What types of Care is Chestnut Lodge registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Chestnut Lodge?

Lift, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Chestnut Lodge to the centre of Yeovil?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Chestnut Lodge care home, 166 Hendford Hill, Yeovil, Somerset BA20 2RG

Review from L B (Wife of Resident) published on 4 March 2026 Submitted via Postal Card • Report

Overall Experience

This is the first time I have done one of these reviews and hope it is ok. I have found that all matters relating to the review to be accurate. All staff are very good and helpful and kind when it comes to things that are needed to be known.

Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you for your review and your kind words about all the staff.

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Review from June C (Sister of Resident) published on 27 February 2026 Submitted via Website • Report

Overall Experience

For anyone looking for accomodation for their loved ones CHESTNUT LODGE is the perfect place
My brother lived at Chestnut Lodge for three years before his passing in May 2025.
His time there was so happy, he was well cared for and treated like family, as was I when visiting.
When he became ill he

was looked after with such care and attention, even though he could be difficult at times. Their support after his passing was second to none.
The manager (Graham) and his wonderful team
treated every resident with respect and attention even when they were run off their feet.
My brother absolutely loved being at Chestnut Lodge, he called it home. The catering was excellent (he loved his food)
Bedrooms and comunial areaswere always clean and tidy, the housekeeping team team making sure that residents had clean laundry and bedding, Very important to me
The activities team always made sure that the residents had an enjoyable and varied program. So much laughter so much

Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank June for your lovely comments.
Les was a lovely man, very popular with staff and other residents. We do try to include relatives into the Chestnut family, so I am pleased you felt that. I will pass on your comments to the team. I am particularly pleased that you praised our Domestic Team who do so much good work to make our residents lives better.
Thank you.

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Review from S B (Daughter of Resident) published on 24 February 2026 Submitted via Website • Report

Overall Experience

Chestnut lodge are always very accommodating when I'm looking for respite care for my step MIL with dementia.
They meet her needs and keep us updated regularly.
Very happy with the care provided by all staff and management at Chestnut Lodge.

Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you for your kind words.
It has been a pleasure looking Yvonne, initially for day care and then for respite breaks.
We keep one bed for respite stays so that we can support carers looking after loved ones.

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Review from J M (Daughter of Resident) published on 24 February 2026 Submitted via Website • Report

Overall Experience

The staff appear to be very caring towards residents. The food is good quality but sometimes not very warm by the time it is served. Activities provided are varied and interesting for residents to join in with if they want to. There were some issues with the lift breaking down which took a long time

to resolve but presumably this was down to the contractors and having to wait for spare parts. This was potentially an issue for residents on upper floors if they were unable to use the stairs to access some activities etc.

Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you for your review.
It was our pleasure to look after Tom.
We have recently appointed a highly experienced Chef and the feedback from residents and other relatives is that food service has improved.
I shared your concerns about the reliability of the lift and am pleased to say a brand new lift was fitted before Christmas.
We have also purchased a lift climbing chair in the unlikely event our new lift breaks down.

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Review from Xiaoping N (Daughter of Resident) published on 24 February 2026 Submitted via Website • Report

Overall Experience

I can't thank the staff at Chestnut Lodge care home enough for the care, kindness and respect they showed my father. He has been a resident there for around two years and from the very beginning the team made him feel safe, comfortable and truly valued.
My father was too ill for me to look after him.

Since he's been a resident at Chestnut Lodge, he has gone from eating liquid food to solid foods. During Chinese New Year, the staff had decorated his room to celebrate with him. They also make Chinese food for him on occasions.
The staff are not only professional but genuinely compassionate, attentive and willing to go the extra mile. The home itself is warm, clean and welcoming, creating a lovely environment for residents.
Knowing that my dad is surrounded by people who treat him with respect and kindness gave my family a real peace of mind. Our family are incredibly grateful for everything and would recommend Chestnut Lodge to any family looking for a supportive care home.

Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you Lucy for your review.
It has been interesting looking after your father, with different challenges to our other residents but also a pleasure.
Thank you for your kind words which I will share with the whole team, particularly the 5 Activity staff who were excellent with the Chinee New Year.
Thank you Graham

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Review from Les T (Partner of Resident) published on 20 February 2026 Submitted via Website • Report

Overall Experience

After many years of looking after my wife with daily care workers four times a day, Lydia went into respite and her life changed for the better. So much so that when a place opened in Chestnut Lodge she stayed on and has improved incredibly where even with dementia she is active with a wonderful Activities

team who encourage her to join in the physical activities.
It is such a blessing to know how dedicated the care home staff are and they are willing to listen to the concerns of myself as Lydia's loved one, when any problems do happen to crop up. And what a blessing that I can share a Lunch with Lydia because I can eat with her when on my Sunday visit.
It gives me such peace of mind to knew she is well looked after and a great joy to send the pictures of Lydia around the world to our many friends in Canada, South Africa, Russia and Australia. Thank You all at Chestnut Lodge.
Les

Reply from Graham Oakes, Registered Manager at Chestnut LodgeDear Les
Thank you for your review.
Your wife adds something special to our home so we are lucky she is here.
I know she enjoys getting up to mischief with all 5 of our Activity staff.
I'm glad you continue to enjoy your Sunday lunch with her - our new Chef is exceptional.
Thanks for your kind words.

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Review from Maria L (Daughter of Resident) published on 20 February 2026 Submitted via Website • Report

Overall Experience

My mum spent the last couple of months at Chestnut lodge before she sadly passed away last May. The care she received by the nursing staff and carers was excellent. Mums room was light and airy and she was looked after and cared for well. They made the last few weeks of mums life as comfortable as

possible and did all they could to accommodate her needs. The team also supported us as a family to deal with the very sad and difficult time that it is losing someone so precious to us. We are really grateful to them and highly recommend.

Reply from Graham Oakes, Registered Manager at Chestnut LodgeDear Maria
Thank you for your kind words, particularly about the Chestnut Lodge team - I know they will appreciate them.
Your mum was lovely and it was a pleasure caring for her and getting to know your family.

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Review from Andrea F (Daughter of Resident) published on 19 February 2026 Submitted via Website • Report

Overall Experience

Mum spent the last few months of her dementia journey at Chestnut Lodge, where she received wonderful care. Her needs were met in a timely, caring and sensitive manner, ensuring she remained comfortable at all times. The staff were very welcoming whenever we visited and were always available to keep

us updated. Thank you.

Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you for your feedback.
Looking after your mother was a honour and I am pleased to rad your comments about the Chestnut Lodge team. I know they will be appreciated.

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Review from Mary R (Sister of Resident) published on 19 February 2026 Submitted via Website • Report

Overall Experience

Chestnut lodge looked after my brother for around two and a half years, the care given to him was excellent. Staff and carers very friendly, helpful people, answer any queries l may have. My brother was very happy a Chestnut lodge. I would certainly recommend the care home to friends and family.

Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you for your review.
Your brother was a lovely man and is still missed at chestnut Lodge.
I am pleased that you would recommend our home to others.

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Review from Amanda M (Daughter of Resident) published on 16 February 2026 Submitted via Website • Report

Overall Experience

My Mum needed nursing care now her dementia was more advanced so we chose Chestnut Lodge and we couldn't have chosen better! The staff were absolutely amazing not just with Mum but with us too - very informative with updates on Mum at every visit (we visited most days) and also over the phone. They

were all very friendly and welcoming to all Mum's visitors! All the residents are so very well looked after and nothing is missed - the food and activities also fantastic! We had looked at other care homes but this one totally outweighed all the others from the minute we stepped through the door we knew instantly! All the staff treat residents as family - it was so lovely to see! I TOTALLY recommend Chestnut Lodge and it gives me so much comfort knowing that my Mum spent her final days with the very best care from the very best people in the most wonderful care home! I cannot thank them enough!

Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you so much for your kind words.
It was a pleasure caring for your mum alongside the love you and your sisters gave her.
I will pass on your comments to the staff team.
Thank you

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Review from Doreen H (Resident) published on 14 August 2025 Submitted via Postal Card • Report

Overall Experience

I have been a resident in Chestnut Lodge for just over 6 months and I have received excellent care. The staff are warm and friendly. As a member of the Chestnut Lodge family I have felt valued and respected as an individual. The activities have been varied and deserve a special mention. The range and

extent and the thought that goes into them is what makes it better than any other home. I feel lucky to have a place here.

Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you for reviewing our service.I am pleased to see you describe the care as "excellent" and that all your comments are so positive. Thank you for giving a special mention to the Activity Team - we recognise how important they are which is why we are expanding it even further, so that our residents can lead as full and happy lives as possible.Finally can I thank you for the time you have spent improving our courtyard garden. It really is a lovely place to sit on these sunny days.

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Review from Michelle S (Niece of Resident) published on 10 July 2025 Submitted via Postal Card • Report

Overall Experience

My auntie is living here. The home is very caring, has a lovely, relaxed atmosphere, and nothing is too much trouble for the staff. The manager and deputy work well together. This home is lovely and deserves a mention. Well done.

Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you for your review. It is a real pleasure looking after your Aunt. Chestnut Lodge was opened to provide a HOME for local people who needed support. We work in their home. I am, pleased you picked up on the relaxed atmosphere which is so important to many people living with dementia.Thank you (Manager).

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Review from K M (Daughter of Resident) published on 19 June 2025 Submitted via Website • Report

Overall Experience

The staff at Chestnut Lodge have been amazing with my Mum who's had to go into full care. Mum suffers with dementia and it has been a difficult decision, but knowing Mum is well looked after has made the process easier. They run lovely activities and try to engage everyone in the home to join in creating

a warm and friendly atmosphere.

Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you for your kind words. Our Activities Team is a key part of our residents care - that's why we are going to expand it to 4 !Your Mum did come to us previously for Short Term Stays and this meant that when the time came her admission was far easier for her, having existing positive relationships with our staff.

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Review from Julie N (Daughter of Resident) published on 4 April 2025 Submitted via Postal Card • Report

Overall Experience

I/We cannot fault the efforts of staff to welcome my dad and make him feel at home there were a few occasions when we questioned his care (sat in bed at 11.30 with no bedding and just a lightweight blanket covering him and no pants) but it was rectified. Also feel more attention to him complaining of

a full bladder could have been addressed all minor points.

Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you for your review.Losing a parent is always a difficult time. Your father was only with us for 10 days but I know you visited him on most of them. Unfortunately on one occasion we did not meet our own high standards. Staff had offered him care twice, but he declined. I spoke to them at the time to guide them going forward.I am pleased that we did achieve our normal high standards for the rest of his stay and his passing.

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Review from Elizabeth K (Daughter of Resident) published on 2 April 2025 Submitted via Website • Report

Overall Experience

My Father was a resident at Chestnut Lodge for almost a year before he sadly passed away in February. When he moved in, in March 2024 he had already been in 2 other care homes, neither of which he had been able to settle in. From the very first day that my father moved in to Chestnut Lodge, the manager

reassured our family that they could take care of him and that he would, given time settle in. These were such incredible words of reassurance at a very difficult time for us all. The manager was right and my father did after a few months settle in very well. The staff had taken the time to understand him and this made such a difference. The care team were wonderful and my father developed lovely relationships with a number of them. Towards the end of his life my father was treated with excellent care, kindness and respect. Our family were shown such compassion and understanding and time was always made to answer any questions that we had. Thank you to the manager and your wonderful team for everything.

Reply from Graham Oakes, Registered Manager at Chestnut Lodge thank you for your review and kind words.Your father was an interesting man who just needed time to adjust to his new surroundings, which he did.I know he appreciated your regular visits and those of other family members, particularly during his final days when you all showed such devotion.

