Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care Types
- Mild Dementia
Nothing is too much trouble, and their warmth has made Mum feel valuedC D(Daughter of Resident/Service User)
There is always an activity to do in the afternoons, so there is always something interesting to doMavis G(Resident / Service User)
I have been to visit a couple of times and can see how amazing and caring the staff are.N B(Granddaughter of Resident/Service User)
Nothing is too much trouble, and their warmth has made Mum feel valuedC D(Daughter of Resident/Service User)
There is always an activity to do in the afternoons, so there is always something interesting to doMavis G(Resident / Service User)
I have been to visit a couple of times and can see how amazing and caring the staff are.N B(Granddaughter of Resident/Service User)
Bere Grove Care Home in Horndean, near Portsmouth is a new purpose built home providing residential and dementia care for older people, as well as respite care.
Nutritious meals are freshly prepared in the home every day by trained chefs.
The home has an orangery lounge with garden access, a café with outdoor seating, dining rooms, a cinema, hair salon, a spa bathroom located on every floor of the home...
Bere Grove Care Home in Horndean, near Portsmouth is a new purpose built home providing residential and dementia care for older people, as well as respite care.
Nutritious meals are freshly prepared in the home every day by trained chefs.
The home has an orangery lounge with garden access, a café with outdoor seating, dining rooms, a cinema, hair salon, a spa bathroom located on every floor of the home and a light and airy bar area with doors that open up on to a balcony.
There are also lots of virtual and live activities every day which include weekly trips out on the minibus to destinations of the residents choice.
For those living with dementia, there is a dedicated 'Memory Lane' area which offers, for example, an interior space with colours and bedrooms designed to help with issues associated with dementia. People living with dementia can also participate in a range of activities to help boost their well being.
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Care Provided by Barchester Bere Grove
Dementia Care Types
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Bere Grove to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a classic, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Bere Grove for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Onsite Tours of Barchester Bere GroveUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 8:00 AM to 8:00 PM)Please do pop in or call our friendly team to book a tour of our home at a time convenient to you.
Remote Tours of Barchester Bere GroveUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 8:00 AM to 8:00 PM)Call us to arrange a virtual tour. We can accommodate both What's App and Face Time
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Graham Allen (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2023
- Number of floors: 2
Room Information
- Single Rooms (58)
- Single Rooms with ensuite Wet Room (58)
Barchester Bere Grove Reviews (41)
9.8
Barchester Bere Grove has a Review Score of 9.8 (9.803) out of 10, based on 26 reviews in the last 2 years.
Over all time Barchester Bere Grove has 41 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Barchester Bere Grove
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Review from A C (Daughter of Resident) published on 18 February 2025 Submitted via Postal Review Card•
Overall Experience
There is nothing to complain about with Bere Grove. The whole experience from start to finish has been positive. My mum has been there for 2 weeks of respite care post-operation and has never looked so well. The staff are brilliant. They are so kind and respectful to all the residents and very...
There is nothing to complain about with Bere Grove. The whole experience from start to finish has been positive. My mum has been there for 2 weeks of respite care post-operation and has never looked so well. The staff are brilliant. They are so kind and respectful to all the residents and very welcoming to us.
↩Reply from Diana Okeme, General Manager at Barchester Bere Grove
Thank you very much for taking the time to write this review. We really appreciate your feedback and we are pleased you are happy with the quality care provided for your mum which enhanced a smooth recovery for her. We wish her the very best and we are here whenever we can be of any support. Thank you.
Review from Mary D (Daughter of Resident) published on 18 February 2025 Submitted via Postal Review Card•
Overall Experience
Dad was no longer safe at home so we contacted Barcheter Bere Grove. The management has been very helpful. They have accommodated Dad's desires for furniture, TV and pictures etc in his room. The staff have been brilliant, very helpful, caring and patient. Everything has gone very well. The food is...
Dad was no longer safe at home so we contacted Barcheter Bere Grove. The management has been very helpful. They have accommodated Dad's desires for furniture, TV and pictures etc in his room. The staff have been brilliant, very helpful, caring and patient. Everything has gone very well. The food is excellent. The facilities and activities are great, it is like an excellent hotel. The carers are very attentive.
↩Reply from Diana Okeme, General Manager at Barchester Bere Grove
Thank you very much Mary for taking the time to write this review. I really appreciate your feedback and I am really pleased you are happy with the care provided for your dad. Thank you again.
