
I would highly recommendJonathan B(Son of Resident/Service User)

Chase Park staff are hardworking and caringSelina L(Wife of Resident/Service User)


I would highly recommendJonathan B(Son of Resident/Service User)

Chase Park staff are hardworking and caringSelina L(Wife of Resident/Service User)


Chase Park provides specialist support for adults of all ages, abilities, and disabilities, with a focus on promoting well-being, independence, and inclusion. The service supports individuals with long-term nursing needs, as well as those working towards independent living following a period of rehabilitation. Residents who would benefit from therapeutic support have access to on-site Occupational Therapy and Physiotherapy services.
High-quality nursing care is delivered across two dedicated suites, including respite care...
Care Provided by Chase Park Neuro Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Neuro-rehabilitation service with hydrotherapy, physiotherapist, occupational therapy & Neuro-psychologist available.
The price(s) shown are provided by the care home. Contact Chase Park Neuro Centre for full pricing details and T&Cs.
Contact Chase Park Neuro Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Century Healthcare Ltd
- Private Owned
Person in charge
- Anthony Saiger (Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 108
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (26)
Visiting
- Chase Park operates open visiting apart from meal times. This is to enable the residents to eat their meals uninterrupted.
Parking
- Chase Park has onsite parking.
Chase Park Neuro Centre Reviews (59)
Chase Park Neuro Centre has a Review Score of 9.9 (9.861) out of 10, based on 19 reviews in the last 2 years.
Over all time Chase Park Neuro Centre has 59 reviews.
On Tuesday 23rd April 2023, my cousin celebrated her 100th birthday. When my husband and I arrived in the morning, we were shown into a room that had been specially decorated for the occasion. Cards and gifts were received from staff and residents and a lovely buffet was prepared for lunchtime with a wonderful cake to be cut and shared. The family liaison officer and staff were extremely kind and caring to my cousin and also to the residents who arrived to share the buffet. It was a wonderful day and an extremely happy one for my cousin. Thank you so much to all who made this day such a memorable one.
It was lovely to share the day with you all and join in the celebration.
We recently lost our mam and within weeks dad became very frail and unwell, to the point he needed 24-hour care. We were devastated that he couldn’t go back to his home but a room was quickly found for him at Chase Park Neuro Centre. From the minute we stepped through the doors, even before my dad arrived, we could feel the happy atmosphere and were treated with warmth by every member of staff we met.
We were encouraged to make dad's room exactly how he would want it and we truly felt that this would be home from home for him. Dad arrived on Monday evening and was soon settled in by the lovely staff on duty. Watching the staff interacting with him and other residents throughout the next day lifted our spirits and reassured us that he would be given the best care.
Sadly, my lovely dad passed away very quickly before even 24 hours had passed but the care and compassion we, as a family, were shown by the nurses and carers and the kindness and dignity they gave to my dad helped us through.
Thank you so much for taking time to write a lovely review at such a difficult time. It was our pleasure to meet your lovely Dad and his family if only for a very short time. I will pass on your kind words to all staff involved.
Very happy with the aspects of care for my brother.
Thank you for your review. It is a pleasure being involved with him and his family.
Mam has come on amazingly since being here; her progress is brilliant. The staff are all lovely, friendly and very helpful, they take really good care of her, and she likes being in here. Can't thank them enough for taking care of her as it's not always easy to get here, living so far away from here.
Thank you for the positive review. I will pass this on to all staff who will appreciate your kind words. It is a pleasure to see your mam progress.
The care my father received was great. He was treated with kindness and compassion.
The clinical lead and family liaison officer were exceptional and truly cared for my father and his well-being which meant a great deal to our family. His best interests were always at the forefront.
Towards the end, we were able to visit my father 24 hours a day and my mother stayed with him through the night.
At such a difficult time we could rely on Chase Park to meet my father's medical needs so we could focus on keeping him as comfortable as possible and creating a calm and loving environment for him.
Thank you for your lovely review. I will pass to all staff who will appreciate your kind words. It was our pleasure caring for your Dad and getting to know your family, he is greatly missed.
