
She is very happy here, the staff go above and beyond to meet her needs.June C(Daughter of Resident/Service User)

The staff are very friendly and helpful and chatty with my husband.Rosemary H(Wife of Resident/Service User)


She is very happy here, the staff go above and beyond to meet her needs.June C(Daughter of Resident/Service User)

The staff are very friendly and helpful and chatty with my husband.Rosemary H(Wife of Resident/Service User)


Handford House is a welcoming care home in Ipswich, providing residential, nursing, dementia, respite and palliative care. The home also provides care for under-65s and younger adults with disabilities.
The 52 comfortable bedrooms are arranged over two floors and can be personalised with treasured belongings and furniture, helping each person make their space their own. A choice of lounges and dining areas provides space for relaxing and socialising, while the home...
Handford House is a welcoming care home in Ipswich, providing residential, nursing, dementia, respite and palliative care. The home also provides care for under-65s and younger adults with disabilities.
The 52 comfortable bedrooms are arranged over two floors and can be personalised with treasured belongings and furniture, helping each person make their space their own. A choice of lounges and dining areas provides space for relaxing and socialising, while the home also has a large activities room and hairdressing salon.
The dedicated team takes a holistic approach to care, providing personalised support that considers each person's social, psychological, and spiritual wellbeing alongside individual care and clinical needs. Personal choice, dignity, and independence are encouraged wherever possible.
Activities are an important part of daily life at Handford House and are shaped around individual interests and preferences. Regular activities include mind, body and soul sessions, gardening, baking, book club, movement to music and shopping trips, with one-to-one opportunities also available.
Fresh, homemade meals are prepared each day using local suppliers, with restaurant-style dining and flexible mealtimes. Menus offer choice and variety, with individual preferences, dietary requirements, allergies, and preferred portion sizes taken into account.
The well-kept gardens include two patio areas, raised flower beds and seating, providing plenty of opportunities to spend time outdoors. Handford House is also close to Ipswich town centre, giving people and their families easy access to local shops, restaurants and amenities.
Care Provided by Handford House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 52 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Handford House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Handford House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Agnieszka McDonald (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (52)
- Single Rooms with ensuite Wet Room (32)
Handford House Reviews (90)
Handford House has a Review Score of 9.0 (9.010) out of 10, based on 25 reviews in the last 2 years.
Over all time Handford House has 90 reviews.
We were particularly pleased that when our mum first visited him she was unsure where to catch a bus home when leaving. Staff were extremely kind to her and walked her to the nearest bus...
We were particularly pleased that when our mum first visited him she was unsure where to catch a bus home when leaving. Staff were extremely kind to her and walked her to the nearest bus stop.
Mum is very happy that Dad is being well cared for.
Now the home has a new manager it has improved greatly. The staff are happier in their work. A nice refreshing change and many good things are to come. Uniforms have been introduced which is good so now visitors and staff can be identified.
Now the home has a new manager it has improved greatly. The staff are happier in their work. A nice refreshing change and many good things are to come. Uniforms have been introduced which is good so now visitors and staff can be identified.
The staff are friendly and helpful, I was offered help to move my dad's belongings in.
TV was checked straight away, so was...
The staff are friendly and helpful, I was offered help to move my dad's belongings in.
TV was checked straight away, so was ready for dad to use.
The staff bend down to be level with the residents and treat them with care and respect and are very helpful.
My brother was cared for with dignity and respect. His needs were met by the staff in a most caring and considerate manner. We thank them for making his time with them so stress free for all the family and himself.
My brother was cared for with dignity and respect. His needs were met by the staff in a most caring and considerate manner. We thank them for making his time with them so stress free for all the family and himself.
My wife was in Handford House for eight years. She was always treated well and kept clean and well fed.
My wife was in Handford House for eight years. She was always treated well and kept clean and well fed.
The Dove Unit is far too hot - low ceilings, inadequate extractors, poor designed windows (cheap) - most uncomfortable in heat, please action now. An extremely well run home with a first class manager. She motivates her carefully recruited caring staff and then always ensures quality standards,...
The Dove Unit is far too hot - low ceilings, inadequate extractors, poor designed windows (cheap) - most uncomfortable in heat, please action now. An extremely well run home with a first class manager. She motivates her carefully recruited caring staff and then always ensures quality standards, plus that resident's care is constantly maintained to provide them with their individual comforts and needs, personal hygiene and appearance, regular drinks plus the carers compassion to respond and make the residents feel they are special and loved as people. I speak of dementia, Dove Unit. I wish the Manager have a 16 hours clerical assistant. She is bogged down with paperwork, preventing her managing/monitoring on Dove Unit. Please action this now.
The staff have been wonderful to my mother as she was in a very bad state having being sent there from hospital. The activities used to be wonderful when she first arrived and they were organised by a staff member who later left. Since then, there has not been much. I come three days a week and...
The staff have been wonderful to my mother as she was in a very bad state having being sent there from hospital. The activities used to be wonderful when she first arrived and they were organised by a staff member who later left. Since then, there has not been much. I come three days a week and feel activities could be improved.
Activities that happened recently are Sports Days every Thursday with a...
Our activity co-ordinator has left for another position, we now have 2 activity staff but they are new in the role and so need support and encouragement and are in the process of finding out the social needs of the residents.Activities that happened recently are Sports Days every Thursday with a professional, mini bus trips weekly ,Cheese and wine evening, Summer Fayre , garden activities, Hymn service, Tea and Cake McMillan afternoon, Local art pig hunt in town.
She has learning disabilities, which the home...
She has learning disabilities, which the home were not used to, but they had no hesitation in taking her in. The staff and management have been totally supportive of her and she is so happy to be a resident at this care home. Great service.
My mum has been at Handford House since March 2015 following 3 months in hospital. It was difficult to find a home that would meet mums needs of both nursing and dementia care. Most homes seem to address one or the other.
As a family we had concerns about mum having to go into nursing care as...
My mum has been at Handford House since March 2015 following 3 months in hospital. It was difficult to find a home that would meet mums needs of both nursing and dementia care. Most homes seem to address one or the other.
As a family we had concerns about mum having to go into nursing care as she had been living independently prior to her stay in hospital. After a short period of being unsettled which was fully expected and explained to us by the Manager, mum soon settled in very well.
The staff are good and many are exceptional. They treat every resident as an individual with care and dignity. Mum has early stages of dementia and the staff make her feel as if she is part of their bigger family. Mum has a wicked sense of humour and the staff recognise this and encourage her to spend as much time as she wants with both staff and other residents.
The food is very good and if there is nothing on the menu that mum wants they are happy to make something different for her.
Bedrooms and communal areas are kept very clean and there are rooms designated for activities and relaxation. One even has a little bar area where residents can socialise.
We, as a family, visit mum everyday and I can honestly say we are made to feel very welcome. Mum now sees Handford House as her home and is very happy there.
My mother moved to Handford House early April 2015 after spending 6 weeks in Ipswich hospital where she was being treated for a very serious stroke. She needed 24 hour care. She couldn't do anything for herself and could only communicate in a very basic manner. Most days when visiting we were...
My mother moved to Handford House early April 2015 after spending 6 weeks in Ipswich hospital where she was being treated for a very serious stroke. She needed 24 hour care. She couldn't do anything for herself and could only communicate in a very basic manner. Most days when visiting we were unsure whether she was aware of us being there or not. However all the staff at Handford house, whatever their position, treated mum with great care and respect, as if she was fully aware and involved in day to day life. So much so that one day when we were visiting, she managed to say just one thing, and that was, "They make a fuss of me here" Sadly she died peacefully in the early hours of June 30th. I would say that everyone at Handford House made mum's last weeks as good as they could be.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (2)
- 04 Dec 2025
Residents at Handford House, a care home in Ipswich, received a handwritten letter from Sir David Attenborough. The 99-year-old broadcaster replied after residents wrote to him, sharing how much they...
- 04 Dec 2025
Residents at Handford House, a care home in Ipswich, received a handwritten letter from Sir David Attenborough. The 99-year-old broadcaster replied after residents wrote to him, sharing how much they...
- 13 Nov 2024
Handford House is thrilled to announce the appointment of Renata Sulugiuc as the new Home Manager. With over 14 years of experience as a registered nurse and a strong background...
- 05 Nov 2026Organiser: Handford House
- 05 Dec 2026Organiser: Handford House
Awards / Recognitions (11)
- 07 May 2026Recipient: Handford House
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for Handford House.
Meet the Team (4)

