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Shenstone Court Care Home

1 Somers Road, Halesowen, West Midlands B62 8EN
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Shenstone Court Care Home, Halesowen
Shenstone Court Care Home, Halesowen
Shenstone Court Care Home, Halesowen

Shenstone Court Care Home is a brand-new sanctuary nestled in the heart of Halesowen, a bustling town within the picturesque West Midlands. Designed with comfort and well-being in mind, the purpose-built care home promises a lifestyle of luxury intertwined with tailored care.

Shenstone Court is home to up to sixty-three residents, ensuring a cosy yet luxurious ambience where everyone will feel right at home. Spanning three floors, the care home offers...  

Care Provided by Shenstone Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,400
Residential Dementia CareFrom £1,400From £1,400

All fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

Contact Shenstone Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Margaret Richards (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Visiting

  • Visitors are welcome at any time.

Parking

  • Car parking available on site.

Shenstone Court Care Home Reviews (21)

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9.9

Shenstone Court Care Home has a Review Score of 9.9 (9.935) out of 10, based on 21 reviews in the last 2 years. Over all time Shenstone Court Care Home has 21 reviews.

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Showing 21 reviews matching selected criteria
Review from C W (Daughter of Resident) published on 29 July 2026 Submitted via Postal Card
Overall Experience
Just wow! Mum has resided now here for nearly a month and as a family we are extremly happy that mum has settled so so well in such a short period of time.

Every single member of staff are nothing short of amazing and the care and facilities are second to non. Thank you from the bottom of our hearts.

Reply from Ellen McCoy, Customer Relations Manager at Shenstone Court Care Home

Thank you so much for your lovely review. It means the world to us to hear that your mum has settled so well in such a short space of time. We understand what a big step moving into a care home can be, both for our residents and their families, so knowing that you all feel happy and reassured truly...  

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Review from A B (Daughter of Resident) published on 3 July 2026 Submitted via Postal Card
Overall Experience

Food good, activities great very stimulating. Very clean. Care very good.

Reply from Ellen McCoy, Customer Relations Manager at Shenstone Court Care Home

Thank you so much for taking the time to leave us such a wonderful review. We truly appreciate your kind words and are delighted to hear about your positive experience at Shenstone Court. Your feedback means so much to our team, who work hard to provide the highest standard of care and support every day. Thank you again.

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Review from Elizabeth S (Daughter of Resident) published on 15 June 2026 Submitted via Postal Card
Overall Experience

Mam, has been in Shenstone Court Care Home for 3 weeks and has settled in lovely. She has eaten well, joined in with activities and well looked after. As a family we are very pleased and has took so much stress away from us all.

Reply from Ellen McCoy, Customer Relations Manager at Shenstone Court Care Home

Thank you for your lovely review. We are delighted to hear that you are happy with the care and attention you receive at Shenstone Court. It is wonderful to know that you enjoy our surroundings and that our team is meeting your expectations, including ensuring medication is administered promptly...  

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Review from Brenda W (Partner of Resident) published on 15 June 2026 Submitted via Postal Card
Overall Experience

I have found the attention excellent, surroundings lovely and medication always given on time.

Reply from Ellen McCoy, Customer Relations Manager at Shenstone Court Care Home

Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you have found the care and attention from our team to be excellent and that you enjoy our beautiful surroundings. It is also reassuring to know that you are happy with the support provided, including the...  

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Review from Janet S (Resident / Service User) published on 11 June 2026 Submitted via Postal Card
Overall Experience

I was greeted by an experienced, knowledgeable lady who showed me round with all the necessary information. When I arrived here, I have found everyone has been kind, friendly, and very efficient. The rooms are comfortable and well appointed. The food is excellent, and general help that I need is extremely satisfactory. I find the manager and senior staff very efficient, hard working and dedicated - my whole experience so far has been brilliant.

Reply from Ellen McCoy, Customer Relations Manager at Shenstone Court Care Home

Thank you for your lovely review. We are delighted to hear that you have had such a positive experience at Shenstone Court. Your kind words about our staff, management team, accommodation, and food mean a great deal to us. We are committed to providing the highest standard of care and support, and...  

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Review from A B (Daughter of Resident) published on 22 May 2026 Submitted via Postal Card
Overall Experience
Ellen has been very professional, helpful, nothing is too much trouble. Margaret, the manager, has helped me.

The home is beautiful and clean, the staff are friendly, made my dad settle in, he feels at home, the food is lovely, Ellen has made all this possible.