Review from John C (Resident / Service User) published on 4 February 2025 Submitted via Website•
Overall Experience
I came to Bere Grove for 2 weeks respite care but after 1 week I have decided to stay permanently and I am now in the process of converting to permanent. It's a lovely home, staff are lovely and manager is excellent.
The food is delicious and everyone at Bere Grove is helpful.
I came to Bere Grove for 2 weeks respite care but after 1 week I have decided to stay permanently and I am now in the process of converting to permanent. It's a lovely home, staff are lovely and manager is excellent.
The food is delicious and everyone at Bere Grove is helpful.
↩Reply from Diana Okeme, General Manager at Barchester Bere Grove
Thank you very much for taking the time to write such a lovely review. I really appreciate your feedback and I am really pleased that you are happy with the care, team and food at Bere Grove. I'm so glad that you have decided to stay permanently at Bere Grove. Thank you again.
Review from G P (Daughter of Resident) published on 29 January 2025 Submitted via Postal Review Card•
Overall Experience
Staff are always pleasant, cheerful and happy to help!
I feel assured that my dad is in good care.
Staff are always pleasant, cheerful and happy to help!
I feel assured that my dad is in good care.
↩Reply from Diana Okeme, General Manager at Barchester Bere Grove
Thank you very much for taking the time to write this review. I really appreciate your feedback and I am really pleased you are happy with the care in the home and the team. Thank you again.
Review from S M (Resident / Service User) published on 8 January 2025 Submitted via Website•
Overall Experience
I was the first resident at Barchester Bere Grove Care Home in September 2023 when it opened for business. I have watched it grow in number and have become good friends of several of the carers.
Unfortunately, I depend on help as I am not strong on my legs and my balance is poor. I receive...
I was the first resident at Barchester Bere Grove Care Home in September 2023 when it opened for business. I have watched it grow in number and have become good friends of several of the carers.
Unfortunately, I depend on help as I am not strong on my legs and my balance is poor. I receive excellent care though sometimes I have to wait for help. That is simply due to limited staff when residents are most demanding.
I enjoy the varied activities on offer. The atmosphere here is very friendly and caring. I am lucky to be in such a comfortable residential care home.
Unfortunately, I depend on help as I am not strong on my legs and my balance is poor. I receive excellent care though sometimes I have to wait for help. That is simply due to limited staff when residents are most demanding.
I enjoy the varied activities on offer. The atmosphere here is very friendly and caring. I am lucky to be in such a comfortable residential care home.
I am easily frightened but here at Bere Grove, I feel totally protected from outside harm.
↩Reply from Barchester, The Feedback Team at Barchester Bere Grove
Thanks for leaving your review, it's lovely to read your thoughtful comments about your home, especially as someone who has been a resident with us for such a long time. We do have measures in place to make sure our staffing levels are correct however if you would like to discuss your feedback...
Thanks for leaving your review, it's lovely to read your thoughtful comments about your home, especially as someone who has been a resident with us for such a long time. We do have measures in place to make sure our staffing levels are correct however if you would like to discuss your feedback further, please do contact us at feedback@barchester.com for further support or reach out to the general manager to discuss any concerns you may have. Kind regards, Barchester's customer feedback team.
Review from J B (Daughter of Resident) published on 21 November 2024 Submitted via Postal Review Card•
Overall Experience
My mum has had a lovely time. She has been looked after very well. Has loved going out, enjoys the food, so nice.
My mum has had a lovely time. She has been looked after very well. Has loved going out, enjoys the food, so nice.
↩Reply from Diana Okeme, General Manager at Barchester Bere Grove
Thank you for your lovely, kind words. We loved having your mum stay with us and it was a pleasure to have her here. We look forward to welcoming her back for a future respite stay.
Review from C B (Granddaughter of Resident) published on 15 October 2024 Submitted via Postal Review Card•
Overall Experience
I visited my grandma and was pleased to see that she was being excellently cared for. The staff were friendly, supportive and encouraging her to join in with the social events and activities. The home was beautifully presented, clean and bright.
I visited my grandma and was pleased to see that she was being excellently cared for. The staff were friendly, supportive and encouraging her to join in with the social events and activities. The home was beautifully presented, clean and bright.
