Thorn Springs

Collie Place, Houghton Regis, Dunstable LU5 6TW
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9.9 53 Reviews
  • Thorn Springs, Dunstable
Thorn Springs offers 24-hour, all-inclusive residential and dementia care in surroundings which create a great place to live.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1566

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Thorn Springs to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Katie Hughes (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Thorn Springs are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Thorn Springs has plenty of onsite parking for visitors.

Thorn Springs Reviews (53)

9.9

Thorn Springs has a Review Score of 9.9 (9.868) out of 10, based on 31 reviews in the last 2 years.
Over all time Thorn Springs has 53 reviews.

Overall Experience
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Review from Janet B (Wife of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were shown all facilities when we arrived which were excellent. Very friendly and kind staff and felt quite happy leaving my husband in their care for two weeks.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Thorn Springs

Wed like to extend our thanks for your kind words following your husbands short care break with us at Thorn Springs care home.Positive feedback & kind words such as this are always so gratefully appreciated and will mean a lot to our kind care team. Please do let us know if we can offer any further support to you and your family.

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Review from Kevin B (Son of Resident) published on 6 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed at Thorn Springs for 2 weeks in March/April . The staff were fantastic with her and all the other residents. Plenty of activities for her to do .


When she needs the help again I won't hesitate to bring her back here .

Reply from HC-One Limited, Administrator at Thorn Springs

We'd like to extend our thanks for your kind words following your mum's short care break with us at Thorn Springs care home.Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team. We look forward to hearing from you if we can offer any further support to you and your family in the future.

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Review from T L (Daughter of Resident) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since our Dad has moved in December he has enjoyed every minute being here the staff are excellent the go above and beyond, it feels home from home. The staff care 100%. Thorn Springs Care Home is definitely the top of the care homes as they are so friendly, they care about the residents 100% and they
take pride in their jobs. Love you guys on your excellent work Tina
Reply from Julie Caygill, Hospital Liaison Team Administrator at Thorn Springs

Dear Tina, We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review from Elizabeth E (Daughter of Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We placed Dad in here for 3 weeks respite care whilst we went on holiday.
Overall impression was that it was extremely clean, staff very professional and friendly, they took time with Dad to make him feel comfortable and to make sure he had the best possible experience!
We will definitely use Thorn
Springs again and would not hesitate to recommend them to others
Reply from HC-One Limited, Administrator at Thorn Springs

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.

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Review from Z M (Daughter of Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been at Thorn Springs since a decline in health and mobility following a stroke in December, and has absolutely flourished since moving here. He raves about the food and the entertainment, but most importantly he feels safe and happy and doesn't feel lonely living alone any more. I cannot
put into words how caring and thoughtful every single member of staff is. They really take the time to listen to any and all concerns and think outside the box when it comes to tricky solutions. The level of care is second to none. They really treat Dad as if he's part of a great big family here and we wouldn't have it any other way.
Reply from HC-One Limited, Administrator at Thorn Springs

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your dad receives at Thorn Springs care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review from P C (Daughter of Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at this care home for 2 years now. On all my visits - regularly daily mostly - there is always a smile awaiting as you enter the home. The care is exceptional and the facilities are second to none. I have recommended this to friends and acquaintances and have helped a couple
who decided to opt for Thorn Springs, given my experience at the home, who decided on the home for their loved ones.
Reply from HC-One Limited, Administrator at Thorn Springs

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.

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Review from Simon G (Son of Resident) published on 7 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home continue to provide top quality care for my father. Throughout his stay he has had superb support from the staff who really seem to want to go above and beyond to make their residents and the families visiting feel it's their home. The focus on care and quick resolution of any issues is first
class. They also seem to be able to give everyone some attention no matter how awkward some characters of this age / mental capacity can be! I for one have been so impressed and so grateful that we chose this lovely home for my father's final hurrah! My heartfelt thanks for all the support over a difficult period of emotional roller coasters for all involved.
Reply from Clare Sheehan, Careline Advisor at Thorn Springs

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them. Thank you, once again for your kind words.

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Review from Linda B (Daughter-in-law of Resident) published on 20 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot find one bad word to say about this care home from every single member of staff they are wonderful. The activities include, visiting garden centres, coffee shops, general shopping at the local shops. The activity staff bring a range of singers, choirs and bands. Evening activities have included
Mecca hosting bingo for the residents and their families. Many creative activities daily.
Reply from Clare Sheehan, Careline Advisor at Thorn Springs

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise, they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.

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Review from L B (Daughter of Resident) published on 17 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thorn Springs Care home is amazing. My mum has been living there now for almost a year and loves it. The staff are so kind and very thoughtful and always on hand to help the residence. Mum loves the entertainment and having people around her to interact with. We love visiting her and her friends and
are made to feel like part of a big family.
I strongly believe that Thorn Springs has changed my mums life for the better.
Reply from Clare Sheehan, Careline Advisor at Thorn Springs

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise, they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.

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Review from S B (Daughter of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was concerned when my very private, fiercely independent mother decided she needed to move into an assisted living home. Luckily she chose Thorn Springs where she was allowed the freedom to be herself and where she feels supported and at home, all due to the amazing, kind and professional staff. Thank
you Team Thorn Springs, you have a lovely home.
Reply from Clare Sheehan, Careline Advisor at Thorn Springs

Thank you for sharing such positive feedback about our home. At Thorn Springs, kindness is at the heart of everything we do and are so pleased to hear your loved one is happy and settled here. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.

