






Ashgrove is a 42 bed care home that adopts a person-centred approach to the needs of its residents, offering skilled care, companionship, choice and comfort.
Occupants are welcome to personalise their surroundings, supported by a friendly team of carers and ancillary staff who are also experienced in dementia care and also offer a respite service.
The home is committed to maximising the home's potential for good physical, mental and emotional health, providing...
Care Provided by Ashgrove Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 56 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashgrove Care Home for full pricing details and T&Cs.
Contact Ashgrove Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Belvedere Care Homes Ltd
- Private Owned
Person in charge
- Caroline Whelpton(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
- Number of floors: 1
Room Information
- Single Rooms (56)
- Single Rooms with ensuite Wet Room (5)
Ashgrove Care Home Reviews (32)
Ashgrove Care Home has a Review Score of 8.5 (8.481) out of 10, based on 13 reviews in the last 2 years.
Over all time Ashgrove Care Home has 32 reviews.
David arrived November 24. His care was good and very good when he became really ill and lost weight. Since his recovery, I can only say I am pleased he is where he is, as the care is wonderful; they even pre-empt his needs. I.e. administering pain killers for suspected headaches, which he can't communicate. The staff are always alert to everyone's needs and treat them with respect, gentleness, kindness and humour. They communicate well with relatives as well as residents. A good, caring home with the welfare of residents at heart.
Supporting residents through periods of illness and recovery is extremely important to us, and it is reassuring to know that the team were attentive and able to...
My sister has been in this home for 4 years and under this management since July 2025. It has improved immensely, the staff have always done their best, but appear to be much happier in their work.
Thank you for your kind feedback. Since the change in care provider and the introduction of new management, it has been really encouraging to see Ashgrove Care Home continue to thrive. It is especially lovely to hear that this has been noticed by families and reflected in the experience of...
I come here practically every day and I find the staff really lovely caring people they go above and beyond.
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you find our team caring and dedicated - they truly do go above and beyond every day to make Ashgrove a warm and welcoming home for our residents. Your feedback means a lot to all of us
I believe the care at Ashgrove is as good as you will ever get. The staff are caring and attentive, also well-trained and happy. I am very content to have my mother in their care.
Thank you so much, for taking the time to share such a thoughtful and positive review.As the new care provider for Ashgrove, it's truly heartwarming to read your kind words about our team and the care your mother is receiving. It means a great deal to us to know that you feel content and reassured....
The home is clean and a very safe environment.
Her dietary needs are well catered for, the staff are very dedicated and go the extra mile to make her feel special and indeed very happy.
There is also a wide variety of engaging entertainment and activities. The best care home in the area, in my opinion.
Thank you so much for your kind words and thoughtful review.As a new care provider, we are absolutely delighted to hear that the team at Ashgrove Care Home are upholding the values we hold dear - respect, dignity, compassion, inclusion, and community.It's wonderful to know that your mum is...
The staff at the care home cannot do enough for the residents and are always smiling and very helpful, my mother in law is always saying how good the staff are, and we had xmas dinner there and it was very nice and I have no hesitation recommending this home.
Thank you for your kind feedback I will pass this on to the team, Thanks.
Always a pleasant atmosphere around the home. Staff go above and beyond with the residents and are extremely supportive with residents family and friends. Warm and inviting, clean, well cooked food. Always activities happening to suit everyone.
Thankyou for your very kind feedback I will share this with the team, Thanks.
Good points - none. Bad points - numerous.
1) No apparent staff uniform or name badges worn, so was hard to tell who actually worked there or was just visiting.
2) Floors always appeared to be dirty, unswepped and not mopped properly.
3) Always seemed to be short staffed as could be waiting well over 30 minutes for call bell to be answered and an even longer wait for help then to be offered.
4) Bedding not changed regularly as one incident involved my mum being sick and 3 days later the same bedding with sick stains was still on the bed.
5) Medical negligence led to a blue light admission to hospital which my mum never came back from. LA closed safeguarding only after the home re-trained staff and made changes to many procedures and procedures, it us unforgivable that a resident should have to experience negligence to ensure the most basic of things are properly taken care of. Please think twice before considering this home for a loved one.
Facilities: very institutional, noisy, alarms continually going off for extended periods.
Care: missed medication over 14 days resulting in emergency hospital admission. Proven in formal investigation and admitted to by Minster Care.
Cleanliness: room floor cleaned once, dirty communal areas.
Dignity: multiple occasions left in soiled clothing for over 2.5 hours.
Food: effort was made to cater for likes/dislikes.
Staff: 14 days of missed medication and extremely poor personal care delivery say it all. Suspect minimum staffing only.
Management: lied to my face, failed to properly act on complaints and tried to dodge safeguarding reporting.
Safety: not a safe caring place, they put my mum in hospital and took her dignity.
Rooms: ok size, basic empty boxes, noisy due to echoey halls.
Value: none.
Comments are factual based on either personal witness, formal investigation from the home or evidenced in documents from a subject access request. People deserve so much better.
We take all feedback very seriously. The care and wellbeing of our residents is always our principal priority. The LA has carried out an inspection around any safeguarding's and complaints and this has been closed with no action. Please be assured we have daily cleaning and deep cleaning programmes...
