Glenburnie Lodge

Port Road, Wenvoe, Cardiff CF5 6AB
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9.9 20 Reviews
  • Glenburnie Lodge, Cardiff
Glenburnie Lodge is a new (opened July 2024) all-inclusive luxury care home located in the picturesque village of Wenvoe, Vale of Glamorgan, South Wales. It offers 24-hour nursing, residential, dementia, palliative and respite care delivered by an experienced staff team.

The home has 70 fully-furnished ensuite bedrooms, all of which have a balcony or patio access to beautiful communal gardens. At the heart of the home is the café-style coffee lounge and bar. There are also communal lounges, dining rooms, a gym, a hair and beauty salon and a cinema.

Glenburnie Lodge has a varied activity programme designed to stimulate the body, mind and soul.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1905 – £1905
  • Self-Funded Residential Dementia Care: £1905 – £1905
  • Self-Funded Nursing Care: £1905 – £1905
  • Self-Funded Nursing Dementia Care: £1905 – £1905
  • RESPITE Self-Funded Residential Care: £2019 – £2019
  • RESPITE Self-Funded Residential Dementia Care: £2019 – £2019
  • RESPITE Self-Funded Nursing Care: £2019 – £2019
  • RESPITE Self-Funded Nursing Dementia Care: £2019 – £2019

Funded Nursing Care (FNC), if eligible will be in addition to the above fees and paid directly to Glenburnie Lodge.

These prices are only a guideline, please contact Glenburnie Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Person in charge

  • Joan Thomas (Home Director)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Parking

  • On site parking

Glenburnie Lodge Reviews (20)

9.9

Glenburnie Lodge has a Review Score of 9.9 (9.898) out of 10, based on 20 reviews in the last 2 years.
Over all time Glenburnie Lodge has 20 reviews.

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Total of 20, showing 1-20
Review from Patricia J (Respite Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had first class care and great support from all the staff here at Glenburnie Lodge. Nothing is too much trouble for them, even small tasks like doing up shoes have been undertaken very willingly as have had a replacement hip operation and my movement is restricted. All in all, a very pleasant
experience.
Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

We are so glad that you have had a pleasant stay Patricia. Our staff team always pride themselves on providing first class care. We hope that you have recovered from your operation and we would love you visit us again in the future.

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Review from Adrian B (Son of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
First class service all the way and from all the staff in all departments. I would highly recommend
The layout is superb, rooms are clean, modern and large. The lounge area is superb with all the facilities you could ask for the resident and also visiting family and friends as well as a lovely outside
garden area to sit and relax in.
Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your lovely review. We pride ourselves on having superb facilities, catering for all needs and also a fantastic staff team. I am so glad that you are all enjoying Glenburnie Lodge.

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Review from D G (Respite Resident) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant with a kind, caring staff. A feeling of safety in a lovely atmosphere. Most professional with thought.
Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for review. We are so glad that you enjoyed your stay with us, we hope to see you again soon.

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Review from D R (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were exremely happy with my father's repsite care and are very grateful for all you did. Hearfelt thanks to all at Glenburnie Lodge.
Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your lovely review. We are glad that you were happy with your father's respite care. We look forward to seeing him again.

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Review from Carol W (Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I recently had an accident, as a result I suffered some fractures and cannot be completely independent. I am most grateful that I could leave hospital to come to Glenburnie Lodge. This has enabled me to regain my health while saf, comfortable, enjoying good food, excellent care and support. I have found
the standard of care has exceeded my expectations. The staff are universally helpful, kind, pleasant and efficient. I am enjoying delicious food and the option to mix with others in the communal spaces or recover in the calm, luxuriously appointed bedroom. As a result both my family and myself have peace of mind.
Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your lovely review. We are so glad that we have been able to support you on your road to recovery. We pride ourselves on the standard of care that we provide. The food is 5 star and our Chef's are committed to providing the very best. We love our Cafe area especially when it is a hive of activity giving people the opportunity to form friendships.

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Review from Jessica G (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I genuinely feel blessed to have Glenburnie Lodge so close to my home. It is absolutely beautiful wth comfortable and well thought out accommodation but the level of care from the carers and nurses is beyond exceptional. You really feel like part of a family here but I couldn't rate it more. As a care
home it is utterly wonderful.
Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your wonderful review of Glenburnie Lodge. Our ladies and gents families are part of our family too. We love it when there are lots of visitors and our Cafe area is a hub of activity.

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Review from A J (Son of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great care home with excellent facilities & service and lovely staff. One member of staff is particularly brilliant!
Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your lovely review. I am pleased that you are happy with the care and support from the staff team. Our team always strive to go the extra mile for our ladies and gents.

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Review from C P (Daughter of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we honestly cannot thank everyone for their kindness, compassion and excellent care of our Mother. Mam is thriving and so very happy, the care and compassion shown towards her is heartwarming for us as a family. The positive culture and obvious Team ethos is tangible, and seeing such happy
staff ensures that the residents are also relaxed and feel truly valued. It is an absolute joy to visit Glenburnie Lodge - not only do the residents receive the highest quality of care and treated with dignity, but we as family members also feel extremely welcome, it really is a home from home. Glenburnie Lodge is an excellent Care Home and we feel very fortunate that Mam has found such a lovely place to live.
Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you so much for your lovely review, it means a lot to us. Your Mam has settled so well and loves being part of the community. The team work really hard to ensure that everyone is well cared for, loved and happy. It is lovely to see everyone enjoying the communal areas. Thank you for arranging for your Welsh Choir to come in to sing for everyone, it was thoroughly enjoyed by all.

