
Staff are always very caring and polite and nothing is too much trouble.Jenny W(Wife of Resident/Service User)

I find the staff very caring, not just to my mum but us as wellLindra K(Daughter of Resident/Service User)

I feel my mum is in the best place for all her needs and know she is being well looked after.Donna C(Daughter of Resident/Service User)

Staff are always very caring and polite and nothing is too much trouble.Jenny W(Wife of Resident/Service User)

I find the staff very caring, not just to my mum but us as wellLindra K(Daughter of Resident/Service User)

I feel my mum is in the best place for all her needs and know she is being well looked after.Donna C(Daughter of Resident/Service User)

Camelot House has been extensively refurbished, making the most of modern care capabilities within a spacious and comfortable environment. The interior is also ideal for residents diagnosed with a form of dementia, including colour-coded wings and clear signage that suits the daily lives of those with memory loss.
A Willow Wing lounge overlooks colourful gardens.
Care Provided by Camelot House and Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Hairdressing, Podiatry, newspapers, toiletries, trips out and external entertainment is not included in the price.
The price(s) shown are provided by the care home. Contact Camelot House and Lodge for full pricing details and T&Cs.
Contact Camelot House and Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Camelot Care
- Private Owned
Person in charge
- Zillah Oakes (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2014
Room Information
- Single Rooms (90)
- Single Rooms with ensuite Wet Room (3)
Camelot House and Lodge Reviews (84)
Camelot House and Lodge has a Review Score of 9.7 (9.703) out of 10, based on 24 reviews in the last 2 years.
Over all time Camelot House and Lodge has 84 reviews.
My experience was of a calm, pleasant workforce who were welcoming to me. Ians care was as good as its possible to be. Thanks were expressed whenever I could do so. I have no complaints about this home but wish there were more native English speaking staff - maybe in the future? Caring should be a profession.
Many thanks for taking the time to write a review, it is much appreciated. Our colleagues from other countries are a very valued part of the team and have a good standard of English, and undertake training and receive the same support as everyone else. We do make every effort to recruit locally and, in common with other providers, this can be challenging.
My husband died in Camelot after a 4 1/2 year residency. I was always confident that he was safe and comfortable. I believe that he was comfortable in their care also. Mostly residents were treated with great kindness and respect which was important to me. They also treated me well on my visits and respected our privacy. I am very pleased that I chose Camelot for him in preference to 2 other local homes.
Thankyou for writing a review and your kind words. I will ensure that this is passed onto the team. It means a lot to us that you felt your husband was comfortable at the home and that you were treated kindly when you visited.
The home makes us feel like family. We can have a joke and be serious. Staff are always helpful.
Thankyou so much for taking the time to write a review. I'm so pleased that you feel welcomed and part of the home and that the staff are always helpful. I'll pass on your kind words to them.
My first experience of a care home was not good but within hours of my husband being admitted to Camelot House and Lodge I was reassured. Camelot staff undertook the transfer and it was done wtih efficiency and kindness. Everyone who opened a door did so with a smile and a cheery hello, anyone I passed in a corridor did the same. There's a lovely big, bright lounge, doors to the garden. My husband's room was a good size. The food was a high standard, plenty of it. I was always offered drinks, food if I wanted it. My husband could be a challenge but the staff always treated him with patience, respect and good humour. In his final hours my daughter and I felt wrapped around with care and kindness, hugs when his life was over. Camelot Lodge is a lovely care home. We will always remember our time with them with affection.
I will happily pass on your kind comments to the team. Please do not forget that you are still part of the Camelot family and welcome to visit us anytime.
Camelot House is not the grandest or smartest care home, but it is comfortable and prices reflect this. Rooms are cosy, to residents tastes and it is always warm. The standout heroes are the staff, many of whom are longstanding. They demonstrate kindness, patience and professionalism, with good humour, in often difficult circumstances.
Thank you for taking the time to review Camelot House and Lodge. I will pass on your lovely words to the team. They will be happy to hear that their hard work and professionalism has been appreciated.
A great team everyone of them, all kind, caring and thoughtful to my husband and also us his family.
Thank you for your kind words. I will pass them onto the team.
Mum passed away in November 2025, she was treated with dignity and respect. The care and kindness received by not only mum also my sisters and myself in her last few days was above and beyond. Thank you to all the staff.
I would recommend Camelot House and Lodge to anyone looking for a care home for their loved ones.
Thank you for taking time to write such a lovely review. It was an honour to share your mother's final years with her, as part of the Camelot family. I am happy to share your positive feedback with the team.
The staff in this lovely home adapted well to my father's foibles and always treated him with care and respect. There is a warm welcoming feel to the home.
Thank you for your kind words, I will pass them on to the team. I am pleased that enjoyed the warm welcoming feel that we have at Camelot. If you have any further feedback you wish to discuss please contact me.
My husband was just one month in this care home, he had the most wonderful care team looking after him. When myself and family visited the home, we were met with a welcoming smile. My husband was coming to end of life care, and he was treated with respect, and dignity. We as a family will never forget Camelot House and Lodge at Chelston Wellington, for all their kindness, care and compassion, thank you so much.
Thank you for taking time to write such a lovely review. It was a pleasure to care for your husband for the time he was with us. I will pass on your kind words to the rest of the team.
