe House in July 2022 and we have been grateful foe everything done for his comfort. He has been very contented and happy and we have no issues as his various problems have been dealt with.

Reply from Jade Delaney, Deputy Home Manager at Admiral Jellicoe House

Thank you for your very kind words. I will pass them all onto the teams.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 January 2026
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Admiral Jellicoe House.

Upcoming Events

There are no upcoming events for Admiral Jellicoe House.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Admiral Jellicoe House.

Meet the Team (2)

Sally Fountain
Sally FountainJob Title:Housekeeping SupervisorJoined: 2022

Sally oversees the housekeepers at AJH ensuring that the communal and personal spaces are clean and tidy. Running the laundry for the residents and keeping the home compliant with Infection Control. She served in the Royal Navy as a steward for a number of years.

Sarina Bailey
Sarina BaileyJob Title:Well Being Co-OrdinatorJoined: 2022

Sarina coordinates a team of wellbeing assistants who ensure a wide range of activities and outings for our residents to live a fulfilled, and meaningful life at AJH.

Frequently Asked Questions about Admiral Jellicoe House

What types of Care is Admiral Jellicoe House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Admiral Jellicoe House have?

There are 66 Single Rooms.

What are the Facilities & Services at Admiral Jellicoe House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Admiral Jellicoe House to the centre of Southsea?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Admiral Jellicoe House to verify any information. View our terms and conditions. Admiral Jellicoe House has an Enhanced Service -more info.