Camelot Care in Somerset | 3 Care Homes

Review of
Chestnut Lodge
from Doreen H (Resident) published on 14 August 2025

Submitted via Postal Card • Report

Overall Experience

I have been a resident in Chestnut Lodge for just over 6 months and I have received excellent care. The staff are warm and friendly. As a member of the Chestnut Lodge family I have felt valued and respected as an individual. The activities have been varied and deserve a special mention. The range and

extent and the thought that goes into them is what makes it better than any other home. I feel lucky to have a place here.

Reply from Graham Oakes, Registered Manager at Chestnut Lodge

Thank you for reviewing our service.I am pleased to see you describe the care as "excellent" and that all your comments are so positive. Thank you for giving a special mention to the Activity Team - we recognise how important they are which is why we are expanding it even further, so that our residents can lead as full and happy lives as possible.Finally can I thank you for the time you have spent improving our courtyard garden. It really is a lovely place to sit on these sunny days.

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Review of
Camelot House and Lodge
from Craig F (Husband of Resident) published on 12 August 2025

Submitted via Website • Report

Overall Experience

My darling wife has suffered with steady decline as the dementia took hold over 7 years but in January of this year I watched my wife fall 4times in 3 days as well as developing double incontinence ! I looked for help quickly and by sheer chance we ended up at this lovely place. I cannot speak more

highly of this place, the care they have given my wife being kind, interested in her previous abilities so as to organise something to assist, as well as the care of the nurses & carers took a great weight off my mind. I come everyday for the morning from 7 to 12 and I have seen more than most partners probably would normally see and I must stress that this gives me great comfort . I can only be very thankful to them all including the wonderful domestic staff who are forever watchful and assisting and the chefs and helpers who turn out very healthy food as well as good looking quality meals.

Reply from Zillah Oakes, Registered Manager at Camelot House and Lodge

Thank you for taking time to write this review. I am so pleased to hear that your wife staying with us gives you the peace of mind you need. I will pass your kind words on the the rest of the team.

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Review of
Camelot House and Lodge
from Patricia J (Friend of Resident) published on 12 August 2025

Submitted via Website • Report

Overall Experience

This is a lovely care home I visited a friend and the staff were lovely and hardworking. The Care home itself is clean and welcomeing. My friend was treated with dignity and respect. All residents looked happy and joined in with activities that were on offer.

Reply from Zillah Oakes, Registered Manager at Camelot House and Lodge

Thank you for taking time to write this positive review. I will share your kind words with the team.

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Review of
Camelot House and Lodge
from Steve P (Nephew of Resident) published on 11 August 2025

Submitted via Website • Report

Overall Experience

My Aunt has been at the home for over a year and the care she has received has been excellent. She was struggling to cope at home and as I do not live near her, I couldn't help on a regular basis. When I first visited her she appeared the most relaxed I have seen her for several years. The staff are

tremendous and treat her like a family member.
She tells me the food is good and all the meals I've seen looked really tasty.
I worried she might get bored but the entertainers work hard. I never thought I would see her dancing as part of a Silent Disco!
A big thank you to all the staff, especially to the management team who answer my long distance concerns.

Reply from Zillah Oakes, Registered Manager at Camelot House and Lodge

Thank you for your lovely review. At Camelot we believe that we are one big family and we are happy that your aunt is part of it. I must agree that our chef does a great job, personally I am a fan of the midweek roast. The silent disco is a firm favourite of the residents. It will be my pleasure to pass you thanks on to the team.

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Review of
Camelot House and Lodge
from S R (Husband of Resident) published on 11 August 2025

Submitted via Website • Report

Overall Experience

I am very pleased by the attention that all the staff at this care home give my wife. The nurses are very attentive and she enjoys chatting with them. She has her favourites amongst the care staff but they all take the time to chat with her. The same goes for the activity assistants and cleaners. She

is very restricted physically as what she can do but she seems to enjoy her days which is all I can ask for. Being a vegetarian she was worried that the variety of food she would be offered would be limited but they have met her requirements very successfully. Overall she is well looked after and happy.

Reply from Zillah Oakes, Registered Manager at Camelot House and Lodge

It is a pleasure to look after your wife. It is lovely to hear that the whole team take time to chat with her and not just the carers. Thank you for taking the time to write this review. I am happy to discuss any ideas for improvement when you next visit.

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Review of
Camelot House and Lodge
from Samantha M (Daughter of Resident) published on 11 August 2025

Submitted via Website • Report

Overall Experience

Amazing wonderful home. Care is superior, staff are kind, patient and extremely professional and attentive to everyone who is a resident. The food and drinks are of an outstanding quality. Long may this continue!!

Reply from Zillah Oakes, Registered Manager at Camelot House and Lodge

Thank you for taking the time to write such a positive review. I will share this with the team.

