Barchester Bere Grove

Gales Rise, Waterlooville PO8 0WU
Review Us
9.8 33 Reviews
  • Barchester Bere Grove, Waterlooville
Bere Grove Care Home in Horndean, near Portsmouth is a new purpose built home providing residential and dementia care for older people, as well as respite care.

Nutritious meals are freshly prepared in the home every day by trained chefs.

The home has an orangery lounge with garden access, a café with outdoor seating, dining rooms, a cinema, hair salon, a spa bathroom located on every floor of the home and a light and airy bar area with doors that open up on to a balcony.

There are also lots of virtual and live activities every day which include weekly trips out on the minibus to destinations of the residents choice.

For those living with dementia, there is a dedicated 'Memory Lane' area which offers, for example, an interior space with colours and bedrooms designed to help with issues associated with dementia. People living with dementia can also participate in a range of activities to help boost their well being.

Care Provided by Barchester Bere Grove

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1747

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Bere Grove to find out the exact price for your requirements.

Contact Barchester Bere Grove to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Bere Grove to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Triinu Org (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)
  • Couples/Companion Rooms with Ensuite Wet Room (1)
9.8

Barchester Bere Grove has a Review Score of 9.8 (9.754) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Bere Grove has 33 reviews.

Overall Experience
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Date Published
  • 33
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Reviewer Connection to Barchester Bere Grove
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Total of 33, showing 1-20
Review from Judith P (Respite Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the care home very comfortable and the staff to be caring and supportive. The food has been excellent. I am more than happy that I followed up the physio's suggestion to book a stay here and my family on visiting me have been very impressed. I would not hesitate to recommend Bere Grove to anyone.
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Review from Z P (Daughter-in-law of Resident) published on 13 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sandra was made to feel very welcome when she arrived. She was well looked after and we were kept well informed with how she was settling in. The setting is beautiful and tranquil and very high quality.
Thank you!
Reply from Triinu Org, General Manager at Barchester Bere GroveThank you so much for your lovely feedback! Were delighted to hear that Sandra felt so welcome and comfortable settling in. Its wonderful to know you appreciated our setting and the care we provide. Your kind words mean a lot to our team!
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Review from T B (Friend of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My neibour lives here and she enjoys her company with all the lovely staff who take care of her wellbeing, she also has a facial once a month with me which she thorely enjoyed. Best care home :)
Reply from Triinu Org, General Manager at Barchester Bere GroveThank you so much for your kind words. Were delighted to hear your neighbour feels so well cared for and enjoys spending time with our team. Its wonderful that she also looks forward to her monthly facials with you! Your feedback means a lot to us
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Review from Dorothy R (Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in Bere Grove almost 2 years
Staff - second to none
Food - Good
Activities - Poor but new recruit soon to start
Management - Big improvement
No complaints
Reply from Triinu Org, General Manager at Barchester Bere GroveThank you so much for taking the time to share your feedback. We're delighted to hear that you've felt well supported by our staff and have enjoyed the food during your time with us. It's also wonderful to know that the improvements in management have been noticed.We appreciate your honesty about the activities, and we're pleased to let you know that our new Activities Coordinator has now joined the team. We're very excited about the fresh ideas and engaging opportunities they will be bringing to the home.Thank you for being part of our Bere Grove community for almost two years-we truly value your continued support and look forward to making your experience here even better.
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Review from Kim S (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Prior to Mum going into Bere Grove both my sister and I were concerned about how she would settle. However as soon as she arrived all the staff made her feel so welcome, we all relaxed. Mum has now been there for over 3 weeks, and she is loving it. She's made friends, loves the activities, the trips
and of course the amazing food.
Now my sister and I enjoy visiting Mum seeing her so happy. Thank you!
Reply from Triinu Org, General Manager at Barchester Bere GroveThank you so much for your kind words. Were delighted to hear that your mum has settled in so well and is enjoying her time with us. Its wonderful to know shes making friends, taking part in activities, and loving the food too! Knowing that you and your sister feel reassured and happy when you visit means a lot to us. Well be sure to share your feedback with the whole team it will make their day.
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Review from Pamela P (Respite Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
"Excellent in every way"
I came as a broken & ill person into the care of fantastic staff at Bere Grove.
A wonderful team who's care & kindness along with many other things, have restored my strength in mind, body, & soul. A very quiet & peaceful setting, - not just myself appreciates, other residents
also, Great pleasure along with beautiful gardens & activities - I could go on and on. Yes its 100% for a fantastic care home & facilities. Heartfelt thanks to all.
I wish the home & team all the very best for the future.
Reply from Triinu Org, General Manager at Barchester Bere GroveThank you so much for your wonderful review. We are truly delighted to hear how much Bere Grove and our team have supported you on your journey back to strength in mind, body, and soul. It means a great deal to us to know that our care, kindness, peaceful surroundings, and activities have made such a positive difference.Your heartfelt words are deeply appreciated by the whole team, and we will be sure to share your thanks with them. Wishing you continued happiness and wellbeing, and thank you again for your kind wishes for the future.
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Review from A S (Respite Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers very good
Food could be better. no choice, only vegetarian or a main course.
Run out of croissants for breakfast.
Ran out of hot chocolate drink.
Run out of wine 3 times.
Reply from Barchester, The Feedback Team at Barchester Bere GroveHi, thanks for taking the time to leave your review. We're so sorry to hear your experiences with our Bere Grove Care Home didn't meet your expectations however were grateful for your kind words regarding our carers. Your comments raised during your stay with us were handled at the time by the team and the General Manager. If there is anything further you wish to advise us of, please further contact the home or ourselves on feedback@barchester.com Kind regards, Barchester's Customer Feedback team.
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Review from M W (Resident) published on 31 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, support from staff makes me feel happy.
Reply from Triinu Org, General Manager at Barchester Bere GroveThank you so much for your kind words! We're delighted to hear that you felt well cared for and supported by our staff.
