
Care Provided by Barchester Whitewater Place Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 58 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Whitewater Place Care Home for full pricing details and T&Cs.
Contact Barchester Whitewater Place Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Louise Lambert(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2026
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (58)
- Single Rooms with ensuite Wet Room (58)
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (1)
There are no news items for Barchester Whitewater Place Care Home.
- 08 Aug 2026Organiser: Barchester Whitewater Place Care Home
Awards / Recognitions (16)
- 01 Jul 2026Recipient: Barchester Whitewater Place Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Whitewater Place Care Home.
Meet the Team (6)

Hi, my name is Louise, and I am the General Manager here at Whitewater Place Care Home. Welcome to our website!
I have been working as a General Manager within Barchester for 9 years, and I’m very proud to be managing a new, fantastic and caring team. I worked within the NHS for 14 years and, when I left, I managed a nursing agency that covered the South East of England.
It is my job to ensure we run a caring and safe environment at Whitewater Place. Our beautiful home has everything it needs to give our residents a fabulous experience and equally be an enjoyable home for staff to work in. Natasha, my deputy manager, and I will work closely together to ensure we deliver the best care for our residents.
I look forward to welcoming you into our luxury new care home, so please feel free to pop by.

Hello, my name is Tasha, and I am the Deputy Manager here at Whitewater Place. I have worked in Health and Social care for 14 years. I have always been passionate about person-centred care and have a love for memory care. I have gained level 3 and, most recently, my level 5 in leadership and management. I will be working closely with Louise, our General Manager, and will take leadership in her absence.
I look forward to supporting my wonderful team in ensuring high standards of person-centred care are delivered to our residents, and Barchester's vision and values are implemented in our beautiful new home. If you have any questions, my door is always open.

Hello, my name is Sarb, and I am the Administrator at Whitewater Place. I am delighted to have joined Barchester Healthcare to work in our luxury new care home. I have previously worked for the NHS and in the private healthcare sector. These roles have provided me with strong organisational, communication, and care skills that I am excited to bring to my new position.
I am looking forward to being part of a new team, supporting residents, families and my peers. Being an active part of the local community is really important to us as a home, and I am keen to see this develop.
My door is open, and I look forward to welcoming all our new friends and families to the home.
Outside of work, I enjoy travelling and spending quality time with my family.

Hello, my name is Clare, and I am the Home Services Advisor here at Whitewater Place. My working life has always been people-focused, having spent 20 years as a teacher and leader, primarily in post -16 education. Alongside my teaching career, I have also worked in high-end hospitality, developing a strong commitment to customer service and creating positive experiences for guests.
My journey within the care sector began when I entrusted the care of my own relative to a Barchester care home, where I have since been fortunate to have spent 3 years volunteering. This experience has given me a real appreciation of the difference that kindness and compassionate, person-centred care can make to individuals within our care.
As a Home Services Advisor, I enjoy supporting individuals and families as they explore care options, helping them feel informed, empowered, reassured and confident in making the right choice. Building relationships and ensuring people feel valued and supported is important to me, both personally and professionally.
I am proud to be part of the amazing new team here, and I am incredibly excited to be working in such a beautiful home.
Outside of work, I am an avid gardener and can often be found visiting a garden centre or at Wisley! I also enjoy long walks along the canal with my dog and caring for my chickens.

Hello, my name is Bela, and I am the head housekeeper here at Whitewater Place.
I am excited to be working in such a beautiful home alongside this fantastic team. I bring years of experience in the domestic industry, and I take pride in my work.
Supporting the residents to feel comfortable in their new home will always be my priority.
I look forward to meeting all our new residents and their loved ones.

Hello, my name is James, and I am the Admin assistant here at Whitewater Place. I am brand new to the care sector, having worked for 30 years in financial services with companies such as Aviva and Prudential. I am very passionate about my career change and moving into care. My mum required care support for many years, and experiencing first-hand the difference that care excellence made to her life gives me real inspiration. I am confident that I bring a wealth of experience to my new role.
I am very excited to have joined Barchester in our brand new care home, and I am very pleased to be part of this wonderful team. You will usually find me at the reception desk, so please stop by and say hello. We are really looking forward to meeting and getting to know all our new residents and their families and friends.
In my spare time I am very much a sports fan. I have lived locally in Hook for 25 years and like to get out jogging in the local area 2 or 3 times a week, especially on a Sunday. In downtime, watching both cricket and football is my idea of relaxing, often found travelling to watch local teams whenever possible.
Frequently Asked Questions about Barchester Whitewater Place Care Home
What types of Care is Barchester Whitewater Place Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Whitewater Place Care Home have?
There are 58 Single Rooms.
What are the Facilities & Services at Barchester Whitewater Place Care Home?
Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Whitewater Place Care Home to the centre of Hook?
2.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Whitewater Place Care Home to verify any information. View our terms and conditions. Barchester Whitewater Place Care Home has an Enhanced Service -more info.