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Review of
Camelot House and Lodge
from C D (Friend of Resident) published on 31 July 2025

Submitted via Website • Report

Overall Experience

I would like to thank everyone at Camelot for the amazing care my friend receives. She is treated as part of the family by all members of staff. It is lovely to see her enjoying the activities, she loves Rex the therapy dog!

Reply from Zillah Oakes, Registered Manager at Camelot House and Lodge

Thank you for sharing your experience of Camelot House and Lodge. We all love the visits from Rex! I will share your positive feedback with the team.

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Review of
Avalon Nursing Home
from Anne-Marie D (Daughter of Resident) published on 14 July 2025

Submitted via Website • Report

Overall Experience

Many thanks to the staff at Avalon for everything they are doing for my mother. The atmosphere at Avalon is always warm and welcoming, and the staff are very kind and considerate. They deserve a round of applause for the work they do.

Reply from Tamsin Forde, Registered Manager at Avalon Nursing Home

Thank you for your lovely feedback. It is pleasure supporting and caring for your mother at Avalon.

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Review of
Chestnut Lodge
from Michelle S (Niece of Resident) published on 10 July 2025

Submitted via Postal Card • Report

Overall Experience

My auntie is living here. The home is very caring, has a lovely, relaxed atmosphere, and nothing is too much trouble for the staff. The manager and deputy work well together. This home is lovely and deserves a mention. Well done.

Reply from Graham Oakes, Registered Manager at Chestnut Lodge

Thank you for your review. It is a real pleasure looking after your Aunt. Chestnut Lodge was opened to provide a HOME for local people who needed support. We work in their home. I am, pleased you picked up on the relaxed atmosphere which is so important to many people living with dementia.Thank you (Manager).

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Review of
Avalon Nursing Home
from Kerry P (Friend of Resident) published on 9 July 2025

Submitted via Website • Report

Overall Experience

Would really highly recommend this home. My family friend has been at Avalon since April the care and support she has been receiving is second to none. It's home from home the whole staff and management have been amazing so kind welcoming. The activities are great they make sure they know the person

and what they enjoyed doing and what they did at home and make sure the activities are for everyone. Can't thank Avalon enough lovely care home definitely the best home locally.

Reply from Tamsin Forde, Registered Manager at Avalon Nursing Home

Thank you for your lovely review, it has been a pleasure to care for your friend whilst they stayed with us at Avalon.

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Review of
Chestnut Lodge
from K M (Daughter of Resident) published on 19 June 2025

Submitted via Website • Report

Overall Experience

The staff at Chestnut Lodge have been amazing with my Mum who's had to go into full care. Mum suffers with dementia and it has been a difficult decision, but knowing Mum is well looked after has made the process easier. They run lovely activities and try to engage everyone in the home to join in creating

a warm and friendly atmosphere.

Reply from Graham Oakes, Registered Manager at Chestnut Lodge

Thank you for your kind words. Our Activities Team is a key part of our residents care - that's why we are going to expand it to 4 !Your Mum did come to us previously for Short Term Stays and this meant that when the time came her admission was far easier for her, having existing positive relationships with our staff.

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Review of
Camelot House and Lodge
from Julie G (Daughter of Resident) published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience

The staff at Camelot Lodge were always caring and polite, and when dad passed away were profesional and very caring towards my sister and I, so I would like to say Thankyou.

Reply from Samantha Paddon, Head of Care at Camelot House and Lodge

Thank you so much for taking the time to review our home. I will pass your feedback onto the rest of the team.

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Review of
Chestnut Lodge
from Julie N (Daughter of Resident) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience

I/We cannot fault the efforts of staff to welcome my dad and make him feel at home there were a few occasions when we questioned his care (sat in bed at 11.30 with no bedding and just a lightweight blanket covering him and no pants) but it was rectified. Also feel more attention to him complaining of

a full bladder could have been addressed all minor points.

Reply from Graham Oakes, Registered Manager at Chestnut Lodge

Thank you for your review.Losing a parent is always a difficult time. Your father was only with us for 10 days but I know you visited him on most of them. Unfortunately on one occasion we did not meet our own high standards. Staff had offered him care twice, but he declined. I spoke to them at the time to guide them going forward.I am pleased that we did achieve our normal high standards for the rest of his stay and his passing.

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Review of
Camelot House and Lodge
from J H (Daughter of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience

It gives me great pleasure to write a glowing review of the care mum has received at Camelot. All staff were, kind, helpful, engaged and friendly. Not just mum, but from what I observed every resident (and many of them had more issues that just dementia) was treated with dignity understanding and humour.

Contact with and from the home was good too. Thank you.

Reply from Zillah Oakes, Registered Manager at Camelot House and Lodge

Thank you for your glowing review! We are lucky to have a team who genuinely care about our residents. I will pass your kind words on to them.

