Marsh Farm Manor Care Home

Coped Hall, Royal Wootton Bassett, Swindon SN4 8ER
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9.4 27 Reviews
  • Marsh Farm Manor Care Home, Swindon
Marsh Farm Manor care home is welcoming new residents for residential and residential dementia care. It is a state-of-the-art, purpose-built care home, for up to 66 older people in a supportive environment, finished to the highest standard and incorporating the latest supportive technology.

Marsh Farm Manor has achieved Veteran Friendly Framework (VFF) accreditation and is proud to be able to provide tailored care for veterans.

Marsh Farm Manor's impressive facilities include all bedrooms with en suite wet room facilities and fitted furniture. The home's facilities include a bar area, cinema room, tea room and garden room to support residents' interests. It is surrounded by private landscaped gardens with outdoor seating areas. The home benefits from a large, safe balcony on the first floor and it is located within a short distance of local amenities.

Marsh Farm Manor provides care which is personally tailored to meet the individual needs of residents and enhance their quality of life. The home works with its residents and their loved ones to create detailed care plans. This ensures each individual’s health and care needs are continually met. Marsh Farm Manor's food is cooked freshly on site by the catering team to meet each individual's tastes, preferences and nutritional requirements.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.
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Care Provided by Marsh Farm Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1459
  • Self-Funded Residential Dementia Care: from £1459
  • RESPITE Self-Funded Residential Care: from £1571
  • RESPITE Self-Funded Residential Dementia Care: from £1571

Fees can vary depending on care needs, location of room and other factors. Colleagues at Marsh Farm Manor will be happy to discuss our weekly fees with you and what our fees include.

The price(s) shown are provided by the care home. Contact Marsh Farm Manor Care Home for full pricing details and T&Cs.

Contact Marsh Farm Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Marsh Farm Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Marietta Cranfield (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • Visitors are welcome at Marsh Farm Manor.

Parking

  • Onsite parking is available, including disabled spaces.

Marsh Farm Manor Care Home Reviews (27)

9.4

Marsh Farm Manor Care Home has a Review Score of 9.4 (9.436) out of 10, based on 19 reviews in the last 2 years.
Over all time Marsh Farm Manor Care Home has 27 reviews.

