Aspen Grange

My dad has been a resident here for approx 7 months. He is well cared for and treated with dignity and respect. The home is clean, the rooms bright and the staff friendly. The security is excellent. The atmosphere is good and mostly calm which must be difficult to achieve. I feel happy that this home is suitable for my Dad's care in his latter years.

The staff are very caring and always on hand to assist the residents. Some have very challenging behaviour and I have never heard them speak to a resident in anger. They are very patient and always divert the residents to calm them. Mum is safe and well cared for.

Extremely pleased that the manager and staff support my nan and family as well as taking care of my grandad.

My partner appears to be well and happy and has a good rapport with the staff, he has praised the food in particular. Have not met any management personnel and have not had an opinion on how my partner is doing. Not seen a care plan, assuming one exists.

I always feel welcomed and comfortable when visiting my husband.

Pleased with the home and staff. Care is very satisfactory.

Dad's needs have changed over the eighteen months he has lived at Aspen Grange and the staff have adapted quickly to these changes. Anticipating and responding to his needs with their kind and compassionate professionalism.

The home is always clean and tidy and therefore a very pleasant place to visit.

The home appears clean although quite an unpleasant smell (of urine?)odour in the corridor. The staff always seem friendly and helpful. I would like to see a little more attention given to occupying residents on a daily basis occasional outings/events are only infrequent, mental stimulation is needed.

The staff are extremely friendly and helpful and immediately contact me when there are any problems concerning my father. I feel my dad is very safe and well cared for. The activities laid on are very good and I attend as often as possible. The music is always very fun and the residents always join in as do I. Only concern is items going missing but I understand how hard it is to control.

I would definitely recommend it to family and friends.

Aspen Grange is always clean, welcoming and caring. Dad is always well looked after and he settled really well into his home. The staff are always looking out for Dad, bringing him drinks and cake which he loves. I would recommend Aspen Grange to anyone looking for care for their family.

The carers have all been very respectful to my husband. He settled in very quickly. The help you get is very good. Nothing is any trouble at all.

My father has now been at Aspen Grange for the past 18th months. We, like many families, felt very guilty at Dad having to go into a care home, but we needn't have worried. The home is clean and tidy. The staff are wonderful, they care for Dad in a very empathetic way, allowing him the freedom he needs to roam, not restricting him to a chair. There is a genuine feeling of kindness from the staff, who always update us on his ups and downs when we visit. His personal care is always good, and the monitoring of his food intake etc., is excellent. We as a family are extremely happy with this home and are very grateful to ALL the staff for the care they give our father.

The team at Aspen Grange have been life-changing for my Dad as a resident and also my Mum, who was Dad’s full time career for a number of years until his needs became too great.

During the initial assessment of Dad’s needs as an individual with Lewy Body Dementia and Parkinsons, it became clear that the Aspen Grange team “got it” - they understood Dad’s condition and what he, and my Mum, were going through.

From our arrival with Dad on day one, the staff have been empathetic, endlessly patient, and very importantly constantly considerate of Dad’s dignity, individual needs and preferences.

We are now able to see Dad on a daily basis being given the personalised and sympathetic care that he needs - we are welcome to visit any time, my children also enjoy the visits to see Grandad and recognise most of the nurses and carers too.

such a comfort to my family and I to know that he is in caring, expert hands.

This is a very special nursing home, mainly for people with dementia. The staff treat all with residents with respect, patience, care and love. My lovely mum was so happy, she looked 10 years younger after only three days. I only wish she had been able to live there a year earlier.

I visited my friend of 40+ years today. I have watched her deteriorate over the last few years when she was living alone. The improvement in her since living in Aspen Grange is remarkable. She was dressed lovely, she looked healthy and even though her memory is failing, she conversed really well.

A very caring team, clean and professional.

All the staff seem happy in their work, which makes for a good atmosphere.

My mother, who has dementia, has been a resident at Aspen Grange for 3 months and I can fault nothing in relation to the care that she has and is receiving.

The staff are attentive and caring, not only to the residents, but also to their family.

The facilities in relation to rooms/food etc are excellent.

I would recommend Aspen Grange to others.