Complex nursing care. Specialist Neurological nursing.
Neuro-rehabilitation service with hydrotherapy, physiotherapist, occupational therapy & Neuro-psychologist available.
These prices are only a guideline, please contact Chase Park Neuro Centre to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Chase Park operates open visiting apart from meal times. This is to enable the residents to eat their meals uninterrupted.
Chase Park has onsite parking.
Chase Park Neuro Centre has a Review Score of 9.8 (9.845) out of 10, based on 18 reviews in the last 2 years.
Over all time Chase Park Neuro Centre has 57 reviews.
We are most grateful for your kind review. We take all reviews very seriously and we use these to continually improve our services and where appropriate, to thank our teams for the excellent and tireless care and support they deliver.
We are most grateful for your kind review. We take all reviews very seriously and we use these to continually improve our services and where appropriate, to thank our teams for the excellent and tireless care and support they deliver.
Thank you for your positive review, I will share with all staff who will appreciate your kind words. We look forward to seeing you on your next visit.
Thank you for the lovely review and your ongoing cooperation during restrictions. It is a pleasure for all staff to be part of his rehabilitation progress.
Thank you for the lovely review. I will pass it on to all staff who will appreciate your words. Hopefully we can, over the coming months, get back to some normality.
Thank you so much for such a lovely review. I will be sure to pass on to all staff involved. It was a pleasure to meet your mum, even in the short time she was with us at Chase Park her personality and humour brightened our days.
Thank you for the positive review; I will pass on to all staff. We look forward to seeing you on your next stay.
Thank you for you kind words. It has been difficult for everyone during the current restrictions, hopefully they will ease soon. I will pass on your kind words to all staff.
Thank you for your kind words. It's good to know that the changes made have been positive. It was a pleasure for us to work with him on his rehabilitation journey and to get to know the family. I will pass on to all the staff who I am sure will appreciate your review.
Thank you for the positive review, I will pass this to staff who will certainly appreciate your kind words. As you are aware there have been a lot of changes at Chase Park and I am so pleased to hear it has been noticeable to relatives. It was a privilege to know your uncle and see the love and devotion your family shared.
Thank you for the kind words, I will pass onto the staff whom I am sure will appreciate it. It was a privilege to be part of his life, if only for a short time and to see the love and devotion you as a family shared.
Dear Joyce
Thank you for taking the time to write this review and we are pleased that you have found the standard of care for your sister of a high standard. Thank you also for the positive comments about the staff team, which I will pass on to the staff team, which will be appreciated by all.
Thank you for taking the time to write this review and we are pleased that you have found the care provided and environment of a high standard. I will certainly pass on your feedback and comments to the staff team, which will be appreciated by all.
Thank you for taking the time to write this review and it is pleasing to note that you have seen improvements within the service at Chase Park over recent months. Although there is still work to do, we believe that we are on the right track to continue to develop and enhance Chase Park further.
I know that the staff team were very saddened by the passing of your dad and I will ensure that I will pass on your positive feedback to the staff.
Dear Shauna
When I was first made aware of the concerns about the care of your uncle, I contacted you and we managed to have a positive meeting last week, to review the current concerns and work towards making the required improvements. It is always difficult when two different care providers are involved, but I believe that we will be in a better position to combine resources and be able to move forward and provide more continuity of care. We have reduced the use of agency staff over recent weeks and we will continue to recruit suitable nursing and support staff to improve the continuity of care. Please do not hesitate to contact me should you require any additional information.
Regards
Colin.
I found after a couple of visits that:
No approach from staff to inform me of the wellbeing of the person I was visiting.
The premises seemed in a state of disrepair with paint peeling, gutters filled with
1. At Chase Park a period of initial assessment of 6 weeks is our standard practice. A named professional is allocated after this period once therapeutic relationships can be established.
2. Under the new Government GDPR Guidelines the sharing of information to a friend would be a Breach of Confidentiality
3. Concerns which are raised by a service user are investigated at the time of the concern being raised and records of investigations and outcome are stored securely on site.
4. Gutters are due to be cleared in July 2018.
Thank you for your feedback regarding the smoking and cigarette ends on the site - as an organisation we are aware of this and have been addressing this on a daily basis with regular walk arounds and clean ups. However due to the nature of the service users we support this will be an ongoing problem due to their Neurological conditions and their levels of cognition.
Kind Regards
Registered Home Manager
The Review Score of 9.8 (9.845) out of 10 for Chase Park Neuro Centre is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Niraj qualified in 2006 and subsequently worked in the NHS and at the national hospital for Neurology, Queen square. Niraj was then involved in conducting clinical trials for Multiple Sclerosis and worked in Neurorehabilitation centres both within the NHS and independent sector. Niraj is the Director and responsible individual of Renal Health Ltd which owns and runs Chase park Neuro centre. Chase park neuro centre in Whickham, Gateshead is a 60 bed specialist nursing and rehabilitation centre set in beautiful surroundings and has its own therapy team, gym, hydropool and neuro-psychological input.
Qualifying as a Registered General Nurse in 1990, Iain specialised in critical care nursing and worked in various hospital settings, specialising in trauma and spinal injuries. Iain went on to gain valuable experience working within the NHS as a Service Manager for various acute and community services. Iain has over 10 years of experience as a Clinical Director in Neurological care.
Jude has over 20 years’ experience in health & social care management and has been a qualified nurse for over 30 years. Jude has previously been awarded the Great British Care Awards North East Registered Manager award and the GBCA North East Innovators Award.
Jude is passionate about ensuring residents, staff and families are able to experience the six senses: having a sense of security, purpose, continuity, belonging, fulfilment and significance. These six senses, together with the 6 C’s of care (care, compassion, competence, communication, courage & commitment), are fundamental to Chase Park’s philosophy of care and service.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chase Park Neuro Centre to verify any information. View our terms and conditions. Chase Park Neuro Centre has an Enhanced Service - more info.