Aspen Grange

Coldnailhurst Avenue, Braintree CM7 5PY
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9.8 96 Reviews
  • Aspen Grange, Braintree
Welcome to Aspen Grange, a purpose-built haven designed to provide exceptional care and support across two spacious floors. The home offers a range of services including residential, nursing, and dementia care, delivered by a highly skilled team dedicated to enhancing the lives of residents.

At Aspen Grange, the team has undergone thorough dementia-specific training and is committed to providing specialised care that meets the unique needs of individuals living with dementia.

The team also understands that transitioning into residential care can be a significant adjustment, which is why they take extra care to ensure residents feel at home from the moment they arrive. Residents are encouraged to choose their preferred room and personalise it with belongings from home, creating their own personal haven within the Aspen Grange community.

Residents enjoy a diverse and exciting program of activities aimed at promoting both physical and mental well-being. From gardening and film screenings to musical entertainment, movement classes, massages, and manicures, there's something for everyone to enjoy at Aspen Grange.

The team invites you to visit Aspen Grange and see the warmth and professionalism of the team and how they're dedicated to providing compassionate care in a welcoming and homely environment.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Owner

  • Opal Care Homes Ltd

Person in charge

  • Sharon Thompson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (49)
  • Single Rooms with Ensuite Wet Room (48)

Visiting

  • Aspen Grange Care Home is thrilled to welcome visitors. Visitors encouraged to visit loved ones dedicated team members always available to greet them with a warm welcome.

Parking

  • Aspen Grange Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.

Aspen Grange Reviews (96)

9.8

Aspen Grange has a Review Score of 9.8 (9.803) out of 10, based on 23 reviews in the last 2 years.
Over all time Aspen Grange has 96 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Aspen Grange
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Total of 96, showing 1-20
Review from Jennifer B (Daughter of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Aspen Grange for just over a year. My sister, husband and I are very pleased with her care. She has a nice ensuite room, the carers are amazing, so helpful, and friendly. They look after her hygiene needs and make her laugh, and encourage her to sit in the lounge. Nearly all the carers
we see have been there since mum moved in. The nurses are great at keeping on top of her medical needs, even when she spits her pills out.
Reply from Sharon Thompson, Home Manager at Aspen Grange

Thank you for the lovely review, we are glad that you are all happy with mums care at Aspen Grange.

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Review from Roger O (Husband of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has now spent the first month in Aspen Grange. To date, I cannot fault facilities, management, carers, cleaners, cleanliness and comfort for the residents. Their food is adequate, with menus changing daily. There is a lovely garden with tables, chairs and gazebos for residents and families to
enjoy. Entertainment is provided most days. Dogs are allowed to visit also. My family and me are all in agreement, my wife is definitely in the right place to be cared for.
Reply from Sharon Thompson, Home Manager at Aspen Grange

Thank you so much for this lovely review, we are so glad you are happy and that your wife is happy living with us at Aspen Grange. I will pass on your lovely comments to the staff. Thank you

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Review from Andy B (Son of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved my mother to Aspen Grange Dec 24. Since that move i have found the staff happily engage with my mother at various times of the day. they are very polite, helpful and caring towards my mother with seemingly no request to much to ask. They manage her diabetes well providing her with a well balanced
diet including fresh fruit each day. Although my mother is generally bed-bound, the staff make great efforts so she can now frequently have a proper bath.
Maintence is well attended to and the Home are quite amenable to hanging pictures etc on the walls for you.
The Home provide a variety of stimulating activities and events, even feeding the birds in the garden which she enjoys watching from her room window. The home is always clean and secure.
All in all, a much much better care home than the previous home in Chelmsford that Mother was in that was also more expensive.
Reply from Sharon Thompson, Home Manager at Aspen Grange

Thank you very much for such a lovely review, I will share your comments with the team

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Review from K B (Power of Attorney of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My step mother in law is being well cared for at Aspen Grange. The staff manage her dementia extremely well and she is much more happy and content than she was before she arrived at Aspen Grange. The staff go the extra mile to engage with her and provide activities which she enjoys.
Reply from Sharon Thompson, Home Manager at Aspen Grange

Thank you very much for your lovely review, I will ensure that this is passed on to all the staff.

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Review from B C (Husband of Resident) published on 5 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Aspen Grange is a very good care home
My wife is being treated very well
The staff looking after my wife care for her so well
I have no worries she is being look after
Wife seem happy and content
She is in the best place
Reply from Sharon Thompson, Home Manager at Aspen Grange

Thank you very much for taking time to complete the review, this is very much appreciated, thank you.

