Our fees are subject to an assessment
Whilst visiting hours are open the home politely ask that visitors do not come at mealtimes unless prior arrangement has been agreed with the Lodge Manager
There is onsite parking available for both residents and visitors. Additionally, there is street parking available - so finding a space shouldn't be a problem!
Windmill Lodge has a Review Score of 9.4 (9.430) out of 10, based on 33 reviews in the last 2 years.
Over all time Windmill Lodge has 46 reviews.
5.0 out of 5
1.0 out of 5
4.0 out of 5
Thank you for your valuable feedback, we truly appreciate the time taken to share your feedback with us. Regards
5.0 out of 5
Thank you Alan for taking time to share your feedback with us. We truly value your support and are grateful for the time you took to share your feedback. Your kind words mean a lot to us and encourage our team to keep delivering the best care possible.
3.0 out of 5
Thank you Jo for your positive feedback, your kind words inspire us to continue to deliver the best service possible. Kind Regards.
4.0 out of 5
Thank you for taking time to share your feedback with us. We truley appriciate your feedback, which helps us in providing high standard of service.
5.0 out of 5
Thank you so much for your feedback. We are very grateful for you kind words. We are happy to hear that our efforts have made a positive impact. Your kind words motivate us to continue to improve more in delivering ha igh standard of care.
4.0 out of 5
I am greatful for your appreciation of care provided. It warms our hearts to know that our efforts have made a positive impact on your family. Your kind words motivate us to continiue to improve our standards of care.
4.0 out of 5
We truly appriciate your feedback, and thank you so much for your time to share your feedback, it motivates us to continiue delivering a great experience. Regards
5.0 out of 5
Thank you so much for your kind words and for being so thoughtful to take time to share your feedback. Your support means a lot to us!
1.0 out of 5
We are sorry that it appears your mothers ring was lost. We do ask that valuable items are not brought into the home and that they are insured if they are. It is regrettable that very small, but very valuable items, such as rings, can be mislaid or lost all too easily. We have not acted in breach in section 47 of the Care Act and have not obstructed the local authority at all. We do, however, accept that our response to your reporting the loss was not as prompt or helpful as it ought to have been and we apologise for that. We have made a payment to your late mothers estate for the cost of a replacement ring.
1.0 out of 5
We are sorry that our food was not entirely to your taste and that the options you chose were not properly communicated to the kitchen. e did note that you spent much of the day out of the Lodge, so were not able to participate in activities. We pride ourselves on, among other things, the quality of our food offering and our activities/exercise programmes for our residents and are re-doubling our efforts in those areas.
4.0 out of 5
Thank you for taking time to share your feedback with us. We as a home are committed to making the necessary improvements in our service we will be reviewing our nursing care to ensure we provide better experience in the future. Kind Regards
5.0 out of 5
5.0 out of 5
We are pleased to hear you are happy with everything at Windmill Lodge. Thank you for your kind words and for taking the time to leave us a review.
5.0 out of 5
Thank you so much for leaving such a kind review. We are pleased to hear your mother is enjoying her time when visiting The Nolan Day Care Centre. Our staff try their hardest to make sure, every visitor is kept active and busy with fresh ideas for the entire time they spend with us.
5.0 out of 5
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The Review Score of 9.4 (9.430) out of 10 for Windmill Lodge is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Hello, my name is Anthony. I am the Senior Sales Advisor based at Windmill Lodge, Lytham St. Anne's. My role is to support families from their enquiry stage through to admission of their loved ones whether that is for Respite or a more permanent residency. As part of this role, I also work with Professionals who can help relatives through the process and ensure a smooth and stress-free transition.
The rewarding nature of the role allows me to help relatives and loved ones through the most challenging decision they may take in relation to a loved one, and then see their loved one flourish here.
I have enjoyed the rewarding nature of the care industry during my time supporting adults with Autism and seeing how their own transitions to gaining more independence and new skills are unique and inspiring to me and I’m sure others too. This has led me to make a full career change and become focused on care services and seeing relatives and loved ones who choose to reside here gain more independence and benefit from the sense of community that the home provides.
I decided to make the change over to Athena Healthcare because they have wonderful reviews and read about the amazing experiences that relatives and loved ones have had. I deeply believe in the progress so far and the future of the home going forward and providing the best care services for your loved ones.
During downtime, I spend time with my wife, and long walks and I like to take my camera out for some landscape photography. I also do love Starbucks regularly too.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Windmill Lodge to verify any information. View our terms and conditions. Windmill Lodge has an Enhanced Service - more info.
