Camelot House and Lodge

I am very pleased with the care my husband receives. The activities team have worked so hard to get him to participate. At home, he sat in a chair and did nothing and spoke to no one. The staff are always helpful, polite and professional. It was his birthday yesterday and they made it special for him. Many thanks to all the team.

Someone always on hand to help or if you require assistance. Very friendly staff and couldn't ask for a better place for my mother to spend her remaining days warm comfortable and safe.

My experience of Camelot House and Lodge Care Home is a very positive one. My husband's care is exemplary. The staff are always polite and attentive and understand my husband's care needs. They are all friendly and helpful to me. I really cannot fault them. I am so pleased to have found a wonderful and welcoming home.

An exemplary level of care, very difficult circumstances, I really do appreciate your attention to detail. The details of reviews are somewhat hazy. How often do reviews take place for instance? Am I able to comment on reviews or maybe be part of a review?

Care and attention given to my mother was outstanding - tolerated, dealt with her dementia and physical needs in a kind, understanding and patient way - endeavoured to keep her amused and happy. In her last days, their care was above and beyond. It may not be the poshest or up-to-date place but was always beautifully clean as was Mum and the surroundings suited Mum. Care could not have been better for Mum and us.

My husband always received excellent care at Camelot House and Lodge Care Home. He would be encouraged to join in activities but when he declined his wishes would be accepted. As his illness progressed, my husband would spend a lot of time in his room. Staff would check him regularly and try to encourage him to go downstairs but again accepted his wishes. My husband was reluctant to eat and drink....the care staff would offer many choices and encourage him. Liaison between staff and myself was very good. I was kept informed of all changes in his condition and treated with empathy and understanding and able to visit at any time. When near the end of life, my husband and myself were treated respectfully and with dignity and understanding. I was given clear guidance about what to expect and to do. I could not have expected more from the care staff. Thank you all.

From the first day, we were made very welcome at Camelot House and Lodge Care Home. It was a traumatic time handing over a loved one to be looked after. Every time we visited, the home was immaculately clean and tidy. It was a pleasure to sit out in the garden. Covid restrictions presented the carers with additional responsibilities but they always had a smile and never complained. Thank you for all your help and support.

Always greeted with a smile. The home was always smelling fresh and perfectly clean. The staff were always very caring, including management. Thanking everyone for their compassion.

Camelot House and Lodge Care Home does a great job looking after my mum. At the start of the pandemic, the activities coordinator organised a Zoom call. This was not a great success because Mum could not understand what was going on, it was nice to see her though as we could not visit at that time. It shows that the staff care and are willing to try new things. It is nice to see the activities that are provided by the activities coordinator and the staff in the local paper.

I have always found all the staff at Camelot House and Lodge Care Home so helpful and caring in often difficult situations. Mum's room is always clean as with her clothes etc. I think I have met most of the staff in the time Mum has been at Camelot. I can't praise them enough for what they do. And have never had the slightest reason to complain, they all do a fantastic job.

It is a huge weight off my mind to know that Mum is safe, well cared and provided for - priceless!

This is the second home my father has moved to after difficult spells in hospital and another care home for people with dementia. I am so impressed with the effort the people working at the home make to do more than just accommodate him. He is always dressed in his own clothes, shaved and tidy. They deal with problems competently and we get regular information. I'm particularly impressed with the effort they go to with entertainment and celebrations. You get the sense that this is a family home caring for people who are part of the family. Sometimes it can take a while to get through to them and they are clearly very busy but I am willing to bet that is due to funding. They are caring for my dad within the local authority cap and the first home he was at was charging loads more with half the care.

The service has exceeded our expectations.

Very organised and fully supported in a time when I had no idea what to do as both my parents became ill together. Camelot care home supported me, and I would not have been able to cope without them. I can't thank them enough.

Camelot House and Lodge are exceptional in every aspect of management; they deserve so much. In this field, nursing is required, you have to have enormous patience and understanding. As a visitor myself, I've been behind the scenes, incredible work the staff endure day to day - truly caring in every way. Activities are enjoyable for residents, which give them lots of pleasure. There are no other nursing homes like it. They saved my son's life. Completely made a remarkable recovery and moved to a new residence. As a mother, this is truly a miracle. We, as a family, will never forget.

Every time I visited the care home, the atmosphere was calm and very welcoming. The staff were continually helping the patients whenever they were needed, whether medical or just company and, nothing seemed to be too much trouble. Having regular entertainment and encouragement to join in regarding art and games etc, also trips out, really sparked the laid back enjoyable feeling that evolved around the home, whether inside or out. The benefit of music, albeit continuos in the background, also entertained, ie playing an instrument or singing songs, encourage the patients to partake. When I was leaving to come home, the patient was totally immersed in the comfort that was circling around in a very relaxed atmosphere.

Such a caring place would recommend to anyone; we are always contacted if there are any problems. Their love and care for their residents are amazing. Thank you, Camelot House and Lodge, for looking after my mum.

My mother arrives at Camelot House and Lodge in early March 2021 after a residence of approximately 3 1/2 years at a local care home. The reason for the move was to provide my mother with an improved/enhanced level of care which was not available at the original home. Since arrival, the family have been impressed with the level of care, service and communication and the enhanced care level has resulted in an improvement in my mother's condition. The staff are friendly, caring, and efficient.

I cannot praise this home and team enough for resident care and family care - thank you, everyone.

Would just like to say that we wouldn't have ope if it wasn't for this great team of people at Camelot.