
I would highly recommendJonathan B(Son of Resident/Service User)

Chase Park staff are hardworking and caringSelina L(Wife of Resident/Service User)


I would highly recommendJonathan B(Son of Resident/Service User)

Chase Park staff are hardworking and caringSelina L(Wife of Resident/Service User)


Chase Park provides specialist support for adults of all ages, abilities, and disabilities, with a focus on promoting well-being, independence, and inclusion. The service supports individuals with long-term nursing needs, as well as those working towards independent living following a period of rehabilitation. Residents who would benefit from therapeutic support have access to on-site Occupational Therapy and Physiotherapy services.
High-quality nursing care is delivered across two dedicated suites, including respite care...
Care Provided by Chase Park Neuro Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Neuro-rehabilitation service with hydrotherapy, physiotherapist, occupational therapy & Neuro-psychologist available.
The price(s) shown are provided by the care home. Contact Chase Park Neuro Centre for full pricing details and T&Cs.
Contact Chase Park Neuro Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Century Healthcare Ltd
- Private Owned
Person in charge
- Anthony Saiger (Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 108
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (26)
Visiting
- Chase Park operates open visiting apart from meal times. This is to enable the residents to eat their meals uninterrupted.
Parking
- Chase Park has onsite parking.
Chase Park Neuro Centre Reviews (59)
Chase Park Neuro Centre has a Review Score of 9.9 (9.861) out of 10, based on 19 reviews in the last 2 years.
Over all time Chase Park Neuro Centre has 59 reviews.
Chase Park is an excellent care facility. Our son has been there for 18 months. In that time he has settled in well due to the professional staff. He is part of the Chase Park 'family' and we are as well. It has all of the facilities needed to care for residents. All staff are friendly and provide the necessary care. We are very grateful to all staff for their hard work. Thanks to all.
Hi thank you for taking the time to leave such lovely feedback. We appreciate all of our families thoughts and feelings about the care we provide. We endeavour to deliver the best care we possibly can, thus all feedback is invaluable. Thank you for your continued support.
Finding the right place for a loved one with complex needs is one of the hardest journeys a family can take. My father spent two years at Chase Park and as I look back on that time, I feel an immense sense of gratitude for the sanctuary and support they provided him. Finding a place that understood the complexities of his needs while maintaining a personal dignity is no small task, but Chase Park became a true home for him. While the entire team deserves credit, from the catering staff who produced culinary delights for my father's dietary needs, the laundry that had to clean that food off his clothes, domestics who had to clean everywhere else and the many wonderful staff who cared and looked affter him. I thank you. I want to offer a special tribute to Alina. For two years she was a constant source of professional excellence and deep, personal compassion. Alina has that rare gift of being able to manage complex medical needs in one hand while offering a confident human connection with the other. To have someone like Alina by his side was the greatest comfort I could have asked for. To Jude and Demi thanks for putting up with not just my Father, but also me, giving my father a place where he could live with dignity, for giving me the comfort of knowing he was in the best possible hands. You made my Fathers last two years comfortable, safe and filled with kindness. I will never forget the difference you all made. Thank you to everyone.
We know how difficult it can be to find the right home for someone with complex needs, so it means a great deal to hear that your father felt safe, respected and cared for at Chase Park. I will share your kind words with the whole...
Anyone who has experienced dementia will understand the feeling of "losing someone twice" - once as their personality fades, and again when they pass. What meant so much to us was that the staff at Chase Park saw beyond the illness and recognised the warmth and character that still shone through.
My mum was happy and settled at Chase Park, and we always felt she was in the best possible place. The team treated her with dignity, patience and kindness, and they supported our whole family during a very difficult time.
On a personal note, the management went above and beyond to help make it possible for my mum to see me get married last September. That meant the world to us and is something we will never forget.
Thank you to Jude, Demi, Dawn, Kaleigh and all the team for the compassion and respect you showed my mum. It made a real difference.
We are deeply grateful that you trusted us to care for your mum during such an important time, and it means a great deal to know that she felt happy, settled and well supported while she was with us. Dementia can be an...
I cannot speak highly enough of the outstanding care she received whilst a resident.
Mam needed full nursing and care support everyday, and this was delivered by a fantastic team of dedicated staff who made her final months more comfortable than anyone could possibly hope for.
The team were caring, respectful and incredibly supportive.
We cannot thank you all enough.
Thankyou so much for your lovely words which will be shared with our staff team. Your Mum was a lovely lady. It was our pleasure and privilege to care for her and to get to know your family.
My husband has been in Chase Park for 3 years now & I couldn't ask for a better care home. I know when I'm not there he is well looked after. All staff are amazing, from the nurses, care staff, housekeeping, to the handyman, coffee shop & kitchen, they are all very caring, friendly & helpful. Activity team are great, OT, physio & therapy team are fantastic, he has come on leaps & bounds & they are very encouraging with him. Alina, the clinical lead, is fabulous, very caring & a fantastic nurse. Any medical issue is dealt with quickly & knowing a local Dr comes once a week to see residents is very reassuring. Deputy manager & senior management are very good, if I had any issue I know I could go to them & it will be dealt with efficiently.
Thank you for your lovely review which will be shared with the team.
Many thanks to all the staff that are involved with her care.
Thank you for your lovely review which will be shared with the team. We are thrilled at how well your Mum has settled into our Chase Park family.
My cousin has lived in Chase Park for 15 years. I have absolutely no concerns about her mental or physical health or social care. This is her home. This is her safe place. This is her happy place. I visit her every week, and have for the last 15 years, I am the closest family member to her. I know the staff and they know me, we have a good relationship that benefits my cousin. I would never want her to live anywhere else.
Thank you for your lovely feedback which will be shared with the team. Its great to know how happy you are with how the team cares for and supports your cousin.
My brother moved into Chase Park in Nov 2023, he has severe brain injuries. We are very confident in his care provision now that he has settled in and staff know him well. Communication is very good and I am kept informed regarding important issues with regards to his health. Staff are always friendly and have a lovely manner with my brother, which is very important to us as a family.
Hi Helen Thank you for your lovely feedback. We will share this with the staff team.
We have been very happy with the care. Staff are caring/responsive but are always very busy - we wish they could spend more time sitting and talking to patients - we think my mam is lonely at times. Over recent months, there has been an intake of new patients who seem to be needing a higher level of care/support- we wonder if this sometimes detracts from the amount of time that is therefore available for other residents? When we have had safety concerns they have been addressed quickly. The links with the local GP could be improved as sometimes there is a delay accessing medical support eg prescriptions arriving 48 hours plus after being prescribed. Nursing staff are very skilled/supportive, but they seem to have to defer to the GP which can seem to delay things at times. One area which could be improved, would be more regular communication. We have to request updates when we see staff or sometimes contact for additional information via family liaison -they do always reply to this.