↩Reply from Jess Brolan, Operations Manager at Barchester Bere Grove
Thank you very much for taking the time to complete a review and share your thoughts with us. We really appreciate all feedback and it is great to hear you are happy with the care of your grandma and the environment she is living in. Thank you again.
Review from Karen W (Daughter of Resident) published on 26 September 2024 Submitted via Postal Review Card•
Overall Experience
My mother has just moved into Barchester Bere Grove and cannot believe how thoughtful, helpful and friendly the staff are to her. Amazing people!
My mother has just moved into Barchester Bere Grove and cannot believe how thoughtful, helpful and friendly the staff are to her. Amazing people!
Review from Carol B (Relative of Resident) published on 23 July 2024 Submitted via Postal Review Card•
Overall Experience
This score does not reflect the homes activities, rather Bere Groves mini-bus, essential for external activities.
The residents waited months for Bere Grove's minibus to arrive following the home opening. Ad-hoc outings happened when another minibus could be borrowed during this initial...
This score does not reflect the homes activities, rather Bere Groves mini-bus, essential for external activities.
The residents waited months for Bere Grove's minibus to arrive following the home opening. Ad-hoc outings happened when another minibus could be borrowed during this initial wait.
Soon, following eventual delivery the minibus broke down, it was in a garage for approximately seven weeks.
No replacement was sourced, taxis were used, therefore only one or two outings were cancelled, although trips were changed to closer venues.
Using taxi's impacted on the number of residents able to enjoy the outings, particularly affecting those wheelchair dependent.
The residents waited months for Bere Grove's minibus to arrive following the home opening. Ad-hoc outings happened when another minibus could be borrowed during this initial wait.
Soon, following eventual delivery the minibus broke down, it was in a garage for approximately seven weeks.
No replacement was sourced, taxis were used, therefore only one or two outings were cancelled, although trips were changed to closer venues.
Using taxi's impacted on the number of residents able to enjoy the outings, particularly affecting those wheelchair dependent.
There appears to have been poor communication between Barchester Homes (not Bere Grove) senior management & the vehicle lease company that Barchester Homes use for all of their homes minibuses one assumes.
↩Reply from Feedback Team, Barchester Bere Grove at Barchester Bere Grove
Thanks for taking the time to leave a review. We're sorry that the minibus was out of action so soon after we took delivery and the concern this caused you. Our team and the minibus provider have been working closely to make sure outings could continue for our residents with other provisions....
Thanks for taking the time to leave a review. We're sorry that the minibus was out of action so soon after we took delivery and the concern this caused you. Our team and the minibus provider have been working closely to make sure outings could continue for our residents with other provisions. Sadly, there was a mechanical issue with the minibus and we had to wait a long time for the part to be delivered but it's fixed now and has been in use since early July. We're truly sorry for the inconvenience while the minibus was being fixed. Kind regards, Barchester's customer feedback team.
Review from Jo H (Respite Resident) published on 11 July 2024 Submitted via Postal Review Card•
Overall Experience
I have two weeks respite care at Barchester Bere Grove. Extremely helpful staff, well-run home. Lovely staff who go out of their way to help you and make you feel at home. They really do and there is nothing too much trouble. The chefs are fantastic and go out of their way to make sure you have...
I have two weeks respite care at Barchester Bere Grove. Extremely helpful staff, well-run home. Lovely staff who go out of their way to help you and make you feel at home. They really do and there is nothing too much trouble. The chefs are fantastic and go out of their way to make sure you have what you need and like.
Review from Lindsey T (Ex Family Member) published on 18 June 2024 Submitted via Postal Review Card•
Overall Experience
Friendly, caring experience, nothing is too much trouble. Beautiful surroundings and every need catered for. Lovely feel to this happy place.
Friendly, caring experience, nothing is too much trouble. Beautiful surroundings and every need catered for. Lovely feel to this happy place.
↩Reply from Diana Okeme, General Manager at Barchester Bere Grove
Thank you for your lovely review, Lindsey. The team loved hearing your kind words. It's a pleasure to have your loved one as part of our community.
Review from Elaine L (Daughter of Resident) published on 6 March 2024 Submitted via Postal Review Card•
Overall Experience
The home itself is lovely, extremely well-looked after and well-laid out with big windows looking out onto shrubs and trees. The staff are all very helpful, cheerful and above all supportive in their care for my father. They also make time to tell me everything that I needed to know e.g. he is...
