Search...

Thorn Springs

Collie Place, Houghton Regis, Dunstable, Bedfordshire LU5 6TW
HC-One Logo
Jobs
Thorn Springs logo
He was proud of where he now lived and felt loved by the staff.Barbara T(Daughter of Resident/Service User)
Thorn Springs, Dunstable
I genuinely never knew that care as good as this existed!Alison B(Daughter of Resident/Service User)
Thorn Springs, Dunstable
Thorn Springs, Dunstable

Thorn Springs offers 24-hour, all-inclusive residential and dementia care in surroundings which create a great place to live.

Loading travel time

Care Provided by Thorn Springs

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,668From £1,668
Residential Dementia CareFrom £1,748From £1,748

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests and transport and accompaniment to medical appointments where necessary.

Contact Thorn Springs to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Tracy Davidson (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Thorn Springs are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Thorn Springs has plenty of onsite parking for visitors.

Thorn Springs Reviews (73)

Submit a Review
9.9

Thorn Springs has a Review Score of 9.9 (9.866) out of 10, based on 35 reviews in the last 2 years. Over all time Thorn Springs has 73 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Thorn Springs
Loading...
Showing 73 reviews matching selected criteria
Review from Barbara T (Daughter of Resident) published on 12 April 2023 Submitted via Website
Overall Experience

My father had experienced a miserable two years having care in his own home. Within two days of coming to Thorn Springs, he was just so happy, a new person. He was proud of where he now lived and felt loved by the staff. Pride in his appearance returned, there was always something going on and he was smiling whenever I saw a picture of him. The care and time given to him in the few weeks that he was with them, surpassed anything that we could have expected. Definitely above and beyond, as he immediately felt part of a new family and by following the facebook pictures, I also felt part of that family. If I lived nearer my name would be down for a place.

Reply from Terri Kidd, PR Executive at Thorn Springs

This is such a lovely review, thank you for taking the time to send it. It’s amazing how much of an impact the support and care can make to a person’s confidence and how quickly it can make an impact! We are so pleased that your father has felt part of the Thorn Springs family and rest assured you may not be close by but you are very much part of the family too!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from R H (Resident / Service User) published on 20 March 2023 Submitted via Postal Card
Overall Experience

More than satisfied, made to feel welcome with good care.

Reply from Terri Kidd, PR Executive at Thorn Springs

Thank you for taking the time to review our lovely home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Alison B (Daughter of Resident) published on 20 March 2023 Submitted via Website
Overall Experience

I genuinely never knew that care as good as this existed! The surroundings, meeting spaces and facilities are outstanding but most important is the fact that all the team are professional, friendly and welcoming. It is always a pleasure to visit and the team is positive, enthusiastic, kind and caring on every occasion that we interact with them. The individual care our mum has received is exceptional and the entire team are truly wonderful people who deliver genuinely person-centred care. To say they go 'above and beyond' does not really do them justice. They've just organised an individual trip for Mum and created a very special day to remember for her. We've been busy recommending them to everyone we speak to! We've already introduced two new residents to the home and are sure there will be many more.

Reply from Terri Kidd, PR Executive at Thorn Springs

What a wonderful review! We try very hard to exceed the expectations of a care home and, of course, we like to think we are a cut above the rest, but it’s always very rewarding to hear the same from our residents and their loved ones. We are very proud of our team and the person-centred care that...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Amanada N (Daughter-in-law of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

Staff friendly and professional from our first visit and maintain a caring and welcoming approach to all the family. Very inclusive and safe environment for the residents with lots of activities in very comfortable and well-appointed facilities at Thorn Springs. We are assured that our loved one is very well looked after and safe in her surroundings. Thank you.

Reply from Terri Kidd, PR Executive at Thorn Springs

Thank you for your review. The safety and inclusion of our residents are, of course, essential for us and you as family members so we are very pleased that you feel your loved one is well taken care of and that you feel welcome.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Claire M (Granddaughter of Resident) published on 16 February 2023 Submitted via Website
Overall Experience

My nan took up residence here in December 2022. She has settled in very well and all the staff are so welcoming and friendly when entering the home. They have so many activities for the residents to do and take part in. I highly recommend this home.

Reply from Terri Kidd, PR Executive at Thorn Springs

Thank you for your kind words and recommendation, we are so pleased that your nan is happy and settled and hope she stays with us for many years to come!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L B (Daughter of Resident) published on 9 February 2023 Submitted via Postal Card
Overall Experience

Friendly and happy environment, Mum is well looked after and has put on weight during her stay.

Reply from Terri Kidd, PR Executive at Thorn Springs

Thank you so much for your review, we're so glad you feel your mum is being well-cared for by our wonderful team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Trudi T (Niece of Resident) published on 20 January 2023 Submitted via Postal Card
Overall Experience

Initial enquiry speedily and efficiently dealt with, a home visit to do a care plan was lovely. Moving in was smooth and all staff approachable and kind. Aunt is very happy, feels safe and loves the food and activities. A couple of issues regarding adaptations needed responded to appropriately. Really happy, no agency staff were utilised so the staff know the residents. Staffing ratios are greater than the legal minimum and all staff are trained by the company irrespective of their past experience. The premises are immaculate and new. So for all been really good.

Reply from Terri Kidd, PR Executive at Thorn Springs

Thank you for taking the time to write a review. We are very glad that the training and processes we have in place at Thorn Springs have resulted in a smooth transition for your aunt. It’s very important to us that our residents feel safe and comfortable with the staff in the home and we work hard...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A D (Son of Resident) published on 30 December 2022 Submitted via Website
Overall Experience

An outstanding facility in every regard. Beautifully decorated and maintained, lovely rooms, wonderful meeting spaces, super food but, most importantly, the friendly, caring, professional staff (management, carers and chefs alike). Medical and personal care is second to none. Impossible to fault.