Thank you for your constructive feedback which we welcome. We will discuss with the nursing team the need for improved communication and our support workers will continue to spend as much time as they can with your Mum. We have monthly family meetings where families are encouraged to provide input...
Staff I liaise with are always very approachable and helpful. The Therapy Team are always cooperative when we have requested sessions to be swapped due to appointments or outings. The Clinical Lead and Family Liaison Officer are extremely helpful and understanding when we have had problems to deal with.
Thank you for your kind feedback which we will share with the staff team.
The newly created Dementia unit is a perfect environment for Dad. Small enough to feel well cared for but spacious, well thought through and well staffed. I've seen first-hand how well the staff deal with the changeable behaviours of dementia residents and intervene with care and compassion to ensure all residents feel safe, respected and cared for.
My only criticism as a family member is that I struggle to know which staff members work closest with my Dad. I see lots of different staff. One lady is great as family liaison but it would be good to have a key contact from the care team too.
Its great that your Dad has settled in so well. Thank you for your lovely & constructive feedback which will be passed on to the staff team. We have moved the keyworker and named nurse poster into a more prominent position on your Dad's wardrobe. If you have any queries or concerns please do let our Family Liaison or myself know so we can respond as quickly as possible.
My dad has been a resident here since Jan 2023 .. he has spent time in a few other Care homes on respite, and after experiencing somewhat really negative temporary stays elsewhere and comparing the homes with Chase Park. I wouldn't want dad to be placed anywhere else. The staff are brilliant, sympathetic caring and as well as professionally dedicated in their individual roles. Crucially a wonderful lead Nurse alongside with her husband, do a wonderful job in carrying out their duties.
Moreover a mention of dad's personal care staff thank you for the care and attention they always give, it's far from an easy task at times along with long working hours and frankly the patience they have is amazing.
Furthermore a mention to the dedicated Manager, who has made terrific inroads in overseeing the improvement of the home.
Who should be applauded for her tireless efforts.
Many thanks Christine for you lovely review - your kind words will be shared with the staff team.
After his prolonged illness we got the worst news regarding my brother; his brain tumour was paralysing and killing him. Finding somewhere he could live safely and comfortably for his remaining days was really hard: at 45 years old he was too young for a nursing home. At the same time his condition was neurologically complex. After viewing 15 unsuitable places we viewed chase park and it seemed just right. When my brother arrived the staff made evey effort to help him settle in and understand his meds and care needs. He was bed bound, but if he'd been able to get up he'd have loved the cafe & the park, which are lovely & peaceful. Staff gave us space for friends & family to spend as much time with him as needed. He died 3 weeks after his arrival, & we were able to be with him, in his lovely bedroom with his patio doors open & the sun shining in. They gave us as much time as we needed with him after he died, & washed and dressed him with care & sensitivity. We're eternally grateful!
Thank you for your lovely review and feedback, your kind words have been passed on to our team.
June 2023, my daughter and sister were admitted to Chase Park Whickham. We were apprehensive for her, as it was out of our area, and away from a very close knit family. We were met by management, carers, staff in the following days, even laungry, housekeeping and physioteam. They have been amazing to my daughter and her family as well. A few changes in this time, renovations to the residents' rooms, lounge etc. are still ongoing on other units, but the difference is amazing, worth the upheaval, but hard work for carers and staff alike, who still made sure the residents were well looked after throughout. The physio team are amazing and my daughter is benefiting really well. The new family liaison officer is doing a good job as well. And by daughter is settled in. So thank you to all here at Chase Park.
Thank you for your lovely words which we will pass on to our staff. It is our pleasure to provide care and support to your daughter.
We as a family know that all involved with our son he was cared for brilliantly by all members of staff including management.
Thank you for your kind words. It was our privilege to care for your son. You are welcome to come to our memorial garden any time.
The care at Chase Park Neuro Centre is very responsive and kind. The residents have excellent holistic care. The residents family and friends are treated in a very respectful, polite manner. Any queries are addressed and any worries considered. The residents are comfortable, clean and well dressed. The food is very good quality and individual needs are catered for.
Thank you for your lovely review. You and your partner are both very much part of our Chase Park family.
Our fears were completely unfounded, dad received exceptional medical care from day one. He sadly passed away 6 days later but the quality of care given and the warm, friendly welcome that we, his family, received was truly heartwarming.
Dad was treated with the upmost dignity and respect, at times staff were unaware that family had arrived outside his room and we could hear the caring way in which he was spoken to and the gentle manner in which he was approached. This provided us with the greatest reassurance that dad was safe and comfortable amongst people who genuinely cared about him.
A huge thank you to every single staff member for your kindness to both dad and the family during a truly difficult time.
Thank you for taking the time to provide this lovely review. It was our pleasure and privilege care for your father. We will pass on this review to the staff team.
My mam came to Chase Park after being cared for in another care home I was dissatisfied with. My son and I visited many care homes and decided on Chase Park, we are so happy we did. My mam was treated with love, empathy and respect from the minute she arrived until she passed away in October. She took time to settle, and could be scared and disruptive, but the staff were so supportive of her and us that Mam soon settled and realised she was safe and cared for. The clinical lead is worth her weight in gold! She clearly cares for the residents and goes above and beyond to support them and their families. Family liaison is a marvel, she has helped our family and my mam very step of the way, during mam's time there and after Mam's passing. The cook ensured mam had food she liked. Most of the staff are very attentive and respectful. They work to build good relationships with clients and their families. I felt 100% happy to leave my mam in their care. Any concerns I had were dealt with quickly.
Thank you for your lovely comments. Your mum was a wonderful character who is missed by us all.
My brother-in-law was given the best care at Chase Park Neuro Centre. Very caring staff who were just amazing - not only with him but also a huge support to all his family.
Thank you for your kind words. It was our privilege and pleasure to provide care and support to your brother in law and all his family.
I am very grateful to all the staff at Chase Park for caring for my father. It is hugely reassuring to know he is in such good hands. He has been there for many years and it is always lovely to visit him and chat with all the workers. The centre is beautiful and the rooms are spacious and cosy, with lovely views too. Its location is great as well, as it is in a very peaceful area with lots of green surroundings like Chase Park.
Thank you for your lovely comments. It is our pleasure and privilege to care for your father.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 February 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 26 Mar 2025
Neurological and dementia nursing specialists, Chase Park, has announced the launch of their new 12-bed dementia nursing service in the heart of Whickham, Gateshead. The recently refurbished suites offer homely,...
There are no upcoming events for Chase Park Neuro Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Chase Park Neuro Centre.
Accreditations
There are no accreditations posted yet for Chase Park Neuro Centre.
Meet the Team (2)