Reply from Ellen McCoy, Customer Relations Manager at Shenstone Court Care Home

Thank you so much for your lovely review. We are so pleased to hear that your dad has settled in well with us. Myself, Margaret, and the whole team truly appreciate your kind words. Supporting our residents and their families through this transition is so important to us, and we are delighted that you have had such a positive experience with our staff. Thank you again for your support.

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Review from Kate T (Daughter-in-law of Resident) published on 23 December 2025 Submitted via Website
Overall Experience

My mother-in-law came for respite following a fall at home. The staff were absolutely wonderful with her, very kind and caring, and concerned about her health in general. Her room was lovely, she loved it.

Reply from Ellen McCoy, Customer Relations Manager at Shenstone Court Care Home

Thank you for your lovely words! We are glad your mother in law loved her stay at Shenstone. Our team work extremely hard to make sure our residents have the best experience!

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Review from Angela P (Daughter of Resident) published on 8 October 2025 Submitted via Website
Overall Experience

My Dad was at Shenstone Court initially for respite care. He has since decided he wishes to be a permanent resident. The care provided by the whole team has been outstanding. The staff have taken time to get to know Dad and made him feel comfortable from the start. They have also advised us as a family regarding his health and acted appropriately informing us of any concerns/actions for which we are grateful. His room is beautifully decorated and welcoming which has made him feel very comfortable. He enjoys the daily activities interacting with the other residents, and is full of praise of all the meals provided. He equally enjoys time in the evening is his room to watch films on tv and listen to the radio and read his newspaper. As a family we are extremely grateful that the staff have made Dad feel so welcome and taken the time to get to know him and engage him into the community at Shenstone Court.

Reply from Laura Mills, Senior Customer Relations Manager at Shenstone Court Care Home

We are so glad things have worked well for you all and you can return to being a family and not carers. That's now our job and we are thrilled to have you all with us as our family.

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Review from Susan F (Sister of Resident) published on 1 October 2025 Submitted via Website
Overall Experience
When visiting Shenstone Court we are usually greeted warmly by your friendly, efficient receptionist who seems to know and genuinely care for all the residents and their visitors. The care staff are always attentive, kind, and patient, and nothing is ever too much trouble. They take the time to get to know the residents, ensuring everyone feels valued, comfortable, and well looked after at all times. Importantly, they are always approachable and open to any questions or concerns.
The home itself has a very relaxed, welcoming atmosphere and is always spotless, tidy, and well-maintained.
The meals provided are well-prepared and well presented. It's good to see residents enjoying their food, with menus that cater to different tastes.
The home ensures that the residents are stimulated and encourage them to join in with the activities provided, including trips.

I would recommend Shenstone Court to anyone looking for a safe and supportive environment for their loved one.

Reply from Laura Mills, Customer Relations Manager at Shenstone Court Care Home

Thank you so much for your lovely review. This will mean an immense amount to our incredible team.

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Review from R C (Daughter of Resident) published on 19 September 2025 Submitted via Website
Overall Experience

My Dad became a resident at Shenstone Court initially for a respite period. He has vascular dementia. I am extremely happy with the excellent care that Dad receives here. All of the staff have taken time to get to know my Dad and his interests. His room is spotless, he is always clean, shaven and wearing clean clothes. From the moment he arrived the team took time to know exactly what his care needs were understanding the importance of routine for someone with Dad's diagnosis. All the staff are kind, friendly and approachable. Dad's friends have been made to feel very welcome when they have visited. The residents have the opportunity to take part in lots of activities. I feel that Dad is well stimulated and most importantly he is happy. We have decided that the level of care he receives here is so good that Dad is happy to make Shenstone Court his new permanent home.

Reply from Laura Mills, Customer Relations Manager at Shenstone Court Care Home

Thank you so much for your incredibly kind words. Your review will be shared with our team who are at the heart of everything. We're all extremely glad things are going well and your lovely dad is happy to stay. We are now, family.

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Review from Michael J (Son of Resident) published on 20 August 2025 Submitted via Postal Card
Overall Experience

Excellent staff throughout the home. Very welcoming and supportive and caring. Room and facilities are new and 5 star quality.

Reply from Margaret Richards, Home Manager at Shenstone Court Care Home

Thank you for taking the time to write a review for Shenstone Court Care Home. We are delighted to hear that you are happy with our staff team, and thank you for your recommendation.