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Review of
Chestnut Lodge
from Elizabeth K (Daughter of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

My Father was a resident at Chestnut Lodge for almost a year before he sadly passed away in February. When he moved in, in March 2024 he had already been in 2 other care homes, neither of which he had been able to settle in. From the very first day that my father moved in to Chestnut Lodge, the manager

reassured our family that they could take care of him and that he would, given time settle in. These were such incredible words of reassurance at a very difficult time for us all. The manager was right and my father did after a few months settle in very well. The staff had taken the time to understand him and this made such a difference. The care team were wonderful and my father developed lovely relationships with a number of them. Towards the end of his life my father was treated with excellent care, kindness and respect. Our family were shown such compassion and understanding and time was always made to answer any questions that we had. Thank you to the manager and your wonderful team for everything.

Reply from Graham Oakes, Registered Manager at Chestnut Lodge

thank you for your review and kind words.Your father was an interesting man who just needed time to adjust to his new surroundings, which he did.I know he appreciated your regular visits and those of other family members, particularly during his final days when you all showed such devotion.

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Review of
Chestnut Lodge
from Tara M (Daughter of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

My dad was moved here after almost 7 weeks at Hospice. He and we were extremely nervous about the move but everyone at Chestnut Lodge made the move as stress free as possible. Sadly dad onkh spent 10 days at the nursing home before passing away but the staff were so kind and friendly. They were compassionate

and si professional from beginning to end. I would like to personally Thank one of the HCA at the lodge for her kindness and for spending time with dad and I at the end. I cannot thank her enough. I will always remember her kindness to me at such a difficult time.

Reply from Graham Oakes, Registered Manager at Chestnut Lodge

Thank you for your review and kind words. I have passed on your comments to the HCA involved and the rest of the team.We pride ourselves in ensuring our residents receive the care they need when they are poorly. We also seek to support the loved ones at that difficult time. I am pleased our efforts brought you some comfort.Thank you for your review.

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Review of
Chestnut Lodge
from Chris B (Son of Resident) published on 24 March 2025

Submitted via Website • Report

Overall Experience

My father was a resident at Chestnut Lodge from March 2024 until his death in February 2024. Throughout his time here he was treated with respect and understanding, and the care he was shown, often in challenging circumstances due to his worsening dementia, was exemplary. My family and I were very regular

visitors - between us we were there around 4 times a week, often more - and we got to know the wonderful carers and nursing staff well, and were able to observe first-hand the care he was given. The highly experienced senior management team inspired confidence, and showed great compassion throughout his stay. We are hugely grateful for the care and professionalism shown by the wonderful team there, who go above and beyond, in challenging circumstances, to look after the residents.

Reply from Graham Oakes, Registered Manager at Chestnut Lodge

Thank you for your very positive feedback.It was a pleasure looking after your father and I pleased you felt the care he received was exemplary. He took a while to settle but did. We had many interesting chats about his time in business.I am pleased we were able to support you all.

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Review of
Chestnut Lodge
from G S (Daughter of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience

The first time my mum, who is very young with early onset Alzheimer's, has stayed in a care home for respite. The staff have been truly wonderful from start to finish and made my mum feel comfortable and safe and she really enjoyed her stay. This also helped ease my own sense of anxiety about leaving

her. Thank you so much for looking after her so well.

Reply from Graham Oakes, Registered Manager at Chestnut Lodge

Thank you for your comments.It was a pleasure looking after your mum and we look forward to seeing her again soon.

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Review of
Camelot House and Lodge
from Tina A (Daughter of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience

Camelot House took care of my mother for the last two years of her life. The care and attention that she had was fantastic. They kept me informed if there were any concerns. Visiting was easy and they always gave me time to ask about her. I have nothing but praise for all the staff at Camelot House.

Reply from Zillah Oakes, Registered Manager at Camelot House and Lodge

Thank you for your review. I will pass on your kind words to the team.

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Review of
Camelot House and Lodge
from Clare B (Granddaughter of Resident) published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience

This home is amazing. From the first day my grandad came here to his last, the staff were the very best with my grandad, and also the family. Would definitely pass on to other people if a home like yours was needed for a loved one of my family or friends.

Reply from Zillah Oakes, Registered Manager at Camelot House and Lodge

Thank you for taking time to review Camelot House and Lodge. It was a pleasure to meet and care for your grandad. I will pass your kind words on to the team.

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Care Homes Owned by Camelot Care in Somerset

Camelot Care Locations in Somerset (3)

Camelot Care Reviews in Somerset (192)

Chestnut Lodge

Camelot House and Lodge

Camelot House and Lodge

Camelot House and Lodge

Camelot House and Lodge

Camelot House and Lodge

Camelot House and Lodge

Avalon Nursing Home

Chestnut Lodge

Avalon Nursing Home

Chestnut Lodge

Camelot House and Lodge

Chestnut Lodge

Camelot House and Lodge

Chestnut Lodge

Chestnut Lodge

Chestnut Lodge

Chestnut Lodge

Camelot House and Lodge

Camelot House and Lodge

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