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Barchester Elderwood House

57 Top Dartford Road, Swanley, Kent BR8 7SG
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Barchester Elderwood House, Swanley
Barchester Elderwood House, Swanley
Barchester Elderwood House, Swanley

Elderwood House is a beautifully designed residential and dementia care home in Hextable, near Swanley, where exceptional care, comfort and meaningful living come together. Every resident receives personalised support shaped around their life story, preferences, interests and aspirations, promoting dignity, independence and wellbeing. At Elderwood House, exceptional care begins with building genuine relationships, ensuring every resident feels valued, understood and truly at home.

Beautiful en-suite bedrooms offer comfort and privacy, with...  

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Care Provided by Barchester Elderwood House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750From £1,850
Residential Dementia CareFrom £1,850From £1,950

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Elderwood House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Liza Burchell (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2026
  • Number of floors: 3

Room Information

  • Single Rooms (62)
  • Single Rooms with ensuite Wet Room (62)

Visiting

  • Family and friends are always welcome at Elderwood House. Flexible visiting enables loved ones to spend meaningful time together, helping residents stay connected with the people who matter most. For those considering care, personalised show rounds are available by appointment. Whether exploring options for themselves or someone they love, visitors can take the time to experience the home, meet the team, view the facilities and ask any questions in a relaxed and supportive environment.

Parking

  • Free on site parking is available for all visitors, with generous parking situated close to the main entrance. Elderwood House also provides step free access, ensuring straightforward and comfortable access for residents, families and professionals visiting the home.

Barchester Elderwood House Reviews (10)

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9.5

Barchester Elderwood House has a Review Score of 9.5 (9.531) out of 10, based on 10 reviews in the last 2 years. Over all time Barchester Elderwood House has 10 reviews.

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Review from Kenneth F (Resident / Service User) published on 9 September 2026 Submitted via Postal Card
Overall Experience

Everyone is very nice here. I can't fault the place. I would thoroughly recommend it to anyone.

Reply from Liza Burchell, General Manager at Barchester Elderwood House

Thank you so much for your valuable feedback, we truly appreciate your kind words.

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Review from Michele N (Daughter of Resident) published on 9 September 2026 Submitted via Website
Overall Experience
My mum has had a long hospital stay after having emergency surgery & we felt some respite/rehabilitation care would be necessary for her recovery before returning to living alone.
The process of organising this with Elderwood has been so seamless & made us feel very happy with our decision. Every single member of staff has welcomed mum & made her feel so welcome and safe.
Elderwood is such a lovely environment, a real home from home. Whilst in hospital for 7 weeks mum struggled to eat & drink & lost a lot of weight; I'm sure she'll gain her weight & strength back in no time with all of the fantastic food she's now enjoying.

Mum was originally booked in for 2 weeks respite but has now very happily extended her stay for a further few weeks. Her lovely smile is back after only one week of Elderwoods care & we couldn't be happier! Thankyou for giving mum her smile back & giving us peace of mind.

Reply from Liza Burchell, General Manager at Barchester Elderwood House

Thank you so much for a lovely feedback you have shared, we are happy to see that mum had been recovering well.

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Review from V N (Daughter of Resident) published on 7 September 2026 Submitted via Postal Card
Overall Experience
All the staff have been tremendous
The kitchen team spoilt Mum with their culinary delights; the cake is always delicious. We were welcomed with Mum on her first day with so much enthusiasm and care.
Nothing is ever too much trouble for any of the team, who have bent over backwards to support our mum.

I would recommend Elderwood without hesitating

Reply from Daphne Gabbidon, Deputy Manager at Barchester Elderwood House

Thank you so much for your wonderful feedback. It truly means a great deal to the Whole Elderwood Team to know that your mum has been so warmly welcomed and cared for. We are delighted to hear that she has enjoyed the culinary delights and, of course, the delicious cakes. It is a privilege to...  

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Review from Winifred W (Respite Resident) published on 28 August 2026 Submitted via Postal Card
Overall Experience
Mostly it was pleasant and much kindness shown. Carers were efficient, especially, Daphne had always been helpful. Joe's good food has helped us get healthy! Joe is magic!!

It is very goo but will be fully rated when there are more residents in the home. However great beginning.