My darling wife has suffered with steady decline as the dementia took hold over 7 years but in January of this year I watched my wife fall 4times in 3 days as well as developing double incontinence ! I looked for help quickly and by sheer chance we ended up at this lovely place. I cannot speak more highly of this place, the care they have given my wife being kind, interested in her previous abilities so as to organise something to assist, as well as the care of the nurses & carers took a great weight off my mind. I come everyday for the morning from 7 to 12 and I have seen more than most partners probably would normally see and I must stress that this gives me great comfort . I can only be very thankful to them all including the wonderful domestic staff who are forever watchful and assisting and the chefs and helpers who turn out very healthy food as well as good looking quality meals.
Thank you for taking time to write this review. I am so pleased to hear that your wife staying with us gives you the peace of mind you need. I will pass your kind words on the the rest of the team.
This is a lovely care home I visited a friend and the staff were lovely and hardworking. The Care home itself is clean and welcomeing. My friend was treated with dignity and respect. All residents looked happy and joined in with activities that were on offer.
Thank you for taking time to write this positive review. I will share your kind words with the team.
She tells me the food is good and all the meals I've seen looked really tasty.
I worried she might get bored but the entertainers work hard. I never thought I would see her dancing as part of a Silent Disco!
A big thank you to all the staff, especially to the management team who answer my long distance concerns.
Thank you for your lovely review. At Camelot we believe that we are one big family and we are happy that your aunt is part of it. I must agree that our chef does a great job, personally I am a fan of the midweek roast. The silent disco is a firm favourite of the residents. It will be my pleasure to pass you thanks on to the team.
I am very pleased by the attention that all the staff at this care home give my wife. The nurses are very attentive and she enjoys chatting with them. She has her favourites amongst the care staff but they all take the time to chat with her. The same goes for the activity assistants and cleaners. She is very restricted physically as what she can do but she seems to enjoy her days which is all I can ask for. Being a vegetarian she was worried that the variety of food she would be offered would be limited but they have met her requirements very successfully. Overall she is well looked after and happy.
It is a pleasure to look after your wife. It is lovely to hear that the whole team take time to chat with her and not just the carers. Thank you for taking the time to write this review. I am happy to discuss any ideas for improvement when you next visit.
Amazing wonderful home. Care is superior, staff are kind, patient and extremely professional and attentive to everyone who is a resident. The food and drinks are of an outstanding quality. Long may this continue!!
Thank you for taking the time to write such a positive review. I will share this with the team.
I would like to thank everyone at Camelot for the amazing care my friend receives. She is treated as part of the family by all members of staff. It is lovely to see her enjoying the activities, she loves Rex the therapy dog!
Thank you for sharing your experience of Camelot House and Lodge. We all love the visits from Rex! I will share your positive feedback with the team.
The staff at Camelot Lodge were always caring and polite, and when dad passed away were profesional and very caring towards my sister and I, so I would like to say Thankyou.
Thank you so much for taking the time to review our home. I will pass your feedback onto the rest of the team.
It gives me great pleasure to write a glowing review of the care mum has received at Camelot. All staff were, kind, helpful, engaged and friendly. Not just mum, but from what I observed every resident (and many of them had more issues that just dementia) was treated with dignity understanding and humour. Contact with and from the home was good too. Thank you.
Thank you for your glowing review! We are lucky to have a team who genuinely care about our residents. I will pass your kind words on to them.
Camelot House took care of my mother for the last two years of her life. The care and attention that she had was fantastic. They kept me informed if there were any concerns. Visiting was easy and they always gave me time to ask about her. I have nothing but praise for all the staff at Camelot House.
Thank you for your review. I will pass on your kind words to the team.
This home is amazing. From the first day my grandad came here to his last, the staff were the very best with my grandad, and also the family. Would definitely pass on to other people if a home like yours was needed for a loved one of my family or friends.
Thank you for taking time to review Camelot House and Lodge. It was a pleasure to meet and care for your grandad. I will pass your kind words on to the team.
My father in law spent just under three years at the Camelot House and Lodge after entering for respite care. Not having spent any time within a care home, and my wife struggling to accept the situation we now found ourselves in, our minds were soon put at ease with the level of care and compassion the team at Camelot provide. From the beginning to the end, almost three years later, the level didn't drop and we were kept up to date with any changes or situations on an immediate basis. The space, environment and activities suited our family member during his residency and nothing was too much trouble. We were able to take him out for short periods, they would offer to accompany or even bring him to family events. The professionalism that was displayed and delivered through the entire period, will not be forgotten. We'll continue to try and support Camelot, where we can, for as long as we can, out of respect for way they looked after us and our family members.
Thank you for your thoughtful review. I will pass on your feedback on to the team. It was a pleasure to care for him as part of our Camelot family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (26) & Events (0)
- 03 Jul 2026
Residents, families and staff marked the end of June with a sunny family fun day at Camelot House and Lodge. Manager Zillah Oakes said: “Given the heatwave that preceded it,...
- 28 May 2026
Residents of Camelot House and Lodge were delighted when a shopping trip undertaken for ‘just a loaf of bread’ turned into a full-scale weekly shop. Jean Barnett and Margaret Flemming...
- 22 May 2026
Our nurses are such important members of our teams. We celebrated International Nurses Day at Camelot House and Lodge last week, but not a day goes by without us witnessing...
There are no upcoming events for Camelot House and Lodge.
Awards / Recognitions (4)
- 07 Apr 2017Recipient: Camelot House and Lodge
- 30 Sep 2016Recipient: Camelot House and Lodge
- 30 Sep 2016Recipient: Camelot House and Lodge
Accreditations
There are no accreditations posted yet for Camelot House and Lodge.
Meet the Team (6)