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Review from J P (Wife of Resident) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Bere Grove is new and purpose-built with large rooms containing excellent facilities. The staff are professional and friendly. The food is excellent. The care is very good too, with great attention to the general welfare of the residents.
Reply from Triinu Org, General Manager at Barchester Bere GroveThank you very much for taking the time to write this review
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Review from Stephen M (Son of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very helpful and caring
Mum says good great
Manager is lovely and helpful
Reply from Jess Brolan, Operations Manager at Barchester Bere GroveThank you very much for taking the time to write this review, I am so pleased to hear that mum is happy with us and the home. Thank you again.
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Review from Clifford R (Respite Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very attentive and are on hand to assist mobility and general requirements. Breakfast is excellent and variety of food good. The use of coffee machine excellent and also facilities offered to visitors. Choice of food offered at main meals should be judged by quantity and variety of food put
in waste bin.
Reply from Jess Brolan, Operations Manager at Barchester Bere GroveThank you very much for taking the time to write this review. We value all feedback and I will certainly discuss your comments with our kitchen team. I am pleased that you are happy with care provided. Thank you again.
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Review from Rachel S (Daughter of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience has been a positive one. All the staff I encountered were helpful and friendly, regularly checking in on my mum to see if she required anything. Mum has felt settled and cared for which has relieved a lot of pressure off of me. Mum felt the mattress could have been thicker as she found
it uncomfortable.
Reply from Jess Brolan, Operations Manager at Barchester Bere GroveThank you so much for taking the time to write this review. I a really pleased to hear that your mum's stay has been a positive one and we hope to welcome her again. Thank you for your feedback in regards to the mattress, I will take that on board and discuss with our relevant teams. Thank you again.
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Review from A C (Daughter of Resident) published on 18 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is nothing to complain about with Bere Grove. The whole experience from start to finish has been positive. My mum has been there for 2 weeks of respite care post-operation and has never looked so well. The staff are brilliant. They are so kind and respectful to all the residents and very welcoming
to us.
Reply from Diana Okeme, General Manager at Barchester Bere GroveThank you very much for taking the time to write this review. We really appreciate your feedback and we are pleased you are happy with the quality care provided for your mum which enhanced a smooth recovery for her. We wish her the very best and we are here whenever we can be of any support. Thank you.
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Review from Mary D (Daughter of Resident) published on 18 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was no longer safe at home so we contacted Barcheter Bere Grove. The management has been very helpful. They have accommodated Dad's desires for furniture, TV and pictures etc in his room. The staff have been brilliant, very helpful, caring and patient. Everything has gone very well. The food is
excellent. The facilities and activities are great, it is like an excellent hotel. The carers are very attentive.
Reply from Diana Okeme, General Manager at Barchester Bere GroveThank you very much Mary for taking the time to write this review. I really appreciate your feedback and I am really pleased you are happy with the care provided for your dad. Thank you again.
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Review from John C (Resident) published on 4 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to Bere Grove for 2 weeks respite care but after 1 week I have decided to stay permanently and I am now in the process of converting to permanent. It's a lovely home, staff are lovely and manager is excellent.
The food is delicious and everyone at Bere Grove is helpful.
Reply from Diana Okeme, General Manager at Barchester Bere GroveThank you very much for taking the time to write such a lovely review. I really appreciate your feedback and I am really pleased that you are happy with the care, team and food at Bere Grove. I'm so glad that you have decided to stay permanently at Bere Grove. Thank you again.
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Review from G P (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always pleasant, cheerful and happy to help!
I feel assured that my dad is in good care.
Reply from Diana Okeme, General Manager at Barchester Bere GroveThank you very much for taking the time to write this review. I really appreciate your feedback and I am really pleased you are happy with the care in the home and the team. Thank you again.
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Review from S M (Resident) published on 8 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was the first resident at Barchester Bere Grove Care Home in September 2023 when it opened for business. I have watched it grow in number and have become good friends of several of the carers.
Unfortunately, I depend on help as I am not strong on my legs and my balance is poor. I receive excellent
care though sometimes I have to wait for help. That is simply due to limited staff when residents are most demanding.
I enjoy the varied activities on offer. The atmosphere here is very friendly and caring. I am lucky to be in such a comfortable residential care home.
I am easily frightened but here at Bere Grove, I feel totally protected from outside harm.
Reply from Barchester, The Feedback Team at Barchester Bere GroveThanks for leaving your review, it's lovely to read your thoughtful comments about your home, especially as someone who has been a resident with us for such a long time. We do have measures in place to make sure our staffing levels are correct however if you would like to discuss your feedback further, please do contact us at feedback@barchester.com for further support or reach out to the general manager to discuss any concerns you may have. Kind regards, Barchester's customer feedback team.
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Review from J B (Daughter of Resident) published on 21 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has had a lovely time. She has been looked after very well. Has loved going out, enjoys the food, so nice.
Reply from Diana Okeme, General Manager at Barchester Bere GroveThank you for your lovely, kind words. We loved having your mum stay with us and it was a pleasure to have her here. We look forward to welcoming her back for a future respite stay.
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Review from C B (Granddaughter of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my grandma and was pleased to see that she was being excellently cared for. The staff were friendly, supportive and encouraging her to join in with the social events and activities. The home was beautifully presented, clean and bright.
Reply from Jess Brolan, Operations Manager at Barchester Bere GroveThank you very much for taking the time to complete a review and share your thoughts with us. We really appreciate all feedback and it is great to hear you are happy with the care of your grandma and the environment she is living in. Thank you again.
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Review from Karen W (Daughter of Resident) published on 26 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has just moved into Barchester Bere Grove and cannot believe how thoughtful, helpful and friendly the staff are to her. Amazing people!
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Current Review Score: 9.8 (9.754)