Reply from Liza Burchell, General Manager at Barchester Elderwood House

Thank you so mush for your lovely feedback. It's our pleasure to look after you and we are all happy to hear from you and see you again.

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Review from Christine F (Sister-in-law of Resident) published on 27 August 2026 Submitted via Postal Card
Overall Experience
My brother-in-law spent 2 weeks in Elderwood House while we were on holiday.
Initially he was uncertain about staying in a carehome but after 2 weeks he said all the carers and residents were nice people and he would recommend it to anybody.
All the staff - the Admin team, the Carers and the Catering team (plus housekeeping) were very welcoming and enthusiastic and wanting to help.

As far as I am concerned he was looked after exceedingly well.

Reply from Liza Burchell, General Manager at Barchester Elderwood House

Thank you so much for your lovely appreciation of the care we delivered to your brother in law. Our team always strive to ensure they had a wonderful stay with us.

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Review from J W (Friend of Resident) published on 12 August 2026 Submitted via Postal Card
Overall Experience

This is a very very nice plesant home, well designed and a great outlay. Gardens are beautiful, private rooms are wonderful. This would be a place I myself would love to come.

Reply from Liza Burchell, General Manager at Barchester Elderwood House

Thank you so much for lovely appreciation of the home and you are always welcome to come back.

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Review from Steve W (Son of Resident) published on 12 August 2026 Submitted via Postal Card
Overall Experience

Dad was looked after so well 100%

Reply from Liza Burchell, General Manager at Barchester Elderwood House

Thank you so much for your lovely feedback about the care we have provided to your father.

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Review from Barbara P (Wife of Resident) published on 12 August 2026 Submitted via Postal Card
Overall Experience

I think the ratings reflect exactly how I feel about the home. It is absolutely faultless! My husband's care is very respectful. He can be quite difficult at times and the staff are always patient and kind. I would have no hesitation in recommending Elderwood.

Reply from Liza Burchell, General Manager at Barchester Elderwood House

Thank you so much for sharing your experience about our home. We are grateful for your valued feedback.

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Review from Raymond P (Respite Resident) published on 10 August 2026 Submitted via Postal Card
Overall Experience

A nice new home with very caring, helpful staff. My first time experience of a care home, a very good experience.

Reply from Liza Burchell, General Manager at Barchester Elderwood House

It was our pleasure to have you in our care. I hope you are doing well. And thank you so much for sharing your experience.

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Review from Guy R (Son of Resident) published on 14 July 2026 Submitted via Website
Overall Experience
Exceptional in every way. Dad is very well cared for in a very comfortable environment, blissfully cool on a baking hot day. The grounds outside are wonderful too.
This is a brand new home, and yet after just a couple of weeks the staff feel like you've known them for ages.

We had a private dining experience for the whole family today, and at this point I'm running out of superlatives.

Reply from Liza Burchell, General Manager at Barchester Elderwood House

Thank you so much for a lovely feedback about our home and staffs. I am glad that your family have experienced our fine dining service.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (13) & Events (8)

News
  • 02 Sep 2026

    Need dementia advice, support or simply someone to talk to? We’re here. Our FREE Memory Lane Café is open to anyone who could benefit — whether you’re living with dementia,...

  • 20 Aug 2026

    We’ve loved celebrating three birthdays close together — our lovely residents Gill & Wilma, and our very own Activities Coordinator Drew! Plenty of cake, smiles & a little spoiling all...

  • 20 Aug 2026

    Bluewater has always been one of Eileen’s favourite places to visit, and this time she made it even more special by taking her friends along too! A lovely day out,...

Upcoming Events

Awards / Recognitions (17)

Accreditations

There are no accreditations posted yet for Barchester Elderwood House.

Meet the Team (11)

Liza Burchell
Liza BurchellJob Title General ManagerJoined 2026

Hi, my name is Liza, and I am the General Manager here at Elderwood House. Welcome to our website!

I am absolutely delighted to be working in this luxury care environment with such an incredible team. I will always go the extra mile to ensure that our residents get the best quality care we can offer. I have many years' experience in a variety of areas, and I believe this enables me to lead our team here to deliver the best care around.

