Cavell Park Care Home

Eclipse Park, Sittingbourne Road, Maidstone ME14 3EN
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9.8 42 Reviews
  • Cavell Park Care Home, Maidstone
Offering 24-hour residential, nursing, dementia and respite care, Cavell Park is designed for comfort and style as well as allowing the team to provide high quality care to all residents, ensuring their happiness and safety. Inside the home there are spacious and comfortable living and dining areas as well as a cinema, a café and bar, a hair and nail salon and a private dining room for special occasions where families and loves ones are welcome to visit. The home also has a minibus for residents to enjoy trips and outings.
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Care Provided by Cavell Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

"Our Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.
This assessment helps us to fully understand the level of care and support required by each individual and to ensure that we are able to meet those care needs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Gemma Fryer (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (69)
  • Single Rooms with Ensuite Wet Room (69)

Visiting

  • Visitors welcome at any time.

Parking

  • Ample parking available on site.

Cavell Park Care Home Reviews (42)

9.8

Cavell Park Care Home has a Review Score of 9.8 (9.827) out of 10, based on 42 reviews in the last 2 years.
Over all time Cavell Park Care Home has 42 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Cavell Park Care Home
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Total of 42, showing 21-40
Review from Alec P (Son of Resident) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to express my heartfelt thanks to the wonderful team at Cavell Park for the exceptional care they provided to my father during his time there. From the moment he arrived, the staff became an extension of his family, treating him with the utmost dignity and respect. They made him feel valued
and cared for in a way that truly touched us. The team also created a joyful, lighthearted atmosphere, always taking the time to laugh and joke with him, something that was incredibly important to him. The Hawaiian themed garden party was such a delight and we will treasure that special memory. These moments of warmth and happiness made a real impact. Thank you for making such a difference in his life.
Reply from Gemma Fryer, Home Manager at Cavell Park Care Home
Thank you for taking a moment to leave us a review during such a difficult time. It was our honour to care for your father and be a part of his life, and I am sure your heartfelt words will bring…read more
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Review from Sarah C (Daughter of Resident) published on 7 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother had a respite stay as a break following her recent bereavement, She was unsure whether she wanted to remain living by herself, or have others around all the time. She was anxious about whether this was the right thing to do, but the staff were so friendly and helpful and put her at ease and
encouraged her to make contact with others and get involved in some of the activities.
Not all the activities were her first choice, at least they were available and got her involved in something different in an attempt to give her a more positive outlook. The food was lovely, with a good level of choice.
It was good that her local friends could also visit when they wanted, and that they could take her out; they too were welcomed.
Whilst she enjoyed the stay at Cavell Park, it's still too early for that final move. The plan is to wait a little longer for life to settle down before deciding where home will be, and consider short holiday breaks in the meantime.
Reply from Gemma Fryer, Home Manager at Cavell Park Care Home
Thank you for taking a moment to leave us a review. I am glad to hear your mother enjoyed her time with us despite her initial uncertainty and that our team were able to reassure her. We completely…read more
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Review from Jayne S (Daughter of Resident) published on 25 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came in for respite and really enjoyed her stay. She was very anxious, however she was made to feel very welcome. She very much enjoyed the food which was amazing and a glass off wine in the evenings. Beautiful surroundings and very homely with lots of cosy seating areas to relax in with visiting
family and friends.
Very friendly and helpful staff on hand 24/7, nothing was too much trouble. It gave my mum a well needed rest and us as a family.
Reply from Gemma Fryer, Home Manager at Cavell Park Care Home
It is brilliant to hear your mum enjoyed her respite stay. It was a pleasure to have her with us, and I am glad we were able to calm her nerves so that she could truly embrace all that Cavell Park has…read more
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Review from D B (Daughter of Resident) published on 1 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever we have visited Cavell Park Care Home the staff have always had a smile on their face. Friendly and helpful.
Reply from Gemma Fryer, Home Manager at Cavell Park Care Home
Thank you for your kind feedback. You are always welcome at Cavell Park!
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Review from T S (Daughter-in-law of Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother-in-law moved in after a failed first attempt at a care home. She's been here a few weeks now and has settled so well. She says "We have chosen well.". As a family, we have visited a number of times and have been welcomed by name and made to feel so comfortable.
It's such a treat to visit the
coffee lounge, it makes us feel as if we have taken our relative out for coffee. Nothing is too much trouble "a glass of wine perhaps", is such a treat. So happy with our choice.
Reply from Gemma Fryer, Home Manager at Cavell Park Care Home
I am glad to hear your mother-in-law has settled well into life at Cavell Park and that you are comfortable too when visiting.
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Review from K B (Son of Resident) published on 17 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are new to the home (6 weeks), but we are finding it excellent in all aspects.
Reply from Gemma Fryer, Home Manager at Cavell Park Care Home
Thank you for taking a moment to leave us a review. I am overjoyed to hear that you are happy with all aspects of our home.
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Review from D H (Friend of Resident) published on 5 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting my friend of many years for several months, once a week, and am impressed with the level of care provided in a lovely room overlooking well-kept gardens and a peaceful atmosphere. I would be happy to be cared for in this environment should the need arise and finances allow.
Reply from Gemma, Home Manager at Cavell Park Care Home
Thank you so much for your review of Cavell Park. I am so pleased that you are so impressed with our beautiful home and fantastic team. We really enjoy having visitors to our homes, as I am sure your…read more
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Review from P G (Son-in-law of Resident) published on 14 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent as always, clean, staff friendly, attentive to the service users and the gardens are immaculate.
Overall very happy with Cavell Park.
Reply from Angela, Client Services Manager at Cavell Park Care Home
Thank you so much for taking the time to review Cavell Park. I am so pleased you are happy with your experience.
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Review from Gavin T (Son of Resident) published on 12 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much for the care you have given my mother. I think you gave her an extra two months of dignity, comfort and fulfilment that we never dreamt that she'd get when she came out of hospital and we are so grateful for the quality time we had with her. I know she must have touched many of your
team, as they were shocked and upset to learn of her passing.
Reply from Gemma Fryer, Home Manager at Cavell Park Care Home
Thank you for taking a moment to leave such a heartfelt review during this difficult time. It was an honour to care for your mother, and I am glad we could provide an environment for you and your…read more
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Review from Nicola C (Daughter of Resident) published on 12 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was welcomed with smiles and a large vase of white roses. The next day she was showered and dressed and was sat upright in her lovely chair knitting. She looked so happy. It was a pleasure to see. It was an eight-and-a-half-week stay for palliative care. We are pleased to have sent her there. Mum