Overview of Review Score

The Review Score of 9.8 (9.754) out of 10 for Barchester Bere Grove is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.754 for Barchester Bere Grove is calculated as follows: ( (229 Excellents x 5) + (45 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 285 Ratings = 4.754
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Bere Grove is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (35)

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Meet the Team (14)

Graham

Graham Allen

Job Title: General Manager Joined: 2025

My name is Graham Allen, and I have the pleasure of serving as the Senior General Manager here at Bere Grove Care Home.


I bring a wealth of experience in both commercial and operational aspects of healthcare facilities, gained across diverse settings in the UK and my native South Africa. Much of my career has focused on strong strategy and execution, particularly within the private healthcare sector, a space where Barchester is a recognised leader.


As a seasoned General Manager, my foremost passion lies in delivering exceptional, personalised care to our residents. I strive to ensure the highest standards of support from every member of the Bere Grove Care Home team, empowering residents to live fulfilling lives. Working alongside our residents, their loved ones, and our dedicated staff brings me immense satisfaction.


Our commitment to excellence is reflected in the consistently positive feedback we receive. Bere Grove fosters a truly positive environment, and we extend a warm welcome to anyone who wishes to visit us.

Vickie

Vickie Cole

Job Title: Administrator Joined: 2024

Hi, my name is Vickie, and I am the Administrator at Bere Grove.


I feel very lucky to be part of such a wonderful home. I am really passionate about supporting our residents and their loved ones, making sure everyone feels welcome, comfortable, and cared for. I hope that people see me as a friendly face and someone they can always turn to when they visit us.


What I love most about my role is building connections with residents, families, and our amazing team. Every day brings something new, and it’s such a privilege to share in the special moments and milestones of life here at Bere Grove.


I’m excited to continue growing with the home and look forward to welcoming many more residents into our community in the future.

Rachel

Rachel Hinett

Job Title: Home Services Advisor Joined: 2025

I'm Rachel, and I joined Bere Grove Care Home in August 2025 as the Home Services Advisor, bringing with me a strong background in admissions within the independent education sector.


With a passion for delivering exceptional customer service and support, I'm dedicated to helping residents and their families feel welcome and confident in Bere Grove from the very first interaction. I take great care to ensure that we offer the very best care, activities and entertainment as well as beautiful rooms and suites, to ensure that life in our home truly feels like a home from home, whether you are here as a permanent resident or here for respite.


