Aspen Grange

Coldnailhurst Avenue, Braintree CM7 5PY
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9.8 96 Reviews
  • Aspen Grange, Braintree
Welcome to Aspen Grange, a purpose-built haven designed to provide exceptional care and support across two spacious floors. The home offers a range of services including residential, nursing, and dementia care, delivered by a highly skilled team dedicated to enhancing the lives of residents.

At Aspen Grange, the team has undergone thorough dementia-specific training and is committed to providing specialised care that meets the unique needs of individuals living with dementia.

The team also understands that transitioning into residential care can be a significant adjustment, which is why they take extra care to ensure residents feel at home from the moment they arrive. Residents are encouraged to choose their preferred room and personalise it with belongings from home, creating their own personal haven within the Aspen Grange community.

Residents enjoy a diverse and exciting program of activities aimed at promoting both physical and mental well-being. From gardening and film screenings to musical entertainment, movement classes, massages, and manicures, there's something for everyone to enjoy at Aspen Grange.

The team invites you to visit Aspen Grange and see the warmth and professionalism of the team and how they're dedicated to providing compassionate care in a welcoming and homely environment.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Owner

  • Opal Care Homes Ltd

Person in charge

  • Sharon Thompson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (49)
  • Single Rooms with Ensuite Wet Room (48)

Visiting

  • Aspen Grange Care Home is thrilled to welcome visitors. Visitors encouraged to visit loved ones dedicated team members always available to greet them with a warm welcome.

Parking

  • Aspen Grange Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.

Aspen Grange Reviews (96)

9.8

Aspen Grange has a Review Score of 9.8 (9.803) out of 10, based on 23 reviews in the last 2 years.
Over all time Aspen Grange has 96 reviews.

Overall Experience
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Date Published
  • 96
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Reviewer Connection to Aspen Grange
  • 37
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Review from Alice W (Daughter of Resident) published on 13 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad's needs have changed over the eighteen months he has lived at Aspen Grange and the staff have adapted quickly to these changes. Anticipating and responding to his needs with their kind and compassionate professionalism.
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Review from S M (Wife of Resident) published on 12 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband transferred to Aspen Grange five weeks ago.
There is a marked difference in his behaviour since he has been here. He has some challenging behaviours which have improved greatly, thanks to the care and patience that has been shown by every member of staff. They are always pleasant and polite
to everyone, residents and family alike.
The home is always clean and tidy and therefore a very pleasant place to visit.
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Review from Brenda D (Power of Attorney of Resident) published on 11 March 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The home appears clean although quite an unpleasant smell (of urine?)odour in the corridor. The staff always seem friendly and helpful. I would like to see a little more attention given to occupying residents on a daily basis occasional outings/events are only infrequent, mental stimulation is needed.
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Review from Dean G (Son of Resident) published on 7 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are extremely friendly and helpful and immediately contact me when there are any problems concerning my father. I feel my dad is very safe and well cared for. The activities laid on are very good and I attend as often as possible. The music is always very fun and the residents always join
in as do I. Only concern is items going missing but I understand how hard it is to control.
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Review from S P (Wife of Resident) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Aspen Grange for five months and the care he has received since day one has been outstanding. It is run by the most friendly and professional management and nursing team supported by equally excellent carers and other staff members.
I cannot praise this care home enough
and thank all the staff for the care they give my husband and the ongoing support they also give to me and my daughters at this difficult time.
I would definitely recommend it to family and friends.
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Review from Cheryl H (Daughter of Resident) published on 12 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Aspen Grange is always clean, welcoming and caring. Dad is always well looked after and he settled really well into his home. The staff are always looking out for Dad, bringing him drinks and cake which he loves. I would recommend Aspen Grange to anyone looking for care for their family.
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Review from dorothy B (Husband of Resident) published on 12 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers have all been very respectful to my husband. He settled in very quickly. The help you get is very good. Nothing is any trouble at all.
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Review from Lynne M (Daughter of Resident) published on 9 November 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father has now been at Aspen Grange for the past 18th months. We, like many families, felt very guilty at Dad having to go into a care home, but we needn't have worried. The home is clean and tidy. The staff are wonderful, they care for Dad in a very empathetic way, allowing him the freedom he needs
to roam, not restricting him to a chair. There is a genuine feeling of kindness from the staff, who always update us on his ups and downs when we visit. His personal care is always good, and the monitoring of his food intake etc., is excellent. We as a family are extremely happy with this home and are very grateful to ALL the staff for the care they give our father.
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Review from C N (Daughter of Resident) published on 9 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Aspen Grange have been life-changing for my Dad as a resident and also my Mum, who was Dad’s full time career for a number of years until his needs became too great.