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Review from L G (Daughter of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely pleased with the care and respect that my mum and my dad get in Aspen Grange. The staff are very kind and caring and go out of their way to do everything possible for the residents. I have never gone into the care home and had to say I'm unhappy about one thing as they are very well cared
for and would recommend this care home all the time.
Reply from Sharon Thompson, Home Manager at Aspen Grange

Thank you so much for this review. It is a pleasure to care for mum and dad, I will pass on your comments to the staff.

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Review from Alan F (Husband of Resident) published on 2 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everything and everybody is brilliant, friendly, helpful, and commendable. Two minor gripes that sometimes go unnoticed - she's often slumped down too far in her chair and frequently hasn't swallowed the dispersible medication. Both issues are usually dealt with promptly by the staff.
Reply from Caroline Walker, Marketing at Aspen Grange

Thank you very much for your kind words. We aim to ensure our residents are safe, comfortable, and happy and I am glad our staff respond quickly when required.

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Review from Joanna W (Daughter of Resident) published on 2 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a long-term resident and whenever I raise an issue with the staff regarding a request from my mother it is dealt with quickly and efficiently. The rooms are spacious and I find all the staff very helpful.
Reply from Sharon Thompson, Home Manager at Aspen Grange

Thank you for taking the time to complete a review, I will ensure this is passed onto the staff.

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Review from Angela B (Daughter-in-law of Resident) published on 9 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been in Aspen Grange now for 4 months. Since going into the home she is eating, drinking and socialising in her own way with dementia.
She is washed and dressed every day which never happened when she had carers at home. The staff are the ones that have worked hard and been very
patient to achieve this.
The staff and manager are fantastic I cannot thank them enough.
Reply from Sharon Thompson, Home Manager at Aspen Grange

Thank you very much for your kind words, I will pass these on to the staff, thank you again.

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Review from B B (Wife of Resident) published on 3 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
So happy with the care my husband is receiving from all the staff.
His nursing care has been wonderful, all his medication and injections have been administered and any concerns I have had are always answered.
Haircuts, and chiropody are great extras.
Reply from Sharon Thompson, Home Manager at Aspen Grange

Thank you for your review, I understand why you haven't commented on activities because unfortunately, your husband doesn't attend any, however, the staff always try and encourage him to do so.

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Review from Carol N (Daughter of Resident) published on 26 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has recently become a permanent resident at Aspen Grange. It has been a difficult time for me, but all the staff have been absolutely amazing and that has really helped with the transition into full-time care. She can be challenging at times, but the staff always respond with kindness and are
excellent at distracting her and engaging her in a discussion. My mum loves her dog, and she is always welcomed into the home to visit Mum.
The home is always clean and sweet smelling, and the food always looks good.
Reply from Sharon Thompson, Home Manager at Aspen Grange

Thank you very much for taking the time to complete this review; I will pass on the lovely comments to the team.

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Review from J T (Stepson of Resident) published on 25 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Aspen Grange is a care home offering full support for my Stepmother who has severe dementia and has been residing there now for almost 6 months. They are able to cope with her behavioral changes and provide good hygiene and personal care that fully meets her needs.
Reply from Sharon Thompson, Home Manager at Aspen Grange

Thank you very much for taking the time to complete a review for us.

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Review from Jayne W (Daughter of Resident) published on 19 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was only in the home for 5 days before he sadly passed away, the care he received over this period was excellent, the manager of the home was very understanding and put our minds at ease, as we were very apprehensive about my dad going into a home, we couldn't have asked for better care for him,
l would highly recommend this home for any person suffering from dementia.
Reply from Sharon Thompson, Home Manager at Aspen Grange

Thank you so much for this review, it was a pleasure to meet you as a family and a pleasure to look after your father, it's just a shame he wasn't with us long.

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Review from Carol C (Husband of Resident) published on 13 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband moved to Aspen Grange Nursing Home initially on a discharge to assess basis having been in hospital for several weeks with minimal support from hospital staff. After a few weeks at Aspen Grange my husband was supported to try walking (shuffling) again; he had his first shower in 2 years;
was supported to eat meals with the support of carers alongside other residents. All the staff made my husband feel so welcome it enabled him to settle quickly.
It was never the plan for my husband to move to a care home as we always wanted to care for him at home but the staff made the decision much easier to make and despite initial reservations it was the right decision to make.
Reply from Sharon Thompson, Home Manager at Aspen Grange

Thank you very much for the lovely review, we have all been amazed at his determination to succeed in trying new things again.

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Review from Sandra S (Daughter of Resident) published on 7 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The management and staff are so kind, warm, friendly and welcoming.
The care home is extremely clean and tidy with a very cosy feel.
The care and attention given to my mum is excellent.
Thank you to all staff.
Reply from Sharon Thompson, Home Manager at Aspen Grange

Thank you for the lovely review, it is so nice to see Mum coming out of her room now and taking part in the activities, she is a different person now to the lady that came to us 6 months ago.

