9.4
Group Review Score
(the average from all locations with a review score)
Care Homes Owned by Camelot Care
Camelot Care Group provides award-winning person-centred care, based on a company philosophy of compassion, dignity and respect.
With more than 25 years' experience in providing top quality specialist dementia care in the South West, the four homes provide a safe, comfortable and stimulating environment that enables highly trained staff to provide the best possible care.
"Lovely caring, inclusive home with friendly hard working staff that treat residents with respect, dignity and kindness.
Always events on…"
Read all 87 reviews
from £1,250 / week
38 Rooms
Location Type
Care Home
Butterfly Lodge is a unique Swedish-designed, purpose-built care home situated in a scenic location overlooking the Tamar Estuary.
Set over two floors, its spacious and thoughtful layout includes ... Read more
"Thank you for your compassion & professionalism. My mother's final two years were spent at Chestnut Lodge, where she was treated with…"
Read all 37 reviews
38 Rooms
Location Type
Care Home
Chestnut Lodge in Yeovil gives people a friendly and supportive home with high quality care.
Experienced staff ensure residents have as much control over their own lives as possible. ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"A great team everyone of them, all kind, caring and thoughtful to my husband and also us his family.…"
Read all 81 reviews
from £1,450 / week
90 Rooms
Location Type
Care Home
Camelot House has been extensively refurbished, making the most of modern care capabilities within a spacious and comfortable environment. The interior is also ideal for residents diagnosed with a ... Read more
"Thank you to all the staff for looking after my brother-in-law, even though he was trying at times, the staff were always helpful and…"
Read all 91 reviews
from £1,500 / week
55 Rooms
Location Type
Care Home
Avalon Nursing Home is a purpose built home situated in the heart of Bridgwater.
Avalon’s interior incorporates the latest technologies in nursing and health care systems and leading ideas in ... Read more
"Mum moved to Deer Park at the end of December 2025.
She has been welcomed warmly and is cared for by a friendly happy team of great…"
Read all 2 reviews
from £1,250 / week
25 Rooms
Location Type
Care Home
Deer Park Nursing Home is located on Rydon Road, within the market town of Holsworthy, North Devon. It is on the Holsworthy to Bude road and set back from the road within its private grounds, with ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Camelot Care Reviews (298)
9.4
Camelot Care has a Group Review Score of 9.4 (9.442) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Camelot Care must have a Review Score.
from Peter M (Son of Resident) published on 17 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Lovely caring, inclusive home with friendly hard working staff that treat residents with respect, dignity and kindness.
Always events on with entertainment and regular trips out in the mini bus.
En suite rooms with airy comunÃcle tv lounge.
Reply from Clare Sinclair, Manager at Butterfly LodgeThankyou so much for your lovely review. I will share this with the team.
from Linda L (Daughter of Resident) published on 15 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Thank you for your compassion & professionalism. My mother's final two years were spent at Chestnut Lodge, where she was treated with gentle support & dignity. Her wishes were followed and as visiting relatives we were all welcomed as part of her new family. All the staff are exceptional, but the nurses
had detailed knowledge of my mother's daily life, health, happiness & needs.
Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you for your lovely comments, it was a real pleasure looking after Mum and getting to know yourselves.
The staff will be pleased to read your lovely comments.
from Myra B (Wife of Resident) published on 7 April 2026
Submitted via Postal Card • Report
Overall Experience3.0 out of 5
My husband was treated with dignity the staff were always helpful + pleasant. Food was plentiful, tables layed nicely. Room was fresh and spacious. Activities staff were efficient and caring. Queries were always handled with knowledge and professionalism. My visits were always greeted by staff with
smiles.
Reply from Zillah Oakes, Registered Manager at Camelot House and LodgeThank you for your kind words and taking time to review our home. I will ensure the team know how much you appreciated both their knowledge and their smiles.
from Linda H (Daughter of Resident) published on 6 April 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Camelot House is not the grandest or smartest care home, but it is comfortable and prices reflect this. Rooms are cosy, to residents tastes and it is always warm. The standout heroes are the staff, many of whom are longstanding. They demonstrate kindness, patience and professionalism, with good humour,
in often difficult circumstances.
Reply from Zillah Oakes, Registered Manager at Camelot House and LodgeThank you for taking the time to review Camelot House and Lodge. I will pass on your lovely words to the team. They will be happy to hear that their hard work and professionalism has been appreciated.
from David M (Son of Resident) published on 30 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The staff at this carehome are excellent. They are really caring with the residents and very friendly with relatives that are visiting. It is also spotless. They have a great activity team to keep the residents active and happy. Overall very happy with everything.
Reply from Sarah McCaffrey, Deputy Manager at Butterfly LodgeThank you for your lovely review, I will share your comments with the team
from N B (Daughter-in-law of Resident) published on 26 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Amazing staff that provide excellent day to day care. Friendly, supportive and encouraging.
Recently experienced a choking incident which was handled compassionately and professionally, providing support to resident and family. Staff stayed afterwards to provide reassurance after the event which was
so welcomed at the time.