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Review from Isabel L (Niece of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thorn Springs is a lovely home. My auntie is living there and she is so comfortable there as she is well looked after. The staff are brilliant and the home is nice and clean. It's so nice to see the people that live there are content.
Reply from Clare Sheehan, Careline Advisor at Thorn Springs

We'd like to extend our appreciation to you for taking the time to leave us such a positive review. Positive ratings and comments like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review from S L (Daughter of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Thorn Springs in September after being given a diagnosis of Altziemers and I am so pleased we found this home for her. The staff and carers really go above and beyond and nothing is too much for them. The home is very modern, clean, and has so many activities laid on for the residents
and the food provided is plentiful and tasty. There is always plenty to occupy my mum within the home if needed and if she just wants to chill in her room that's ok too. I highly recommend Thorn Springs and can see a noticeable change in my mum's mood and well-being since she has moved into Thorn Springs.
Reply from Clare Sheehan, Careline Advisor at Thorn Springs

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.

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Review from Gillian B (Daughter of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I live abroad so I cannot visit very often and it is important that I can be confident of the care given to my mother at Thorn Springs. They have not let us down.
Whenever I visit I am impressed by the happy atmosphere and the friendliness and efficiency of the staff. The day rooms are attractive and
there is always something planned to stimulate the residents. It is a shame that there is not more outdoor space but they often venture out to the local café and beyond.
The rooms are clean, attractive and well-equipped but a little small.
Mother can be difficult sometimes, but the staff take it in their stride with great patience. There is good medical follow-up with a GP visiting regularly and they can arrange for eye and hearing tests.
The staff communicate well with relatives and are always ready to listen and answer questions.
The food is good and plentiful, with a choice of dishes. Hot drinks and cake are always available for all, not to mention the delicious milkshakes.
Reply from Clare Sheehan, Careline Advisor at Thorn Springs

Thank you for sharing such positive feedback about our home. At Thorn Springs, kindness is at the heart of everything we do and are so pleased to hear your Mum is happy and settled here. Kind words like these are a testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.

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Review from D G (Son of Resident) published on 28 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It's a lovely place. The staff are all nice and polite. They have taken good care of my mum.
Reply from Clare Sheehan, Careline Advisor at Thorn Springs

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your mum receives at Thorn Springs care home. Kind words like these are a testament to the hard work of our colleagues, so we really appreciate you taking the time to share your experience.

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Review from Ray Y (Son of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Thorn Springs for four months. We are extremely pleased with the care he is being given. The social side is excellent, interacting with both residents and carers. The home and staff are brilliant and always make relatives very welcome.
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Review from Steve M (Son of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience of Thorn Springs is a fantastic home for my father firstly, which is then complemented by excellent staff with a very caring nature, who go the extra mile for their residents.
The home, staff and the facilities get a ten out of ten from me, I have recommended the home to others and believe
they recently had a short-stay resident as a result of the recommendation.
Probably the most important thing, my father is the happiest he’s been for ten years since my mother passed away.
Regards.
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Review from Amanda D (Daughter of Resident) published on 10 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been living at Thorn Springs for several months and has received the best care throughout that period. The home is modern, bright and clean with excellent facilities and the carers and management team work tirelessly to create a happy and relaxed atmosphere. There is a varied programme of
planned activities each day and the team at Thorn Springs has also facilitated additional activities/interests that they know my mum has enjoyed throughout her life. I am so grateful that we found Thorn Springs and would 100% recommend it to anyone seeking respite or longer-term care for themselves or a loved one.
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Review from Linda G (Daughter of Resident) published on 27 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and my mother are so happy that we found Thorn Springs on line. This was the only home I looked at and I was so impressed with everything that it showed that I immediately came to view it. Everyone was so helpful and the staff are amazing. My mother has never been happier. I would recommend this
home to everyone. Nothing is too much trouble and they are always there to answer any questions we have. I can relax now knowing my mother is extremely happy and loving every minute of her stay here with all the activities that they provide. My mother was losing the will to live but she has bucked up so much for being here. I would just like to say thank you to all at Thorn Springs you have made mine and my mums life so much easier knowing that they are looking after her so well.
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Review from L A (Wife of Resident) published on 27 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can wholeheartedly recommend Thorn Springs as the most caring, happy, friendly home I have ever been to. My husband is very well cared for and the staff do everything they can to meet his needs. There is a lovely atmosphere when you first arrive and that continues throughout the home.
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Review from Edward P (Son of Resident) published on 27 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been made to feel very welcome and at home. The staff are always friendly and helpful and often go the extra mile. Thorn Springs is a lovely place to be and always has an upbeat atmosphere. Very much recommended.
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Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for Thorn Springs is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.868 for Thorn Springs is calculated as follows: ( (325 Excellents x 5) + (42 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 370 Ratings = 4.868
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Thorn Springs is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (5)

Katie

Katie Hughes

Job Title: Home Manager Joined: 2022

Katie is the Home Manager at Thorn Springs Care Home

Melanie

Melanie Metherell

Job Title: Front Of House Manager Joined: 2022

Melanie is the Front of House Manager at Thorn Springs

Tracy

Tracy Davidson

Job Title: Care Manager Joined: 2022

Tracy is the Care Manager.

Natalie

Natalie Jackson

Job Title: Activities Coordinator Joined: 2023

Natalie is an Activities Coordinator at Thorn Springs.

Elaine

Elaine Dockerill

Job Title: Activities Coordinator Joined: 2022

Elaine is an Activities Coordinator at Thorn Springs.

Frequently Asked Questions about Thorn Springs

What types of Care is Thorn Springs registered for?

Older Person Care, Dementia, Mental Health Condition & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Thorn Springs have?

There are 66 Single Rooms.

What are the Facilities & Services at Thorn Springs?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Thorn Springs to the centre of Dunstable?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Thorn Springs to verify any information. View our terms and conditions. Thorn Springs has an Enhanced Service - more info.