The Downes Residential Home is a Grade 2 listed historic building situated within seven acres of beautiful grounds comprising of sun terraces, landscaped gardens, woodlands, a kitchen garden and an orchard overlooking the picturesque Hayle Estuary. The Downes is situated in the historic industrial town of Hayle, very close the extensive 3 miles of golden sands, local shops and amenities which can be easily accessed via public transport.
The Downes Care...
The Downes Residential Home is a Grade 2 listed historic building situated within seven acres of beautiful grounds comprising of sun terraces, landscaped gardens, woodlands, a kitchen garden and an orchard overlooking the picturesque Hayle Estuary. The Downes is situated in the historic industrial town of Hayle, very close the extensive 3 miles of golden sands, local shops and amenities which can be easily accessed via public transport.
The Downes Care Home is registered with CQC, with a current rating of 'Good' (January 2020), to accommodate 31 residents in 31 bedrooms, many with en-suite facilities, all fully equipped with television points, central heating and a high-tech nurse call system. 13 of these rooms have been newly renovated in the old chapel. The chapel conversion boasts modern and luxurious bedrooms that all include wet rooms whilst also showcasing many of the original features within the existing building.
There are several communal rooms of different sizes offering the scope for residents to enjoy some space on their own or to mix easily with others. The Downes has a small homely lounge, which provides attractive views over the Grade 2 listed garden. In addition to this lounge, there is a large lounge where you can relax, watch a film or television, pursue activities or chat with friends and relatives. On the first floor, there is also have a quiet, relaxing seating area used as a library. The home also has a light and spacious dining area for residents to enjoy their meals, snacks and refreshments. There is a craft and sensory room that is inclusive to all. Throughout the building there are handrails where needed, wheel-chair access and lifts to access different floors.
The Downes offers the highest quality standard of care and accommodation in a welcoming, warm and friendly environment together with the freedom to live with as much independence as suits the individual ability and wishes.
The price(s) shown are provided by the care home. Contact The Downes for full pricing details and T&Cs.
Contact The Downes to confirm what's included and get a personalised quote:
The Downes has a Review Score of 9.4 (9.407) out of 10, based on 7 reviews in the last 2 years.
Over all time The Downes has 34 reviews.
After a long hospital stay where my father lost...
After a long hospital stay where my father lost 8kg they worked with dieticians and the amazing catering team and got him back to normal weight in a couple of months. Above all they go the extra mile supporting the resident and family in times of need. Thank you for everything that you do so well.
My mum recently stayed at The Downes for 2 weeks. We were impressed by the effort made by the manager and staff to get to know Mum and understand her needs prior to her visit. There appeared to be lots of staff, all of whom seemed very attentive, warm and friendly. There seemed to be lots of...
My mum recently stayed at The Downes for 2 weeks. We were impressed by the effort made by the manager and staff to get to know Mum and understand her needs prior to her visit. There appeared to be lots of staff, all of whom seemed very attentive, warm and friendly. There seemed to be lots of activities available, including a weekly programme. There was good communication from staff, keeping us updated on Mum's settling and progress.
From the first moment I entered the building 17 months ago it had such a homely feel. The staff treat the residents with respect and kindness. Nothing is too much trouble and I sleep easy knowing my partner is safe and has dignity.
From the first moment I entered the building 17 months ago it had such a homely feel. The staff treat the residents with respect and kindness. Nothing is too much trouble and I sleep easy knowing my partner is safe and has dignity.
My husband came to the Downes in July 2024. In all that time, I have experienced great kindness towards my husband and myself - nothing is too much trouble, and each time I visit, everyone has been most helpful. The meals are very good - lots of variety - I was welcomed to share and excellent...
My husband came to the Downes in July 2024. In all that time, I have experienced great kindness towards my husband and myself - nothing is too much trouble, and each time I visit, everyone has been most helpful. The meals are very good - lots of variety - I was welcomed to share and excellent Christmas lunch with my husband, and this made what could have been a very lonely time into a positive and special occasion (this being the first time in 60 years we have lived apart) His room is really lovely, everything is kept spotlessly clean and tidy, in fact I am extremely grateful that he can live there at the Downes, looked after by very loving and caring staff.
The staff are always friendly, nothing is too much trouble. The home is always clean and tidy. Amazing outside area.
The staff are always friendly, nothing is too much trouble. The home is always clean and tidy. Amazing outside area.
My Aunty has thrived in The Downs, trips out, baking, art and lots more. The staff are all lovely and caring and the food is wonderful. The Downs is set in beautiful grounds and even a simple trip around the gardens is most enjoyable.
My Aunty has thrived in The Downs, trips out, baking, art and lots more. The staff are all lovely and caring and the food is wonderful. The Downs is set in beautiful grounds and even a simple trip around the gardens is most enjoyable.
Mum blossomed in The Downes. She loved the activities, the company and the positive attitude of the staff. In the afternoons she was always to be found in the lounge, sitting amongst her friends. Everyone was kind and compassionate and she appreciated the care that she received. Whilst she was...