The home itself is lovely, extremely well-looked after and well-laid out with big windows looking out onto shrubs and trees. The staff are all very helpful, cheerful and above all supportive in their care for my father. They also make time to tell me everything that I needed to know e.g. he is eating, sleeping, etc. The meals were all excellent, and I was made very welcome at whatever time I visited.
↩Reply from Diana Okeme, General Manager at Barchester Bere Grove
Thank you for your kind words. The team loved hearing your feedback. It's a pleasure to have your father as part of our community.
Review from C D (Daughter of Resident) published on 29 November 2023 Submitted via Postal Review Card•
Overall Experience
Bere Grove has made Mum feel extremely welcome since she moved in last month. Every member of staff is excellent. Nothing is too much trouble, and their warmth has made Mum feel valued and allowed me to relax about Mum's safety. Mum is thriving already after a long hospital stay due to excellent...
Bere Grove has made Mum feel extremely welcome since she moved in last month. Every member of staff is excellent. Nothing is too much trouble, and their warmth has made Mum feel valued and allowed me to relax about Mum's safety. Mum is thriving already after a long hospital stay due to excellent care and attention and bespoke food and drink to aid Mum's recovery and general health. Thank you, Bere Grove.
Review from N B (Granddaughter of Resident) published on 23 November 2023 Submitted via Website•
Overall Experience
My grandparents stay here and I have been to visit a couple of times and can see how amazing and caring the staff are. We came to visit for the Children In Need quiz and absolutely lovely, the staff were very kind and helpful, and we enjoyed a lovely evening!
My grandparents stay here and I have been to visit a couple of times and can see how amazing and caring the staff are. We came to visit for the Children In Need quiz and absolutely lovely, the staff were very kind and helpful, and we enjoyed a lovely evening!
Review from Luzia H (Respite Resident) published on 17 November 2023 Submitted via Website•
Overall Experience
After my hip replacement surgery, I needed a place where I could feel at home with the aftercare required.
After visiting a number of properties I had almost given up to find the special place.
After visiting a number of properties I had almost given up to find the special place.
One call to a friend, who had visited Bere Grove Care Home a few days earlier, was the answer to...
After my hip replacement surgery, I needed a place where I could feel at home with the aftercare required.
After visiting a number of properties I had almost given up to find the special place.
One call to a friend, who had visited Bere Grove Care Home a few days earlier, was the answer to prayers. I visited and met a member of staff who was amazing in sharing her experience when she had the same procedure, immediately I felt in good hands
Following a careful assessment of my condition in hospital by the assistant manager, I checked in, best thing I did.
Everyone was just so kind, helpful and caring, I can’t thank the management of Bere Grove and their amazing team enough.
After visiting a number of properties I had almost given up to find the special place.
One call to a friend, who had visited Bere Grove Care Home a few days earlier, was the answer to prayers. I visited and met a member of staff who was amazing in sharing her experience when she had the same procedure, immediately I felt in good hands
Following a careful assessment of my condition in hospital by the assistant manager, I checked in, best thing I did.
Everyone was just so kind, helpful and caring, I can’t thank the management of Bere Grove and their amazing team enough.
Warm regards and big thanks to the team at Bere Grove.
↩Reply from Alexandria Bowman, General Manager at Barchester Bere Grove
Thank you for your kind words, it was such a pleasure to support you. The whole team at Bere Grove wish you all the best.
Review from L S (Daughter of Resident) published on 26 October 2023 Submitted via Postal Review Card•
Overall Experience
We needed respite care for my father for two weeks at very short notice. All at Bere Grice were brilliant, from our initial contact to the excellent care given throughout his stay. The standard of his room was super, and the staff was very attentive whilst giving him his own space. The food was...
We needed respite care for my father for two weeks at very short notice. All at Bere Grice were brilliant, from our initial contact to the excellent care given throughout his stay. The standard of his room was super, and the staff was very attentive whilst giving him his own space. The food was outstanding, and I was able to have weekend meals with him. Nothing was too much trouble.
Highly recommended.
Review from H G (Daughter of Resident) published on 26 October 2023 Submitted via Postal Review Card•
Overall Experience
This is such a delightful care home. Being new, there are some events/rooms still being set up but I am amazed at how much in the way of activities that are already available for a small number of residents. The activities are varied and suit all tastes and my parents seem to be enjoying partaking...
