Camelot Care in Devon <span class="pipe">|</span> 2 Care Homes <span class="pipe">|</span> 80 Reviews

Review of
Butterfly Lodge
from T O (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report

Overall Experience

I was more than happy with mum moving to Butterfly Lodge. I knew staff previously which was one of the reasons i was happy. The fact the staff were still in place spoke volumes. The layout the cleanliness all played a part. The staff were attentive and happy to answer any questions. I was updated

about care when needed, I was made to feel welcome. When mum passed the support I was given was touching. They came and embraced me whilst others attended to mum.
She wasn't just a resident, she was cared for, for who she was and will hold the home in high esteem.
I will leave top marks because of how I found the home to deserve.

Reply from Clare Sinclair, Manager at Butterfly LodgeThankyou so much for taking the time to do a review when you are passing please pop in and see us as we miss your visits.

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Review of
Butterfly Lodge
from Michael H (Relative of Resident) published on 27 January 2026 Submitted via Website • Report

Overall Experience

My sister-in-law came to Butterfly Lodge April last year from a Care Home due to many falls and has been so well cared for since arriving. She has 24/7 nursing care which is outstanding, her carers have/are the best you could wish for and ALL the staff from from management to the rest of the wonderful

crew can't be faulted. Would highly recommend this lovely Home to anyone looking to have a family member who needs nursing care.

Reply from Clare Sinclair, Manager at Butterfly LodgeThankyou Michael for your lovely review. I will share this with the team.

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Review of
Butterfly Lodge
from Mike W (Son of Resident) published on 26 January 2026 Submitted via Postal Card • Report

Overall Experience

My mother came in from another home and Butterful Lodge has been so much better and she has improved so much since she has been here.

Reply from Clare Sinclair, Manager at Butterfly LodgeThankyou Mike for taking the time to do a review it is lovely to see how well your mum is doing

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Review of
Butterfly Lodge
from Maz j (Next of Kin) published on 26 January 2026 Submitted via Website • Report

Overall Experience

all staff are very caring and helpful and go above and beyond to make sure residents are happy and feel safe and they're needs are met a better place would be very hard to find a beautiful place to be

Reply from Clare Sinclair, Manager at Butterfly LodgeThankyou Maz for your lovely review which i will share with the team.

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Review of
Butterfly Lodge
from Karen J (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report

Overall Experience

I cannot thank the whole Butterfly team enough for their amazing care, professionalism, and outstanding approach to residents and their families.
Mum had been a resident at a previous care home, which did not cater for her needs, and it gave me great concern about moving her. From day one my concerns

were no longer with regard to how she was cared for and treated.
Every member of the team treated her with respect, and great care. Mum was medically looked after which is obviously essential, but the wider picture of keeping her spirts up, treating her like a member of the family, made the difficult situation of a loved one needing care, much better than expected.
Mum loved the activities and the opportunities to get out and about. She was happy, and enjoyed lots of singing and dancing, which was incredible given the circumstances that the dementia created for her. Seeing her smiling, enjoying herself was very precious. Cannot recommend enough. Fantastic team and words are not enough.

Reply from Clare Sinclair, Manager at Butterfly LodgeThankyou so much Karen for your lovely review which I will share with the team.

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Review of
Butterfly Lodge
from Andre B (Son of Resident) published on 22 January 2026 Submitted via Postal Card • Report

Overall Experience

Thank you for providing a full month of activities.
Christmas day and the lunch was amazing.

Reply from Clare Sinclair, Manager at Butterfly LodgeThankyou so much for taking the time to complete a review this is so appreciated.

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Review of
Butterfly Lodge
from Peter M (Son of Resident) published on 22 January 2026 Submitted via Postal Card • Report

Overall Experience

My mother Joan became a resident at Butterfly Lodge on December 8th 25.
Her care has been fantastic in all areas with lovely friendly staff that always seem to go the extra mile to ensure her comfort and safety.
They are all very inclusive with singing or together watching a film.
My mum loves to

go out when she can and they do regular trips to the memory cafe nearby. In a mini bus.

Reply from Clare Sinclair, Manager at Butterfly LodgeThankyou so much for your lovely review and we are certainly looking forward to the warmer weather so we can get out to the sea side more.

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Review of
Butterfly Lodge
from Marcelle C (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card • Report

Overall Experience

Ever since Mum arrived the home staff have done all they can to ensure Mum is comfortable, safe, well looked after and included where possible with other residents.
The staff are happy, friendly and nothing is too much trouble.
We couldn't ask for a nicer place for Mum to be, we know she is cared

for & safe and that is all we ever want for her.

Reply from Clare Sinclair, Manager at Butterfly LodgeThankyou so much Marcelle for your lovely review which i will share with the team.

