





Now open! Admiral Jellicoe House provides luxury in later life with resident-centred care and dedicated dementia support to Royal Navy and Royal Marine veterans and their spouses. The home accepts veterans from all over England, Scotland, Wales and Northern Ireland and is based in Portsmouth, home of the Royal Navy.
Luxury in later life
Recently built to a very high standard and open to their first residents in June 2022, their...
Care Provided by Admiral Jellicoe House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Accommodation with en suite shower, w/c and hand basins.
Meals (including a choice of menus)
24 hour residential care including nursing and personal care
Hydrotherapy Baths & Wet rooms
Access to physiotherapy, occupational therapy and speech and language therapy
Events & daily activities for residents
Full time maintenance team
Extensive private gardens
Utilities
Laundry services
Bedding and towels
TV licence (or exemption from licence)
Care reviews
Access to the lounge and gardens
Snacks available on all 3 floors including crisps, chocolate, biscuits & sweets
Wine, beer, cider, spirits, or soft drinks from the lounge Bar, or at meal times.
Liaison with outside agencies such as medical practitioners and district nurses
Annual testing of Resident’s personal electrical equipment
Access to Wi-Fi
Wheelchairs, fluidic pressure relieving chairs, dynamic alternating mattresses, pressure relieving pillows.
ADDITIONAL SERVICES
The following services are not covered by the weekly fee. However the Home can arrange for you to receive the following at an additional cost.
Optical care services
Chiropody services
Toiletries and over-the counter medicines from our in-house NAAFI
Hairdressing – In house hair salon.
Personal newspapers and magazines
Monthly telephone calls and line rental charge in Resident’s room (if applicable)
Specialist seating and non-NHS wheelchairs
Service and repair of personal equipment and effects, including hearing aids and purchase of batteries, wheelchairs where privately owned
Private taxi or ambulance fares
Escort duties for privately arranged trips
Contact Admiral Jellicoe House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Royal Naval Benevolent Trust
- Voluntary / Not for Profit Owned
Person in charge
- Melanie Holly(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
- Veterans of the royal navy and their dependants
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2022
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Please contact Admiral Jellicoe House directly for latest information on visiting information.
Parking
- On site parking is provided including disabled parking and EV charging stations are available.
Admiral Jellicoe House Reviews (26)
Admiral Jellicoe House has a Review Score of 8.9 (8.901) out of 10, based on 9 reviews in the last 2 years.
Over all time Admiral Jellicoe House has 26 reviews.
The care on Dad's floor is brilliant concidering the many accidents which occur. The care & contact is an extension of family couldn't ask for more.
Overall I really enjoyed my restful stay and felt comfortable within the home.
This has now been rectified.
We are so pleased you experienced a restful and comfortable stay and look forward to welcoming you again in the future.
The entertainment is really good and certainly enjoyed by my father.
My only negative comment would be around communication between staff and relatives, which could be more consistent.
Thank you for your lovely feedback. We're delighted to hear your father feels well cared for and enjoys the entertainment. We appreciate your comment about communication and will work on ensuring this is more consistent for families.
I am very pleased with expectations, but wasn't sure how to mark food as sometimes it's good and sometimes not.
We are consistently monitoring the quality of food and dining experience to ensure we are meeting expectations.
From the moment our father moved into Admiral Jellicoe House on his 90th birthday in 2025 we knew we'd made the best decision for him. From the guided tour we had with Gemma prior to dad moving in to our ongoing contact and experience with the team on Ganges floor we cannot fault a thing. Dad is no longer mobile so extra effort is required on the behalf of staff to ensure his needs are met. Medical intervention, when needed, is prompt and effective, his room is spotlessly clean (thank you Ken!) and the programme of activities is comprehensive and always enjoyed by dad. We are so pleased that he now's considers AJH his home.
We are so pleased to hear this has been a positive experience.
Our father was a resident at JH from August 2025 until Dec 2025. Our father sadly passed away just before Christmas and we only wish he had become a resident sooner. As soon as we could see that dad was being looked after with care and respect our anxieties ebbed away. Our father had lewy body dementia and as his daughters, the conflicting emotions you carry can be very overwhelming. We knew we had no choice but to put him in care, Jellicoe being our dad's choice as he was ex-navy. Though the visits were sometimes hard as dad could become agitated, the incredible carers would put our minds at ease. We could see first hand how well they looked after the residents on the Ganges floor. We always felt so humbled by the staff. The end of life care that dad received was exemplary. A very distressing time for us, but met with total respect and compassion. again, we were blown away by the staff who felt almost like family. We cannot recommend it enough.