loved it. She made friends with her nurses, carers, entertainment staff, and management. She even managed to enjoy old favourites like coffee, cake, chocolate, and cheese again. She took part - arts and craft, bingo, flower arranging, gardening club, dancing with singers, karaoke, knitting, and quizzes. She was treated to afternoon tea, a cocktail, and a glass of red wine. She was able to give her life story to a willing listener. Mum was pampered too her nails were painted and had heavenly bubble baths. We lost Mum in May but the staff at Cavell Park were exceptional. Mum had the best possible end of life and she passed away with dignity surrounded by love. Thank you.
Reply from Gemma Fryer, Home Manager at Cavell Park Care Home
It was an honour to care for your lovely mum and to get to hear her life story. It warms my heart to know that she thoroughly took advantage of and enjoyed all that life here at Cavell Park has to…read more
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Review from S H (Ex Family Member) published on 11 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My ex-husband was in Cavell Park for the last few weeks of his life. We found the home extremely impressive in its quality in terms of accommodation, facilities and most importantly care. Without exception, all the staff was friendly, helpful, and caring, well beyond a level that we might have expected.
Cavell
Park gives the impression of being a luxury hotel, rather than a care home and everything was done to make my ex-husband's weeks as pleasant as possible. I would highly recommend this establishment.
Reply from Gemma Fryer, Home Manager at Cavell Park Care Home
Thank you for taking a moment to leave such a glowing review during this difficult time. It is heart-warming to hear that you felt our team exceeded expectations, and I will certainly pass this…read more
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Review from Wendy C (Daughter of Resident) published on 29 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so grateful for the care and attention paid to my mum since her move to Cavell Park. She has been treated with dignity and respect which has reassured me my mum is in a safe environment with attentive staff who care for her well-being. I am impressed with the detail in the care plan, the activities
available and being able to be involved in Mum’s care. The staff are so kind and supportive. I highly recommend Cavell Park as excellent place and great we can visit anytime which maintains very high standards. I also add the home is well run from the management side.
Reply from Gemma Fryer, Home Manager at Cavell Park Care Home
It is brilliant to hear you are happy with your mum's care, which is all you ever want to know as a home manager. Thank you for your in-depth review.
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Review from Karen D (Daughter of Resident) published on 3 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is regarding my parents.
The home is a new home and is getting up to speed with staffing, activities and catering.
The care in the dementia floor is excellent for the first time now in several years I sleep at night knowing my parents are safe. This is because of the excellent leadership from
the manager of the floor, and expert care leads.
I can finally be a daughter again.
Reply from Gemma Fryer, Home Manager at Cavell Park Care Home
As a home manager, there is nothing that fills me with pride more than knowing family members feel their loved ones are safe in our care. Thank you for your heartfelt feedback.
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Review from Debbie H (Daughter of Resident) published on 3 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cavell is a very unique care home. All the staff have been amazing. My mum is on the memory floor and all the staff have been so kind and helpful with settling Mum into the home.
Always the utmost care for Mum.
Can't fault any of the staff on the memory floor, all so lovely.
Reply from Gemma Fryer, Home Manager at Cavell Park Care Home
Thank you for your kind review. It is always great to hear such complimentary feedback about our marvellous team.
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Review from Anne Y (Wife of Resident) published on 3 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Both the management and staff are very supportive and caring to both my husband and myself. The care my husband receives is first class and he is treated with respect and dignity. Well done Cavell Park for all your hard work in achieving such an excellent care home that really cares for its residents.
Reply from Gemma Fryer, Home Manager at Cavell Park Care Home
Thank you for your kind review. It is fantastic to hear you feel your husband receives first class treatment at Cavell Park.
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Review from V S (Daughter of Resident) published on 2 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are professional, show kindness, and are proactive with Dad's care. Dad's needs are put first. As a family, we are kept well informed, listened to, and involved with discussions and decisions regarding Dad’s health and care needs which we find so reassuring. Nursing staff act when they notice
Dad deteriorates, work to find solutions by altering medication, positioning, etc., and strive to prevent hospital admissions. He is encouraged to make his own choices, always treated with dignity and most importantly is happy. There is a wide range of activities that he is encouraged to take part in. The carers and nurses are friendly and have taken the time to get to know Dad as a real person and his interests. When we visit, it feels like an extension of home, a family in a comfortable environment. We are so grateful we can spend quality time with Dad now, making happy memories. Thank you to everyone at Cavell Park for making this possible.
Reply from Gemma Fryer, Home Manager at Cavell Park Care Home
Thank you for your kind review. It is a pleasure to have your dad with us and to learn more about him every day.
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Review from D W (Son of Resident) published on 14 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am writing this on behalf of my dad who has sadly just passed away. He would have wanted this. He was one of the first residents to move in and he could not have lived his last few months anywhere better. He experienced superb care and attention from every single member of staff in extremely comfortable
and luxurious surroundings.
We will be eternally grateful to everyone.
Reply from Jacqui Pompeus, Home Manager at Cavell Park Care Home
Thank you for your kind words, and our thoughts continue to be with you and your family. It was a pleasure to care for your dad and to have welcomed him in as one of our very first residents. Thank…read more
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Review from Paula S (Daughter of Resident) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum and dad have become residents in Cavell Park Care Home and l could not be any happier with the care they have received. My dad has gone from; 'l am never leaving my house unless l am in a box' to 'l am never leaving here until l die as I feel really safe here'.
Reply from Jacqui Pompeus, Home Manager at Cavell Park Care Home
Thank you for your review, and it is lovely to be able to look after your mum and dad and keep them together in care. It's also super to hear that your dad in particular has settled so well and feels…read more
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Review from Sara S (Daughter of Resident) published on 4 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We found Cavell Park when we had to make a quick decision on finding a home for my dad following a fall at home. We have found the daunting process made so much easier by the excellent service we received right from the beginning. My mum and dad have both been there together now for 2 months are we
are so pleased with the care they have received. All the staff are wonderful, the whole home has a fantastic feel about it and they both state how safe they feel. The decor is beautiful and there is a cinema, hair salon, gym and private dining room all on site. They both love the food and my mum in particular is enjoying the activities on offer. We were not sure if this would be a short-term placement but they are both so settled and happy, it will definitely now be a permanent home for them. I cannot recommend Cavell Park enough.
Reply from Jacqui Pompeus, Home Manager at Cavell Park Care Home
Thank you so much for your glowing review of our care home and the care that all the staff provide; they really welcome such feedback and know that their dedication is recognised. It's a pleasure to…read more
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Review from E H (Son of Resident) published on 9 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Cavell Park team have been wonderful in helping my mother. Their care and kindness, in what has been a very difficult time of our lives for mine and my brother's family, has been outstanding. I really can't recommend Cavell and its team highly enough.
Reply from Jacqui, Home Manager at Cavell Park Care Home
Thank you so much for your review. I am so pleased you have had such a great experience. I will be sure to share your review with our team.
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Current Review Score: 9.8 (9.827)

