
Staff are always very caring and polite and nothing is too much trouble.Jenny W(Wife of Resident/Service User)

I find the staff very caring, not just to my mum but us as wellLindra K(Daughter of Resident/Service User)

I feel my mum is in the best place for all her needs and know she is being well looked after.Donna C(Daughter of Resident/Service User)

Staff are always very caring and polite and nothing is too much trouble.Jenny W(Wife of Resident/Service User)

I find the staff very caring, not just to my mum but us as wellLindra K(Daughter of Resident/Service User)

I feel my mum is in the best place for all her needs and know she is being well looked after.Donna C(Daughter of Resident/Service User)

Camelot House has been extensively refurbished, making the most of modern care capabilities within a spacious and comfortable environment. The interior is also ideal for residents diagnosed with a form of dementia, including colour-coded wings and clear signage that suits the daily lives of those with memory loss.
A Willow Wing lounge overlooks colourful gardens.
Care Provided by Camelot House and Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Hairdressing, Podiatry, newspapers, toiletries, trips out and external entertainment is not included in the price.
The price(s) shown are provided by the care home. Contact Camelot House and Lodge for full pricing details and T&Cs.
Contact Camelot House and Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Camelot Care
- Private Owned
Person in charge
- Zillah Oakes (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2014
Room Information
- Single Rooms (90)
- Single Rooms with ensuite Wet Room (3)
Camelot House and Lodge Reviews (84)
Camelot House and Lodge has a Review Score of 9.7 (9.703) out of 10, based on 24 reviews in the last 2 years.
Over all time Camelot House and Lodge has 84 reviews.
An exemplary level of care, very difficult circumstances, I really do appreciate your attention to detail. The details of reviews are somewhat hazy. How often do reviews take place for instance? Am I able to comment on reviews or maybe be part of a review?
Thank you for your kind comments, I will pass these on to the staff. In regards to the review process, we will contact you to explain.
Care and attention given to my mother was outstanding - tolerated, dealt with her dementia and physical needs in a kind, understanding and patient way - endeavoured to keep her amused and happy. In her last days, their care was above and beyond. It may not be the poshest or up-to-date place but was always beautifully clean as was Mum and the surroundings suited Mum. Care could not have been better for Mum and us.
Thank you for taking the time to review our home. I am pleased that you had a positive experience. I will relay your feedback to the rest of the team. Kind regards, Samantha.
My husband always received excellent care at Camelot House and Lodge Care Home. He would be encouraged to join in activities but when he declined his wishes would be accepted. As his illness progressed, my husband would spend a lot of time in his room. Staff would check him regularly and try to encourage him to go downstairs but again accepted his wishes. My husband was reluctant to eat and drink....the care staff would offer many choices and encourage him. Liaison between staff and myself was very good. I was kept informed of all changes in his condition and treated with empathy and understanding and able to visit at any time. When near the end of life, my husband and myself were treated respectfully and with dignity and understanding. I was given clear guidance about what to expect and to do. I could not have expected more from the care staff. Thank you all.
Thank you so much for taking the time to review our home. I am so pleased that your experience was positive and I will relay this to the team. Kind Regards.
From the first day, we were made very welcome at Camelot House and Lodge Care Home. It was a traumatic time handing over a loved one to be looked after. Every time we visited, the home was immaculately clean and tidy. It was a pleasure to sit out in the garden. Covid restrictions presented the carers with additional responsibilities but they always had a smile and never complained. Thank you for all your help and support.
Thank you so much for taking the time to review our home. I will relay this feedback to the rest of the team. Kind Regards.
Always greeted with a smile. The home was always smelling fresh and perfectly clean. The staff were always very caring, including management. Thanking everyone for their compassion.
Thank you so much for taking the time to review our home. I will relay this feedback to the rest of the team. Kind Regards.
