Squadron Manor

101 Newhouse Lane, Gravesend DA11 7FF
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9.3 9 Reviews
  • Squadron Manor, Gravesend
Now open, Squadron Manor is a purpose-built care home thoughtfully designed around the people who live here. From the moment residents and visitors step inside, there is a sense of warmth, calm and genuine welcome, creating an environment where people can feel comfortable and at ease.

Situated in Gravesend, the home remains closely connected to the town’s riverside character. Gentle walks along the Thames promenade, a relaxed visit into town or coffee with family are all within easy reach, before returning to bright, light-filled spaces that feel familiar and reassuring.

The home is arranged in a small household-style layout, encouraging natural connection while respecting privacy. Each household has its own kitchen, lounge and dining area, supporting a comfortable daily rhythm and creating spaces where conversation flows easily and relationships can grow.

A range of thoughtfully designed amenities offers both comfort and choice. Residents can enjoy time in the welcoming bistro, relax in cosy lounges or spend peaceful moments in beautifully landscaped gardens. A private dining room provides space for family celebrations and special occasions, while the on-site hair salon and quiet rooms support wellbeing and personal time.

Care at Squadron Manor is shaped around the individual. Support is tailored to personal routines, preferences and what matters most to each resident. The focus is on dignity, independence and reassurance, ensuring that every day feels balanced and meaningful.

Life here may include a stroll by the riverside, coffee in the bistro, an afternoon in the garden or gathering with loved ones in the private dining room - all within a setting that feels welcoming, supportive and connected to the heart of Gravesend.

Care Provided by Squadron Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £1900
  • Self-Funded Residential Dementia Care: £1500 – £1900
  • Self-Funded Nursing Care: £1600 – £1900
  • Self-Funded Nursing Dementia Care: £1600 – £1900
  • RESPITE Self-Funded Residential Care: £1800 – £2000
  • RESPITE Self-Funded Residential Dementia Care: £1800 – £2000
  • RESPITE Self-Funded Nursing Care: £1800 – £2000
  • RESPITE Self-Funded Nursing Dementia Care: £1800 – £2000

Standard fees cover a wide range of high-quality services designed to support residents’ comfort, wellbeing, and daily living. This includes all meals and refreshments, housekeeping, laundry, personal care, and access to a full programme of activities and events. Residents also enjoy full use of all communal lounges, dining areas, landscaped gardens, and on-site amenities.


In addition to the standard offering, there are optional extras available to enhance the resident experience. These may include services such as hairdressing, chiropody, newspapers, or certain one-to-one outings and entertainment. These are charged separately, giving residents the flexibility to choose the services that suit their preferences.


In some cases, if a resident or their family chooses additional features such as a larger room or upgraded facilities, a top-up payment may be discussed. All fee details are clearly explained in advance, and the team is committed to making all financial information transparent, supportive, and easy to understand.

The price(s) shown are provided by the care home. Contact Squadron Manor for full pricing details and T&Cs.

Contact Squadron Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Squadron Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Barbara Alison (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (75)

Visiting

  • Visitors are welcome at any time, 24 hours a day, 7 days a week. There is no need to book in advance or contact the home before arriving.


    Family and friends are encouraged to visit whenever it suits them and their loved ones.


    Communal areas and outdoor spaces are available for residents and their visitors to enjoy during their time at the home.

Parking

  • Ample on-site parking for all visitors, making access to the home straightforward and convenient. The parking area is located within the grounds of the home, ensuring that visitors do not need to park off-site or walk long distances.


    Designated disabled parking bays are available close to the main entrance to support those with mobility needs. All parking is free of charge and available at all times.


    The on-site parking is clearly signposted and easily accessible, helping to provide a smooth arrival experience for family, friends, and other guests.

9.3

Squadron Manor has a Review Score of 9.3 (9.272) out of 10, based on 9 reviews in the last 2 years.
Over all time Squadron Manor has 9 reviews.