I have been working in the Care Industry for over 25 yrs working my way up from being a Health Care Assistant to a Trained Nurse before becoming a Registered Manager. My reason for working in Care is to enhance people's lifestyles through person-centred care, working with others to create an inclusive living and working environment.

A dedicated nurse with a passion for dementia care.

I joined Camelot Care in 2014 as a registered nurse and I have worked in the industry for over 10 years. My passions include staff training and striving for excellence throughout all aspects of dementia care, always with the goal of ensuring residents are at the heart of every decision.

I joined Camelot Care in 2011 and oversaw all administration for the group and in particular Camelot House & Lodge. I have 20 years of experience as an administrator and hold an NCFE Level 3 in business administration.

I pride myself on the compassion I show to each and every resident within our home. I aim to ensure that, as a team, we continue to deliver person-centred care to those we support, placing residents at the heart of everything we do and meeting individual needs with the passion and commitment they deserve.

Bincy joined Camelot House and Lodge in 2011 as a senior carer. Her hard work and dedication have seen her rise through the ranks to her current position of clinical lead.
Frequently Asked Questions about Camelot House and Lodge
What types of Care is Camelot House and Lodge registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Camelot House and Lodge have?
There are 90 Single Rooms.
What are the Facilities & Services at Camelot House and Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Camelot House and Lodge to the centre of Wellington?
1.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Camelot House and Lodge to verify any information. View our terms and conditions. Camelot House and Lodge has an Enhanced Service -more info.