The "lounge" is a very depressing room with NHS looking chairs with residents slumped in them. Call bells are constantly going off. Residents are not really given choice in their care or even what they are given to drink, it is just put in front of them. They are lucky to have basic needs met. I am amazed the registered manager passed his interview with the CQC. He is either in his office with the door closed or not in the home.
We take all feedback very seriously. The care and wellbeing of our residents is always our principal priority. The LA has carried out an inspection around any safeguarding's etc. and the issue has been closed. Please be assured we have daily cleaning and deep cleaning programmes in place. Our menus...
I am so pleased with the care my mother has received at Ashgrove Care Home. She is now at end-of-life and all your staff have been first-class, from all the care staff and cleaners in the last eighteen months. God bless them all.
Thank you so much for your kind review. Your mum will be missed! Thanks.
My mum has gone from strength to strength over the past 6 months. She now comes out of her room and joins in with activities that are by far more meaningful and take place most days. She has put weight on and enjoys the food. Her mental health has come on leaps and bounds.
Thank you all for your hard work, kindness and compassion.
I would now recommend Ashgrove as the place to live!
It even has its own fully stocked-bar now!
Thank you for your feedback. We appreciate your recognition of the team's hard work and the improvements in your mum's well-being. Thank you for your continued trust and support.
Overall Ashgrove is a very good care home, my experience has mostly been positive, no care home is 100% the staff is very good and any issues have been promptly handled with. My Father was in Ashgrove for nearly 3 years.
Thank you for your kind review, I will ensure this is passed on to the staff team. It was a pleasure caring for your dad and you all as a family. Take care.
Sensitive decisions about care were competently made; also staff assertively chased meds and advice from GPs/pharmacies, in fact, anything to ensure Dad's comfort which was often hard due to Dad's illness but staff did their best (Dad agreed). The quality of care was consistent and professional, even given Dad's complex care needs.
Whilst the above qualities are important, the main strength of Ashgrove Care Home appeared to be the calibre of the staff who work there. They are amazing, compassionate, calm, good-humoured, kind and caring and they appear to like and respect elderly persons.
If you are looking for an exemplary care home for your loved one, consider Ashgrove first. If I ever need one, hope you're all still there!
Thank you for this amazing review of our service. We always try to deliver the best and most efficient care possible and involve the families. I am very proud of the team as they continue to develop and grow. We are so lucky to have such a fantastic group of residents to care for and families who have great understanding and support for all we do. Thank you so much.
A big thank you to all the staff that cared, supported and nursed my dad in his final months. Without these dedicated staff I don’t know how we would have coped. I also want to thank them for the help and support given to our family as he sadly passed away last month, but it was very peaceful and calm. Some of the staff attended his funeral and we respect them and thank them for doing so. His wife remains under their wing; she is happy and contented with her carers and loves the activities, they keep her going as she lives with vascular dementia. A lovely care home in nice surroundings with great staff, which we truly appreciate.
Thank you for your very kind comments. Ashgrove always tries to deliver the best care possible to both the resident and the family. Thank you for entrusting us with caring for your precious parents.
I have been in the care sector for 40 + years. This by far is the best place I know. From the moment Mum and family arrived we were all treated with respect and dignity. I was given a room close to Mum's and all meals and drinks. I cannot thank the manager, nurses or carers enough. I highly recommend Ashgrove Nursing Home. Even after Mum's passing 28 hours after arriving the staff were there for us.
Thank you so very much for this lovely review. Working with your mum, yourselves and professionals to ensure Mum received everything she needed in such a short time showed team working at its very best. It was a pleasure to meet you and care for your Mum. Please feel free to keep in touch.
Needed a much-wanted break from problems, illness etc. Personal help appreciated after having broken my wrist.
Happy that you enjoyed your mini break and were enabled to have time to rehabilitate. It was a pleasure to spend time working with you.
Both parents are in Ashgrove Care Home and both have different needs. They are both well cared for and without this, I doubt that, in all honesty, they would still be here as it was getting dangerous in their own environment. We have peace of mind that their care needs are well met by the Ashgrove team.
It is our pleasure to have your parents in our home and we ensure to maintain high standards of care at all times. Thank you for sharing your experience with us, the home team would be happy to receive such kind words.
Kind regards,Rahi
Mum's voice is, "this is my home here, and I am with a good crowd".
Thank you so much. Our ultimate aim is always to ensure every resident feels safe and listened to and feels that Ashgrove is 'their home'.
My sister spent approximately 5 months in the nursing wing of the care home before she recently passed away. The support and understanding that I have received from the manager has been second to none, she always made time for me if I had any questions or concerns and I knew she would ensure that my sister was well cared for, and her needs would be met. All of the staff have been amazing, treating my sister with respect, patience, dignity, and also humour, which she appreciated and loved. It's the people who make this Home the place that it is, and I cannot praise them highly enough. I would recommend it to anyone considering having a loved one cared for there.
Thank you so much for the lovely comments. We are all the richer for having the pleasure to provide care and support to such a lovely lady. Always remembered with a smile - and a loaf of Hovis!
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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Frequently Asked Questions about Ashgrove Care Home
What types of Care is Ashgrove Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ashgrove Care Home have?
There are 56 Single Rooms.
What are the Facilities & Services at Ashgrove Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ashgrove Care Home to the centre of Cleethorpes?
1.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashgrove Care Home to verify any information. View our terms and conditions. Ashgrove Care Home has an Enhanced Service -more info.