Thank you so much for the wonderful compliments about your Fathers care at Admiral Jellicoe House. It was a great honour to care for your dear Father.
The carers are amazing, friendly, made everyone welcome and help in any way. Building beautiful and clean, food good. Dad moved in July 2024 straight from home. May 2025 new manager who we had not met, OVER THE PHONE said they wanted my dad to leave as they could no longer meet his care needs. She said that the staff were not trained in specialist dementia care which dad needed. We were told he had violent outbursts and fighting and kicking people, we had never been notified of any of these issues, by the manager old or new and sounded nothing like my dad. Only issue we'd been told was dad having several falls, none witnessed by staff- sent to hospital twice with no coat or shoes in Nov. We explained to the manager would be upsetting for him to move after 12mths as it was all he knew, her reply "he will be fine" Moved dad in July and he dies in August age 72 Not blaming AJ but my dad was so confused and didn't understand what happened. Sadly management let this home down massively.
We are sorry your recent experience did not fully meet expectations. The new Manager and team provided ongoing support once it became clear your...
My mum was a resident at Admiral Jellicoe House for nearly 2 years. I can honestly say that she couldn't have been in a better place. The facilities can't be faulted and there is plenty of space to wander both inside and in the garden. What makes Admiral Jellicoe House special though is the standard of care given. The staff, without exception, are wonderful. They know the residents so very well and are genuinely caring and compassionate. They treat them all as if they are one of their own family and nothing is too much trouble for the staff. The activities are carried out with lots of laughter and fun and mum was frequently taken out to play tennis, visits to the allotment and various other events. I would have no hesitation in recommending Admiral Jellicoe House to anyone.
My wife and I visited our relation at Admiral Jellicoe House last week. Having visited there and other relatives in other care settings we can honestly say that we were delighted to see the high-quality provision at Admiral Jellicoe House. The staff are very helpful and friendly and it was evident that their caring role was much more than just a job. For elderly people the fact that the staff had a good command of spoken English is very important too. Very reassuring for us to know that although our relatives are hours away they are in an excellent facility and are very happy.
Thank you for your kind words, I will pass them on to the team.
Admiral Jellicoe House has been a fantastic home for my mother since she arrived last April. She feels safe, well looked after and feels at ‘home’. The staff have been first class treating her with complete respect and dignity. Nothing has been too much trouble to deal with her needs. I cannot fault the home. They have taken so much worry away from my mother and we are so grateful.
Thank you so much for your kind words! we really appreciate it! I will pass it on to the team!
It is beautiful and clean and all the staff we have met have been full of kindness and care.
The entertainment lady takes time and never gives up asking anyone to join in.
Also, a member of staff who looks after my mother-in-law has taken time to get to know her and is truly invested in her as a person.
We cannot tell you how amazing Admiral Jellicoe House is!
Thank you so much for your lovely review Diane, we really appreciate it and I will pass this on to our teams.
I am always so impressed when I visit Admiral Jellicoe to see my grandmother. The environment is always so clean and tidy, it is a really welcoming place to live. It was a major transition for my grandmother to move into a care environment, but the team at Admiral Jellicoe have been amazing at making the transition into her next chapter as smooth as possible. When it was her 90th birthday party the team really did make it special, the catering department made the most incredible cake and it felt such a special time!
Thank you so much for your kind words, I will be sure to pass them on to the team.
I enjoyed three lovely days with my uncle. It was a short visit because I come from abroad. Each time, it was easy for me to book myself in for lunch and to have the use of a wheelchair for my uncle, so we had several outings together. The premises are spotlessly clean, and the staff were always friendly and caring, as well as reactive to any requests. I am grateful to all the staff for looking after him so well.
Thank you so much for your kind words; I will pass them onto the team.
Initially, there were some teething problems, but they now have an excellent team who work hard to ensure that their residents and their families are well taken care of. The management are approachable, whatever your concerns and where able, they are addressed. There are various rooms for the residents to come together, tea room, garden room, cinema, bar and library together with the sunny garden (weather permitting) and of course the interactive boat.