Today I said goodbye to my husband, who had lived at Chase Park for seven years. Throughout my husband's stay, the staff became my friends, people that I could talk to, and I knew pretty quickly they would give my husband the best care and attention that he needed. He came to the nursing home chair-bound, bed-bound, and later peg fed, so his existence was pretty miserable. Every day my husband would have many staff coming into his room just to say "hello" as well as deal with his everyday needs. They didn't just come in to say hello; they came to show that they cared, and this is why I would recommend anyone who is looking into placing a loved one into specialist care to seriously consider Chase Park. The staff are the kindest, friendliest, caring, and most wonderful people that were my pleasure to meet. This is not just a job for them; they are there because they want to be there, they want to give, and they want to help. The biggest hearts are found at Chase Park. Thank you so much.
Thank you so much for taking the time to write this at such a difficult time. It was a privilege to care for him and to get to know the whole family. He will be greatly missed by all.
All staff are very helpful and cheerful and always happy to listen to my concerns although sometimes don't carry out my recommendations which I repeatably ask, i.e. not to be in a wheelchair for over 4 hours.
Thank you for the review. As you are aware rehabilitation is an ongoing process and time in chairs etc. is as tolerated or as requested by the person.
In the short time my son has been at Chase Park Neuro Centre I have experienced a change in him. He is relaxed, happy and confident he is in good hands. Each member of staff he has come into contact with has been welcoming, kind and understanding of his condition. He is receiving the care and nursing needed and this is done with genuine empathy and professional courtesy.
Thank you for your kind words, I will pass them to all staff. It is a pleasure getting to know you both.
The care shown to myself and my wife was second to none.
Thank you for your lovely review, I will share this with all staff. It was lovely to meet you both and hopefully, we will see you soon.
The staff looking after her needs are mainly known to me and I find them all great. They are caring and during my discussions with them have always been useful and informative so I get a feeling of what is happening to my sister-in-law!
Thank you for the positive review. I will share with all staff who will really appreciate the positive feedback.
I find the staff very friendly and helpful, always help me with my son's bags. They seem to know my son's needs and what he enjoys and doesn't enjoy (likes to spend time alone without too much noise) depending on his mood. Every day is different so he can be quite challenging and hard work until you get to know his little ways.
Thank you for your kind words. It is a pleasure getting to know him and what makes him happy.
My husband has been here for a number of years, and I am very happy with his care. My husband has a set routine, and he does like to know the staff that are caring for him. Know that some staff go above and beyond. I'm very happy with the management, and I know if I have any concerns, they are acted upon very quickly. This makes it easier for myself and family knowing this.
Thank you for the kind review, its been so nice being all able to see each other face to face again.
My son has been here for twenty-two years, always been extremely happy.
Thank you for the positive review, I will share it with the team.
Attended Jubilee celebrations June 2022. Lovely, relaxed environment with live music outdoors, tea party with residents, family, friends and staff. Good selection of foods and drinks and tombola with a good selection of prizes. Staff are always very friendly and welcoming and try to engage as many residents as possible.
We are so pleased you enjoyed the celebration, it was so nice to all be together again.
My brother has been in Chase Park Neuro Centre for many years and has always received excellent care. Whenever we go to visit, the staff and other residents are always friendly and happy, they would go above and beyond to help you. My brother always looks clean and well cared for and loves all the staff. We never had to worry throughout the Covid-19 pandemic as they kept in touch and let us know how he was doing. They recently had a Jubilee party which was excellent, lovely food, a live band and raffles. You feel like you're part of a big family when you go to visit and are always made welcome.
Many thanks for the positive review. We are so pleased everyone enjoyed the party, us all being back together again was so lovely. We are all looking forward to other events over the summer.