The Downes has a wonderful, relaxed atmosphere and I wouldn't hesitate to recommend it to anyone seeking care for their loved ones.
My mum moved into The Downes in November, she's been happy and the staff couldn't have been better. She's now at end of life and the care has been more than we could ask for.
My mum moved into The Downes in November, she's been happy and the staff couldn't have been better. She's now at end of life and the care has been more than we could ask for.
Very positive experience, the staff were all helpful and the care was superb. Mum had to be admitted as an emergency after a fall and both the manager and the care staff stepped up to the mark. I would not hesitate to recommend The Downes.
Very positive experience, the staff were all helpful and the care was superb. Mum had to be admitted as an emergency after a fall and both the manager and the care staff stepped up to the mark. I would not hesitate to recommend The Downes.
The building is imposing but it is not a fortress. When you ring the doorbell, someone always comes to let you in. The staff are always visible, helpful and often fully involved with the residents. The manager's door is invariably open and in a key position and the dogs also can see everything that...
The building is imposing but it is not a fortress. When you ring the doorbell, someone always comes to let you in. The staff are always visible, helpful and often fully involved with the residents. The manager's door is invariably open and in a key position and the dogs also can see everything that is going on. The gardens! Where to start? Are simply amazing and kept beautifully, especially the lawns. I visit frequently and my mother has blossomed during her time there. The is always a sense of peace, order and understanding. It is a stress-free environment in a stressful world.
I greatly appreciate the effort taken by the care staff in rehabilitating my mother as she slowly recovers from a recent illness. Activities (rated satisfactory) have, of course, been curtailed during the past two years because of the pandemic.
I greatly appreciate the effort taken by the care staff in rehabilitating my mother as she slowly recovers from a recent illness. Activities (rated satisfactory) have, of course, been curtailed during the past two years because of the pandemic.
Wonderful place. Feels like home - not a home. Staff helpful and attentive. Could not ask for better care.
Wonderful place. Feels like home - not a home. Staff helpful and attentive. Could not ask for better care.
The best care at all times. Everybody happy with a smile to share. A lot of people happy in their work. It sounds too gushing, but it's all true. A good second home for anyone. Never a dull moment. One happy person.
The best care at all times. Everybody happy with a smile to share. A lot of people happy in their work. It sounds too gushing, but it's all true. A good second home for anyone. Never a dull moment. One happy person.
I have always been given great kindness by everyone and would recommend to anyone looking for a home.
I have always been given great kindness by everyone and would recommend to anyone looking for a home.
Although my mother only moved here five weeks ago, she was treated with great care and respect, and we greatly appreciated the time and support given to us all during her end of life care. We only wish she could have experienced more of this lovely home. Many thanks to all the staff.
Although my mother only moved here five weeks ago, she was treated with great care and respect, and we greatly appreciated the time and support given to us all during her end of life care. We only wish she could have experienced more of this lovely home. Many thanks to all the staff.
I find the nursing here is a very good standard. They are always very helpful with everything you ask them. Nothing is too much for them.
I find the nursing here is a very good standard. They are always very helpful with everything you ask them. Nothing is too much for them.
I am so pleased that when Mum had a fall and broke her hip and shoulder; that she was sent to The Downes when she came out of the hospital. Thankfully there was a space, so Mum was allowed to stay there after her recovery. I really feel that Mum is making a full recovery and she is bright and more...
If you need a well-run care home for your loved one, I would recommend you try and get them into The Downes.
We have found all the staff and managers at The Downes to be extremely caring. They care for relatives as well as residents making the transition to a care home as pain-free as possible. As well as physical care they try to provide a variety of activities inside and outside to care for residents...
We have found all the staff and managers at The Downes to be extremely caring. They care for relatives as well as residents making the transition to a care home as pain-free as possible. As well as physical care they try to provide a variety of activities inside and outside to care for residents wellbeing.
During Lockdown skype was put in place very quickly which has been a godsend. On the whole and excellent care home.
During Lockdown skype was put in place very quickly which has been a godsend. On the whole and excellent care home.
The home is spotless. The staff are very caring. My aunt is very happy there. I have no worries.
The home is spotless. The staff are very caring. My aunt is very happy there. I have no worries.
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Hannah is the Home Manager of The Downes having joined the team as our Care support manager in July 2018, she has experience working in both nursing...
Hannah is the Home Manager of The Downes having joined the team as our Care support manager in July 2018, she has experience working in both nursing and residential homes across Cornwall.
Hannah is currently our in-house trainer and medication and care plan Auditor and oversees the daily running of the staff and residents.
She has a B.Ed. Hons Degree, NVQ 2 & 3 Health and Social Care and Assessors Care Certificate.
While at The Downes Hannah has completed her level 5 in Leadership and Management
Older Person Care, Dementia, Learning Disability / Autism, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
There are 31 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Downes to verify any information. View our terms and conditions. The Downes has an Enhanced Service -what an Enhanced Service includes.