Aspen Grange

Coldnailhurst Avenue, Braintree CM7 5PY
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9.8 96 Reviews
  • Aspen Grange, Braintree
Welcome to Aspen Grange, a purpose-built haven designed to provide exceptional care and support across two spacious floors. The home offers a range of services including residential, nursing, and dementia care, delivered by a highly skilled team dedicated to enhancing the lives of residents.

At Aspen Grange, the team has undergone thorough dementia-specific training and is committed to providing specialised care that meets the unique needs of individuals living with dementia.

The team also understands that transitioning into residential care can be a significant adjustment, which is why they take extra care to ensure residents feel at home from the moment they arrive. Residents are encouraged to choose their preferred room and personalise it with belongings from home, creating their own personal haven within the Aspen Grange community.

Residents enjoy a diverse and exciting program of activities aimed at promoting both physical and mental well-being. From gardening and film screenings to musical entertainment, movement classes, massages, and manicures, there's something for everyone to enjoy at Aspen Grange.

The team invites you to visit Aspen Grange and see the warmth and professionalism of the team and how they're dedicated to providing compassionate care in a welcoming and homely environment.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Owner

  • Opal Care Homes Ltd

Person in charge

  • Sharon Thompson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (49)
  • Single Rooms with Ensuite Wet Room (48)

Visiting

  • Aspen Grange Care Home is thrilled to welcome visitors. Visitors encouraged to visit loved ones dedicated team members always available to greet them with a warm welcome.

Parking

  • Aspen Grange Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.

Aspen Grange Reviews (96)

9.8

Aspen Grange has a Review Score of 9.8 (9.803) out of 10, based on 23 reviews in the last 2 years.
Over all time Aspen Grange has 96 reviews.

Overall Experience
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Date Published
  • 96
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  • 23
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Reviewer Connection to Aspen Grange
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Total of 96, showing 81-96
Review from Heather C (Niece of Resident) published on 12 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt moved into Aspen Grange in January 2017. The manager was excellent, the staff team outstanding. The care my aunt received was excellent.
Our family was always made welcome and always offered tea and coffee.
Sadly my aunt passed away in April and she was treated with dignity and love.
The
staff team showed her and the family so much compassion, outstanding home
Reply from Rhoda Potts-Casey, Home Manager at Aspen Grange

Thank you for the lovely comments.

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Review from Raymond L (Husband of Resident) published on 11 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always friendly and helpful and residents appear to be well looked after.
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Review from Margaret S (Wife of Resident) published on 11 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I very much appreciate the care and attention given to my husband, which has made his life and mine, much easier to cope with his Dementia.
Aspen Grange was a happy place for him to be in and it was especially nice for him to celebrate Christmas and his birthday there.
Many thanks.
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Review from James H (Son of Resident) published on 10 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found all the staff at the home caring and understanding at all times.
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Review from N A (Wife of Resident) published on 4 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring, enthusiastic and welcoming.
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Review from John R (Son-in-law of Resident) published on 24 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can not express how happy we are at the care that is given and shown at Aspen Grange. After 2 false starts at other establishments we can finally rest in the peaceful knowledge that my father- in- law is being cared for in a professional and thoughtful manner.
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Review from Sophie M (Daughter of Resident) published on 17 March 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
As a family, we are extremely pleased with the care provided and given to my father. I live 3 hours drive away and so can't visit as often as I would like, but the staff are always happy to update me when I call, and they call me whenever they need to, keeping me well informed. They are extremely accommodating,
willing to help, and are also extremely patient and kind to the service users, nothing is too much trouble. We cant imagine that there is a better place for my father and they offer exceptional value for money.
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Review from Raymond L (Husband of Resident) published on 22 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always treated with respect and find the staff very helpful. The home always appears to be clean and tidy. I have taken meals there with my wife and the food is of a good standard. I can visit anytime I like, and the manager is always approachable.
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Review from S B (Daughter of Resident) published on 18 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally pleased with the care and positive attitudes. Mum only been here for 4 weeks. Some maintenance issues ongoing - light switch in bathroom - rocker cover missing and despite repeated requests, not replaced. Emergency call button - can't plug into wall - again, problem in existence on admittance
- still not fixed..
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Review from Ian and Julie (Friend of Resident) published on 5 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nice and clean facilities. Room for patient made to look like her own living room. Staff very friendly and helpful. Maybe dining room looks a bit overcrowded. Security very good. We have been told meals are very good. The above is based only on our 4 visits, but staff very accommodating relating to
the resident's health and well being and when needed they have telephoned us with any problems which arose.
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Review from Vic D (Husband of Resident) published on 28 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank you all for all you have done for my wife, while she was in your care. We could not do without you keep it up. You will always be my friends.
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Review from Carole M (Daughter of Resident) published on 24 December 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff in the home are always visible and on hand if needed, friendly and happy the home creates a homely environment. The food looks home cooked, and the main meal is three courses. The residents are shown two courses on plates so that they can choose what they would like to eat. A pleasant atmosphere
and different activities for those that wish to take part.
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Review from Janice C (Daughter of Resident) published on 24 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
General experience, my mother is always well cared for and all her needs are met, in a lovely and extremely caring manner.
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Review from David M (Husband of Resident) published on 11 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The first impression on entering Aspen Grange is of scrupulous cleanliness and the absence of unpleasant odours. The staff are uniformly cheerful, welcoming and helpful. Any staff member seems willing to help and I have not been told 'that's not my job' by any of them. In general they seem keen to go
the extra mile to ensure that good quality care and even entertainment is provided.
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Review from Madge S (Daughter of Resident) published on 28 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Aspen Grange is a very caring home. My mother who is 99 years old has been there for three years. As far as we can tell she is happy there. My brother and I looked for a home nearer to where I live but nothing came up to the standard of Aspen Grange. All the staff are very friendly and caring. I don't
know what we would have done if our mother was not there. We cannot thank them enough.
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Review from Frances C (Wife of Resident) published on 12 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care at the home. The staff are very welcoming, make you feel "at home" when visiting. The atmosphere is happy and warm. If you do ask a question or make a comment, you are always listened to with care.
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Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for Aspen Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.803 for Aspen Grange is calculated as follows: ( (216 Excellents x 5) + (53 Goods x 4) ) ÷ 269 Ratings = 4.803
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Aspen Grange is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Sharon

Sharon Thompson

Job Title: Care Home Manager

I joined Aspen Grange as Manager at the end of January 2020. Having worked in the care sector for over 20 years, I have extensive experience as the registered manager of three previous care homes. These include residential and nursing settings, including supporting people living with dementia.


I have personal experience of looking after a family member with dementia, so I understand the impacts of the condition from both sides. My journey in care began as a care assistant 21 years ago, working my way to Home Manager, having achieved my Registered Manager award.


I am a firm believer in person-centred care to achieve a good quality of life for our residents. With the right care and environment, you can truly make a positive change in residents’ lives. I’m looking forward to working with my team and being part of the Aspen Grange Family.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aspen Grange to verify any information. View our terms and conditions. Aspen Grange has an Enhanced Service - more info.