Lovely environment with a lovely team whoever is on duty.
Reply from Clare Sinclair, Manager at Butterfly LodgeThankyou Nikki for taking the time to do a review which is very much appreciated.
from H L (Daughter of Resident) published on 17 March 2026
Submitted via Website • Report
Overall Experience2.0 out of 5
After weeks of queries being not dealt with about missing items and safeguarding issues there was little or no communication.
We had to prompt staff to contact doctors for mum on two occasions.
On our insistence She was finally admitted to hospital in a very poor state of health in January. We took
the decision that mum could not return to Avalon. She remains in hospital and has sadly not returned to her baseline.
Her decline over the past few months has been quite frightening.
The management seem indifferent to mums current situation or the incidents leading up to this point. They do not appear to want to address any issues raised and have shown no interest in how mum is doing since being admitted to hospital.
The receptionists and care staff are friendly and helpful but despite this I would not recommend this home.
from M A (Daughter of Resident) published on 11 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Thank you for caring
Had an absolutely wonderful afternoon yesterday with the children of the local school coming to interact with the Residents and family's ,
The home Activities coordinator Kelly was amazing organising the children to come and play games on a one to one basis with the residents
,
The home Had some lovely games to play and the children interacted with each and everyone of the residents
Bringing back great memories of there children/Grandchildren ,
The smiles from the Residents faces and the children for awareness of older people living in these sad times with this awful illness,
Thank you Butterfly Lodge and thank you for organising the wonderful children taking time to do this
Making people smile and bringing back memories matters
Well done
Reply from Sarah McCaffrey, Deputy Manager at Butterfly LodgeThank you for your lovely review, we are so glad everyone enjoyed the school visit, everyone appeared to have a great time
from L B (Wife of Resident) published on 4 March 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
This is the first time I have done one of these reviews and hope it is ok. I have found that all matters relating to the review to be accurate. All staff are very good and helpful and kind when it comes to things that are needed to be known.
Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you for your review and your kind words about all the staff.
from June C (Sister of Resident) published on 27 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
For anyone looking for accomodation for their loved ones CHESTNUT LODGE is the perfect place
My brother lived at Chestnut Lodge for three years before his passing in May 2025.
His time there was so happy, he was well cared for and treated like family, as was I when visiting.
When he became ill he
was looked after with such care and attention, even though he could be difficult at times. Their support after his passing was second to none.
The manager (Graham) and his wonderful team
treated every resident with respect and attention even when they were run off their feet.
My brother absolutely loved being at Chestnut Lodge, he called it home. The catering was excellent (he loved his food)
Bedrooms and comunial areaswere always clean and tidy, the housekeeping team team making sure that residents had clean laundry and bedding, Very important to me
The activities team always made sure that the residents had an enjoyable and varied program. So much laughter so much
Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank June for your lovely comments. Les was a lovely man, very popular with staff and other residents. We do try to include relatives into the Chestnut family, so I am pleased you felt that. I will pass on your comments to the team. I am particularly pleased that you praised our Domestic Team who do so much good work to make our residents lives better. Thank you.
from Carmen W (Niece of Resident) published on 26 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Warm & welcoming staff on arrival. Helpful & enthusiastic. Nothing was to much trouble. My Uncle looked amazingly well. He was happy & upbeat and said he is happy within the establishment. We were brought teas & biscuits during our visit. Overall a feel good factor around and other residents appeared
to be happy.
We, as a family felt comfortable throughout our visit.
Reply from Sarah McCaffrey, Deputy Manager at Butterfly LodgeThank you so much for your lovely review, we will share your comments with the team
from S B (Daughter of Resident) published on 24 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Chestnut lodge are always very accommodating when I'm looking for respite care for my step MIL with dementia.
They meet her needs and keep us updated regularly.
Very happy with the care provided by all staff and management at Chestnut Lodge.
Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you for your kind words. It has been a pleasure looking Yvonne, initially for day care and then for respite breaks. We keep one bed for respite stays so that we can support carers looking after loved ones.
from J M (Daughter of Resident) published on 24 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The staff appear to be very caring towards residents. The food is good quality but sometimes not very warm by the time it is served. Activities provided are varied and interesting for residents to join in with if they want to. There were some issues with the lift breaking down which took a long time
to resolve but presumably this was down to the contractors and having to wait for spare parts. This was potentially an issue for residents on upper floors if they were unable to use the stairs to access some activities etc.
Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you for your review. It was our pleasure to look after Tom. We have recently appointed a highly experienced Chef and the feedback from residents and other relatives is that food service has improved. I shared your concerns about the reliability of the lift and am pleased to say a brand new lift was fitted before Christmas. We have also purchased a lift climbing chair in the unlikely event our new lift breaks down.
from Xiaoping N (Daughter of Resident) published on 24 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I can't thank the staff at Chestnut Lodge care home enough for the care, kindness and respect they showed my father. He has been a resident there for around two years and from the very beginning the team made him feel safe, comfortable and truly valued.
