Signature at Highgate

My sister enjoyed the finest care during the final two and a half years of her life. The care home also 'hosted' a memorable wake for her after the funeral, including beautifully crafted finger food

I have been really happy living here. The staff are so kind and always available to help & assist. The food is mostly good & better than I expected. Medical care has been great. Housekeeping could be a bit better its little things like changing the glass for water or a towel that obviously need changing.

Excellent service provided by Karen and her dedicated team. Karen made my father's transfer to Signature at Highgate seamless in spite of some unusual challenges! My father is now living with his partner, Sylvia, at Highgate - the pair are very well cared for and love their new surroundings!

Kind, sympathetic, well-trained carers, relieved to have burden of care taken off my family. Delicious food, good to be able to invite family to join me for lunch. Good facilities, well presented. Nice to relax in attractive courtyard garden after lunch and have a snooze.

I would recommend Signature at Highgate to anyone.

Lovely welcome from reception, to care staff, restaurant personnel, nurses and admin. They make everyone feel at home and it has the feel of a 5-star hotel. Nothing is ever too much for anyone. Parking is a bonus. Building and gardens beautiful.

Couldn't fault it.

The care my mother is receiving at Signature Highgate is exceptional. A wide range of activities are taking place throughout the day and cater for a range of interests amongst residents. My mother loves all the music- singing and dancing. Everything is high quality with attention to detail. Staff are friendly and skilled in what they do.

I came to visit a friend on respite stay. From the I arrived I was made to feel welcome. The home is beautiful and the staff are incredibly friendly. I would thoroughly recommend Highgate to anyone looking for a caring, welcoming environment.

I moved my stepfather, who had advancing Parkinson's to Signature at Highgate and I'm very glad I did. As soon as I met the lead team I felt confident they would his care needs. When he moved in, the calm and peaceful the environment enabled him to relax in a way that had been entirely absent in his previous care home. Because of his needs, he had one on one care, Signature assessed whether the carers were meeting his needs, and guided and supported them in their roles. Staff assessed his health needs and engaged him in deciding how he wanted his care to progress. That sensitively undertaken work proved so insightful and beneficial, and allowed him to live as well as he could in his last days. My step father loved the Signature garden, a the physical exercise groups and the opera streaming. He also greatly appreciated being taken to Kenwood. More than that, he appreciated and benefited from the gentle care of the excellent staff.

I cannot praise the care given to my friend too highly, from the day he was welcomed here a year ago, to the day he passed away peacefully, feeling valued and cared for. It followed a very difficult experience at his previous care home, which had left him feeling tense and confused. At Signature, he was treated with dignity, respect and kindness, his needs were anticipated, and the staff went above and beyond to make him feel at home. He was encouraged and supported to take part in the many enrichment activities, including trips to venues and activities outside the home, which made life much more interesting. The communication and support that I received was also outstanding. The peaceful environment and respectful and caring attention my friend received, made a difficult time much easier, not only for him, but for all his friends and family.

I have been well taken care of here over a 12-day period. The staff are professional and caring in all the common areas. Individual care on room floors can be somewhat haphazard - a bit like the pen.

I can only say how much it has helped me to spend 3 weeks at Signature Highgate. The whole experience has been delightful although nervous and unable to walk when I arrived, I was soon put at ease by the wonderful staff, nurses and carers. Nothing was too much trouble and their care was fantastic. I was introduced to other residents, all of whom are happy and settled. I played bridge and watched a film in the lovely cinema! I will return to visit the friends I made!

My mother was at Signature for 4 weeks respite/rehabilitation and I felt very relieved & content to leave her in such beautiful surroundings with a team of very caring staff. The carers and nurses were always on hand to assist and spend time with both residents and their families alike. Residents are treated with dignity and the staff ensure they are kept active and engaged.

Bringing my husband here has given us all as a family peace of mind. We have seen a big change in his behaviour. He is happier and much more relaxed. His 'difficult' moments have been handled with care and professionalism, offering him dignity and enabling him to trust his carers.

I don't think care homes get better than this. There is seeming no limit to the level of love, care and attention to quality of life at Signature at Highgate. Arriving to the sound of my dads laughter was always a reminder that they are not putting on a show for the family - they are doing what they do because they care. If she we could afford to keep him here we absolutely would and it would be worth the money

The staff are all professional and polite, the apartments are spacious and comfortable and although I didn't participate in the activities they are numerous and varied. From the first visit to look round to the end of my 3 1/2 weeks stay, it has been a pleasure to be part of the signature experience and I would recommend it for whatever you and your relatives care needs may be.

I cannot imagine any care home providing a better service. Thank you very much to the staff for everything they did.

I came to Signature Care home on the 21st of April 2025, with the intention of a respite and post-operation care after surgery. However, the surgery which I came for at hospital had been postponed due to medical reasons, and for this reason I decided to return home after spending a lovely respite at Signature. The most significant quality of Signature I noticed is the friendly atmosphere and the high quality of their services. The management made you feel easy and being welcome as soon as you arrive.

I have now been here at Signature for almost a year and love it. The anxiety of living alone after my husband died has gone.