The care team and nurses are responsive and caring and show genuine empathy towards both residents and family members, the domestic team work extremely hard to keep it exceptionally clean and tidy.
Sadly, Dad recently passed away, I cannot thank the staff at all levels for the care and compassion they showed to Dad and our family.
Thank you for your kind words. I will pass on to the teams.
My husband and I were very reluctant and apprehensive for our son to go into care due to our ages. Unfortunately, this became necessary.
He is a former Royal Marine who is seriously head injured.
Admiral Jellicoe House was our first and only choice, and we were delighted when he was selected as one of the first residents last year.
This Royal Navy Benevolence Trust Home, in my professional opinion, is exceptional. The staff, from the home manager, the nurses, the carers and the ancillary staff, are excellent.
My husband and I are relieved and happy that our dear son is in your care. Most importantly, he is very content.
We are relaxed in the knowledge that everything is in good order.
Thank you so much for your lovely review. We really appreciate the kind words. Kind Regards.
My mother moved into Admiral Jellicoe House in August 2022 when there were only eight residents. Although it was a new build it was well layout and the decoration was good. The staff at the time were very happy with any enquiries. Since the home has filled up more the number of staff has increased and all the staff I have dealt with have been approachable, polite and very useful. Also as Admiral Jellicoe House has employed its own staff it has been better for the residents because they get used to talking and dealing with the same staff. I have been very pleased with the quality of care that my mother has received. Keep up the good work.
Thank you very much for your kind words. I will pass it onto the teams.
My mother was one of the first residents to move into this brand-new home, from day one she was made very welcomed by the management and staff teams. She has been happy in this home, compared with the previous homes. The staff team are very supportive, my mother is now unable to walk, so is hoisted daily, the staff team try to involve my mother in daily activities, when she is willing. If she does not want to leave her room, they try to bring the activity to her. The facilities are excellent, the food looks lovely, the environment is excellent. One year on, my mother is still happy with the home, the regular monthly relative meetings are very helpful, the monthly email newsletter, activity sheets and menus are great to receive as a relative.
Thank you for your kind words. I will ensure that they are passed onto the team. Thank you.
My husband became a resident in August 2022. Initially, there were some teething problems but they now have an excellent team who work hard to ensure that their residents and their families are well taken care of, my husband seems to have settled very well since becoming a resident. All the staff bend over backwards to support the residents and their families. Unfortunately, my husband is unable to be at home but Admiral Jellicoe House is the next best thing. Thank you to all the staff.
Thank you very much. Those are lovely words, we appreciate it. Thank you.
The home is still in the process of settling in and is working extremely hard to obtain high standards. While there have been some teething problems, the management is receptive to feedback and quick to make improvements. The care team and nurses are responsive, caring and show genuine empathy towards both the residents and family members. The facilities are amazing, and the domestic team work extremely hard to keep it exceptionally clean and tidy. Although there is room for improvement in communication and protocols, I am confident that with time, I will be able to give the home an excellent rating overall. I am very happy with the care my dad receives and look forward to seeing the small improvements required for me to give an excellent overall.
Thank you for your comments and suggestions for improvements. We are committed to ensuring high level of care for our residents and receiving the feedback is priceless to continue to improve. Thank you.
My husband was accepted and moved into Admiral Jellicoe House in July 2022 and we have been grateful foe everything done for his comfort. He has been very contented and happy and we have no issues as his various problems have been dealt with.
Thank you for your very kind words. I will pass them all onto the teams.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 January 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Admiral Jellicoe House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Admiral Jellicoe House.
Meet the Team (2)

Sally oversees the housekeepers at AJH ensuring that the communal and personal spaces are clean and tidy. Running the laundry for the residents and keeping the home compliant with Infection Control. She served in the Royal Navy as a steward for a number of years.

Sarina coordinates a team of wellbeing assistants who ensure a wide range of activities and outings for our residents to live a fulfilled, and meaningful life at AJH.
Frequently Asked Questions about Admiral Jellicoe House
What types of Care is Admiral Jellicoe House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Admiral Jellicoe House have?
There are 66 Single Rooms.
What are the Facilities & Services at Admiral Jellicoe House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Admiral Jellicoe House to the centre of Southsea?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Admiral Jellicoe House to verify any information. View our terms and conditions. Admiral Jellicoe House has an Enhanced Service -more info.