Daphne Gabbidon
Daphne GabbidonJob Title Deputy General ManagerJoined 2026

Hello, my name is Daphne, and I am the Deputy Manager here at Elderwood House Care Home. As a dedicated healthcare professional, I have developed extensive experience in providing care and support to vulnerable young adults and the elderly, with a strong focus on enhancing their quality of life. I am knowledgeable, committed and passionate about delivering excellence. I will consistently go above and beyond to ensure the highest standards of care and wellbeing for my residents here at Elderwood House.

I am looking forward to working in such a beautiful environment alongside my team. My ongoing aim is to deliver compassionate, person-centred care to our residents. I will also use this ethos when supporting residents' loved ones and my colleagues. I work collaboratively with my team to provide support in a way that promotes dignity, independence, and a fulfilling life for those in our care.

Outside of work, I enjoy spending quality time with my family and taking short breaks to relax and experience different cultures. I am particularly excited to be involved in commissioning a new home, building strong relationships with my residents and their loved ones and growing a home full of life.

Nicola Copley
Nicola CopleyJob Title AdministratorJoined 2026

Hello, my name is Nicola, and I am the Administrator here at Elderwood House Care Home.

I have been working as an administrator in the care home environment for over 10 years, and I really enjoy supporting residents and their loved ones each day. I am really excited to be part of an incredible team in such a beautiful home and look forward to meeting our residents. My door will always be open, and I will work closely with my team to provide great service to all.

I have a wonderful family, and in my spare time I enjoy travelling, music and socialising.

Gary Smith
Gary SmithJob Title Head of MaintenanceJoined 2026

I bring a wealth of technical and management experience to my role at Elderwood House, having spent years running my own successful property management business specialising in HMO portfolios. My background spans the entire life cycle of property care, from overseeing full-scale building refurbishments and structural maintenance to achieving a Level 3 qualification in Property Management.

In addition to my management background, I am a fully qualified plumber, a certified Air Source Heat Pump engineer, and a registered member of the Chartered Institute of Plumbing and Heating Engineering (MCIPHE). This deep mechanical and systems expertise allows me to manage the home’s infrastructure at the highest possible standard, ensuring a safe, efficient, and comfortable environment for everyone on site.

I chose to bring my skills to Barchester Healthcare because I wanted a role where I could truly give back. Maintaining a care facility isn't just about managing a building; it is about providing a safe, reliable, and welcoming home for our residents, which gives me great professional satisfaction.

Outside of work, I stay highly active and enjoy playing golf and tennis, spending time at the gym, and following all things sports. Most of all, I love keeping busy raising my two young boys.

Joseph Sackett
Joseph SackettJob Title Head ChefJoined 2026

I’m Joseph Sackett, a locally raised chef from the village of Hawley, with over 28 years of experience in catering, including working internationally and alongside renowned chefs on high-profile culinary events. My career has taken me through a wide range of kitchens, from fine dining to large-scale hospitality, shaping my passion for quality food, nutrition, and creating meaningful dining experiences.

My love for cooking began at home with my nan, who remains my biggest inspiration. She taught me that food is about care, comfort, and bringing people together—values that have stayed with me throughout my career and are at the heart of everything I do today.

I’m a very open and approachable person who enjoys getting to know people and sharing life stories. I believe mealtimes should be something to look forward to, and I’m excited to bring a little extra warmth, creativity, and enjoyment to my role here.

Outside of work, I enjoy keeping fit, spending time outdoors, and appreciating nature and wildlife. For me, cooking has always been a pleasure—never a chore—and I look forward to sharing that passion with everyone here.

Kevin Pegg
Kevin PeggJob Title Head of HousekeepingJoined 2026

I’m Kevin, Head of Housekeeping at Elderwood House. I have over 6.5 years of experience in the care sector, which has allowed me to develop a strong foundation in this role.

My focus is on supporting our residents and ensuring their home remains safe, clean, and well-maintained. I also work closely with my staff to ensure we consistently meet the high standards our residents deserve.

Outside of work, I enjoy spending time with my in-laws and shopping.

Drew Trinder
Drew TrinderJob Title Activities LeadJoined 2026

Hi, my name is Drew. I have worked in the care sector for 2½ years, after previously working as a hairdresser. I absolutely love being in care and everything it involves, especially spending time with residents and seeing them day to day. Knowing that I’ve made even the smallest difference to someone’s life brings me the greatest enjoyment.