Overall Experience
  • 20
  • 5
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Date Published
  • 27
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  • 10
  • 19
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Reviewer Connection to Marsh Farm Manor Care Home
  • 8
  • 7
  • 3
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Total of 27, showing 1-20
Review from S D (Son of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum and dad have been here for nearly 2 weeks and everything has been very good.The staff have been very friendly and professional.
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Review from A W (Daughter of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
Various issues with basic levels of care that have had to be addressed over and over, things change for a short while and then quickly revert back to poor levels of care. There are some good staff but sadly let down by inept staff. Have had raise several complaints on behalf of my relative, mostly
lip service shown and very little permanent change
Reply from Brenda Roach, District Manager at Marsh Farm Manor Care HomeThank you for taking the time to share your feedback. The wellbeing of our residents is always our priority. We have carefully looked into the concerns you raised about your mum's care during her time with us and have responded fully to you directly. If you would like to talk anything through or have further questions, please contact our Customer Relations team at customer.relations@anchor.org.uk or call 0800 731 2020.
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Review from L H (Resident) assisted by family/friend published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This home is light, bright and spotlessly clean. The room was comfortable with all the facilities needed for a happy stay. Activities are good, plenty to do if you want to get involved. The staff are lovely and helpful. Only small negative is that some laundry went for washing and never returned - perhaps
something to look at so other residents don't have the same experience. Overall, a lovely place I would recommend to others.
Reply from Ruth Bishop, Regional Support Manager at Marsh Farm Manor Care HomeThank you for taking the time to review Marsh Farm Manor and we are pleased that you rate our facilities as excellent. We appreciate your kind comments regarding our home and our team which will be passed on. We're pleased you would recommend Marsh Farm Manor. We're keen to discuss and resolve the issues highlighted regarding laundry so please could you contact us directly to arrange a mutually convenient time?
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Review from S B (Daughter-in-law of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found the home to be modern, bright, airy, warm welcome from the staff and helpful with any queries. The choice of food was excellent and the establishment was very clean throughout. A nice relaxed atmosphere and the relative was settled in well.
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Review from William F (Resident) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfactory
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Review from J S (Daughter of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are polite, friendly and helpful, always. Mum has dementia and is so happy here. We don't have to worry, especially when we live so far away.
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Review from Shirsten H (Daughter of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home. No complaints at all. I am only moving mum as I found some where cheaper.
Reply from Marietta Cranfield, Manager at Marsh Farm Manor Care HomeThank you for taking the time to review Marsh Farm Manor and we are pleased you rate our care/ support as excellent. It's good to know that you are happy with our care. We are sorry that Mum is moving and thank you for your time to discuss our cost of care.
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Review from Michael S (Son of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Not sure what the staff to patient ratio should be but at times it seems under staffed. The carers seem to spend most of the time dishing out food and drinks, less enforcement on carrying out care. More checks are needed to empty the catheter bag and systems in place to dispose of dirty and soiled laundry.
In general it feels more like a residential home than a care home.
Reply from Marietta Cranfield, Manager at Marsh Farm Manor Care HomeThank you for taking the time to review Marsh Farm Manor and we are pleased you rate our safety and security as excellent. Our residents' well-being is our priority, and we are committed to providing high quality care. We use a dependency tool to ensure that we have the required number of colleagues in our home to meet our resident's care needs at all times. I will discuss the issues raised with our team and I'm happy to discuss these matters further at a mutually convenient time.
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Review from Catherine H (Niece of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent team of people pleasant surroundings easy parking.
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Review from A R (Niece of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt came to Marsh Farm Manor for respite care and has been so happy she has decided to stay long term. All the team are so helpful and friendly and the facilities are great. She loves the decoration of her room and being able to see out into the garden. Im so pleased she is happy and safe in a really
happy and friendly environment.
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Review from M O (Respite Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My time at Marsh Farm Care Home has been on the whole excellent. The staff are marvellous. The food is great. Apart from a little weakness in the activities dept, I haven't felt too bored. Sadly though I still miss my home and it does hurt a lot. Because of this, I am making tentative arrangements to
go home and have care from a company of carers and friends. It may not work out but I will give it my best shot. I will miss you all very much, but at the same time, I feel excited about being home and would love you all to visit.
I thank you all for the love and care you have shown me during my time here.
Reply from Marie Cranfield, Home Manager at Marsh Farm Manor Care HomeThank you for taking the time to review Marsh Farm Manor and we are pleased that you rate our overall experience as excellent. We're pleased that you enjoyed your stay with us and we look forward to welcoming you back if you require support in the future. We're always happy for our residents and their loved ones to input into our daily, weekly and monthly activities so there is something everyone enjoys. We aim to provide the best care and support to everyone living at Marsh Farm Manor.
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Review from I O (Resident) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am enjoying my experince joining with other residents in activities. I am looking forward to the warmer weather and going out in the garden. I am very gratful for ht help the carers are giving me.
Reply from Marie Cranfield, Home Manager at Marsh Farm Manor Care HomeThank you for taking the time to leave a review. It's been wonderful to have you here with us and we are so pleased that you chose Marsh Farm Manor as your new home. We are thrilled that you rated our staff and care/support excellent. If you have any further feedback, please do let me know so we can ensure all aspects of day-to-day life are satisfactory. Thank you again!
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Review from Paul C (Son of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Most helpful, nothing too much trouble, bend over backwards to help. Spotless, modern very user-friendly. As a visitor, also, most helpful and friendly, nothing too much trouble, would recommend it to anyone. Thank you all for helping my mum get back on her feet so quickly.
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Review from K M (Friend of Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
The worst care home I have ever been in was like being in a prison. Unfriendly, unhelpful staff.
I would describe it as a cheap hotel with security guards.
Made to feel very unwelcome. Patients treated like children, unnecessary.
Reply from Marietta Cranfield, Manager at Marsh Farm Manor Care HomeThank you for taking the time to review Marsh Farm Manor and we are pleased you rate our cleanliness as excellent. Our team aim to provide dignity and friendly high quality care to each of our residents. The safety and well-being of our residents is always our priority, where colleagues support with access to ensure residents are not put at risk and we are aware of who is in our building for health and safety reasons. At busier times, it can take us a little longer to assist visitors. We welcome feedback to continuously improve care at Marsh Farm Manor.
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Review from Pina S (Daughter of Resident) published on 21 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Marsh Farm since June of this year. She has settled in well and the surroundings are always immaculate, clean, and tidy throughout, and no complaints from mum. All the staff are amazing going above and beyond to deal with any queries that I may have and I personally can't recommend this
care home enough. Excellent work to the manager and the team at Marsh Farm.
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Review from T B (Daughter of Resident) published on 10 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff in all areas of the home, from the manager to reception and all care staff. Can't do enough to make sure Mum is safe, well and happy.
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Review from M L (Wife of Resident) published on 26 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself and my husband were very happy with the recent stay at Marsh Farm Manor. He was looked after very well and I was able to relax knowing he was safe and well looked after by very helpful staff.
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Review from F S (Friend of Resident) published on 23 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent service. Beautiful set up for residents and visitors - very light, airy, warm, comfortable and relaxing. Staff very helpful. My friend is very happy at the home and speaks highly of all the carers.
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Review from P C (Son of Resident) published on 4 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't recommend this care home highly enough, the facility is modern, pristine and immediately kept. The quality of the facility is only outmatched by the staff, professional and genuinely caring, so very pleased to have chosen this care home for my mum.
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Review from Gladys C (Daughter of Resident) published on 15 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was 90 today and the staff were simply marvellous as usual.
They all made the day for us all as a family special.
Always on hand for taking family photos, nothing was too much trouble. Many thanks to all the staff.
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Current Review Score: 9.4 (9.436)

