Signature at Highgate

I worked for the NHS for over 10 years in care while raising my children, which has enabled me to have a greater insight into my role as Client Liaison Manager. I am here to support residents and their loved ones in making their decision about their long-term care needs. The most rewarding parts of my job are showcasing our beautiful home and enabling potential residents and their loved ones to visualise how we can enrich their lives with everything we have to offer here at Signature. Read less

I am the General Manager for Signature at Highgate. My role is to ensure we honour and deliver our commitment in providing the highest quality of care in a luxury environment. I am responsible for overall service delivery to our customers and community, inspiring and leading the onsite team and ensuring high standards of governance and compliance are achieved.

Over the last 10 years, I have had the privilege of serving the healthcare sector through managing and leading frontline care services for our elderly population. I have met with many individuals who have willingly shared their life experiences and wisdom with me. This has reinforced my sense of duty and heightened my level of respect for our elders. During this time, I have been proud to lead and work alongside some amazing team members who have a genuine passion for care and a true desire to serve. I have learned a great deal from these colleagues along my career journey.

I am very much a people person, and I truly believe in the values of responsibility, integrity, kindness, compassion and doing what I can for others. The care sector has afforded me the opportunity to live these values in the workplace, for which I am truly grateful.

I was immediately drawn to Signature because of the culture and principles the organisation aspires to. I joined the Signature team in 2017, and I am now passionately working with the community and team here to take the home’s services forward. The team and I are fully committed to embedding the core principles of empathy, care, compassion and integrity into the Highgate community. Read less

I have worked in the care sector for over 20 years, with five of those years spent proudly within the market-leading Signature Family. I have held the positions of both Dementia Care Manager and Residential Care Manager, but Dementia Care is my passion, and it is such a rewarding and fulfilling role. As Dementia Care Manager at Signature at Highgate, it is my responsibility to ensure that our residents receive the highest standards of person-centred care and are supported to live fulfilling and happy lives while living with Dementia. I feel very blessed to be a part of a beautiful Signature home, and I am confident that we can make a meaningful difference during crucial moments in our residents’ journeys. I am honoured to be trusted with the care of your loved ones. Read less

With nearly 19 years’ experience in luxury hospitality, I moved into care because what began as volunteering grew into a deep, heartfelt calling – and today, I love every moment of my work here.

My career started in five-star hotels, where I led front?of?house operations and managed large, high-profile properties for over 15 years. I built expertise in flawless service, team leadership, attention to detail, and creating warm, memorable experiences for every guest. When I volunteered during the pandemic – supporting the NHS and local communities – I realised how much I wanted to bring that same dedication to people who deserve care that feels personal, dignified, and truly special.

I blend my hospitality background with a person-centred approach to care: I oversee all hospitality operations, lead and train the team, and ensure every detail – from meals and surroundings to activities and daily touches – supports our Members’ comfort, happiness, and wellbeing. I’m known for being hands-on, leading with kindness, and inspiring everyone around me to deliver refined, thoughtful care and service every day.

Outside work, I enjoy cooking, gardening, and staying involved in my local community – passions that all feed into how I help make our residence feel like home Read less

I have worked in the care sector for the past 10 years, building my experience across different roles. For the last three years, I have been proud to be part of the Signature Family, where I have continued to grow professionally while supporting teams to deliver outstanding care.

As Residential Care Manager at Signature at Highgate, my focus is to ensure our residents receive the highest standards of person-centred care in a safe, supportive and compassionate environment. I am passionate about empowering my team and recognising the important role they play in making a meaningful difference in the lives of those we care for every day.

Working in care is incredibly rewarding. I feel privileged to support residents and their families during important moments in their lives, ensuring each person is treated with dignity, kindness and respect. I strongly believe in the Signature values of compassion, integrity, accountability and positivity, and I strive to embed these principles in everything we do within our home.

I am proud to work alongside such a dedicated and caring team, and together we are committed to creating a warm and welcoming community where residents feel valued, supported and truly at home. Read less

As a Maintenance Manager, I bring over 7 years of experience in ensuring Signature at Highgate remains safe, well-maintained, and welcoming for everyone. My primary focus is creating a safe environment, with particular attention to fire safety, compliance, and the smooth day-to-day operation of the home. I take pride in maintaining high standards and responding quickly to any maintenance needs, helping to ensure the residents are comfortable, secure, and satisfied with the place they call home. Read less