I’m passionate about building meaningful relationships with residents and their families, and creating a warm, safe, and supportive environment where...
I’m passionate about building meaningful relationships with residents and their families, and creating a warm, safe, and supportive environment where everyone feels valued. I take pride in making a positive difference each day by bringing comfort, dignity, and moments of joy to residents’ lives, while supporting their overall well-being. I hold an NVQ Level 3 qualification and am committed to delivering high-quality care at Handford House.

I enjoy the sense of achievement that comes from interacting with residents and getting to know each of them personally. I like to involve residents...
I enjoy the sense of achievement that comes from interacting with residents and getting to know each of them personally. I like to involve residents in decision-making and conversations, and I’ve already introduced activities such as hand and nail care, quizzes, and games of dominoes. I also take time to speak with families to better understand each resident’s needs and interests. I hold a Diploma in Dementia Awareness and a GNVQ Level 2 in Customer Service, which supports me in providing thoughtful and engaging care.

I enjoy the daily interaction with staff, residents, and their families in such a warm and inviting atmosphere. I always greet everyone with a friendly smile, helping to create a welcoming environment where residents and visitors feel at ease.

Creating a warm and welcoming environment is what I love most about Handford House. I enjoy building strong relationships with residents and their...
Creating a warm and welcoming environment is what I love most about Handford House. I enjoy building strong relationships with residents and their families, helping to ensure everyone feels valued, supported, and cared for.
As a Registered Nurse with 11 years of experience, I am passionate about delivering high-quality, person-centred care. I have a particular interest in supporting people living with dementia and helping to enhance residents' wellbeing, dignity, and quality of life.
My background includes roles within the NHS and as a Clinical Lead in Neurological Rehabilitation and Complex Care Management, providing me with extensive experience in supporting people with a wide range of care needs.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Handford House to verify any information. View our terms and conditions. Handford House has an Enhanced Service -what an Enhanced Service includes.