During the initial assessment of Dad’s needs as an individual with Lewy Body Dementia and Parkinsons, it became clear that

the Aspen Grange team “got it” - they understood Dad’s condition and what he, and my Mum, were going through.


From our arrival with Dad on day one, the staff have been empathetic, endlessly patient, and very importantly constantly considerate of Dad’s dignity, individual needs and preferences.


We are now able to see Dad on a daily basis being given the personalised and sympathetic care that he needs - we are welcome to visit any time, my children also enjoy the visits to see Grandad and recognise most of the nurses and carers too.


Whilst Dad is still having to live through such a cruel illness, it has been
such a comfort to my family and I to know that he is in caring, expert hands.

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Review from Jennifer C (Daughter of Resident) published on 31 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a very special nursing home, mainly for people with dementia. The staff treat all with residents with respect, patience, care and love. My lovely mum was so happy, she looked 10 years younger after only three days. I only wish she had been able to live there a year earlier.
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Review from Catherine S (Friend of Resident) published on 28 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my friend of 40+ years today. I have watched her deteriorate over the last few years when she was living alone. The improvement in her since living in Aspen Grange is remarkable. She was dressed lovely, she looked healthy and even though her memory is failing, she conversed really well.
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Review from David F (Son of Resident) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very caring team, clean and professional.
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Review from Linda F (Relative of Resident) published on 19 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Aspen Grange is one of the nicest care homes we viewed in the area. From our first contact with the home, we found the staff very helpful, friendly and kind.
All the staff seem happy in their work, which makes for a good atmosphere.
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Review from Stewart H (Son of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother, who has dementia, has been a resident at Aspen Grange for 3 months and I can fault nothing in relation to the care that she has and is receiving.


The staff are attentive and caring, not only to the residents, but also to their family.


The facilities in relation to rooms/food etc are

excellent.


I would recommend Aspen Grange to others.

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Review from Sally C (Wife of Resident) published on 1 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The heat in the upstairs lounge in the summer is unacceptable. How the staff cope I don't know. Heat blocking film for the large window has still not been installed. Only two small windows open, no air conditioning to expensive to repair. Something must be done before next summer.
Reply from Rhoda Potts-Casey, Home Manager at Aspen Grange

Thank you for your comments, the company is aware of these issues and will most decently be rectified before the hot weather returns.

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Review from B H (Daughter of Resident) published on 1 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Now mum (and myself) have settled to the situation all seems to be extremely good.
Mum is always clean and tidy, medication always given. The meals continue to be excellent and a very good choice. If mum can be persuaded there are communal activities most days which the staff organise. The nature of
illness I now accept means the loss of items, so now I take no small items in. The staff have allowed me to adjust for which I am very grateful.
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Review from John S (Husband of Resident) published on 16 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would recommend this home.
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Review from Rodney P (Husband of Resident) published on 13 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been in Aspen Grange for three weeks following a period since April 17 in a centre in Chelmsford. She has Parkinsons and Lewy body dementia so far I am pleased with her care at Aspen Grange.
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Review from C S (Daughter of Resident) published on 12 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very difficult to look after and we like the home she is in and they do their best to look after her and she is a lot calmer in this environment.
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Review from Catherine S (Daughter of Resident) published on 19 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly, caring and kind. Have made us feel very welcome when we visit our dad.
The shock of downward health has been made easier by the care and compassion both to our dad and his family.
The calm atmosphere is very good, the staff are lovely and the tea dances and visits out are always lovely
and my dad seems to enjoy them. We have seen photos and he is always smiling which is such a joy for us to see.
We are so pleased that Dad is being looked after so well - it makes a great different story to a very sad situation.
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Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for Aspen Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.803 for Aspen Grange is calculated as follows: ( (216 Excellents x 5) + (53 Goods x 4) ) ÷ 269 Ratings = 4.803
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Aspen Grange is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Sharon

Sharon Thompson

Job Title: Care Home Manager

I joined Aspen Grange as Manager at the end of January 2020. Having worked in the care sector for over 20 years, I have extensive experience as the registered manager of three previous care homes. These include residential and nursing settings, including supporting people living with dementia.


I have personal experience of looking after a family member with dementia, so I understand the impacts of the condition from both sides. My journey in care began as a care assistant 21 years ago, working my way to Home Manager, having achieved my Registered Manager award.


I am a firm believer in person-centred care to achieve a good quality of life for our residents. With the right care and environment, you can truly make a positive change in residents’ lives. I’m looking forward to working with my team and being part of the Aspen Grange Family.

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