This is such a delightful care home. Being new, there are some events/rooms still being set up but I am amazed at how much in the way of activities that are already available for a small number of residents. The activities are varied and suit all tastes and my parents seem to be enjoying partaking in most of them.
We enjoyed a lunch with the family in the private dining room and the whole experience was superb, like going out to a restaurant without having to travel anywhere! I am very happy my parents have chosen to live here.
Review from Mavis G (Resident / Service User) published on 26 October 2023 Submitted via Postal Review Card•
Overall Experience
I was given every help in moving in which made me feel very welcome. Once settled in, the carers are very thoughtful and nothing is too much trouble. The food is excellent, the chefs certainly know how to test your taste buds. There is always an activity to do in the afternoons, so there is always...
I was given every help in moving in which made me feel very welcome. Once settled in, the carers are very thoughtful and nothing is too much trouble. The food is excellent, the chefs certainly know how to test your taste buds. There is always an activity to do in the afternoons, so there is always something interesting to do.
So altogether, I am very happy.
Review from Chris K (Son-in-law of Resident) published on 17 October 2023 Submitted via Website•
Overall Experience
My father-in-law moved in at the start of October, and the improvement We have seen in him is beyond belief. The care he receives is second to none, we had a three course Sunday lunch with him and the food was very nice! Alot better than He was served in his previous care home. We are made to feel...
My father-in-law moved in at the start of October, and the improvement We have seen in him is beyond belief. The care he receives is second to none, we had a three course Sunday lunch with him and the food was very nice! Alot better than He was served in his previous care home. We are made to feel very welcome. They have a lovely cafe area where tea/coffee and cake are always available.
Dad has access to the lovely garden via his own room, where he can have a walk safely, and enjoy the peaceful sound of the birds chirping in a lovely country setting.
The staff are always keen to get him engaged in activities, but never forced to.
Dad has access to the lovely garden via his own room, where he can have a walk safely, and enjoy the peaceful sound of the birds chirping in a lovely country setting.
The staff are always keen to get him engaged in activities, but never forced to.
The staff have a true passion for caring, rather than it just being a job.
Value for money? compared to how he was in his previous care home, I would say it is worth it, seeing how happy he is now.
↩Reply from Alexandria Bowman, General Manager at Barchester Bere Grove
Thank you so much for your kind words, the team at Barchester Bere Grove love caring for your father in law, it is a pleasure to have him as part of our home.
Review from Juliet K (Daughter of Resident) published on 17 October 2023 Submitted via Website•
Overall Experience
We have seen a massive improvement in Dad's overall happiness and wellbeing since He moved to Bere Grove from a previous care home.
I cannot express how much of a relief it is for me to know that he is receiving the best care.
I cannot express how much of a relief it is for me to know that he is receiving the best care.
The staff always let hs know what is going on with Dad, and keep us up...
We have seen a massive improvement in Dad's overall happiness and wellbeing since He moved to Bere Grove from a previous care home.
I cannot express how much of a relief it is for me to know that he is receiving the best care.
I cannot express how much of a relief it is for me to know that he is receiving the best care.
The staff always let hs know what is going on with Dad, and keep us up to date with his activities, which is new for Us as His previous care home never bothered to let us know anything.
Oh my god, the food, the cakes, and the hospitality is amazing, and we are always made to feel welcome.
Dad`s room is very spacious and always clean, as is the rest of the home. He is able to walk around freely around the home, inside and out, which he was not allowed to do in his previous home.
I am a very happy person knowing my dad has the best care team to look after Him.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 February 2026Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (260) & Events (1)
News
- 29 Oct 2026
It's always a pleasure to welcome Daniel Brewerton to Bere Grove! Our residents loved singing along to their favourite songs whilst learning some fun facts about their favourite artists behind...
- 27 Oct 2026
Whilst the sun shone down, our residents enjoyed a lovely flower-arranging activity, creating beautiful floral pumpkins to brighten up their rooms, our café and communal areas. The afternoon was filled...
- 23 Oct 2026
Our talented Italian Head Chef, Nico, shared one of his favourite blueberry and chocolate muffin recipes with residents, giving everyone the chance to make a batch for themselves. It was...