My father was too ill for me to look after him.
Since he's been a resident at Chestnut Lodge, he has gone from eating liquid food to solid foods. During Chinese New Year, the staff had decorated his room to celebrate with him. They also make Chinese food for him on occasions.
The staff are not only professional but genuinely compassionate, attentive and willing to go the extra mile. The home itself is warm, clean and welcoming, creating a lovely environment for residents.
Knowing that my dad is surrounded by people who treat him with respect and kindness gave my family a real peace of mind. Our family are incredibly grateful for everything and would recommend Chestnut Lodge to any family looking for a supportive care home.
Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you Lucy for your review. It has been interesting looking after your father, with different challenges to our other residents but also a pleasure. Thank you for your kind words which I will share with the whole team, particularly the 5 Activity staff who were excellent with the Chinee New Year. Thank you Graham
from Les T (Partner of Resident) published on 20 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
After many years of looking after my wife with daily care workers four times a day, Lydia went into respite and her life changed for the better. So much so that when a place opened in Chestnut Lodge she stayed on and has improved incredibly where even with dementia she is active with a wonderful Activities
team who encourage her to join in the physical activities.
It is such a blessing to know how dedicated the care home staff are and they are willing to listen to the concerns of myself as Lydia's loved one, when any problems do happen to crop up. And what a blessing that I can share a Lunch with Lydia because I can eat with her when on my Sunday visit.
It gives me such peace of mind to knew she is well looked after and a great joy to send the pictures of Lydia around the world to our many friends in Canada, South Africa, Russia and Australia. Thank You all at Chestnut Lodge.
Les
Reply from Graham Oakes, Registered Manager at Chestnut LodgeDear Les Thank you for your review. Your wife adds something special to our home so we are lucky she is here. I know she enjoys getting up to mischief with all 5 of our Activity staff. I'm glad you continue to enjoy your Sunday lunch with her - our new Chef is exceptional. Thanks for your kind words.
from Maria L (Daughter of Resident) published on 20 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum spent the last couple of months at Chestnut lodge before she sadly passed away last May. The care she received by the nursing staff and carers was excellent. Mums room was light and airy and she was looked after and cared for well. They made the last few weeks of mums life as comfortable as
possible and did all they could to accommodate her needs. The team also supported us as a family to deal with the very sad and difficult time that it is losing someone so precious to us. We are really grateful to them and highly recommend.
Reply from Graham Oakes, Registered Manager at Chestnut LodgeDear Maria Thank you for your kind words, particularly about the Chestnut Lodge team - I know they will appreciate them. Your mum was lovely and it was a pleasure caring for her and getting to know your family.
from Andrea F (Daughter of Resident) published on 19 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum spent the last few months of her dementia journey at Chestnut Lodge, where she received wonderful care. Her needs were met in a timely, caring and sensitive manner, ensuring she remained comfortable at all times. The staff were very welcoming whenever we visited and were always available to keep
us updated. Thank you.
Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you for your feedback. Looking after your mother was a honour and I am pleased to rad your comments about the Chestnut Lodge team. I know they will be appreciated.
from Mary R (Sister of Resident) published on 19 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Chestnut lodge looked after my brother for around two and a half years, the care given to him was excellent. Staff and carers very friendly, helpful people, answer any queries l may have. My brother was very happy a Chestnut lodge. I would certainly recommend the care home to friends and family.
Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you for your review. Your brother was a lovely man and is still missed at chestnut Lodge. I am pleased that you would recommend our home to others.
from Amanda M (Daughter of Resident) published on 16 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mum needed nursing care now her dementia was more advanced so we chose Chestnut Lodge and we couldn't have chosen better! The staff were absolutely amazing not just with Mum but with us too - very informative with updates on Mum at every visit (we visited most days) and also over the phone. They
were all very friendly and welcoming to all Mum's visitors! All the residents are so very well looked after and nothing is missed - the food and activities also fantastic! We had looked at other care homes but this one totally outweighed all the others from the minute we stepped through the door we knew instantly! All the staff treat residents as family - it was so lovely to see! I TOTALLY recommend Chestnut Lodge and it gives me so much comfort knowing that my Mum spent her final days with the very best care from the very best people in the most wonderful care home! I cannot thank them enough!
Reply from Graham Oakes, Registered Manager at Chestnut LodgeThank you so much for your kind words. It was a pleasure caring for your mum alongside the love you and your sisters gave her. I will pass on your comments to the staff team. Thank you
Average costs per week for care homes owned by Camelot Care by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Camelot Care, based on 4 out of 5 settings.
Type of Care Provided
Average Weekly Cost
Residential Care
£1,388
Residential Dementia Care
£1,413
Nursing Care
£1,525
Nursing Dementia Care
£1,525
All Care Types
£1,388
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does Camelot Care own?
Camelot Care own 5 Care Homes.
Which Camelot Care Care Homes have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Camelot Care to verify any information. View our terms and conditions.
Camelot Care has a Platinum Service – more info.