Camelot House and Lodge Care Home does a great job looking after my mum. At the start of the pandemic, the activities coordinator organised a Zoom call. This was not a great success because Mum could not understand what was going on, it was nice to see her though as we could not visit at that time. It shows that the staff care and are willing to try new things. It is nice to see the activities that are provided by the activities coordinator and the staff in the local paper.
Thank you for taking the time to review our home, and thank you for your kind words. I will relay these to the rest of the team. Kind Regards.
I have always found all the staff at Camelot House and Lodge Care Home so helpful and caring in often difficult situations. Mum's room is always clean as with her clothes etc. I think I have met most of the staff in the time Mum has been at Camelot. I can't praise them enough for what they do. And have never had the slightest reason to complain, they all do a fantastic job.
Thank you for taking the time to review our home, and thank you for your kind words. I will relay these to the rest of the team. Kind Regards.
It is a huge weight off my mind to know that Mum is safe, well cared and provided for - priceless!
Thank you so much for your kind words and for taking the time to review our home. It is very appreciated, and I will pass this on to the rest of the team. Kind Regards.
This is the second home my father has moved to after difficult spells in hospital and another care home for people with dementia. I am so impressed with the effort the people working at the home make to do more than just accommodate him. He is always dressed in his own clothes, shaved and tidy. They deal with problems competently and we get regular information. I'm particularly impressed with the effort they go to with entertainment and celebrations. You get the sense that this is a family home caring for people who are part of the family. Sometimes it can take a while to get through to them and they are clearly very busy but I am willing to bet that is due to funding. They are caring for my dad within the local authority cap and the first home he was at was charging loads more with half the care.
Thank you so much for your kind words and for taking the time to review our home. It is very appreciated, and I will pass this on to the rest of the team. Kind Regards.
They quickly identified her specific needs and we have seen a significant improvement in her general health and well-being. She was having daily falls and since arriving at Camelot House and Lodge Care Home we have not had a single incident, which speaks volumes for the care and attention of the staff.
There is a warm and friendly atmosphere that allowed Mum to settle in very quickly and whilst she would prefer to be at home she understands and appreciates the care she needs.
Camelot has been excellent with communication to us and has contacted us when necessary, or to update us on Mum's current situation.
They have been very strict but accommodating with the Covid restrictions which we appreciate have been very difficult over the past year. They have gone the extra mile to accommodate visits when we have had family visiting from further away and we could not have expected more.
The service has exceeded our expectations.
Thank you so much for taking the time to review our home. We aim to provide the very highest care, and we appreciate your kind words. I will feedback to the rest of the team. Kind Regards.
Very organised and fully supported in a time when I had no idea what to do as both my parents became ill together. Camelot care home supported me, and I would not have been able to cope without them. I can't thank them enough.
Thank you for taking the time to review our home and leaving such positive comments. I will pass these on to the rest of the team. Kind Regards.
Camelot House and Lodge are exceptional in every aspect of management; they deserve so much. In this field, nursing is required, you have to have enormous patience and understanding. As a visitor myself, I've been behind the scenes, incredible work the staff endure day to day - truly caring in every way. Activities are enjoyable for residents, which give them lots of pleasure. There are no other nursing homes like it. They saved my son's life. Completely made a remarkable recovery and moved to a new residence. As a mother, this is truly a miracle. We, as a family, will never forget.
Thank you so much for those kind words. It was a pleasure caring for him, and we are all thrilled with his progress.
Every time I visited the care home, the atmosphere was calm and very welcoming. The staff were continually helping the patients whenever they were needed, whether medical or just company and, nothing seemed to be too much trouble. Having regular entertainment and encouragement to join in regarding art and games etc, also trips out, really sparked the laid back enjoyable feeling that evolved around the home, whether inside or out. The benefit of music, albeit continuos in the background, also entertained, ie playing an instrument or singing songs, encourage the patients to partake. When I was leaving to come home, the patient was totally immersed in the comfort that was circling around in a very relaxed atmosphere.