Niraj qualified in 2006 and subsequently worked in the NHS and at the national hospital for Neurology, Queen square. Niraj was then involved in conducting clinical trials for Multiple Sclerosis and worked in Neurorehabilitation centres both within the NHS and independent sector. Niraj is the Director and responsible individual of Renal Health Ltd which owns and runs Chase park Neuro centre. Chase park neuro centre in Whickham, Gateshead is a 60 bed specialist nursing and rehabilitation centre set in beautiful surroundings and has its own therapy team, gym, hydropool and neuro-psychological input.

Qualifying as a Registered General Nurse in 1990, Iain specialised in critical care nursing and worked in various hospital settings, specialising in trauma and spinal injuries. Iain went on to gain valuable experience working within the NHS as a Service Manager for various acute and community services. Iain has over 10 years of experience as a Clinical Director in Neurological care.
Frequently Asked Questions about Chase Park Neuro Centre
What types of Care is Chase Park Neuro Centre registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Chase Park Neuro Centre have?
There are 60 Single Rooms.
What are the Facilities & Services at Chase Park Neuro Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Chase Park Neuro Centre to the centre of Newcastle upon Tyne?
3.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chase Park Neuro Centre to verify any information. View our terms and conditions. Chase Park Neuro Centre has an Enhanced Service -more info.