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Review of
Butterfly Lodge
from Nikki B (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report

Overall Experience

After being placed in a nursing home chosen by the NHS after a stay in hospital ; fast tracked as "end of life" , Mum had a miserable stay in a totally unsuitable and uncaring nursing home where she was going downhill fast.We were so lucky to find Butterfly Lodge had a vacancy 6 months ago and the

change in Mum has been totally amazing! She is now moving around (quite often without her frame) and giving the staff the run around . She has put on weight and she has now got rid of the constant cough that she had! She is eating things that she would never have eaten before ( although she is very fussy) ,and she joins in the games and many events that are on in the lounge.On her 98th birthday she was taken out to the memory cafe where she spent the morning dancing.The turnaround in her well-being has been unbelievable and is all thanks to the caring and lovely staff who are always ready with a smile and a hug.She is still under "end of life" but she is now in the best possible place.

Reply from Clare Sinclair, Manager at Butterfly LodgeThankyou Nikki for your lovely review it is certainly great to see your mum doing so well.

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Review of
Deer Park Nursing Home
from L S (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report

Overall Experience

Mum moved to Deer Park at the end of December 2025.
She has been welcomed warmly and is cared for by a friendly happy team of great carers and nurses who understand mum and have the experience and ability to care for her.
Other members of the family have been to visit had have remarked that the

atmosphere at Deer Park is happy and friendly, inviting, clean and bright with some fantastic light elements, the staff are kind and are happy to help- tea is always available :)

Reply from Suzanne Evans, Registered Manager at Deer Park Nursing HomeThank you so much for your lovely feedback.
It was a big step for your Mum to move to Deer Park, so I'm pleased she's settled in well. She's such a lovely lady, and a pleasure to care for.

It's good to hear that you are all pleased with the friendly, welcoming atmosphere - the team enjoys making everyone feel at home and we'll keep the tea flowing!

Thanks again for your kind words and for trusting us with your Mum's care.

Warmest Regards
Sue

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Review of
Deer Park Nursing Home
from Chris L (Son of Resident) published on 19 January 2026 Submitted via Website • Report

Overall Experience

My 99 year old Mum was the first resident to arrive at Deer Park when it recently reopened. As the only resident she was treated like royalty and as more and more residents arrive she continues to receive the same wonderful care and, when required, nursing. From the very beginning when Mum was being

considered for discharge from North Devon Hospital I was constantly contacting Sue, the manager at DP, to see if they were ready to take new residents. The responses were always prompt and very reassuring and thankfully we got a call to say that DP were ready to welcome her.
It's a worrying time for family but the whole team whether it be Sue or Nic (admin) or any of the nursing or care team have removed almost all of those concerns as we know she is safe, warm and extremely well cared for. One other aspect worthy of mention is the food. The quality and variety of meals offered is exceptional, it all just adds to the knowledge that my Mum couldn't be in a better place.

Reply from Suzanne Evans, Registered Manager at Deer Park Nursing HomeThank you so much, Chris, for taking the time to share such a thoughtful and generous review.

It was a true honour for us that your Mum was the very first resident to join us when Deer Park reopened under Camelot Care , and she will always hold a very special place in the home. She is such a lovely lady and a delight to care for.

We understand it's a worrying time and so it really means a lot to us to know that the team has helped put your mind at ease. Your kind words will be shared with them all - they will be very proud.

We are also delighted that you have been pleased with the quality of care and meals your Mum receives - I shall pass it on to the kitchen!. Knowing that she feels safe, comfortable, and well cared for is our greatest priority.

Thank you again for your trust and for your lovely feedback.

Warmest regards,
Sue

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Review of
Butterfly Lodge
from J R (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report

Overall Experience

My mum spent a couple of years at butterfly lodge and I couldn't have asked for a better place for her to stay. The staff were all amazing with so much care and so much compassion, she settled really well and so quickly.

Reply from Clare Sinclair, Manager at Butterfly LodgeThankyou so much for your lovely review of our home. I will of course share this with the team.

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Review of
Butterfly Lodge
from Tina W (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report

Overall Experience

Where do I start when I have so much to say about the wonderful care my Mum receives in Butterfly Lodge? The staff are amazing, so caring, knowledgeable and so well trained, their expertise is invaluable when you are struggling with a loved one's journey with Dementia, they bring us as a family, comfort,

support and professionalism on difficult days. It's such a beautiful place when you walk in, with plenty of smiles, cheery welcomes and an abundance of support. The catering staff go above and beyond in supporting my mums very picky food choices and try everything to support that. Mums room is kept clean and presentable. The Activity staff are very friendly and come up with the most fantastic ideas at times, always something going on, plus the bonus of trips out in the minibus to the memory cafe, Mums favourite shop, or even just a drive to the waterfront or the Moors. I love the open door policy with the management and nursing team. Thank you for loving our mum as much as we do

Reply from Clare Sinclair, Manager at Butterfly LodgeThankyou so much Tina for your lovely review which i will share with the team .. we love looking after your mum!