I pride myself on getting to know each of our residents and their families, and on making every new arrival feel right at home with a smooth and seamless transition into life at Bere Grove. Nothing to much trouble.

Claire

Claire Sturgess

Job Title: Activities Lead Joined: 2025

Hello, I'm Clare. I joined the Bere Grove team in September 2025 as Activities Lead. I have over 10 years of experience in the care sector. I started my journey as a support worker and progressed to my current role. I am passionate about creating moments of joy and making residents smile, ensuring every day is engaging and meaningful.


My favourite activities at home include exercise sessions and organising special events. I like to bring energy and enthusiasm to everything I plan for the residents.

Ella

Ella Cseh

Job Title: Head Housekeeper Joined: 2023

Hello, I'm Ella. I am originally from Romania however have lived here in England with my two sons for nine years now.


As Head housekeeper, myself and my team will be responsible for the cleanliness and presentation of this beautiful home. I will ensure that everyone who visits will have a memorable and welcoming experience.

Jon

Jon Scourfield

Job Title: Head Chef Joined: 2023

I have been involved in catering for over 2 years, mainly working in Hotels and Restaurants.


The knowledge I have gained from these previous roles within the hospitality industry helped me settle very comfortably into my role here at Bere Grove


I really enjoy my role here at Bere Grove especially the interaction with the residents.


Planning and cooking a well-balanced nutritious meal for each resident is satisfying.

Paul

Paul Bayley

Job Title: Head of Maintenance Joined: 2025

Hello, my name is Paul and I am the Head of Maintenance at Bere Grove. I have worked in the care home/maintenance industry for a long time now and thoroughly enjoy the ins and outs of keeping a beautiful home like this up and running. Supporting our residents to live in a safe and luxurious environment is top of my list. I feel very privileged to work with Barchester and my team here and look forward to many years at home.

Jackie

Jackie Lione

Job Title: Admin Assistant Joined: 2023

Hello, It's Jackie. My role here at Bere Grove is to be the first face that our visitors see when they enter the home. I will ensure they all receive a warm welcome. I can't wait to immerse myself into my role and do everything I can to support everyone who visits or joins the Bere family as their forever home.

Caron

Caron Agius

Job Title: Community Lead Joined: 2023

Hey, my name is Caron. I have spent the last eight years caring in the community and really enjoy giving back to our elderly. I am a Senior on the team which means I can support in all aspects of care including the safe delivery of medication. My motto is always to treat people as you want to be treated yourself. It really works. I have three children and currently two grandchildren, but you never know there may be more one day.

Jade

Jade Chandler

Job Title: Senior Care Assistant Joined: 2023

Hi, I am Jade. I am part of the senior care team. It has been amazing to be part of the opening of this home and to start welcoming our new residents. I am looking forward to the home continuing to grow. I worked in the community for four years. My nature is that is want to help people and make a difference. In my spare time, I love time at home and a good documentary.

Sarah

Sarah Serjent

Job Title: Care Assistant Joined: 2023

Hi, I am Sarah. For the last 20 years, I worked as an administrator in the Motor trade. I started helping my elderly neighbour with shopping, gardening and delivering meals. I just loved how it made me feel and knew I wanted to pursue a career in care. I then went to care in the community until I joined the Bere Grove team. I enjoy every day, from listening to the stories, making people smile and becoming part of their family.

Becky

Becky Hammerton

Job Title: Care Assistant Joined: 2023

I have worked in care since I was 16. It is a role I really enjoy and love getting to know our residents as well as being an integral part of the team.

Hayley

Hayley Luff

Job Title: Hostess Joined: 2023

Hello, my name is Hayley and I am the Hostess here at Bere Grove.


I love spending time with the residents and it makes me really smile to see lots of happy faces when the residents all have a cup or tea and a nice big slice of cake in their hand.

Katie

Katie Perkins

Job Title: Senior Night Carer Joined: 2023

Hello, my name is Kate and I am a senior night carer here at Bere Grove.


I have 18 years’ experience in care and I am very passionate about the quality of care, ensuring residents' needs and wishes are met. I love meeting new faces and getting to know the residents.

Frequently Asked Questions about Barchester Bere Grove

What types of Care is Barchester Bere Grove registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Bere Grove have?

There are 60 Single Rooms.

What are the Facilities & Services at Barchester Bere Grove?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Bere Grove to the centre of Waterlooville?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Bere Grove to verify any information. View our terms and conditions. Barchester Bere Grove has an Enhanced Service - more info.