Upcoming Events
- 10 Nov 2026Organiser: Barchester Bere Grove
Awards / Recognitions (45)
- 15 Oct 2026Recipient: Barchester Healthcare Ltd
- 31 Aug 2026Recipient: Barchester Bere Grove
- 03 Aug 2026Recipient: Barchester Bere Grove
Accreditations
There are no accreditations posted yet for Barchester Bere Grove.
Meet the Team (14)
Graham AllenJob Title General ManagerJoined 2025
My name is Graham Allen, and I have the pleasure of serving as the Senior General Manager here at Bere Grove Care Home.
I bring a wealth of...
My name is Graham Allen, and I have the pleasure of serving as the Senior General Manager here at Bere Grove Care Home.
I bring a wealth of experience in both commercial and operational aspects of healthcare facilities, gained across diverse settings in the UK and my native South Africa. Much of my career has focused on strong strategy and execution, particularly within the private healthcare sector, a space where Barchester is a recognised leader.
As a seasoned General Manager, my foremost passion lies in delivering exceptional, personalised care to our residents. I strive to ensure the highest standards of support from every member of the Bere Grove Care Home team, empowering residents to live fulfilling lives. Working alongside our residents, their loved ones, and our dedicated staff brings me immense satisfaction.
Our commitment to excellence is reflected in the consistently positive feedback we receive. Bere Grove fosters a truly positive environment, and we extend a warm welcome to anyone who wishes to visit us.
Pule PheleuJob Title Deputy ManagerJoined 2026
My name is Pule, and I have the privilege of being the Deputy Manager here at Bere Grove.
There’s nothing more rewarding than having a positive...
My name is Pule, and I have the privilege of being the Deputy Manager here at Bere Grove.
There’s nothing more rewarding than having a positive impact on someone’s life, and that is why I enjoy my role. One of the key duties as a Deputy Manager is to ensure my team delivers person-centred care, supporting our residents’ independence, as it can be challenging for someone to leave their home and come and live in a different place. I started working for Barchester when I was 19 years old, as a carer and then became a care practitioner in a nursing home before being promoted to Deputy Manager.
My family is of great value to me, and I would like the families of each of our residents to know I am caring for their loved ones in the same way I would hope my family would be cared for.
Vickie ColeJob Title AdministratorJoined 2024
Hi, my name is Vickie, and I am the Administrator at Bere Grove.
I feel very lucky to be part of such a wonderful home. I am really passionate about...
Hi, my name is Vickie, and I am the Administrator at Bere Grove.
I feel very lucky to be part of such a wonderful home. I am really passionate about supporting our residents and their loved ones, making sure everyone feels welcome, comfortable, and cared for. I hope that people see me as a friendly face and someone they can always turn to when they visit us.
What I love most about my role is building connections with residents, families, and our amazing team. Every day brings something new, and it’s such a privilege to share in the special moments and milestones of life here at Bere Grove.
I’m excited to continue growing with the home and look forward to welcoming many more residents into our community in the future.
Rachel HinettJob Title Home Services AdvisorJoined 2025
I'm Rachel, and I joined Bere Grove Care Home in August 2025 as the Home Services Advisor, bringing with me a strong background in admissions within...
I'm Rachel, and I joined Bere Grove Care Home in August 2025 as the Home Services Advisor, bringing with me a strong background in admissions within the independent education sector.
With a passion for delivering exceptional customer service and support, I'm dedicated to helping residents and their families feel welcome and confident in Bere Grove from the very first interaction. I take great care to ensure that we offer the very best care, activities and entertainment as well as beautiful rooms and suites, to ensure that life in our home truly feels like a home from home, whether you are here as a permanent resident or here for respite.
I pride myself on getting to know each of our residents and their families, and on making every new arrival feel right at home with a smooth and seamless transition into life at Bere Grove. Nothing to much trouble.
Nico DiodovichJob Title Head ChefJoined 2024
My name is Nico, and I joined Bere Grove Care Home in 2024 as Second Chef. Food and cooking have always been my passion, and I am dedicated to...
My name is Nico, and I joined Bere Grove Care Home in 2024 as Second Chef. Food and cooking have always been my passion, and I am dedicated to providing residents with delicious, healthy meals that they can enjoy every day.
Before joining Bere Grove, I owned and ran my own Italian restaurant was well known for its authentic Italian cuisine and warm hospitality. My experience in the restaurant industry taught me the importance of quality ingredients, great flavours and creating memorable dining experiences.