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Review of
Butterfly Lodge
from M A (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report

Overall Experience

I'm putting this review on for all year
What a fantastic team at butterfly your all Angels
Thank you for looking after our mum and thank you for looking after us as a family
For recognising what the family is going through at such a very hard time ,
Every single member of your team from the

top to the bottom are so welcoming when you come to this home , nothing is ever to much trouble always a very friendly smile , the home is absolutely spotless you should be proud of your housekeeping team , I'm so pleased my mum is in the best hands with such a fantastic caring team with outstanding knowledge of Dementia,
Yet again a wonderful Christmas had by the beautiful residents and family's your kindness goes above and beyond
Thank you for caring

Reply from Clare Sinclair, Manager at Butterfly LodgeThankyou so very much for taking the time to do another review it is so appreciated by us all.

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Review of
Butterfly Lodge
from Ashley D (Grandson of Resident) published on 15 January 2026 Submitted via Website • Report

Overall Experience

Butterfly Lodge has been absolutely outstanding for my grandad. From the moment he arrived, the level of care has been exceptional. Every member of staff is attentive, kind, and genuinely engaged with him and other residents. The activities are engaging and grandad loves these.

This is not a place

where people simply "do a job." The staff truly care and consistently go above and beyond to make sure every resident feels valued, safe, and happy. I have never seen my grandad laugh, sing and smile as much as he does now. He has genuinely found a new lease on life since living here, and that means the world to our family.

Butterfly lodge is a place that truly cares for its residents, and I cannot recommend it highly enough.

Reply from Clare Sinclair, Manager at Butterfly LodgeThankyou so much Ashley for your lovely review which i will share with the team.

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Review of
Butterfly Lodge
from Patricia C (Daughter of Resident) published on 29 July 2025 Submitted via Postal Card • Report

Overall Experience

Every visit to Butterfly Home reminds me of the power of love and care in making a difference in people live, thank you to all the staff for being angels on earth

Reply from Sarah McCaffrey, Deputy Manager at Butterfly LodgeThank you so much for your kind words. Your recognition means the world to us. At Butterfly Lodge, we are truly honoured to walk alongside our residents with love and compassion every day. It's a privilege to be part of their journey.

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Review of
Butterfly Lodge
from A D (Daughter of Resident) published on 7 July 2025 Submitted via Website • Report

Overall Experience

It a fantastic home staff go above and beyond my dad is so happy and myself and family go home happy because he look after so well the staff are fantastic with all the residents they go out they are alway doing thing with them thankyou from our heart 100%

Reply from Clare Sinclair, Manager at Butterfly LodgeThank you so much for your lovely review, what a pleasure it is having your dad here, he truly brightens everyone's day with his sense of humour and amazing singing voice!

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Review of
Butterfly Lodge
from Lyn W (Daughter of Resident) published on 19 February 2025 Submitted via Website • Report

Overall Experience

My husband and I would like to thank the management team, and the entire team at Butterfly Lodge for the loving care and attention that they all showed my mother who, having been a resident for the last sixteen months, finally passed away recently. Her dementia had got progressively worse over time

and eventually, it caught up with her. The care that she was given and the kindness shown to me, towards the end, whilst I was with her, was exceptional and we can not recommend the home or the staff enough.

Reply from Clare Sinclair, Manager at Butterfly LodgeThank you so much for your lovely review. We really miss your lovely mum.

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Review of
Butterfly Lodge
from Brad B (Son of Resident) published on 27 January 2025 Submitted via Website • Report

Overall Experience

I can't speak highly enough of Butterfly Loge. My mum (age 102 in July) has been a resident there since May 2022 and has always received the highest level of care from every member of the team. I would highly recommend Butterfly for anyone looking for a care home for their loved ones.

Reply from Clare Sinclair, Manager at Butterfly LodgeThank you, Brad, for your review, we very much appreciate this.

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Review of
Butterfly Lodge
from J J (Daughter of Resident) published on 24 January 2025 Submitted via Website • Report

Overall Experience

After experiencing a number of other care homes, finally, at Butterfly Lodge, we have found staff and an environment that we trust are very well-equipped to take care of our parent's needs. The team understand dementia well and are patient, caring and compassionate, also creative in stimulating and

entertaining the residents. Food also very good! Thank you all.

Reply from Clare Sinclair, Manager at Butterfly LodgeThank you for your lovely review which I will pass on to the team.

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Care Homes Owned by Camelot Care in Devon

Camelot Care Locations in Devon (2)

Camelot Care Reviews in Devon (80)

Butterfly Lodge

Butterfly Lodge

Butterfly Lodge

Butterfly Lodge

Butterfly Lodge

Butterfly Lodge

Butterfly Lodge

Butterfly Lodge

Butterfly Lodge

Deer Park Nursing Home

Deer Park Nursing Home

Butterfly Lodge

Butterfly Lodge

Butterfly Lodge

Butterfly Lodge

Butterfly Lodge

Butterfly Lodge

Butterfly Lodge

Butterfly Lodge

Butterfly Lodge

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