Glenburnie Lodge

Port Road, Wenvoe, Cardiff CF5 6AB
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Top 20 carehome certificate
9.9 31 Reviews
  • Glenburnie Lodge, Cardiff
Glenburnie Lodge is a new (opened July 2024) all-inclusive luxury care home located in the picturesque village of Wenvoe, Vale of Glamorgan, South Wales. It offers 24-hour nursing, residential, dementia, palliative and respite care delivered by an experienced staff team.

The home has 70 fully-furnished ensuite bedrooms, all of which have a balcony or patio access to beautiful communal gardens. At the heart of the home is the café-style coffee lounge and bar. There are also communal lounges, dining rooms, a gym, a hair and beauty salon and a cinema.

Glenburnie Lodge has a varied activity programme designed to stimulate the body, mind and soul.
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Care Provided by Glenburnie Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £2000
  • Self-Funded Residential Dementia Care: from £2000
  • Self-Funded Nursing Care: from £2000
  • Self-Funded Nursing Dementia Care: from £2000
  • RESPITE Self-Funded Residential Care: from £2100
  • RESPITE Self-Funded Residential Dementia Care: from £2100
  • RESPITE Self-Funded Nursing Care: from £2100
  • RESPITE Self-Funded Nursing Dementia Care: from £2100

Funded Nursing Care (FNC), if eligible will be in addition to the above fees and paid directly to Glenburnie Lodge.

These prices are only a guideline, please contact Glenburnie Lodge to find out the exact price for your requirements.

Contact Glenburnie Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Contact Glenburnie Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Joan Thomas (Home Director)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Parking

  • On site parking

Glenburnie Lodge Reviews (31)

9.9

Glenburnie Lodge has a Review Score of 9.9 (9.918) out of 10, based on 31 reviews in the last 2 years.
Over all time Glenburnie Lodge has 31 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Glenburnie Lodge
  • 12
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Total of 31, showing 21-31
Review from J M (Son of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents felt at home as soon as they walked through the door. Fantastic staff and care from start to finish.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you for your review. Your mum and dad settled so well, we hope to see them again soon.
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Review from Nick R (Son of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I wasn't aware that such a place existed. It's permanently changed my view on the care home sector! It's made me consider my own plans, post retirement, even though that is someway off. I could stay here now, it's that nice and that well equipped. In short, I don't think it would be possible to achieve
a better standard for a care home, it's wonderful.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you Nick for your very kind words. Your mum has settled well and enjoys being part of the activities within the home. She has made relationships with the ladies and gents as well as the staff.
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Review from Elizabeth M (Daughter of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring and attentive staff. Lovely environment.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you Elizabeth, it was a pleasure to support your parents. Hopefully we will see them soon.
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Review from Barbara P (Respite Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I did not rate activities because I did not participate as I have had spinal surgery but the lady seems very enthusiastic. My overall experience has been wonderful, five-star luxury. I think the care has been exemplary.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you, I am so glad that you enjoyed your stay with us and that you have recovered well. We look forward to seeing you in the future.
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Review from C P (Daughter of Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had the very best support anyone could wish for at Glenburnie Lodge. Every member of the plays their part. They gave love in copious amounts to Mum and all of the family. When days were good and continue now things are clearly dark. We could never have foreseen what end of life would be like
and to be honest Glenburnie Lodge has exceeded our expectations. I personally couldn't be more grateful. My mum deserves the best and she got it!
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you for your lovely review. It was an absolute pleasure to support your mum and the team loved her. When somebody comes to live at Glenburnie Lodge then their family is important to us as well, we will always strive to support them as best we can.
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Review from Sheerine D (Daughter of Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with everything, Mum's room is lovely, the whole building is very light and cheery with a beautiful garden which I'm sure will come into its own come spring/summer next year. The most important thing for me is that I feel Mum is in competent hands, all the staff are fabulous, it's a home-from-home
situation.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you for your lovely review. We are so pleased that your mum has settled well and is enjoying life at Glenburnie Lodge. It is also important that the family are happy too. We are also looking forward to seeing the garden bloom in the spring!
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Review from J K (Sister of Resident) published on 20 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good experience so far everyone is very kind and helpful. The staff and carers are happy and friendly. So good so far.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you for your kind comments. Our team always strive to be the best they can be when they are supporting our lovely ladies and gentlemen.
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Review from Pamela K (Sister of Resident) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Glenburnie Lodge has taken my relative under their wing and looks after her very well. She is very happy and well looked after and all her needs are being met.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you Pamela. We are so glad that your sister has settled well and is enjoying life at Glenburnie Lodge.
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Review from R A (Daughter of Resident) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff make the place what it is. They are amazing. The place is gorgeous. The food is amazing and the facilities are 5-star. This place is just what my parents need.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you. Your parents are such a huge part of Glenburnie Lodge. We love hearing their stories and enjoy their company.
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Review from Christine L (Wife of Resident) published on 10 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so happy and relieved that my husband has been able to come to Glenburnie Lodge as it just feels like a welcome home from home. The thought that has been put into everything, dignity and care for patients and family first and foremost. All staff are so caring and thoughtful, my husband has not
looked better than he does for a long time. The meals and cake etc are absolutely superb. We are blessed to have found such a caring home/community.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you Christine for your kind words, your husband is a joy and we are so glad that you chose Glenburnie Lodge for him to live. We are always pleased to see you and your family visit, you are all committed as a family in supporting our home and we appreciate this.
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Review from Caroline N (Daughter of Resident) published on 3 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Glenburnie Lodge surpassed all of our expectations. My dad is looked after so well with dignity and expertise. Glenburnie is such a happy and relaxed place, I just loved spending time here with my dad and the staff. The food is incredible and my dad is looking the best he's looked in a while. We cannot
fault it here and we are so blessed to have found it for Dad. Thank you.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you Caroline, we are so pleased that you are happy with the support your Dad receives. He is part of our Glenburnie family.
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Current Review Score: 9.9 (9.918)

Overview of Review Score

The Review Score of 9.9 (9.918) out of 10 for Glenburnie Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.918 for Glenburnie Lodge is calculated as follows: ( (337 Excellents x 5) + (24 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 364 Ratings = 4.918
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Glenburnie Lodge is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 27 Feb 2026
Well-being
Requires Improvement
Care and Support
Requires Improvement
Environment
Good
Leadership and Management
Requires Significant Improvement
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

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