Rownhams Manor

Mum had resisted moving from her home to residential care but came to realise she needed the extra support. She couldn't have been happier with the experience. Rownhams Manor ensures that it couldn't feel more like a loving home. She was no longer lonely - she felt happy and safe. The whole family was encouraged and welcomed to achieve the feeling of a 'home from home'! The staff were so kind, patient and caring and made her smile to the end of her life.

And regular towels being provided in bedrooms which we asked for multiple times.

I visit my friend on regular, always without prior notice. I have found the greeting from staff always friendly and very helpful. I describe Rownhams Manor as 5 star in every way. Well done team.

Mum was 90 today and we had a small celebration for her at the home where we could decorate an area for her as a surprise and there was a small buffet and Birthday cake for her. Very memorable occasion for us all

I was really impressed with the overall effect of how you felt as soon as you entered the complex. It was bright and airy, spotlessly clean and well decorated. In addition, the staff were always smiling and very helpful and accommodating. This feeling of warmth and contentment remained with me as I entered the communal lounge and dining room. Finally, my best friend's room was really nice; in fact, it was far better than a lot of hotel rooms I have stayed in.

We spent 4 weeks at Rownhams having respite care. Staff were kind, caring and hardworking. The food was very good and our clients were well catered for. The rooms were kept clean by lovely friendly cleaners and our clothes were whisked away by the laundry staff only to reappear a couple of days later beautifully clean and ironed! Activities such as exercises, trips etc, were fun and we returned home with recharged batteries. Thank you for caring for us!

Like many, I was naturally anxious about my wife coming into a care home. The facilities here are 5 star and everything you would expect of a luxury home. What makes the building a home is the wonderful staff. They are really special from the bottom up. All, including the CEO are accessible. The food is delicious and well prepared and presented. Snacks and drinks are always available. Rooms are modern and clean and comfortable. There is plenty of activities and entertainment to keep residents busy all day if they choose. My wife has already been on trips out as well. The gardens are peaceful and planned with thought to nature and sensory planting. Everything you want in you own home is here. But more important to me is that my wife has only been here a short time but is happy and settled. If you are looking for a home for a loved one, this would be an excellent choice.

He loved the space and airiness of Rownhams Manor and the peace of its surroundings. He enjoyed interaction with the staff and he settled really quickly and he was very happy. Unfortunately a fall which snapped the head of his femur necessitated a length stay in hospital which added to his fear and confusion and brought out his negative behaviours which RM could not cater for.

The staff are friendly and helpful. They treat my mother with respect. They do their best to cater for individual needs and preferences. They make time to get to know visitors too. They help foster friendships between the residents. They encourage social activities. We took advantage of part deferred payment while a house was being sold which was very useful.

Totally happy with the care that my mother is getting.Staff are all very kind and helpful. It was a very difficult decision for us to put her into a home but since her dementia got worse we were unable to keep her at home. The care home had only 7 residents when she moved in and she settled in straight away.

When my sister was suddenly in need of care we visited many care homes and Rownhams Manor stood out and was exactly care she needed. They are very friendly and are able to cater for all her needs. She has her own ensuite and the bedroom is large enough so she can use her walking stick with out clashing with the furniture. She likes the small dining rooms to eat in and the communal areas have plenty of chairs to sit in, they also have small rooms to talk to your family in. All in all, a lovely environment.

The staff and facilities are excellent, and Rownhams Manor is sociable and inviting. All residents seem to be very content.

Staff put on a lovely high tea for my mum (a resident) and my wife. The team were all very welcoming and set things up in a separate room from other residents so that we could talk privately with Mum as she is hard of hearing. Complements to the chef who prepared a tasty spread.

We had a delicious afternoon tea with my mother-in-law. It was thoughtfully served in the Garden Room so we could chat as a family group. The cake stand was beautifully presented and the cakes and scones were very tasty! Thank you to the chef and staff.

All in all, Rownhams Manor is the best care home I've seen in the area, and it is a relief to know he's in a home where he's happy and well cared for.

I've found my experience welcoming and relaxed and the staff are very helpful and caring with my Father. Good to have quality time with my Father and have a meal. 10/10.

I find Rownhams Manor wonderful. From day one I couldn't ask for any more than the staff are already providing for my parents. The facilities are more than a five-star hotel. Food is exceptional as I have personally had some meals at the Care Home myself. We are always welcomed at front door from the staff. We are well informed on my parents' health and well-being. All the residents are also just as nice and I cannot fault the home.

Most important of all, it's the fantastic staff that make Rownhams Manor such a great place, everyone is so kind, helpful and caring. Highly recommended.

I visit a friend quite often and I find the service excellent and very good. Everybody who works there, is very helpful.

I cannot praise and thank ALL the staff at Rownhams Manor enough. Their care, friendliness, compassion, understanding and professionalism are outstanding. They treat both residents and their families with respect and are always available to chat through any situation. The property is beautiful and more like a hotel than a care home. 5 stars from us.