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Camelot House and Lodge

Taunton Road, Chelston, Wellington, Somerset TA21 9HY
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Staff are always very caring and polite and nothing is too much trouble.Jenny W(Wife of Resident/Service User)
Camelot House and Lodge, Wellington
I find the staff very caring, not just to my mum but us as wellLindra K(Daughter of Resident/Service User)
Camelot House and Lodge, Wellington
I feel my mum is in the best place for all her needs and know she is being well looked after.Donna C(Daughter of Resident/Service User)
Camelot House and Lodge, Wellington

Camelot House has been extensively refurbished, making the most of modern care capabilities within a spacious and comfortable environment. The interior is also ideal for residents diagnosed with a form of dementia, including colour-coded wings and clear signage that suits the daily lives of those with memory loss.

A Willow Wing lounge overlooks colourful gardens.

Care Provided by Camelot House and Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,550 - £1,550£1,550 - £1,550
Residential Dementia Care£1,550 - £1,550£1,450 - £1,450
Nursing Care£1,550 - £1,550£1,550 - £1,550
Nursing Dementia Care£1,550 - £1,550£1,550 - £1,550

Hairdressing, Podiatry, newspapers, toiletries, trips out and external entertainment is not included in the price.

Contact Camelot House and Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Zillah Oakes (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (90)
  • Single Rooms with ensuite Wet Room (3)

Camelot House and Lodge Reviews (84)

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9.7

Camelot House and Lodge has a Review Score of 9.7 (9.703) out of 10, based on 24 reviews in the last 2 years. Over all time Camelot House and Lodge has 84 reviews.

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Showing 84 reviews matching selected criteria
Review from Stephen W (Son of Resident) published on 30 October 2018 Submitted via Postal Card
Overall Experience

They cared for my father with care and compassion throughout the 2 1/2 years of his stay. The home treated me, as a visitor, extremely well,m kept me informed of his condition at all times and always discussed any changes needed to his medicines/diet before acting. I think, after the initial shock, my father loved being there and it felt like home to him. Many thanks.

Reply from Ann Vaughan, Adminstrator at Camelot House and Lodge

Thank you very much for your kind words, I will pass onto all staff involved. Very much appreciated.

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Review from Linda W (Daughter-in-law of Resident) published on 30 October 2018 Submitted via Postal Card
Overall Experience

Staff of the care home are very kind, always helpful, keeping us informed of any changes to Dad's care. Very supportive to me at the end when Dad passed away. Would recommend this home to family and friends.

Reply from Ann Vaughan, Adminstrator at Camelot House and Lodge

Thank you very much for your kind words it is very much appreciated and I will pass this onto the staff.

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Review from Timothy B (Son of Resident) published on 20 July 2018 Submitted via Website
Overall Experience

My family, which includes medical practitioners, were impressed with the dedication and expertise of the staff as well as the facilities.

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Review from Nicola W (Daughter of Resident) published on 25 January 2018 Submitted via Postal Card
Overall Experience

The staff at Camelot Lodge provided nine months of excellent first class care for my 88-year-old father, who had vascular dementia. They were caring in every way possible, which was exactly what we as a family wanted for him.

Reply from Ann Vaughan, Administration Manager at Camelot House and Lodge

Thank you, Nicola, for your kind words, this will be passed on to all the staff.

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Review from Geoffrey S (Husband of Resident) published on 31 October 2017 Submitted via Postal Card
Overall Experience

The care and compassion shown in caring for my wife is superb, nothing seems to be too much trouble. The accommodation is just right, the food excellent and the facilities great.

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Review from A S (Daughter of Resident) published on 18 September 2017 Submitted via Postal Card
Overall Experience

My father received excellent care from all members of staff, while he lived at Camelot House and Lodge. They treated him with dignity and respect and were very compassionate and caring. When we visited we were always welcomed and nothing was too much trouble. Over the days my father was dying the care we all received could not be faulted. I am so glad my father lived and died there.

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Review from D W (Wife of Resident) published on 18 September 2017 Submitted via Postal Card
Overall Experience

My husband had been a resident for 8 months and was always treated with care, compassion and understanding. The staff were always kind and courteous to both residents and visitors alike. During the last days of his life, the staff were always there tending to his, and our, every need.