Overview of Review Score

The Review Score of 9.8 (9.827) out of 10 for Cavell Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.827 for Cavell Park Care Home is calculated as follows: ( (420 Excellents x 5) + (70 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 498 Ratings = 4.827
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cavell Park Care Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Feb 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (3)

Angela

Angela Reynolds

Job Title: Client Services Manager Joined: 2024

Hello, my name is Angela, and I am the Client Services Manager here at Cavell Park.

Adam

Adam Walker

Job Title: Home Trainer Joined: 2023

Our Home Trainer Adam joins us with over 15 years of experience working in the care industry. Passionate about providing exceptional care, Adam looks forward to working alongside like-minded and inspiring individuals whilst learning more about our Dementia Care Mapping tool, which is a strategy we use to support our residents living with dementia by viewing life from their perspective.


On the weekend, Adam loves nothing more than spending time with friends and family.

Stephen

Stephen Milton

Job Title: Residential Care Manager Joined: 2023

With over twenty years of experience in the care sector, Stephen is ready to share his knowledge and skills with his team and provide exceptional care for our residents. Stephen's aim is to nurture an environment where everybody feels safe and well-cared for.


Outside of work, Stephen can be found spending quality time with his dog, Jake. Stephen also enjoys singing, acting and playing bowls - an individual of many talents!

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