Aspen Grange

My dad was only in the home for 5 days before he sadly passed away, the care he received over this period was excellent, the manager of the home was very understanding and put our minds at ease, as we were very apprehensive about my dad going into a home, we couldn't have asked for better care for him, l would highly recommend this home for any person suffering from dementia.

It was never the plan for my husband to move to a care home as we always wanted to care for him at home but the staff made the decision much easier to make and despite initial reservations it was the right decision to make.

Thank you to all staff.

Very good care service provider. Lovely care home, friendly staff, clean building. Plenty of activities for the residents. Wonderful food.

A thank you to all of the staff at Aspen Grange in Braintree. Our Dad was moved there after being fast-tracked out of hospital in July 2023 for end-of-life care. After a month in hospital, he was weak, dirty and confused. He was welcomed and cared for immediately in a nice comfy spacious room. The staff built up a rapport straight away and realised that although he was very weak, he still had a good sense of humour. They encouraged him to eat and drink and helped him sit in the communal areas with the other residents. He thrived there although but after a while preferred his own space and to stay in his room - which staff always respected. Thanks to the care and the support of the staff he is strong enough to move back to his home town. He met with his consultant last who wasn't expecting to ever see him again - he said that one of the reasons he's still here is thanks to the care of the staff for giving him extra time to spend with family.

After a fall, my dad spent six weeks in hospital and the improvement in both his health and general demeanour was marked after only two days in Aspen Grange. He loves the staff who are (without exception) all very friendly and helpful. Dad has never been in a care home before and I was worried he wouldn't settle but he's very happy.

Bravo Aspen Grange.

My mum has been at Aspen Grange since November 2023 and the manager has been so helpful and professional. The staff are all lovely, very kind and considerate of my mum's needs. The rooms are clean and spacious and when I visit I am always offered tea and cake. My mum is eating well and looks so much healthier at 86. There is also a new full-time activities coordinator on board which I think will be really great for the residents too. The anxiety has been lifted knowing that she is safe and very well looked after. Thank you, Aspen Grange.

My mother came to Aspen Grange following a move from another care home that said they could not meet her needs. She was very unhappy at the old care home and her behaviour was a problem at times but since moving to Aspen Grange she is instantly more settled and happy which is a testament to how she is being cared for. I was very worried about moving my mother but Aspen Grange made the whole process easy and relaxed - I am very happy with how things have gone so far - thank you!

My father always had a smile on his face when living here and never complained to me once about any of the carers or facilities (which is very unlike him).

My mum sadly past recently and was in palliative care, this was a hard time for myself and close family, but the staff made sure we spent the time with her easily. I had a bed and could sleep next to Mum and bought extra things into the room to make her last weeks and days more comfortable. Whatever we needed, they helped. This goes a long way. So my review is based on the home, staff and general care, which is top-notch. The garden is due to be redone soon as it does need an update and once that’s done it will be even better for your loved ones to spend time there. Great home.

My family and I were so happy that my sister was cared for in Aspen Grange, where she really felt at home. My sister was always cared for with dignity and respect. All the staff are kind, helpful and a joy to be around. They are always good-humoured and ready to help with anything. It feels like a family.

The care seems very good and my relative is well looked after and thoroughly enjoys the meals. There are activities provided, although my particular relation finds it difficult to contribute and interact.

As a family, we are extremely happy with the care and support our relative is receiving from the staff at Aspen Grange. Our relative is being well looked after; clean, tidy, safe and warm. Eating and drinking really well. Our relative is able to wander around the home in a safe environment, he enjoys the church service, music and other activities within the home. Food is presented well.

My father was a resident at Aspen Grange for 18 months before he recently passed away. I am incredibly grateful to the lovely caring staff for their kindness and compassion during the last week of my father's life. Nothing seemed too much trouble and I will remember their understanding and sympathy at this sad time. I will miss visiting Dad and seeing you all, but please accept my sincere thanks for all you did for him and the support you gave us as a family.

Satisfactory when we have been allowed to visit. My husband seems cared for well and nursed through a second bout of covid. Accommodation always clean in the visiting areas and his room.

They look after you and keep you up to date.

I cared for my mum who was diagnosed with mixed Dementia in 2016 and went into Aspen Grange in March 2021 until with great sadness we lost her on the 2nd Oct 2021. The kindness and compassion shown from all members of staff working at Aspen Grange was professional and faultless and I wouldn't hesitate in recommending them to anyone I come across. Facilities are first class and the activities and entertainment provided were excellent. The final two weeks before we lost my mum were the hardest of my life and I miss her every day. I feel reassured by the fact that she was cared for with compassion and kindness.

Really friendly, helpful staff. Listened to everything we told them. They make us feel really welcome. My mum is looked after really well. Her room is clean and tidy. They keep us informed on any matters regarding mum. The most important thing is my mum is happy and getting the best care.

We are very happy with the way my brother has settled in. His care is extremely professional and very sympathetic kindly and understanding. Everyone is helpful, gentle and encouraging. All his needs are being met. We are regularly kept informed of his needs and well-being and we are very satisfied with his care.