Opening its doors in November 2024, Carrstone House Care Home will offer expert residential, respite and memory care within a warm and homely environment.
Residents' well-being will be top priority and the team will follow an holistic approach to care and activities.
The price(s) shown are provided by the care home. Contact Carrstone House Care Home for full pricing details and T&Cs.
Contact Carrstone House Care Home to confirm what's included and get a personalised quote:
Carrstone House Care Home has a Review Score of 9.3 (9.295) out of 10, based on 11 reviews in the last 2 years.
Over all time Carrstone House Care Home has 11 reviews.
The staff are caring, friendly and the atmosphere is calm, peaceful and as a family it has put our minds at...
The staff are caring, friendly and the atmosphere is calm, peaceful and as a family it has put our minds at rest that Mum is being so well looked after. That means so much to us. Thank you.
Your kind words about our caring and friendly staff mean a great deal to us. I will...
Thank you so much for taking the time to share your feedback.Thank you again for your lovely comments and for placing your trust in us to care for your mother.
All the staff have been wonderful from day one of my mothers arrival, room always neat & tidy, very happy with everything.
All the staff have been wonderful from day one of my mothers arrival, room always neat & tidy, very happy with everything.
Thank you so much for your kind words. We are delighted to hear that your mother's experience has been such a positive one. Our team works hard to provide a welcoming, caring, and comfortable environment, so it is wonderful to know this is reflected in the care and support she receives. We truly appreciate your feedback and will share your comments with the team.
Very attentive staff, friendly, go out of their way to make a safe environment for my husband - food is wonderful - nutritionally - clean room and towels - they continually do upgrades to ensure updated equipment is used. My husband doesn't really care to participate in activities - but to see...
Very attentive staff, friendly, go out of their way to make a safe environment for my husband - food is wonderful - nutritionally - clean room and towels - they continually do upgrades to ensure updated equipment is used. My husband doesn't really care to participate in activities - but to see other residents enjoying them - ice cream served during the really hot period - family atmosphere with staff, residents and their families - my husband is well looked after
Thank you for your wonderful feedback. We are delighted to hear how happy you are with the care and support your husband receives. It is especially pleasing to know that our team are attentive, friendly, and go above and beyond to create a safe and welcoming environment for him. Thank you for your support
My family's experience of Carrstone has been entirely positive, we are always welcomed warmly when we visit and the care and professionalism of the...
My family's experience of Carrstone has been entirely positive, we are always welcomed warmly when we visit and the care and professionalism of the staff are evident everywhere
Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that your mum is extremely happy at Carrstone House. It means a great deal to our team to know their efforts are making a real difference. We're also pleased that you always feel warmly welcomed - that's very important to us. Thank you for your support!
Since mum has moved into Carrstone House, as a family we have found Charmaine and the rest of the team to be very kind, caring and respectful. Every effort is made to celebrate special occasions and family/friends are encouraged to join in too. The home itself is very welcoming, from Maddie on...
Since mum has moved into Carrstone House, as a family we have found Charmaine and the rest of the team to be very kind, caring and respectful. Every effort is made to celebrate special occasions and family/friends are encouraged to join in too. The home itself is very welcoming, from Maddie on reception through to housekeeping, Angie in the office to the lovely carers. There is a definite feeling of being 'at home' and mum appears relaxed and settled, much more so than in previous homes. Thank you Carrstone House.
Thank you for sharing such a thoughtful review. We're delighted to hear that your mum feels relaxed and settled at Carrstone House, and it's wonderful to know our team has made you and your family feel so welcome. Your kind words about the staff and the homely atmosphere mean a great deal to us. We truly appreciate your feedback.
It was a huge decision to move my mum to Carrstone House (CC). I visited unannounced and they showed me round. I loved it instantly and everyone was so friendly and welcoming. I explained what my mother's needs were and they said that they could help with every aspect and work with me to produce...
It was a huge decision to move my mum to Carrstone House (CC). I visited unannounced and they showed me round. I loved it instantly and everyone was so friendly and welcoming. I explained what my mother's needs were and they said that they could help with every aspect and work with me to produce a care plan which could be added to in the future.My mum's first words were 'wow' when I took her there. She is happy and has settled in well. Thank you once again . I know my mum is safe and well cared for.
It's lovely to hear that your mum had that "wow" moment and has settled in happily. Your kind words about...
Thank you for your wonderful review. We know how important the decision is when choosing a home for a loved one, so we're delighted that Carrstone House felt right from your very first visit.It's lovely to hear that your mum had that "wow" moment and has settled in happily. Your kind words about our friendly team and the support you received during the care-planning process mean a great deal to us.
Absolutely faultless. From the moment you are greeted at reception to the minute you leave. Everyone at Carrstone House is very kind and helpful from the cleaners, reception to the carers and seniors. We hve nothing to complain about at all and often recommend Carrstone to our friends who have...
Absolutely faultless. From the moment you are greeted at reception to the minute you leave. Everyone at Carrstone House is very kind and helpful from the cleaners, reception to the carers and seniors. We hve nothing to complain about at all and often recommend Carrstone to our friends who have frail relatives.