I’ll be here, there and everywhere, so please don’t hesitate to ask me anything. If I can help, I will; if not, I’ll make sure I find someone who can. We are a family at Elderwood and just want the best for our residents.

I’m a family-oriented person who loves baking, spending time with loved ones, and going on holiday.

Thi Huong Luong
Thi Huong LuongJob Title Senior CarerJoined 2026

I joined the care sector in 2018, starting in community care, and since 2019 I have been working in a nursing home environment.

Over the years, I have developed my knowledge and skills day by day, working both as a Care Assistant and as a Senior Care Assistant. I am confident working alongside other professionals such as GPs, nurses, general managers, health visitors, dietitians and other professionals, as well as my whole team of care assistants.

I truly enjoy my role because supporting residents, making them feel safe, and seeing their happiness, especially their smiles, gives me great satisfaction and makes my day.

I want to work with Barchester because the company truly values its staff and offers strong opportunities for career development. Barchester empowers its people and gives us the chance to grow while maintaining a clear commitment to delivering high-quality care.

Sharon Tippett
Sharon TippettJob Title Senior Care AssistantJoined 2026

Hello, I’m Sharon, and I’m proud to be a Senior Care Assistant at Elderwood House.

With 18 years of experience in the care sector, I am passionate about making a positive difference to the lives of those I support. I joined Elderwood House because I share Barchester’s commitment to delivering exceptional, person-centred care, where every individual is treated with dignity, kindness and respect.

Building meaningful relationships with our residents and ensuring they feel valued, heard and supported is the most rewarding part of my role. I look forward to helping create a warm, welcoming environment where everyone can feel safe, comfortable and truly at home.

Steven David
Steven DavidJob Title Second ChefJoined 2026

Hi, I’m Stephen, and I’m the Second Chef here at Elderwood House.

I joined Barchester around two years ago as a Kitchen Assistant at one of our Bromley homes. Since then, I’ve worked hard to develop my skills and have been proud to progress into my current role as Second Chef.

One of the things I enjoy most is preparing fresh, home-cooked meals that residents genuinely look forward to. Food is such an important part of the day—it brings people together, creates conversation and can evoke wonderful memories. Knowing that something I’ve cooked can put a smile on someone’s face makes my job incredibly rewarding.

I love being part of the Elderwood team. Everyone works together to create a warm, welcoming home where residents feel valued, cared for and supported. It’s a privilege to be part of that every day, and I look forward to continuing to grow my career with Barchester.

Naomi Oktio
Naomi OktioJob Title Senior Care AssistantJoined 2026

I love working in the care sector. Before beginning my career in care, I worked in retail and customer service, but I soon realised that nothing compares to the fulfilment of making a genuine difference to someone’s day.

Supporting people with compassion, dignity and kindness is a privilege, and I feel proud to be part of such a rewarding profession.

As a mother of three, I understand the importance of caring for others. Looking after both of my parents before they passed away gave me a deep appreciation of the incredible work carers do every day.

That experience strengthened my passion for providing the same comfort, respect and reassurance to the people I now care for.

Joining Elderwood was an easy decision because of its warm, welcoming atmosphere and shared commitment to delivering exceptional, person-centred care. I wanted to be part of a team that genuinely puts residents at the heart of everything they do. Living locally is an added bonus, allowing me to feel connected to the community we support, and I enjoy walking to work each day—it gives me time to reflect and begin every shift with a positive mindset.

I also value being part of Barchester Healthcare, where there are fantastic opportunities to learn, develop and grow my career while continuing to provide the highest standard of care.

The most rewarding part of my role is seeing our residents smile, knowing I’ve helped make them feel safe, valued and cared for. Even the smallest act of kindness can brighten someone’s day, and that’s what inspires me every time I come to work.

Frequently Asked Questions about Barchester Elderwood House

What types of Care is Barchester Elderwood House registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Elderwood House have?

There are 62 Single Rooms.

What are the Facilities & Services at Barchester Elderwood House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Barchester Elderwood House to the centre of Swanley?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Elderwood House to verify any information. View our terms and conditions. Barchester Elderwood House has an Enhanced Service -more info.