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Review from Maggie C (Stepdaughter of Resident) published on 30 June 2017 Submitted via Postal Card
Overall Experience

My first visit to view Camelot House. I was seen straight away and shown around. Residents, clean and well groomed. Clean house. Rooms spacious and clean. Plenty of staff - friendly. My step-mother was happy. Plenty of activities. Especially liked Dot (rabbit) and bird aviary.

Reply from Ann Vaughan, Administration Manager at Camelot House and Lodge

Dear Maggie

Thank you for taking the time to review Camelot, it is very much appreciated and all the kind comments will be passed onto the staff.

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Review from Mark C (Relative of Resident) published on 30 June 2017 Submitted via Postal Card
Overall Experience

Excellent smiling, caring staff. Great activities provided, especially the aviary and rabbit. Made Stepmother's last few days comfortable and happy. The care home was one of several we looked at, but it was the helpful happy staff that made up our minds. The food and facilities were excellent. The staff also made time to facilitate her personal 'fads' needs. An outstanding service and grateful thanks to everyone at Camelot.

Reply from Ann Vaughan, Administration Manager at Camelot House and Lodge

Dear Mark,

Thank you for taking the time to review Camelot, all feedback is much appreciated and passed onto staff.

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Review from Doreen P (Widow / Widower) published on 3 May 2017 Submitted via Postal Card
Overall Experience
My husband was admitted on February 13th 2017, needing 24 hour nursing care. the care he received was excellent. The staff were always kind, cheerful and caring - my husband had lost his dentures whilst in hospital (he had transferred from hospital to Camelot) and his food was pureed and presented in an attractive manner and was much appreciated.
He had crippling arthritis and dementia and the staff worked hard to make his life as comfortable as possible.

He long ago requested not to be resuscitated or hospitalised. I was with him when he died and we were both cared for wonderfully and sympathetically.

Reply from Ann Vaughan, Administration Manager at Camelot House and Lodge

Thank you for your kind and thoughtful words, it is much appreciated and I will pass these comments onto all staff.

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Review from C F (Daughter of Resident) published on 27 March 2017 Submitted via Postal Card
Overall Experience

All the staff are always very welcoming and friendly. They show a great level of care and patience towards the residents and are attentive and considerate towards their needs.

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Review from Mrs M (Daughter of Resident) published on 21 March 2017 Submitted via Website
Overall Experience

My mother has been living at Camelot House and Lodge for just over a year and we are delighted with how well and quickly she settled in. She initially came for respite care but very quickly regarded Camelot Lodge as her home and wanted to stay. The standard of care she receives is excellent, we cannot praise the staff too highly - their warmth, patience and professionalism is amazing.

There is a lovely atmosphere at the Lodge and plenty of activities and treats on offer. My mother enjoys taking part in whatever is going on, especially when there is music or dancing involved. She has become fond of her carers and it's a pleasure to see her interact with them.

We visit often and are always made welcome but we know when we can't be there she is in safe hands.

Reply from Ann Vaughan, Administration Manager at Camelot House and Lodge

Dear Fiona

Thank you for your review and the wonderful comments, which will be passed onto all the staff who make the home what it is.

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Review from Kym S (Son of Resident) published on 16 March 2017 Submitted via Postal Card
Overall Experience
My mother transferred to Camelot House when she was very infirm.

Her treatement by all the staff (nurses, carers, cleaners, maintenance, management) was superb. They all always knew who she was and how she was. They were on top of her needs both medical and care and my sisters and I have been able to relax as we could trust the home.

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Review from P R (Daughter of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience
Excellent care and kindness is shown to my mother by all staff I encountered.
A clean home with well-maintained décor and furnishings.

There are plenty of stimulating activities.

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Review from Lisa P (Daughter of Resident) published on 3 March 2017 Submitted via Website
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Every member of staff at Camelot demonstrates exceptional skills in caring for our dear mum. They are creative, dedicated, highly skilled professionals who work with our mum, and with us as her family, to provide an environment and care package around her which is focused on her best interests. We are so impressed by the care and compassion shown even in difficult and challenging situations.

Reply from Ann Vaughan, Administration Manager at Camelot House and Lodge

Dear Lisa

Thank you very much for taking the time to complete a review and for the very positive and encouraging comment, this will be conveyed to all the staff.

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Review from Sylvia C (Wife of Resident) published on 13 December 2016 Submitted via Website
Overall Experience

My husband spent his last three months at Camelot House and words cannot express how deeply grateful we are for all the tender care and kindness that was demonstrated both to him and our family during this difficult time. The staff are truly exceptional. They were so patient and nothing was too much trouble. The home was always clean and fresh and there was a lovely happy atmosphere. He couldn't have spent his last days in a better place.