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Review from K H (Daughter of Resident) published on 3 March 2025 Submitted via Postal Card
Overall Experience

This has been our first experience of using a care home and my goodness we have been so very impressed. All the staff from the cheerful housekeepers all the way through to the professional yet approachable managers, have made everyday a pleasurable and happy experience. The staff's attentiveness is admirable. The surroundings are beautiful and my father's room suits his every need and the meals are delicious and beautifully served.

Reply from Chris Ashford, Customer Relations Manager at Shenstone Court Care Home

Thank you for your kind comments. It's a pleasure to welcome you to Shenstone Court. We are so happy to be able to offer your father the support he deserves. We look forward to continuing to work with you in the future.

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Review from Deb T (Daughter of Resident) published on 4 February 2025 Submitted via Postal Card
Overall Experience

This is my Dad's second visit to Shenstone Court Care Home. It's a lovely home, modern, clean and the staff are approachable, friendly, attentive and very caring. The food is varied and excellent. Visitors are treated great and can visit anytime all week. We have enjoyed some meals with Dad which makes for a great visit. Other clients are friendly and love it when we take the great grandchildren and our dog to visit. I recommend having a look and considering Shenstone home. My dad is looked after, happy and safe. The family are very happy to have found such a great place.

Reply from Jo Cox, Home Manager at Shenstone Court Care Home

Thank you for taking the time to leave a review for Shenstone Court. It is our pleasure to care for your Dad and it is wonderful to read your kind words. I will pass on your comments to the staff team.

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Review from B H (Sister-in-law of Resident) published on 15 January 2025 Submitted via Postal Card
Overall Experience

My brother-in-law has recently taken a room at Shenstone Court and seems to be happy there which is a great comfort to us.

Reply from Jo Cox, Home Manager at Shenstone Court Care Home

Thank you for taking the time to leave a review for Shenstone Court Care Home. It is our pleasure to care for your loved one and thank you for your recommendation.

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Review from K N (Daughter of Resident) published on 5 December 2024 Submitted via Website
Overall Experience
Again, this care home has shown such dedication and support not just to its residents, but to the relatives too.
Communication is key at Shenstone Court, keeping relatives informed of any issues that may have occurred so that relatives still feel involved in the care and decision-making of their loved ones.
Residents are taken on visits by minibus weekly; even if only one or two residents are going. I'm sure it can be soul-destroying for staff when they have tried so hard to encourage and get residents ready, only for the resident to change their minds but they do it with a smile.

Throughout the year, the home has decorated the reception area for Halloween, and Alzheimer's Day. Even decorated my mom's zimmer frame with a purple ribbon which was just so lovely and inclusive. I could write something every month, to be honest about this amazing care home. If you're looking for a special home to look after your relative, I would totally recommend Shenstone Care Home. Well done everybody!

Reply from Chris Ashford, Customer Relations Manager at Shenstone Court Care Home

Thank you for taking the time to share your thoughts on the services we offer here at Shenstone Court. We aim to provide a positive experience for everyone, and enjoy celebrating events - we now have the Christmas decorations too! I will share your comments with the rest of the team.

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Review from J B (Daughter of Resident) published on 2 December 2024 Submitted via Postal Card
Overall Experience
Mum was safely cared for which enabled me to enjoy my holiday without worry for her wellbeing. She was treated with respect and humour and always seen as an individual with her own interests, likes and dislikes.

Oh, yes and they made a great cup of tea!

Reply from Jo Cox, Home Manager at Shenstone Court Care Home

Thank you for your lovely review. We truly appreciate you taking the time to write your comments, your feedback will be shared with the staff team. It was our pleasure to care for your mum and knowing that you had a worry-free holiday is heartwarming.

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Review from E M (Daughter of Resident) published on 5 November 2024 Submitted via Postal Card
Overall Experience

As soon as I walked through the door, I knew this was the place for my Mum. The staff are friendly as if I have known them for years. I was kept informed all the way to when my Mum moved in. It's made easy for me. Definitely will recommend it.

Reply from Jo Cox, Home Manager at Shenstone Court Care Home

Thank you for leaving a review for Shenstone Court Care Home. Your comments and feedback are truly appreciated by all the staff team. Warm regards.

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Review from J W (Daughter of Resident) published on 11 October 2024 Submitted via Website
Overall Experience

My mum came to Shenstone Court in August after a stay in hospital. Mum has Pulmonary Fibrosis so she is on permanent oxygen. The stay was an initial 2-week respite stay but Mum very quickly felt at home and realised the level of care she now requires. We cannot praise the care highly enough- truly superb. The carers have all made such huge efforts to welcome Mum, care for her needs both emotionally and physically, and get to know her on a personal level. This is so important to Mum. They chat with her and share their own lives and experiences and Mum loves this. She has got to know them all and adores every single one. Her bedroom is so well equipped and beautifully furnished. They care and attend to everything. Food is amazing- Mum had lost her appetite due to her illness and the breadth and variety of options have reignited her enjoyment in eating. The carers eat alongside their residents, encouraging them to eat in the dining room whenever they can. Excellent in every way.