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Review from David B (Son of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thanks for your time this evening and it was good to know both matters I raised are in hand. I also should have added that you have a very engaging and positive team who strive to give the residents the best care and love they can, even after what sometimes must be a long hard working day. The home
made dessert of apple pie and bread and butter pudding are a particular treat.
Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your review. I am glad that your concerns were resolved, we always strive to put things right where needed. I agree the team are amazing and they are so kind. I am glad that your mum is enjoying the homemade apple pie and bread and butter pudding.

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Review from J M (Son of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents felt at home as soon as they walked through the door. Fantastic staff and care from start to finish.
Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your review. Your mum and dad settled so well, we hope to see them again soon.

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Review from Nick R (Son of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I wasn't aware that such a place existed. It's permanently changed my view on the care home sector! It's made me consider my own plans, post retirement, even though that is someway off. I could stay here now, it's that nice and that well equipped. In short, I don't think it would be possible to achieve
a better standard for a care home, it's wonderful.
Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you Nick for your very kind words. Your mum has settled well and enjoys being part of the activities within the home. She has made relationships with the ladies and gents as well as the staff.

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Review from Elizabeth M (Daughter of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring and attentive staff. Lovely environment.
Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you Elizabeth, it was a pleasure to support your parents. Hopefully we will see them soon.

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Review from Barbara P (Respite Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I did not rate activities because I did not participate as I have had spinal surgery but the lady seems very enthusiastic. My overall experience has been wonderful, five-star luxury. I think the care has been exemplary.
Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you, I am so glad that you enjoyed your stay with us and that you have recovered well. We look forward to seeing you in the future.

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Review from C P (Daughter of Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had the very best support anyone could wish for at Glenburnie Lodge. Every member of the plays their part. They gave love in copious amounts to Mum and all of the family. When days were good and continue now things are clearly dark. We could never have foreseen what end of life would be like
and to be honest Glenburnie Lodge has exceeded our expectations. I personally couldn't be more grateful. My mum deserves the best and she got it!
Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your lovely review. It was an absolute pleasure to support your mum and the team loved her. When somebody comes to live at Glenburnie Lodge then their family is important to us as well, we will always strive to support them as best we can.

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Review from Sheerine D (Daughter of Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with everything, Mum's room is lovely, the whole building is very light and cheery with a beautiful garden which I'm sure will come into its own come spring/summer next year. The most important thing for me is that I feel Mum is in competent hands, all the staff are fabulous, it's a home-from-home
situation.
Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your lovely review. We are so pleased that your mum has settled well and is enjoying life at Glenburnie Lodge. It is also important that the family are happy too. We are also looking forward to seeing the garden bloom in the spring!

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Review from J K (Sister of Resident) published on 20 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good experience so far everyone is very kind and helpful. The staff and carers are happy and friendly. So good so far.
Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your kind comments. Our team always strive to be the best they can be when they are supporting our lovely ladies and gentlemen.

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Review from Pamela K (Sister of Resident) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Glenburnie Lodge has taken my relative under their wing and looks after her very well. She is very happy and well looked after and all her needs are being met.
Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you Pamela. We are so glad that your sister has settled well and is enjoying life at Glenburnie Lodge.

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Review from R A (Daughter of Resident) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff make the place what it is. They are amazing. The place is gorgeous. The food is amazing and the facilities are 5-star. This place is just what my parents need.
Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you. Your parents are such a huge part of Glenburnie Lodge. We love hearing their stories and enjoy their company.

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Review from Christine L (Wife of Resident) published on 10 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so happy and relieved that my husband has been able to come to Glenburnie Lodge as it just feels like a welcome home from home. The thought that has been put into everything, dignity and care for patients and family first and foremost. All staff are so caring and thoughtful, my husband has not
looked better than he does for a long time. The meals and cake etc are absolutely superb. We are blessed to have found such a caring home/community.
Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you Christine for your kind words, your husband is a joy and we are so glad that you chose Glenburnie Lodge for him to live. We are always pleased to see you and your family visit, you are all committed as a family in supporting our home and we appreciate this.

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Review from Caroline N (Daughter of Resident) published on 3 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Glenburnie Lodge surpassed all of our expectations. My dad is looked after so well with dignity and expertise. Glenburnie is such a happy and relaxed place, I just loved spending time here with my dad and the staff. The food is incredible and my dad is looking the best he's looked in a while. We cannot
fault it here and we are so blessed to have found it for Dad. Thank you.
Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you Caroline, we are so pleased that you are happy with the support your Dad receives. He is part of our Glenburnie family.

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Current Review Score: 9.9 (9.898)

Overview of Review Score

The Review Score of 9.9 (9.898) out of 10 for Glenburnie Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.898 for Glenburnie Lodge is calculated as follows: ( (214 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 236 Ratings = 4.898
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Glenburnie Lodge is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Jacqui

Jacqui Orrells

Job Title: Managing Director Joined: 2022

In 2022 Jacqui became Managing Director of Glenburnie Lodge, the person responsible for co-ordinating the various teams that would build and then run the new home, which opened in July 2024.


She started her career as a learning disability nurse and after gaining experience working with adults with challenging behaviour, Jacqui held leading roles in the South Wales and then National Autistic Society before moving into the care home sector in 2000.


Over the next two decades, Jacqui gained extensive experience overseeing supported and residential care with various leading providers and in 2016 was appointed South Wales area director for a large care home group, where she was responsible for 14 homes.

Frequently Asked Questions about Glenburnie Lodge

What types of Care is Glenburnie Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Glenburnie Lodge have?

There are 70 Single Rooms.

What are the Facilities & Services at Glenburnie Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Glenburnie Lodge to the centre of Cardiff?

4.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glenburnie Lodge to verify any information. View our terms and conditions. Glenburnie Lodge has an Enhanced Service - more info.