Overall Experience
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Total of 9, showing 1-9
Review from Deborah W (Daughter of Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Squadron Manor is a beautiful new facility where the staff are first class . So happy to have finally found a place where we are comfortable with leaving our dear mum to be cared for and confident that she is getting the best care possible which she so deserves. It's a family environment where everyone
feels comfortable family and friends included . We have experienced many care homes and this is the best by far. So grateful for the staff and management for providing this wonderful opportunity for mum to spend her remaining years .
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Review from P H (Friend of Resident) published on 14 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Squadron Manor is a beautiful care home that feels more like a boutique hotel than a traditional care setting. It creates a warm, welcoming environment, making it a lovely place to visit friends or family, with plenty of comfortable spaces to relax in. The care team and management are highly attentive
and consistently provide an excellent standard of care.
Reply from Barbara Alison, Home Manager at Squadron ManorThank you so much for your kind words. Were delighted to hear that Squadron Manor feels warm, welcoming, and comfortable for both residents and visitors. Creating an environment that feels like home while delivering outstanding care is incredibly important to us, so its wonderful to know this has been your experience. Your compliments about our care team and management mean a great deal, and well be sure to share your feedback with everyone involved. Thank you again for taking the time to leave such a thoughtful review.
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Review from Nicola B (Granddaughter of Resident) published on 13 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has been a huge step for our entire family to place my grandmother in the care home. But we have been very happy and reassured of our decision from the onset at Squadron Manor. Staff are friendly and helpful, everyone is approachable and happy to answer any questions. The care and attention she receives
is excellent. Special mention for the chef team- food is amazing! As a family, we now have peace of mind, she is in the right place!
Reply from Barbra Alison, Home Manager at Squadron ManorThank you so much for your wonderful review and for sharing your family's experience with us. We understand what a significant and emotional decision it is to place a loved one into care, so it means a great deal to hear that you have felt reassured and supported from the very beginning at Squadron Manor.
We're delighted that your grandmother is receiving the care and attention she deserves, and that our team's friendliness and approachability have helped give your family peace of mind. Your kind words will mean so much to all of our staff.
A special thank you as well for recognising our chef team - they'll be thrilled to hear how much the food is being enjoyed!
We truly appreciate your trust and recommendation, and we're honoured to care for your grandmother.
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Review from Mike G (Brother of Resident) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister Patricia has profound dementia. Since moving into Squadron Manor her happiness, mental and physical health have improved exponentially.


The staff are incredibly kind and professional, whilst the facilities and rooms are akin to a 5 star hotel.


This is a professionally managed home that

provides best in class service and care.
Reply from Barbara Alison, Home Manager at Squadron ManorThank you so much for your very kind and heartfelt message. It truly means a great deal to all of us here at Squadron Manor.

We are so pleased to hear that Patricia has settled in well and that youve noticed such a positive difference in her happiness and overall wellbeing. Supporting residents living with profound dementia in a way that enhances their quality of life is at the heart of everything we do, so your feedback is incredibly meaningful.

Your comments about our team and the environment we provide are very much appreciated. Our staff take great pride in delivering compassionate, professional care, and its wonderful to know this is reflected in your experience.

Patricia is a valued member of our community, and its a privilege to care for her. Thank you again for taking the time to share your thoughtsit really does encourage and motivate the whole team.
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Review from N H (Granddaughter of Resident) published on 27 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan has lived at Squadron Manor for a few months now. She has really settled in well. The home is amazing! They have a cinema room, private family dining room, coffee bar downstairs, nail and hair salon! The staff are all friendly and kind. They even take my Nan out. Very pleased with my Nan's care.
She is truly well looked after.
Reply from Barbara Alison, Home Manager at Squadron ManorThank you so much for your kind and thoughtful message. It truly means a great deal to all of us here at Squadron Manor.

Were delighted to hear how well your Nan has settled in over the past few months. She is a wonderful part of our community, and its been a pleasure getting to know her. We always aim to create a warm, engaging environment, so its lovely to hear that youve noticed and appreciated the facilities and atmosphere within the home.

Our team works hard to provide not only high-quality care but also meaningful experiences, whether thats through activities in the home or trips out, so its especially rewarding to know your Nan is enjoying these.

