Adel Manor Care Home

** singers, choir, quiz night, gender party, etc.

My husband was at Adel Manor for three months on end of life care. The whole place is beautifully kept and right from the first time we visited the staff were welcoming and made us feel at home. The place has a very calm atmosphere and it was a pleasure just to be able to relax in the lounge and read a book at times. One of the reasons we looked at Adel Manor was the size of the bedrooms. They are a really good size and could easily accommodate the many visitors my husband had. He felt safe and well cared for and staff were very alert to his changing needs. I had complete confidence in leaving him in their care. If we had any concerns they were always addressed promptly and the local palliative care team were consulted regularly. My thanks especially go to Bruno, Ivona and all the nursing and hospitality staff. Also thanks to the whole team for enabling us to have a party and to put on music events. I feel so lucky that there was a vacancy when we needed it.

I cannot thank the team enough for the care they gave Mum and I would highly recommend Adel Manor.

It is a magical place where people are respected and treated in the best way possible.

My husband Bill has been a resident at Adel Manor Care Home for 21 months now. My family and I would like to thank all the staff for their kindness and help, which they have been giving him over these months, to make his life as easy and comfortable as possible. We also thank the chef for his varied menu and also the housekeeping their prompt action on keeping his room clean and tidy. My personal thanks to management and carers for their kindness and help to me at this trying time. You are very lucky to have such kind and dedicated staff. On behalf of all residents, I wish them well in the future.

The first thing I noticed is the pleasant surroundings and nice vibe as soon as arriving on premises. Absolutely no off-putting smell as is often in care homes! The staff are all very friendly and everyone knows my mum by name and have positive words to share. My mum prefers female carers to help her with hygiene issues and they are absolutely respectful of it and gentle and patient. Well done to the very sweet Lisa, to Abu, Ivona, Bruno and everyone and of course Marsha for staying on top of everything, for thinking of all the details that make for a cosy, homely residence and nursing home. I can be in my home on other side of world knowing my mum is safe and well looked after.

I moved into Adel Manor Care Centre just over 3 months ago. Right from the outset, I was treated with dignity and respect. Nothing was too much trouble for the staff, who are positive, cheerful and extremely helpful. My room is always kept clean; the meals are always tasty, with plenty of choice; activities are plentiful; and the gardens are a delight. Without exception, the care staff have gone out of their way to become familiar with my needs and preferences. The nursing staff are extremely committed, so there is no need for any anxiety on my part. Without doubt, Adel Manor is an extremely well-run care centre and my thanks go to all the staff and, in particular, to the manager, Marsha, who keeps all the balls in the air!

The care was exceptional. We loved the calm, peaceful atmosphere, and the attention that was given to each resident was wonderful to see. My sister-in-law has improved remarkably since returning from the hospital following a stroke. The staff were fully aware of her care plan and were clearly helping her to regain her skills. The lunch was well presented and tasty. We are so grateful to all the staff for their dedication and exceptional skills.

Mum described every member of staff as friendly, kind, supportive and caring. Her room was beautiful - equipped with all she needed for a very comfortable stay. Mum thoroughly enjoyed all the meals and threw herself wholeheartedly into the full and varied range of activities - something she would not have done without genuine, caring encouragement.

My uncle has been here for a while now and I'm honestly very happy with how things are going. He's having a wonderful time and always seems settled and content when we visit. The staff are friendly, caring and clearly take great pride in what they do. I feel that nothing we ask is too much for the staff & they are always responsive to us. The food is always tasty, well presented and he really enjoys it. There is a good variety of meals. Overall, it's a lovely place with a great atmosphere, and we're very grateful for the care and attention he receives.

A big thank-you from her son.

The staff are fantastic, they have organised appointments for eye care, hearing and dental needs. When asked, Mum said she would rather be in Adel Manor than at home alone. This gives so much peace of mind for us. Asked if she had any complaints, she said "the food sometimes", otherwise, no complaints at all.

Throughout the period of her stay, we were always very pleased with the level of care she received in all aspects of the service provided.

We cannot express enough thanks for those who cared for our precious dad at Adel Manor. We were treated with kindness and compassion from our first meeting with Keegan who immediately understood our needs and most important, those of our dad. The care was exceptional and Adel Manor itself is a beautiful place. Our dad was settled and we had confidence in all those looking after him for the short time he was there. Thank you so much for the kindness you showed us the day we lost dad, we will never forget it.

The care was outstanding from the minute my dad arrived until the day he passed. He was treated with dignity and compassion and this was extended to our whole family. The environment was superb with knowledgeable staff whose primary focus was to provide the very best care for all clients. As a family we had no concerns and could not fault any aspect of the care my dad received, if only for a short while. We will be eternally grateful to Marsha, Keegan and the team at Adel Manor.

Our mum had to move into a care home unexpectedly and Adel Manor were the only local Care Home who could assess her and accept her within a day. How lucky we were that they had a respite bed available. She was welcomed with open arms. The facilities are like a hotel and the staff are absolutely wonderful. She settled in really well and we were so fortunate that after two weeks they had a permanent bed available. Mum always said she didn't ever want to go into a Care Home but now she she would not choose to go home even if she was able to. She has made new friends, done alsorts of activities including holding a snake and stroking a llama and has been taken on outings despite having to be in a wheelchair. Nothing is too much trouble for the staff and the management are visible and responsive. At 92, our mum has had a new lease of life. Thank you so much Adel Manor, you are amazing.

I would have no hesitation in recommending Adel Manor.

Dad's move to Adel Manor was excellent. It is clean, light, airy and modern. The management really go the extra mile to make things right at what could be a difficult time. Dad loves all the attention! And has really started to settle in well.

After two failing placements at other care homes, my friend is now being well looked after at Adel Manor Care Centre. The physical surroundings are lovely. With well appointed bedrooms, light airy common areas and beautiful accessible gardens. Nursing and care staff are friendly and approachable, reacting quickly to any changes in health or care needs. Management of friendly and responsive to concerns of families and friends. My friend is treated with dignity but also with warmth and humour. It's a homely and welcoming home.

I have been visiting a friend of the family at Adel Manor, and have been so impressed with the care there. It has a lovely friendly atmosphere. The staff are so caring and extremely professional. Nothing is too much trouble for them. The staff get to you know by name and visa versa. The manager's door is very rarely closed. Both she and the management team are very approachable. The facilities are wonderful. Very clean, with good security. The food looks tasty. Plus I have enjoyed being privy to the entertainment and activities too. Overall an excellent carehome. Which I would highly recommend.