Reply from Terri Kidd, PR Executive at Thorn Springs

Thank you for your kind words, it’s so lovely when the whole team get the recognition we think they deserve! We are very proud of our beautiful facilities and top class team and we are glad you agree. Thanks again!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T J (Respite Resident) published on 9 December 2022 Submitted via Postal Card
Overall Experience

The staff are very caring and helpful.

Reply from Charlotte Jackson, Customer Care Administrator at Thorn Springs

Thank you for your review, we'll be sure to pass your kind words on to the team at Thorn Springs.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J R (Aunt of Resident) published on 8 December 2022 Submitted via Postal Card
Overall Experience

From the minute you walk through the front doors, you are greeted by friendly faces. A beautiful building, beautifully decorated, full of beautiful people. Nothing is too much to ask. They simply cannot do enough. I had great expectations and all my tick boxes have been ticked. I know my aunt is very happy here and I can rest easy knowing she has the very best of care and attention at a push of a button. That's if she remembers to push it. Can't fault her care. They get a big thumbs up from me and my family.

Reply from Charlotte Jackson, Customer Care Administrator at Thorn Springs

We can't thank you enough for leaving this kind review for our new home, Thorn Springs. We're so proud of the team in the home, who constantly go above and beyond for our residents and their families. We're very glad that your aunt is happy in her new home. It's great to hear that the team has been...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kathy H (Daughter of Resident) published on 30 November 2022 Submitted via Website
Overall Experience

My mother and father-in-law have just finished a month's respite at Thorn Springs. We, as a family, cannot speak highly enough about the experience my mother and father-in-law have had here. Firstly the staff. The ease of administration and efficiency of how quickly the transition was into getting them moved in, was incredible. All of the staff, from the manager, Deputy manager, seniors and care staff and the chefs, all delivered in a friendly, caring, kind and professional manner and in beautiful surroundings. My in-laws' needs were more than met and they checked in, in a pretty poor state. A month later the difference is remarkable. What has impressed us is the detail of how they log each detail of each resident's day. Everything is recorded, from practical needs to emotional needs and any changes. The delivery of the medications to encouraging them to be ready for home again (personal care) has been wonderful. Thank you to everyone at Thorn Springs.

Reply from Charlotte Jackson, Customer Care Administrator at Thorn Springs

We can't thank you enough for leaving such kind words for our incredible team at Thorn Springs. We understand how difficult the decision to move your loved ones into care can be, even for a short period of time, so it's great to hear that the team were able to make the process stress-free for you...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Denise A (Daughter of Resident) published on 29 November 2022 Submitted via Website
Overall Experience
My parents went to Thorn Springs for respite care for 4 weeks. The home is beautiful and spotlessly clean and all of the team are amazing. They were the first residents and have been looked after like royalty. The food looks lovely and my stepfather has put on weight since arriving, which he needed too. The management of medication, has like everything else, been excellent and with the assistance of a doctor, this has been updated and flu and booster jabs arranged.

We could not have picked a better place for them to be and all I can say is a big thank you for looking after them.

Reply from Charlotte Jackson, Customer Care Administrator at Thorn Springs

We're so grateful to you for taking the time to leave this review for our new home, Thorn Springs. It was an absolute pleasure to welcome your parents as our founding residents, the team had such a lovely time getting to know them. We hope your parents enjoyed their stay at Thorn Springs and the...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Pauline R (Friend of Resident) published on 25 November 2022 Submitted via Website
Overall Experience

My husband and I have been visiting our good friend at Thorn Springs and cannot fault it. You are greeted by friendly staff and offered tea and coffee when you arrive. The home is newly built with all the facilities and comfort you would want, with bedrooms that are en-suite and all have a television and fridge in them and are brightly decorated. We were very impressed, and our friend seems to have settled in very well.

Reply from Terri Kidd, PR Executive at Thorn Springs

It’s great to hear such lovely feedback, thank you! It’s important to our team at Thorn Springs that our residents’ visitors feel welcome in the home, and we’re so glad that your friend has settled in well. Thanks again!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 February 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (20) & Events (0)

News
  • 23 Dec 2025

    Residents and colleagues at HC-One’s Thorn Springs Care Home in Dunstable, Bedfordshire, were delighted to welcome Alex Mayer, MP for Dunstable and Leighton Buzzard, for a festive visit on Thursday...

  • 19 Dec 2025

    HC-One’s Thorn Springs Care Home in Dunstable, Bedfordshire, is delighted to welcome members of the local community to a joyful Festive Bake Off Competition and Charity Coffee Afternoon on Friday...

  • 27 Oct 2025

    HC-One’s Thorn Springs Care Home in Dunstable, Bedfordshire, held a very special Staff Appreciation Evening, celebrating the kindness, compassion, and dedication of its incredible team. The event also marked a...

Upcoming Events

There are no upcoming events for Thorn Springs.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Thorn Springs.

Meet the Team (3)

Melanie Metherell
Melanie MetherellJob Title Front Of House ManagerJoined 2022

Melanie is the Front of House Manager at Thorn Springs

Tracy Davidson
Tracy DavidsonJob Title Home ManagerJoined 2022

Tracy is the Home Manager.

Tina Miceli
Tina MiceliJob Title Deputy ManagerJoined 2026

Tina is the deputy manager

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Thorn Springs to verify any information. View our terms and conditions. Thorn Springs has an Enhanced Service -more info.