Thank you very much for taking the time to complete the review and for your excellent feedback. It is greatly appreciated and will pass this on to the rest of the team. Kind Regards.
Such a caring place would recommend to anyone; we are always contacted if there are any problems. Their love and care for their residents are amazing. Thank you, Camelot House and Lodge, for looking after my mum.
Thank you for your kind words and for taking the time to leave a review. I will feedback to the rest of the team. Kind Regards.
My mother arrives at Camelot House and Lodge in early March 2021 after a residence of approximately 3 1/2 years at a local care home. The reason for the move was to provide my mother with an improved/enhanced level of care which was not available at the original home. Since arrival, the family have been impressed with the level of care, service and communication and the enhanced care level has resulted in an improvement in my mother's condition. The staff are friendly, caring, and efficient.
Thank you for your review. I will feedback to the rest of the team. Kind Regards, Sam
The team made us part of their family and Mum settled quickly. Unfortunately, Mum has since passed away after illness but we were supported and loved by all during Mum's end of life.
I cannot praise this home and team enough for resident care and family care - thank you, everyone.
Thank you so much for those kind words. It was a pleasure to care for your mum and it is lovely that we could care for you and your family too. I will relay your review to the rest of the team and once again, thank you.
Would just like to say that we wouldn't have ope if it wasn't for this great team of people at Camelot.
Dear Lorraine,
Thank you for taking the time to submit a review. I will pass all your kind comments onto all the staff involved.
Staff are wonderful, nothing is too much. It's a pleasure to see him there.
Kind Regards, Sam Paddon.
They fought to keep him at Camelot House to provide the best care for him. Special thanks to one of the registered nurses who was simply incredible!
Kind Regards, Sam Paddon.
The care home staff were fantastic, all the way through.
Kind Regards, Sam Paddon.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (26) & Events (0)
- 03 Jul 2026
Residents, families and staff marked the end of June with a sunny family fun day at Camelot House and Lodge. Manager Zillah Oakes said: “Given the heatwave that preceded it,...
- 28 May 2026
Residents of Camelot House and Lodge were delighted when a shopping trip undertaken for ‘just a loaf of bread’ turned into a full-scale weekly shop. Jean Barnett and Margaret Flemming...
- 22 May 2026
Our nurses are such important members of our teams. We celebrated International Nurses Day at Camelot House and Lodge last week, but not a day goes by without us witnessing...
There are no upcoming events for Camelot House and Lodge.
Awards / Recognitions (4)
- 07 Apr 2017Recipient: Camelot House and Lodge
- 30 Sep 2016Recipient: Camelot House and Lodge
- 30 Sep 2016Recipient: Camelot House and Lodge
Accreditations
There are no accreditations posted yet for Camelot House and Lodge.
Meet the Team (6)

I have been working in the Care Industry for over 25 yrs working my way up from being a Health Care Assistant to a Trained Nurse before becoming a Registered Manager. My reason for working in Care is to enhance people's lifestyles through person-centred care, working with others to create an inclusive living and working environment.

A dedicated nurse with a passion for dementia care.

I joined Camelot Care in 2014 as a registered nurse and I have worked in the industry for over 10 years. My passions include staff training and striving for excellence throughout all aspects of dementia care, always with the goal of ensuring residents are at the heart of every decision.

I joined Camelot Care in 2011 and oversaw all administration for the group and in particular Camelot House & Lodge. I have 20 years of experience as an administrator and hold an NCFE Level 3 in business administration.

I pride myself on the compassion I show to each and every resident within our home. I aim to ensure that, as a team, we continue to deliver person-centred care to those we support, placing residents at the heart of everything we do and meeting individual needs with the passion and commitment they deserve.

Bincy joined Camelot House and Lodge in 2011 as a senior carer. Her hard work and dedication have seen her rise through the ranks to her current position of clinical lead.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Camelot House and Lodge to verify any information. View our terms and conditions. Camelot House and Lodge has an Enhanced Service -more info.