Thank you again for your feedbackits incredibly encouraging for our staff. Please dont hesitate to get in touch if theres ever anything more we can do.
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Review from John M (Son of Resident) published on 16 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Due to my Mother needing to be repatriated due to a diagnosis of dementia we, as a family were extremely concerned that we find somwhere that would suut her needs but allow her a very fullfilling and comfortable lifestyle.
Thankfully we found Squadron Manor.
Since being a resident there my Mothers health
has improved tenfold and her general wellbeing is so much better.
The staff are very attentive and treat her with respect and maintain her dignity.
The home is of an exceptionally high standard and I cannot rate the place high enough.
Reply from Barbra Alison, Home Manager at Squadron ManorYour kind words about our staff and the standard of the home will be shared with the entire team-they will be very proud to know they've made such a positive difference.

Thank you again for your recommendation and for being part of our community.
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Review from G Y (Son of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We moved mum here in early February so have had the benefit of reasonable amount of time to give this review. The care we have received for mum during the time has been exemplary, her quality of life has improved due to the efforts of the staff and any issues we have had with her settling in have been
listened to and addressed, not as we had experienced in mums previous care home. Basically the difference in both mum and us is hue and positive, thank you team Morar.
Reply from Barbra Alison, Home Manager at Squadron ManorThank you so much for taking the time to share your experience. We're delighted to hear that your mum's quality of life has improved and that you've felt supported throughout her settling-in period. Our team at Morar is passionate about providing compassionate, person-centered care, and it's wonderful to know that this has made a positive difference for both your mum and your family. Your kind words mean a lot to us and will be shared with the team - thank you again for your thoughtful feedback!
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Review from Penny M (Daughter of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited Squadron Manor to enquire about the possibility of placing my father there, and I was impressed. It is a beautifully building with lots of facilities for the residents. But what impressed me most was the staff who showed me round and those I met on my visit. They were all very caring, interested
and helpful - it gave me confidence that my father would be well cared for there.
We have chosen another care home for Dad, but only on the basis of geography - this was my first choice if he was to stay in the area.
I would definitely recommend everyone looking for a care home to visit Squadron Manor.
Reply from Barbara Alison, Home Manager at Squadron ManorThank you so much for your kind review, and appreciate you taking the time for your positive feedback. We wish Dad all the best in his new home.
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Review from Sharon W (Daughter of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a brand new care home with no review so far but I can highly recommend it. Although my mum was only with them for just over a week she could not have been looked after better, all the staff, nursing and admin were brilliant. The nursing staff were so so kind and patient with mum and the admin
staff helped me navigate the system and was very knowledgeable and guided me throughout. I had looked at 5 other homes before deciding on this one and it was definitely the right decision
A big big thank you guys
Reply from Barbra Alison, Home Manager at Squadron ManorThank you so much for your kind review and for taking the time to share your experience with us. It truly means a great deal to the whole team.

Although your mum was only with us for a short time, we're very grateful that you chose our home to care for her. Our nursing, care, and administrative teams all work very hard to provide compassionate, supportive care while also helping families navigate what can often be a difficult and emotional time, so it is wonderful to hear that you felt supported throughout.

Your comments about the kindness and patience of our team will be shared with them, as feedback like this really does mean a lot.

Thank you again for your recommendation and trust in us. We wish you and your family all the very best.
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Current Review Score: 9.3 (9.272)

Overview of Review Score

The Review Score of 9.3 (9.272) out of 10 for Squadron Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.972 for Squadron Manor is calculated as follows: ( (103 Excellents x 5) + (3 Goods x 4) ) ÷ 106 Ratings = 4.972
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.3 Points relating to the number of positive Reviews for Squadron Manor is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15. 9 Positive Reviews ÷ 15 = 0.6
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Squadron Manor

What types of Care is Squadron Manor registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Squadron Manor have?

There are 75 Single Rooms.

What are the Facilities & Services at Squadron Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Squadron Manor to the centre of Gravesend?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Squadron Manor to verify any information. View our terms and conditions. Squadron Manor has an Enhanced Service - more info.