Overview of Review Score

The Review Score of 9.4 (9.436) out of 10 for Marsh Farm Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.511 for Marsh Farm Manor Care Home is calculated as follows: ( (152 Excellents x 5) + (46 Goods x 4) + (9 Satisfactorys x 3) + (5 Poors x 2) + (7 Very Poors x 1) ) ÷ 219 Ratings = 4.511
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Marsh Farm Manor Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jul 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 27 Apr 2026

We currently have three vacancies for care. Please contact Marsh Farm Manor for further details.

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Awards / Recognitions (11)

Meet the Team (2)

Marietta

Marietta Cranfield

Job Title: Home Manager Joined: 2023

I’m proud that Marsh Farm Manor has a real community feel where people enjoy having fun and interacting with other residents, families and friends. Our Therapy Dog in training, Alfie, is a regular visitor, and he is very popular with our residents and colleagues alike.


We strive to support all our residents to continue doing all the things they love and the tailored activities each day, which really make a big difference to day-to-day life. And my team are passionate about providing high-quality care.


Please call in and visit Marsh Farm Manor. My team and I look forward to meeting you and answering any questions you may have.

Gemma

Gemma Huby

Job Title: Administrator Joined: 2023

I love meeting new people and find helping them through the process of change really rewarding. I look forward to meeting you and showing you all our home has to offer.

Frequently Asked Questions about Marsh Farm Manor Care Home

What types of Care is Marsh Farm Manor Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Marsh Farm Manor Care Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Marsh Farm Manor Care Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Marsh Farm Manor Care Home to the centre of Swindon?

4.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Marsh Farm Manor Care Home to verify any information. View our terms and conditions. Marsh Farm Manor Care Home has an Enhanced Service - more info.