Camelot House and Lodge, Wellington, Somerset
Camelot House and Lodge, Wellington, Somerset
Camelot House and Lodge, Wellington, Somerset

Camelot House has been extensively refurbished, making the most of modern care capabilities within a spacious and comfortable environment. The interior is also ideal for residents diagnosed with a form of dementia, including colour-coded wings and clear signage that suits the daily lives of those with memory loss.

A Willow Wing lounge overlooks colourful gardens, with residents also delighting in the sound of birdsong from an on site aviary. The home also has its own chickens, guinea pigs and a rabbit, as well as a small allotment to suit residents who wish to grow their own vegetables.

Group: Camelot Care Group

Person in charge: Samantha Paddon (Manager)

Local Authority / Social Services: Somerset County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 90 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's • Orthopaedic • Parkinson's Disease • Schizophrenia

Admission Information: Ages 65+.

Single Rooms: 90

Rooms with ensuite WC: 90

Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Camelot House and Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Camelot House and Lodge has a Review Score of 9.1 (9.142)

The Review Score of 9.1 (maximum of 10) for Camelot House and Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Camelot House and Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.642 for Camelot House and Lodge is calculated as follows: ( (73 Excellents x 5) + (28 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 106 Ratings = 4.642

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.5 Points relating to the number of positive Reviews for Camelot House and Lodge is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 18 positive Reviews (90 registered maximum number of service users ÷ 5). 9 Reviews ÷ 18 Target = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Camelot House and Lodge?

  • Extremely LIKELY
    8
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Camelot House and Lodge

  • Daughter of Resident/Service User
    2
  • Husband of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • more

My husband spent his last three months at Camelot House and words cannot express how deeply grateful we are for all the tender care and kindness that was demonstrated both to him and our family during this difficult time. The staff are truly exceptional. They were so patient and nothing was too much trouble. The home was always clean and fresh and there was a lovely happy atmosphere. He couldn't have spent his last days in a better place.

How likely would you be to recommend Camelot House and Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Ann Vaughan, Administration Manager at Camelot House and Lodge responded to this review on 13 Dec 2016:

Thank you very much for your kind words support and gratitude.

Very caring and attentive staff. Pleasant surroundings. Home clean and tidy with a comfortable bedroom.

How likely would you be to recommend Camelot House and Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ann Vaughan, Administration Manager at Camelot House and Lodge responded to this review on 21 Nov 2016:

Dear Ralph

Thank you for your review.

I have been visiting your home for 18 months. I have always been greeted with politeness and a smile. Sometimes I need to ask a medical question which is always answered by the nurse in charge as it should be.

How likely would you be to recommend Camelot House and Lodge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Ann Vaughan, Administration Manager at Camelot House and Lodge responded to this review on 07 Nov 2016:

Dear Valarie

Thank you very much for taking the time to complete and return the review.

Caring for people with dementia and mental disorders is really difficult (I know I have tried) but in the five months that my wife has been in Camelot House and Lodge her needs and welfare have been met to my complete satisfaction. The staff and management work very hard and in an amazingly cheerful way and I thank them all for the care given to my wife (and me).

How likely would you be to recommend Camelot House and Lodge? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Ann Vaughan, Administration Manager at Camelot House and Lodge responded to this review on 14 Oct 2016:

Thank you for your kind comments Mr C.

My father is well cared for, the staff treat him with dignity and love.

How likely would you be to recommend Camelot House and Lodge? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Ann Vaughan, Administration Manager at Camelot House and Lodge responded to this review on 06 Oct 2016:

Dear Sandra

Thank you very much for taking the time to complete the review of our Care Home, we make every effort to make sure all our services are excellent and any areas of improvement identified will be addressed immediately.

We, as a family have been overwhelmed with the care and compassion our dad has received whilst in Camelot House and Lodge. Nothing has been too much trouble and all family members have been well looked after with endless food and cups of tea. Very impressed with the dignity and respect dad has been shown.

How likely would you be to recommend Camelot House and Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ann Vaughan, Administration Manager at Camelot House and Lodge responded to this review on 06 Oct 2016:

Dear Gill

Thank you very much for your positive comments. We very much enjoyed looking after your father and appreciated all your input into his care.

I have found on visiting the lodge that all the members of staff have been helpful, approachable and very good at handling both my friends sister and other residents. Their jobs are extremely demanding but they carry out their tasks with cheerfulness and immense patience.

How likely would you be to recommend Camelot House and Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

The staff are always very helpful and considerate. My wife is always clean and tidy. The food is well prepared to meet her needs and she is helped each meal time because she cannot feed herself. The senior staff always update me at each visit (daily) if there have been any concerns relating to her health and well-being.
All in all, I am very satisfied with the care my wife gets and have recommended Camelot to other people. These people do a difficult job to a very high standard.

How likely would you be to recommend Camelot House and Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My other was in Camelot Lodge for the last 15 months of her life. In all the time she spent there she was cared for in a kind and loving way. In particular the activities co-ordinator was superb in all her care and help towards my mother.

How likely would you be to recommend Camelot House and Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submit a Review for Camelot House and Lodge

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

November 2013

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Camelot House and Lodge