At Bere Grove, I focus on offering plenty of choice while ensuring meals are nutritious and tailored to individual preferences and dietary needs. I enjoy getting to know residents and learning about their favourite dishes.
Food is about much more than nutrition. It brings people together, sparks conversation and creates special moments. I want every meal to be something residents look forward to.
I am proud to be part of the Bere Grove team and to play a role in enhancing our residents' health, wellbeing and quality of life through great food.
Claire SturgessJob Title Activities LeadJoined 2025
Hello, I'm Clare. I joined the Bere Grove team in September 2025 as Activities Lead. I have over 10 years of experience in the care sector. I started...
Hello, I'm Clare. I joined the Bere Grove team in September 2025 as Activities Lead. I have over 10 years of experience in the care sector. I started my journey as a support worker and progressed to my current role. I am passionate about creating moments of joy and making residents smile, ensuring every day is engaging and meaningful.
My favourite activities at home include exercise sessions and organising special events. I like to bring energy and enthusiasm to everything I plan for the residents.
Ella CsehJob Title Head HousekeeperJoined 2023
Hello, I'm Ella. I am originally from Romania however have lived here in England with my two sons for nine years now.
As Head housekeeper, myself...
Hello, I'm Ella. I am originally from Romania however have lived here in England with my two sons for nine years now.
As Head housekeeper, myself and my team will be responsible for the cleanliness and presentation of this beautiful home. I will ensure that everyone who visits will have a memorable and welcoming experience.
Caron AgiusJob Title Community LeadJoined 2023
Hey, my name is Caron. I have spent the last eight years caring in the community and really enjoy giving back to our elderly. I am a Senior on the...
Hey, my name is Caron. I have spent the last eight years caring in the community and really enjoy giving back to our elderly. I am a Senior on the team which means I can support in all aspects of care including the safe delivery of medication. My motto is always to treat people as you want to be treated yourself. It really works. I have three children and currently two grandchildren, but you never know there may be more one day.
Jade ChandlerJob Title Senior Care AssistantJoined 2023
Hi, I am Jade. I am part of the senior care team. It has been amazing to be part of the opening of this home and to start welcoming our new...
Hi, I am Jade. I am part of the senior care team. It has been amazing to be part of the opening of this home and to start welcoming our new residents. I am looking forward to the home continuing to grow. I worked in the community for four years. My nature is that is want to help people and make a difference. In my spare time, I love time at home and a good documentary.
Paul BayleyJob Title Head of MaintenanceJoined 2025
Hello, my name is Paul and I am the Head of Maintenance at Bere Grove. I have worked in the care home/maintenance industry for a long time now and...
Hello, my name is Paul and I am the Head of Maintenance at Bere Grove. I have worked in the care home/maintenance industry for a long time now and thoroughly enjoy the ins and outs of keeping a beautiful home like this up and running. Supporting our residents to live in a safe and luxurious environment is top of my list. I feel very privileged to work with Barchester and my team here and look forward to many years at home.
Jackie LioneJob Title Admin AssistantJoined 2023
Hello, It's Jackie. My role here at Bere Grove is to be the first face that our visitors see when they enter the home. I will ensure they all receive...
Hello, It's Jackie. My role here at Bere Grove is to be the first face that our visitors see when they enter the home. I will ensure they all receive a warm welcome. I can't wait to immerse myself into my role and do everything I can to support everyone who visits or joins the Bere family as their forever home.
Sarah SerjentJob Title Care AssistantJoined 2023
Hi, I am Sarah. For the last 20 years, I worked as an administrator in the Motor trade. I started helping my elderly neighbour with shopping,...
Hi, I am Sarah. For the last 20 years, I worked as an administrator in the Motor trade. I started helping my elderly neighbour with shopping, gardening and delivering meals. I just loved how it made me feel and knew I wanted to pursue a career in care. I then went to care in the community until I joined the Bere Grove team. I enjoy every day, from listening to the stories, making people smile and becoming part of their family.
Becky HammertonJob Title Care AssistantJoined 2023
I have worked in care since I was 16. It is a role I really enjoy and love getting to know our residents as well as being an integral part of the team.
Hayley LuffJob Title HostessJoined 2023
Hello, my name is Hayley and I am the Hostess here at Bere Grove.
I love spending time with the residents and it makes me really smile to see lots of happy faces when the residents all have a cup or tea and a nice big slice of cake in their hand.
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