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Review from B O (Son of Resident) published on 29 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care service provider. Lovely care home, friendly staff, clean building. Plenty of activities for the residents. Wonderful food.
Reply from Sharon Thompson, Home Manager at Aspen Grange

Thank you so much for this lovely review, I will pass this on to the team

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Review from F H (Daughter of Resident) published on 18 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A thank you to all of the staff at Aspen Grange in Braintree. Our Dad was moved there after being fast-tracked out of hospital in July 2023 for end-of-life care. After a month in hospital, he was weak, dirty and confused. He was welcomed and cared for immediately in a nice comfy spacious room. The staff
built up a rapport straight away and realised that although he was very weak, he still had a good sense of humour. They encouraged him to eat and drink and helped him sit in the communal areas with the other residents. He thrived there although but after a while preferred his own space and to stay in his room - which staff always respected. Thanks to the care and the support of the staff he is strong enough to move back to his home town. He met with his consultant last who wasn't expecting to ever see him again - he said that one of the reasons he's still here is thanks to the care of the staff for giving him extra time to spend with family.
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Review from Andrew M (Son of Resident) published on 28 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After a fall, my dad spent six weeks in hospital and the improvement in both his health and general demeanour was marked after only two days in Aspen Grange. He loves the staff who are (without exception) all very friendly and helpful. Dad has never been in a care home before and I was worried he wouldn't
settle but he's very happy.
Reply from Sharon Thompson, Home Manager at Aspen Grange

Thank you very much for your review, Dad is a pleasure to look after, I am so glad that he has settled in the home and you are happy.

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Review from Julie T (Daughter of Resident) published on 13 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I are so happy that our mum is being cared for at Aspen Grange, she spent six weeks in hospital and was extremely anxious and unhappy there. She moved to Aspen Grange the first week in January and was immediately made to feel at home. She was very confused and anxious but has now settled
in and has started to gain confidence. She has been cared for with dignity and respect and the staff are kind, helpful and a joy to be around. They are always good-humoured and ready to help with anything. It feels like a family.
The variety of home-cooked food is first class, especially the home-baked biscuits and cakes.
We are always made welcome and offered teas and coffees.
Our mum's anxiety levels have reduced dramatically as have ours, we know that she is in the best possible place for her current circumstances.
Thank you sincerely for all the effort that you have made in making this difficult transition for Mum as best as it can be.
Bravo Aspen Grange.
Reply from Sharon Thompson, Home Manager at Aspen Grange

Thank you very much for this lovely review for Aspen Grange, your kind words mean so much to us and I will make sure that this is passed on to all the staff in the home, thank you again.

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Review from Susan D (Daughter of Resident) published on 7 February 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been at Aspen Grange since November 2023 and the manager has been so helpful and professional. The staff are all lovely, very kind and considerate of my mum's needs. The rooms are clean and spacious and when I visit I am always offered tea and cake. My mum is eating well and looks so much
healthier at 86. There is also a new full-time activities coordinator on board which I think will be really great for the residents too. The anxiety has been lifted knowing that she is safe and very well looked after. Thank you, Aspen Grange.
Reply from Sharon Thompson, Home Manager at Aspen Grange

Thank you for your kind words, I will pass your comments to the staff, Mum actively takes part in the activities and has enjoyed the planned outings, we regularly ask the residents what they would like to do and carry out their wishes the best we can.

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Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for Aspen Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.803 for Aspen Grange is calculated as follows: ( (216 Excellents x 5) + (53 Goods x 4) ) ÷ 269 Ratings = 4.803
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Aspen Grange is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Sharon

Sharon Thompson

Job Title: Care Home Manager

I joined Aspen Grange as Manager at the end of January 2020. Having worked in the care sector for over 20 years, I have extensive experience as the registered manager of three previous care homes. These include residential and nursing settings, including supporting people living with dementia.


I have personal experience of looking after a family member with dementia, so I understand the impacts of the condition from both sides. My journey in care began as a care assistant 21 years ago, working my way to Home Manager, having achieved my Registered Manager award.


I am a firm believer in person-centred care to achieve a good quality of life for our residents. With the right care and environment, you can truly make a positive change in residents’ lives. I’m looking forward to working with my team and being part of the Aspen Grange Family.

Frequently Asked Questions about Aspen Grange

What types of Care is Aspen Grange registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Aspen Grange have?

There are 49 Single Rooms.

What are the Facilities & Services at Aspen Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Aspen Grange to the centre of Braintree?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aspen Grange to verify any information. View our terms and conditions. Aspen Grange has an Enhanced Service - more info.