The Wickets

My Father has been with the Wickets just over 2 weeks now and already we all feel like part of the family. Dad has settled and is loving his new home, he looks forward to the plentiful activities. The care manager is lovelly and the team that support her are all wonderful, the maintenance man even sits down to do jigsaws and support the residents. I honestly have not found a single fault to date. The team totally understand dementia and how it can present. Dad has improved immensely since leaving hospital and is a different person. Food is of a high quality and served hot and fresh. There is a lovely coffee shop, cinema, plenty of social rooms and a beautiful and well tended garden. We visited too many care homes looking for the perfect setting for Dad, only The Wickets stood out from the crowd. We are very pleased with our decision.

What a find! A newly built care home on the old cricket grounds which provides a supportive and caring environment for my mother. There's always a buzz about the place when I visit and staff couldn't be more friendly and helpful. Mum has settled in nicely and we no longer worry so much about her.

My mother moved into The Wickets just over a week ago after a long spell in hospital. She has settled remarkably fast with the help she has recieved from the excellent staff. Its nice to see a smile on her face again, and good to see her making new friends and enjoying the activietes on hand. 100% would recommend The Wickets as a outstanding new care home.

Very polite and eager to assist you. Left you wanting for nothing. An excellent team spirit is evident throughout the stay.

After viewing seven care homes while searching for the right place for my mother, who has Alzheimer's disease and is physically frail, The Wickets stood out above all the others. I was looking for excellent care, a safe environment and somewhere that felt warm, uplifting and full of life. The Wickets exceeded every expectation. My first conversation with Nikki immediately put me at ease with her friendly, caring manner. On visiting, I was struck by the light, airy surroundings, beautiful lounges reminiscent of a boutique hotel, the charming hair salon and cinema. Most importantly, the care is exceptional. My mother is never left isolated; staff gently encourage residents to join optional activities and are always on hand with kindness and patience. The safety measures also provide great reassurance. Choosing a care home is never easy, but I feel enormous peace of mind knowing my mother is living in such a caring, dignified and happy environment.

Following hospital, my elderly brother spent two weeks at The Wickets prior to returning home. Our visiting experience was exceptional, as was the care and attention he received. Our overall impression was of high standards being met - in the quality of staff, accommodation, environment and atmosphere. We were warmly welcomed, offered refreshment and homemade delicacies, then guided to my brother's room (his name on the door) and addressed by first name. The ensuite ground-floor room was spacious, well-appointed, sunny and allowed for some personal items. The bed, by the large window, overlooked garden and patio, giving considerable outside interest. Our feeling was of being in a safe and comfortable community. We noticed residents animatedly enjoying each-others company, happy using available facilities like the cafe, and table settings were nicely laid ready for the next meal. Notices displayed a range of activities being offered daily, encouraging interaction and exercise for those able. Staff sounded happy in their work and everything appeared organized and sparkling clean. Throughout, my brother was treated with respect, a number of health related and eating issues were successfully resolved by the experience staff, and in all, his stay seemed to us to have provided a much needed mental 'pick me up'.

I recently visited my brother in law at The Wickets and was exceedingly impressed by all that I encountered. With being fairly new, the care home is not only modern, but also equipped with all those things that aid quality of life for each resident regardless of their condition, and they are first class. It was a pleasure to speak with some of the staff, who I concluded, had been chosen for their experience, reliability and attention to the individual needs of residents. Overall, a high-quality establishment with a community atmosphere and very caring employees.

When needing extra care for my elderly brother are settled for The Wickets Care Home. My brother has been at the home some while now and is very happy. Rooms are light, bright and spacious. Plenty of activities to occupy a person. We find the staff caring, encouraging and help. The staff check my brother every half an hour and everything. The staff check my brother every half an hour and everything consumed is monitored. Those in charge have regular meetings and chats with family making sure everyone is happy.

My stepfather, S, has recently spent 2 weeks respite at The Wickets. My husband and I really enjoyed our holiday feeling confident through pre-meetings and visits to The Wickets that S would be comfortable and well looked after. Previous respite stays at another well regarded care home had not worked well; he referred to his stay as being 'put in a prison'. He described his experience this time as 'enjoying time at a guest house'. He looks forward to returning later in the year...such a relief for us.

The Wickets is how care should be carried out, the personal and attentive care is second to none. All the staff were 'extra mile' people, and took time to make sure my farther in law was not only take care off, but was treated with respect. I was blown away by the standard to which The Wickets hold themselves to. It would be hard to critisize anything about them in my opinion. Great job to all staff, from cleaners to chef and the lovely care gives 5*

Amazing staff super helpful/understanding care home itself is apsolutely spotless and always has such a good positive atmosphere.

My dad required emergency restbite care from a failed discharge from hospital The Wickets team (Nikki, Sarah and Pooja) went over and above to facilitate my dads move to the most amazing care home. Its like walking into a 5* hotel with 5* staff and care. My dad wont want to come home.

The staff catered for all my dads needs from entertainment, medical and dietry also wether he wanted to join in or just left to seat quietly by himself with staff on standby if he was in need of anything. So I was happy to know he was in safe hands 24 hours a day.

The home manager and customer relations manager were very helping in driving to visit my sister who lives near Heathrow in order to tell her about The Wickets and assess if it was suitable for her and that she was suitable for it. They have been very friendly in helping her settle in and in dealing with myself as her only living relative. The carers have all been helpful and tolerant. The food has been excellent!

My father agreed to trial a stay at The Wickets after many years living abroad and several years of declining health. He received a warm welcome from everyone and within 24 hours commented: 'You never told me it was so nice!. Within 2 weeks he had decided to stay and had started to join in activities with other residents. His nutrition and hydration, (which have caused me sleepless nights) have vastly improved with equally improved cognition, mood and social interaction. I've got my dad back, no matter what challenges and changes the future brings.

Pooja, Nikki and the rest of the team are fantastic. They take the time to listen to my concerns regarding my mothers health and then endever to put in place systems to make her as comfortable as possible. The activities are varied and plenty. The food is delicious and a good choice each day. The team keep in regular contact regarding mums care plan with me. Any changes are discussed first. The Wickets is spotlessly clean at all times. So pleased my mum is living here.

Although I only visited The Wickets once, I was most impressed with it. The staff were very welcoming with coffee and cake, the environment was lovely; spacious, well appointed rooms but more importantly, the care given to my friend was excellent. I would recommend The Wickets to anyone needing a care home.

Thank you .

My husband stayed at the Wickets for three weeks' respite, whilst I attended family events abroad. Everything about the stay was top notch. The facility, brand new, is beautiful and well-appointed. He said "it's like a luxury hotel with nice people there to help out and keep me safe!" The meals were delicious and attractively served; cakes and hot drinks were available at all times. My husband enjoyed the activities, the opportunity to chat with staff and other residents and sitting out in the gardens. All questions were answered promptly and fully by staff and management, who were kind, caring, and friendly. Both my husband and I would be very happy to use The Wickets again for future care needs, temporary or longer term.

It has been so reassuring to see how well my mum has settled into the wickets in such a short space of time. From my perspective, it has been wonderful to see how well she has settled in and making friends from day one. This helps makes it easier for me to leave her as she seems so comfortable and at ease in their new surroundings. The staff have been incredibly welcoming, friendly, and attentive whenever I visit, always taking the time to offer support and show genuine care. Their kindness and warm approach have clearly helped make the transition much easier and created an environment that feels safe and homely.