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Review from Christine R (Sister of Resident) published on 17 September 2024 Submitted via Postal Card
Overall Experience

Very friendly staff, good food. Excellent care is provided to all residents. Encourage residents to join in activities to help them just to being in care.

Reply from Jo Cox, Home Manager at Shenstone Court Care Home

Thank you for leaving your review for Shenstone Court Care Home. Your kind words and positive feedback will be shared with the staff team. It's our pleasure to have your sister as part of the Shenstone Court family.

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Review from Adam B (Son of Resident) published on 26 August 2024 Submitted via Postal Card
Overall Experience

Beautiful surroundings, like being on an expensive cruise. Excellent food, staff are very helpful and very friendly. A real home from home. Highly recommended. If you're looking for luxury you won't be disappointed.

Reply from Jo Cox, Home Manager at Shenstone Court Care Home

Thank you for taking the time to write a review for Shenstone Court Care Home. Your kind words and feedback is appreciated and will be shared with the staff team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 12 Sep 2025

    Fenchurch House Care Home, part of Country Court, welcomed residents and colleagues to celebrate the Country Court in Bloom 2025 Awards, the group’s annual gardening celebration. This year’s theme, “Your...

  • 27 May 2025

    Shenstone Court Care Home recently made a dream come true for football fan Gary as part of the home’s Make a Wish initiative. Gary Foster has been a lifelong fan...

  • 05 Feb 2025

    Shenstone Court Care Home in Halesowen, West Midlands, was delighted to welcome Councillor Karen Bills, the Mayor of Dudley, to their Winter Warmer Coffee Afternoon this January. It was the...

Upcoming Events

There are no upcoming events for Shenstone Court Care Home.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Country Court
  • 31 Jan 2025Recipient: Country Court
  • 31 Jan 2024Recipient: Country Court

Accreditations

There are no accreditations posted yet for Shenstone Court Care Home.

Meet the Team (5)

Margaret Richards
Margaret RichardsJob Title:Home ManagerJoined: 2022

Margaret is committed and passionate about getting to know each resident and their family individually in order to deliver the highest standards of individualised care. She is passionate about promoting individual choice for residents, allowing them to feel empowered. Margaret operates an open-door policy and welcomes families and residents to pop in any time for a chat over a cup of tea.

Ellen McCoy
Ellen McCoyJob Title:Customer Relations ManagerJoined: 2025

Ellen is the Customer Relations Manager at Shenstone Care Home. As the first point of contact for enquiries, she takes pride in offering support and guidance to those embarking on a new chapter in their lives. Ellen’s passion for meeting new people and her commitment to creating a warm and welcoming atmosphere are at the heart of her work.

Erin Ormsby
Erin OrmsbyJob Title:Deputy ManagerJoined: 2024

Erin is our Deputy Manager at Shenstone Court. Erin brings a wealth of knowledge in building meaningful relationships and brings a compassionate and thoughtful approach to her role.

Leanne Grinham
Leanne GrinhamJob Title:Client Services ManagerJoined: 2025

Leanne is our Client Services Manager and is committed to ensuring that our residents receive an excellent dining experience from our Front of House staff, during their stay with us. Leanne is also responsible for our Housekeeping and Laundry team, and enjoys welcoming new residents and making sure that they have a comfortable and clean room to settle into.

Julie and Keisha
Julie and Keisha Job Title:Wellbeing TeamJoined: 2025

Julie and Keisha are our Wellbeing Team and spend there time organising activities that keep residents active and connected. They enjoy getting to know what our residents enjoy and making sure there’s always something meaningful for them to take part in. They work together to ensure that there are activities planned and events that the residents are going to enjoy.

Frequently Asked Questions about Shenstone Court Care Home

What types of Care is Shenstone Court Care Home registered for?

Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Shenstone Court Care Home have?

There are 64 Single Rooms.

What are the Facilities & Services at Shenstone Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Shenstone Court Care Home to the centre of Halesowen?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Shenstone Court Care Home to verify any information. View our terms and conditions. Shenstone Court Care Home has an Enhanced Service -more info.