Thank you so much for your wonderful feedback. We're delighted to hear that your experience at Carrstone House has been consistently positive from the moment you arrive to the moment you leave. Our team takes great pride in providing a warm, supportive environment, and it means a lot to know this...
Thank you so much for your wonderful feedback. We're delighted to hear that your experience at Carrstone House has been consistently positive from the moment you arrive to the moment you leave. Our team takes great pride in providing a warm, supportive environment, and it means a lot to know this is reflected in your visits. We truly appreciate your recommendations and your kind words about our staff across all departments.
Very friendly, helpful and look after my Great Aunt really well. Also make me feel welcome when I visit, they encourage her to get involved which hates and she has now decided she would like to stay, highly recommend this care home.
Very friendly, helpful and look after my Great Aunt really well. Also make me feel welcome when I visit, they encourage her to get involved which hates and she has now decided she would like to stay, highly recommend this care home.
My experience of Corrstone House Care Home has been predominately very positive. The care of my father is appropriate for his needs and the staff team relate to him in a positive and respectful way. There is a good sense of humour which he enjoys. Medical attention has been very good with weekly...
My experience of Corrstone House Care Home has been predominately very positive. The care of my father is appropriate for his needs and the staff team relate to him in a positive and respectful way. There is a good sense of humour which he enjoys. Medical attention has been very good with weekly visits from professional well trained paramedics and swift response to health needs. One concern is with fire safety and evacuation procedure which is not visible. Also no help on Avery Website? Wonder why not?
Thank you for your valued feedback. I hope that since our meeting, we've been able to clearly explain our procedures to your satisfaction and point you to where these can be accessed within the service. If you have any further questions or require additional clarification, please don't hesitate to reach out.
My mother moved to Carrstone House from another care home and it was a great choice. The staff have been amazing even though her needs have changed considerably over the few months she has been there, they have adapted and care for her so well. Thank you so much to all the team.
My mother moved to Carrstone House from another care home and it was a great choice. The staff have been amazing even though her needs have changed considerably over the few months she has been there, they have adapted and care for her so well. Thank you so much to all the team.
Thank you so much for your kind words and thoughtful review. We're delighted to hear that your mother is settling in well at Carrstone House. It means a great deal to us to know that she feels safe and well cared for. Your appreciation is truly encouraging for our whole team-thank you again for your trust and support.
Moving into Carrstone House has given my mum a new lease of life. From the moment of her arrival she has been treated with the upmost respect from all members of staff. The home has a great community spirit which gives it a lovely atmosphere. There are lots of activities for mum to join in with and...
Moving into Carrstone House has given my mum a new lease of life. From the moment of her arrival she has been treated with the upmost respect from all members of staff. The home has a great community spirit which gives it a lovely atmosphere. There are lots of activities for mum to join in with and I think this has made the biggest difference to Mum's life as she is doing things that she hasn't done for years, which has given her purpose to her day. As a relative I have always been made very welcome and any information about my mum is always readily available. Thank you to all the staff for all your hard work.
Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that your mum has settled in so well at Carrstone House and that the activities and community spirit have had such a positive impact on her life. It means a great deal to our team to know their efforts are making...
Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that your mum has settled in so well at Carrstone House and that the activities and community spirit have had such a positive impact on her life. It means a great deal to our team to know their efforts are making a real difference. We're also pleased that you feel welcomed and well-informed - that's very important to us. Thank you again for your support!
Please contact us for latest vacancies.
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Carrstone House Care Home.
There are no accreditations posted yet for Carrstone House Care Home.
Shane Collier | Home Manager, Carrstone House, Downham Market
I am delighted to introduce myself as the new Home Manager for Carrstone House in...
Shane Collier | Home Manager, Carrstone House, Downham Market
I am delighted to introduce myself as the new Home Manager for Carrstone House in Downham Market. With a strong commitment to delivering high-quality care and fostering a supportive environment for both residents and staff, I am excited to embark on this journey.
My role at Carrstone House involves overseeing the opening and ongoing management of this service, ensuring that we meet the highest standards of care and compliance. I bring with me a wealth of experience in care home management, with a focus on creating person-centred environments that prioritise the well-being and dignity of all residents.
Joining the team at Carrstone House is an exciting opportunity for me to contribute to the community in Downham Market, and I look forward to working closely with residents, families, and staff to build a home where everyone feels valued and cared for.
Nicki Wagg - Deputy Manager
Nicki Wagg entered the care sector in 2008, transitioning from a non-care background. Since then, she has developed a...
Nicki Wagg - Deputy Manager
Nicki Wagg entered the care sector in 2008, transitioning from a non-care background. Since then, she has developed a deep passion for the industry, particularly in dementia care.
Over the years, Nicki has continually expanded her skills and qualifications, holding a variety of roles that have equipped her with extensive experience and insight.
Known for her nurturing nature, Nicki emphasizes growth, encouragement, and support for her staff, fostering a positive work environment.
As Deputy Manager, she brings a compassionate and knowledgeable approach to her role, committed to improving care quality and making a meaningful impact in the lives of residents.
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 72 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Carrstone House Care Home to verify any information. View our terms and conditions. Carrstone House Care Home has an Enhanced Service -what an Enhanced Service includes.