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Review from Tara M (Daughter of Resident) published on 2 April 2025 Submitted via Website • Report

Overall Experience

My dad was moved here after almost 7 weeks at Hospice. He and we were extremely nervous about the move but everyone at Chestnut Lodge made the move as stress free as possible. Sadly dad onkh spent 10 days at the nursing home before passing away but the staff were so kind and friendly. They were compassionate

and si professional from beginning to end. I would like to personally Thank one of the HCA at the lodge for her kindness and for spending time with dad and I at the end. I cannot thank her enough. I will always remember her kindness to me at such a difficult time.

Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you for your review and kind words. I have passed on your comments to the HCA involved and the rest of the team.We pride ourselves in ensuring our residents receive the care they need when they are poorly. We also seek to support the loved ones at that difficult time. I am pleased our efforts brought you some comfort.Thank you for your review.

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Review from Chris B (Son of Resident) published on 24 March 2025 Submitted via Website • Report

Overall Experience

My father was a resident at Chestnut Lodge from March 2024 until his death in February 2024. Throughout his time here he was treated with respect and understanding, and the care he was shown, often in challenging circumstances due to his worsening dementia, was exemplary. My family and I were very regular

visitors - between us we were there around 4 times a week, often more - and we got to know the wonderful carers and nursing staff well, and were able to observe first-hand the care he was given. The highly experienced senior management team inspired confidence, and showed great compassion throughout his stay. We are hugely grateful for the care and professionalism shown by the wonderful team there, who go above and beyond, in challenging circumstances, to look after the residents.

Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you for your very positive feedback.It was a pleasure looking after your father and I pleased you felt the care he received was exemplary. He took a while to settle but did. We had many interesting chats about his time in business.I am pleased we were able to support you all.

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Review from G S (Daughter of Resident) published on 14 March 2025 Submitted via Website • Report

Overall Experience

The first time my mum, who is very young with early onset Alzheimer's, has stayed in a care home for respite. The staff have been truly wonderful from start to finish and made my mum feel comfortable and safe and she really enjoyed her stay. This also helped ease my own sense of anxiety about leaving

her. Thank you so much for looking after her so well.

Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you for your comments.It was a pleasure looking after your mum and we look forward to seeing her again soon.

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Review from J J (Daughter of Resident) published on 24 January 2025 Submitted via Postal Card • Report

Overall Experience

I have visited different times of the day - always clean and welcoming. My mum is not encouraged to use a walking stick which she went in with and hospital advised. I understand it's now lost/gone missing. A secure post box into the office would be a great help as I pay the bill by cheque, having to

get staff to put it into the office each time. Never has her hearing aids in, it's hard I know but she needs them and I just got new ones in December at £500 because the last home lost hers. Overall - great place on hygiene, food (I think), staff but a lot of money each week for things not to be getting 100%.

Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you for your kind words about the home. When you next visit, please either speak to me or one of the nurses so we can update on your mother's care needs, mobility, hearing, etc. We have at least two nurses working every day and I'm here Monday to Friday. Our receptionist can assist you to set up a Direct Debit to make your life easier. Thank you for your suggestion of a secure post box into our reception, we will look into that. I will pass on your praise for the domestic and care teams.

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Review from Carol W (Daughter of Resident) published on 14 January 2025 Submitted via Website • Report

Overall Experience

The team at Chestnut Lodge looked after my mother from April 2023 until her death in December 2024. I can not praise them enough for the care that they provided for my mother or the great dignity with which she was treated as her dementia became worse toward the end of her life. Everyone at Chestnut

lodge treated her with care, compassion and respect. On behalf of my family and myself I would like to thank them all for providing her with a safe and comfortable home for the past two years.

Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you for your kind comments. Your mother settled in quickly to become a part of the Chestnut Family. Personally, I enjoyed our daily chats and tales of her childhood. Looking after your mother was a pleasure.