Landers Court

Hilary is the General Manager at Landers Court and has been fortunate to call Cornwall home for more than 27 years. Nursing has played a significant part in her life and career, taking her through many different areas of healthcare and giving her a wealth of knowledge and experience.

Hilary began her nursing career across a variety of settings, including maternity, theatres and general nursing. Over time, her career naturally developed towards caring for older people, leading her into the care home sector, where she discovered a real passion and sense of purpose.

For nearly seven years, Hilary has worked within care homes in a variety of roles, progressing from Nurse to Deputy Manager and then General Manager. During this time, she has had the privilege of managing dual-registered residential and nursing homes, as well as working as a Hospice Matron.

These experiences have taught Hilary that excellent care is about far more than meeting someone’s clinical needs. For her, it is about getting to know each person, listening to them, understanding what matters to them and supporting them to live a fulfilling and meaningful life.

Hilary’s passion for caring for older people is also deeply personal. Her own granny lived in a care home, giving Hilary valuable insight into the experience from a family member’s perspective. This has always stayed with her and serves as an important reminder of how vital it is for residents and their families to feel welcomed, listened to, valued and reassured.

A very people-focused person, Hilary loves nothing more than having a good chat and believes that sometimes a conversation over a cup of tea can be just as important as anything else.

As the General Manager of Landers Court, Hilary's door will always be open to every resident and family member, whether they have a question, a concern, an idea or simply fancy a chat.

Outside of work, Hilary is happiest outdoors and surrounded by animals. She has a collection of rescue dogs, horses and one very loved cat. Animals have always been a huge part of her life, alongside her love of the great outdoors. When she isn’t at work, there’s a very good chance Hilary can be found outside somewhere, usually with muddy boots and an animal nearby! Read less

Cornish-born, Jakie has always been passionate about Cornwall and the South West, and much of her career has centred around championing the region, supporting local communities and promoting all that it has to offer. She brings a wealth of experience in leadership, relationship management and community engagement to her role as Customer Relationship Manager.

Before joining Crystal Care Collection, Jakie spent more than five years with local charity Children’s Sailing Trust, as Chief Executive. During that time, she worked closely with schools, supporters, local organisations and partners across Cornwall and developed a real passion for building strong relationships and bringing people together.

A real people person, Jakie understands that choosing care for yourself or someone you love can feel like a big step. She believes in taking the time to listen, getting to know people properly and making the journey as straightforward and reassuring as possible. She is looking forward to getting to know residents and their families, as well as building strong relationships within the local community.

Outside of work, Jakie is married with two sons, both of whom are musicians, and has three horses, so life is rarely quiet! Music has played a big part in family life, and Jakie has spent many years supporting her sons on their musical journeys, as well as volunteering with their school jazz band and supporting young musicians with performances and events.

She loves making the most of living in Cornwall, whether riding her horses, sea swimming or running. In 2026, Jakie completed her first marathon, the London Marathon, raising funds for Children’s Sailing Trust. Read less

Hayley is a proud Cornish girl, born in Truro, grew up in Newquay and joins Landers Court as our dedicated Home Administrator.

Hayley brings a wealth of experience across administration, customer service, and care roles. With a background of office-based reception, managerial positions, and frontline outreach care, Hayley combines operational expertise with a genuine passion for supporting people.

In addition to her professional career, Hayley has been a committed dance teacher for over 20 years, where ballet remains her first love.

Outside of work, Hayley enjoys spending time with her partner, Guillermo, and her two grown-up daughters, Ella and Lola, along with the family dog, Frankie. They are regularly found exploring the stunning Cornish coastline on scenic weekend walks, reflecting Hayley’s love for her community and surroundings.

At Landers Court, Hayley’s warm, approachable spirit and commitment to excellence help set the tone for a welcome built on care, connection and confidence for every resident.

Hayley is looking forward to greeting and getting to know the residents and their families and working alongside the great team at Landers Court. Read less