Over the six years my brother has been a resident at Chase Park Neuro Centre, the staff have learnt to adapt and respond to his specific needs and have also made us feel as though we are part of the 'family', that is Chase Park's strength. We are so very grateful that they all kept my brother and all residents and visitors safe and cared for during the pandemic. It has been a very hard time for carers, taking the place of family when we could not be there. Yet they are still smiling! Thank you all for the super Platinum Jubilee party - getting us all back together in happiness and fun. You're stars.
Thank you so much for the lovely review, I will pass it to all staff who will be delighted with the recognition you have given them. The party was a great success and it was so nice to all be able to share together. We are looking forward to more events over the summer.
My husband, who is a resident in Chase Park Neuro Centre, had his 60th birthday. The family liaison person made the experience for me, my husband and family a lovely experience. She went above and beyond making it an enjoyable time. It meant a lot that my husband could celebrate his birthday with us and it's the personal touch that makes all the difference and contributes to my husband's well-being.
We are so pleased you all enjoyed his birthday. I will share with the team your lovely words.
Since my friend arrived at Chase Park Neuro Centre in November 2021, the staff involved in his around the clock care have been outstanding. All of the staff, including physios, support workers, one-to-one support workers and management, are always approachable and go over and above to give my friend the highest level of care. The progress I have seen over the past five months in my friend is remarkable. The physiotherapy has without a doubt helped him and having the offer of hydrotherapy several times per week has also played a key part in his recovery.
Thank you for the kind words. It is so nice to see the progress he is making.
My Dad has lived at Chase Park Neuro Centre for over ten years now due to a brain injury and as my dad needed specialist care, I can honestly say that I am so pleased I chose Chase Park Neuro Centre for him to live. Chase Park Neuro Centre excels in every way and they have made my dad's journey as comfortable as possible. Not only do they care in a practical sense for their own client and give them the very best of care but they also care in the respect that they help to maintain family connections too and they truly understand the importance of this. I can’t thank everyone at Chase Park Neuro Centre enough for providing the excellent level of care they have provided for my dad for over ten years and for being a truly wonderful team. Chase Park Neuro Centre offers the very best of care to its clients in the respect of being a specialist care home but it is also the hearts of those who work there that make the place feel like home. Chase Park Neuro Centre is more than just a care home, it is a home that cares.
Thank you so much for such lovely words. I know I speak for all when I say it is an absolute privilege to be part of your Dad's journey.
Chase Park Neuro Centre staff always encourage me and help me to achieve my goals and help me move to independent accommodation. I will always be grateful to everyone for the support and encouragement that was given to me and the support to solve issues that occurred.
Many thanks for the lovely review, I will share with staff who will appreciate your kind words. It was a pleasure working with you to achieve your independence.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 February 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 26 Mar 2025
Neurological and dementia nursing specialists, Chase Park, has announced the launch of their new 12-bed dementia nursing service in the heart of Whickham, Gateshead. The recently refurbished suites offer homely,...
There are no upcoming events for Chase Park Neuro Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Chase Park Neuro Centre.
Accreditations
There are no accreditations posted yet for Chase Park Neuro Centre.
Meet the Team (2)

Niraj qualified in 2006 and subsequently worked in the NHS and at the national hospital for Neurology, Queen square. Niraj was then involved in conducting clinical trials for Multiple Sclerosis and worked in Neurorehabilitation centres both within the NHS and independent sector. Niraj is the Director and responsible individual of Renal Health Ltd which owns and runs Chase park Neuro centre. Chase park neuro centre in Whickham, Gateshead is a 60 bed specialist nursing and rehabilitation centre set in beautiful surroundings and has its own therapy team, gym, hydropool and neuro-psychological input.

Qualifying as a Registered General Nurse in 1990, Iain specialised in critical care nursing and worked in various hospital settings, specialising in trauma and spinal injuries. Iain went on to gain valuable experience working within the NHS as a Service Manager for various acute and community services. Iain has over 10 years of experience as a Clinical Director in Neurological care.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chase Park Neuro Centre to verify any information. View our terms and conditions. Chase Park Neuro Centre has an Enhanced Service -more info.