Reply from Ann Vaughan, Administration Manager at Camelot House and Lodge

Thank you very much for your kind words support and gratitude.

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No Rating
Review from Ralph E (Nephew of Resident) published on 21 November 2016 Submitted via Postal Card
Overall Experience

Very caring and attentive staff. Pleasant surroundings. Home clean and tidy with a comfortable bedroom.

Reply from Ann Vaughan, Administration Manager at Camelot House and Lodge

Dear Ralph

Thank you for your review.

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Review from Valerie C (Sister of Resident) published on 7 November 2016 Submitted via Postal Card
Overall Experience

I have been visiting your home for 18 months. I have always been greeted with politeness and a smile. Sometimes I need to ask a medical question which is always answered by the nurse in charge as it should be.

Reply from Ann Vaughan, Administration Manager at Camelot House and Lodge

Dear Valarie

Thank you very much for taking the time to complete and return the review.

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Review from John C (Husband of Resident) published on 14 October 2016 Submitted via Postal Card
Overall Experience

Caring for people with dementia and mental disorders is really difficult (I know I have tried) but in the five months that my wife has been in Camelot House and Lodge her needs and welfare have been met to my complete satisfaction. The staff and management work very hard and in an amazingly cheerful way and I thank them all for the care given to my wife (and me).

Reply from Ann Vaughan, Administration Manager at Camelot House and Lodge

Thank you for your kind comments Mr C.

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Review from S W (Daughter of Resident) published on 7 October 2016 Submitted via Postal Card
Overall Experience

My father is well cared for, the staff treat him with dignity and love.

Reply from Ann Vaughan, Administration Manager at Camelot House and Lodge

Dear Sandra

Thank you very much for taking the time to complete the review of our Care Home, we make every effort to make sure all our services are excellent and any areas of improvement identified will be addressed immediately.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (26) & Events (0)

News
  • 03 Jul 2026

    Residents, families and staff marked the end of June with a sunny family fun day at Camelot House and Lodge. Manager Zillah Oakes said: “Given the heatwave that preceded it,...

  • 28 May 2026

    Residents of Camelot House and Lodge were delighted when a shopping trip undertaken for ‘just a loaf of bread’ turned into a full-scale weekly shop. Jean Barnett and Margaret Flemming...

  • 22 May 2026

    Our nurses are such important members of our teams. We celebrated International Nurses Day at Camelot House and Lodge last week, but not a day goes by without us witnessing...

Upcoming Events

There are no upcoming events for Camelot House and Lodge.

Awards / Recognitions (4)

Accreditations

There are no accreditations posted yet for Camelot House and Lodge.

Meet the Team (6)

Zillah Oakes
Zillah OakesJob Title:Registered ManagerJoined: 2023

I have been working in the Care Industry for over 25 yrs working my way up from being a Health Care Assistant to a Trained Nurse before becoming a Registered Manager. My reason for working in Care is to enhance people's lifestyles through person-centred care, working with others to create an inclusive living and working environment.

Debra Jacobs
Debra JacobsJob Title:Deputy ManagerJoined: 2023

A dedicated nurse with a passion for dementia care.

Samantha Paddon
Samantha PaddonJob Title:Head of CareJoined: 2014

I joined Camelot Care in 2014 as a registered nurse and I have worked in the industry for over 10 years. My passions include staff training and striving for excellence throughout all aspects of dementia care, always with the goal of ensuring residents are at the heart of every decision.

Ann Vaughan
Ann VaughanJob Title:AdministratorJoined: 2011

I joined Camelot Care in 2011 and oversaw all administration for the group and in particular Camelot House & Lodge. I have 20 years of experience as an administrator and hold an NCFE Level 3 in business administration.

Alison Southcott
Alison SouthcottJob Title:Clinical LeadJoined: 2012

I pride myself on the compassion I show to each and every resident within our home. I aim to ensure that, as a team, we continue to deliver person-centred care to those we support, placing residents at the heart of everything we do and meeting individual needs with the passion and commitment they deserve.

Bincy John
Bincy JohnJob Title:Clinical LeadJoined: 2011

Bincy joined Camelot House and Lodge in 2011 as a senior carer. Her hard work and dedication have seen her rise through the ranks to her current position of clinical lead.

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