Windmill Lodge

Wilding's Lane, Lytham St Annes FY8 3RJ
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9.3 46 Reviews
  • Windmill Lodge, Lytham St Annes
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Care Provided by Windmill Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 100 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Our fees are subject to an assessment

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Local Authority / Social Services

Admission Information

  • Ages from 18 to 110

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: 2023
  • Number of floors: 4

Room Information

  • Single Rooms (98)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (98)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Whilst visiting hours are open the home politely ask that visitors do not come at mealtimes unless prior arrangement has been agreed with the Lodge Manager

Parking

  • There is onsite parking available for both residents and visitors. Additionally, there is street parking available - so finding a space shouldn't be a problem!

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Windmill Lodge Reviews (46)

9.3

Windmill Lodge has a Review Score of 9.3 (9.324) out of 10, based on 32 reviews in the last 2 years.
Over all time Windmill Lodge has 46 reviews.

Overall Experience
  • 32
  • 9
  • 1
  • 0
  • 4
Date Published
  • 46
  • 2
  • 11
  • 32
  • 14
Reviewer Connection to Windmill Lodge
  • 14
  • 11
  • 5
  • 5
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 46, showing 41-46
Review from Jackie L (Niece of Resident) published on 11 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has recently come to Windmill Lodge from Littleborough for a couple of weeks to spend some time with me as I live in Lytham. Myself and my uncle have been very impressed by the home always staff on the front desk to welcome you with a smile they look very professional and are always there to
help. The care staff are amazing also the activities ladies are so good. The day me and my granddaughter turned up it was teatime so the care staff made sure he got a meal and welcomed us with a drink. Both activities ladies are lovely and went above and beyond for us. The rooms are amazing my uncle has a patio door in his room leading straight to the garden. We are looking forward to the official opening on Saturday with a musical show and lots of other entertainment.
Reply from Diane Langford, Lodge Manager at Windmill Lodge
Thank you for your lovely comments I will make sure these are shared with the rest of the team.
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Review from Carol B (Daughter of Resident) published on 31 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Windmill Lodge for 4 weeks. She has settled very well. The staff demonstrate care and friendliness at all times. Mum has all her personal care needs looked after. She is happy and content.
Reply from Diane Langford, Lodge Manager at Windmill Lodge
Thank you for your kind words I will make sure that the team know your thoughts.
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Review from K R (Daughter of Resident) published on 24 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Windmill Lodge is a beautiful, purpose-built care facility and it is outstanding in every way. I have been absolutely delighted with the care and attention my mum has received. She is very happy there and has settled in so quickly. This is due to the kind, friendly, caring and professional staff who
go out of their way to attend to all needs of the residents and provide a lovely warm welcome to the relatives. It really is a wonderful place.
Reply from Diane Langford, Lodge Manager at Windmill Lodge
Thank you for your kind words I will pass them on to the rest of the team.
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  • Care / Support
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Review from Jeannette S (Daughter of Resident) published on 11 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff were incredibly caring, attentive and respectful throughout the duration of my mum's stay. Nothing was ever too much trouble. Some were especially entertaining and helpful. I cannot remember the last time my mum laughed so much as she had been poorly for some time, and yet every day, she was
smiling and happy and even giggling.
The whole place was clean and spacious. She also really enjoyed her meals and socialising in the main lounge, which was beautifully kitted out from the décor to the furnishings. The overall ambience could not be faulted.
Reply from Diane Langford, Lodge Manager at Windmill Lodge
Thank you for your lovely comments, I will pass them on to the team
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Review from Edward L (Respite Resident) published on 10 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very helpful stay for me as my wife needed to attend to various matters in the south of England. Unfortunately, I was still feeling slightly unwell from the effects of a viral/chest infection and took advice from my allocated community matron whilst in residence. I was supported by the on-site nursing
staff in this and had begun to feel better about leaving. I had mostly chosen to remain in my room during the stay, but my overall impression was very favourable, and the staff were very kind.
Reply from Diane Langford, Lodge Manager at Windmill Lodge
Thank You for your review.
We are very pleased that you had an enjoyable stay with us.
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Review from Dudley C (Husband of Resident) published on 28 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Windmill Lodge is a brand new care home and my wife was one of the first there. Therefore my comments are based on a short period of time. However, I have been very impressed so far! The facilities and the standards of accommodation are the best I have seen. Most importantly, the staff are extremely
kind and caring with nothing too much trouble for them. A warm professional calm pervades and, so far, I am extremely pleased we chose this care home for my wife.
Reply from Joanne Wilson, General Manager at Windmill Lodge
Thank you for your kind words. It is our pleasure to be caring for your wife. Your feedback is greatly appreciated.
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Current Review Score: 9.3 (9.324)

Overview of Review Score

The Review Score of 9.3 (9.324) out of 10 for Windmill Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.324 for Windmill Lodge is calculated as follows: ( (232 Excellents x 5) + (76 Goods x 4) + (27 Satisfactorys x 3) + (10 Poors x 2) + (22 Very Poors x 1) ) ÷ 367 Ratings = 4.324
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Windmill Lodge is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 registered maximum number of service users is 20, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Mar 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (0)

There are no team members posted.

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