Search...

Caledonia Care Home

7 Sidney Street, Saltcoats, Ayrshire KA21 5DB
Handsale Ltd Logo
Jobs
Caledonia Care Home logo
Caledonia Care Home, Saltcoats
Caledonia Care Home, Saltcoats
Caledonia Care Home, Saltcoats

Situated in the heart of Ayrshire is Caledonia, a 90-bed home specialising in residential, dementia and nursing care. The care home is idyllically located for the residents to enjoy exciting excursions.

The home offers breath taking views of the Firth of Clyde across to the Isle of Arran. There’s decking around the home where residents can enjoy the views and watch the ferry come and go, and a secure, spacious...  

Loading travel time

Care Provided by Caledonia Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Caledonia Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Good to Know

Group / Owner

Person in charge

  • Claire Hatton (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Number of floors: 2

Room Information

  • Single Rooms (90)
  • Single Rooms with ensuite Wet Room (90)

Caledonia Care Home Reviews (23)

Submit a Review
8.9

Caledonia Care Home has a Review Score of 8.9 (8.942) out of 10, based on 10 reviews in the last 2 years. Over all time Caledonia Care Home has 23 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Caledonia Care Home
Loading...
Showing 23 reviews matching selected criteria
Review from Elizabeth B (Sister of Resident) published on 9 September 2026 Submitted via Postal Card
Overall Experience

My brother was in a care home for eight years and had a bad experience regarding his health. Since moving to Caledonia Care Home, his well being has improved 100% He is finally being given the care/love/respect that he deserves.

Reply from Catherine Galbraith, Area Manager at Caledonia Care Home

Hi

Thank you for taken the time to complete a review regarding Caledonia and the Staff. Claire the manager is happy that you feel your brother's health has improved.

Regards
Cath Galbraith

Area Manager

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Frances M (Resident / Service User) published on 24 August 2026 Submitted via Postal Card
Overall Experience

All the staff have been fantastic with me when I arrive from the hospital over one year ago. I cannot give the staff anymore praise. They are all lovely.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from James F P (Son of Resident) published on 18 August 2026 Submitted via Postal Card
Overall Experience

Staff excellant ,caring and my mother well looked after,food great and plenty of it overall no negstives

Reply from Catherine Galbraith, Area Manager at Caledonia Care Home
Thank you for such a good review. The staff at the home work hard to give very good care supporting residents and their families. Once again thank you.

Cath Galbraith Area Manager

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A P (Son of Resident) published on 31 July 2026 Submitted via Website
Overall Experience

We cannot thank the manager and team at Caledonia for the faultless care afforded to both our parents. Their kindness care and compassion afforded to them and the family throughout was second to none.

Reply from Catherine Galbraith, Area Manager at Caledonia Care Home
Thank you for taking the times to give us such a positive review. The staff work hard making sure everyone receives the best care and offer excellent support to families.
Once again thank you for taking the time.

Cath Galbraith

Area Manager

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brenda H (Daughter of Resident) published on 16 April 2026 Submitted via Postal Card
Overall Experience

I have found the staff at Regal unit to be knowledgeable in all mums needs, evidence of person centred care in both communication & demonstrated by staff on a consistent basis. Staff are approachable & always supportive in answering any of my concerns. I have observed mums interaction with staff to be hartwarming & reasuring. Mum is well cared for & staff know her personality & abilities I have not had much dealing with manager but the care home is well run & friendly.

Reply from Catherine Galbraith, Area Manager at Caledonia Care Home
Thank you for your kind words. I am glad you feel your mothers is well looked after. Please say high to the manager when you come in as Claire has an open door policy and loves to chat.
Thank you again.
Cath Galbraith

Area Managet

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R M (Brother of Resident) published on 16 April 2026 Submitted via Postal Card
Overall Experience

Visit my sister regularly, shes always well taken care of, staff are available & easy to chat to. My sister appears well kept & engages in lots of activities staff know who I am, and are always happy to see me. I would recommend the Caledonia Care Home which appears well run, healthy food options & lot of social activities.

Reply from Catherine Galbraith, Area Manager at Caledonia Care Home

Thank you for your kind words and I am happy to hear that you feel your sister is well looked after and that you feel comfortable with the management and staff.

Cath Galbraith

Area Managet

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ambrose K (Friend of Resident) published on 18 June 2025 Submitted via Postal Card
Overall Experience

Would be helpful if someone could make sure the patient is upright at mealtimes. Staff helpful. Do their best.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from J S (Daughter of Resident) published on 21 May 2025 Submitted via Postal Card
Overall Experience

I am delighted with the quality of care provided to my dad. Staff are very caring and professional. Nothing is too much bother for them if you ask for something. There are many varied activities organised for residents with something to suit everyone. I would recommend Caledonia Care Home to others.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N G (Daughter of Resident) published on 2 April 2025 Submitted via Website
Overall Experience

My family member has a lovely bright room and enjoys the window view. Great to have a familiar care team and named nurse on each shift to promote individual care and make us feel valued and included re care needs. Good to have the opportunity to meet other residents and relatives for a little bit of peer support and recent new activities and new menu well received. The personal touch make a big difference to mental wellbeing, such as time for informal chats with care staff, hairdresser, housekeepers etc Appreciation and Thanks for the ongoing commitment and hard work from management and the whole staff team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jennifer M (Daughter of Resident) published on 31 March 2025 Submitted via Website
Overall Experience

My mum was a resident of Caledonia for 3 years. During her time there I found the staff of Lascalla wing were nothing short of amazing, mum was looked after with such care, and affection, she was very happy. I was delighted with the home, always clean and tidy, and all the staff I had dealings with were an absolute delight, i couldn't have be happier with her care. I sing their praises at every opportunity. A huge big thank you to all the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Anne W (Daughter of Resident) published on 8 August 2023 Submitted via Website
Overall Experience

In the eight years that Mum was in Caledonia Care Home we, as a family, have nothing but praise and thanks for the care, love and attention shown to her. All the staff went out of their way to accommodate Mum's needs and make Caledonia feel like home for her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margo S (Daughter of Resident) published on 12 June 2022 Submitted via Website
Overall Experience
Cannot rate Caledonia care home highly enough, the Regal unit was just amazing to my mum with the staff so attentive and caring. The care my mum and the family received during her last week was just amazing. I only wish we had found Caledonia care home sooner.

Thank you all for everything you did for Mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Jacqueline K (Wife of Resident) published on 10 April 2020 Submitted via Website
Overall Experience
My husband, who has dementia and complex medical and behavioural issues, moved to Caledonia last year.
He settled in quite quickly and sees it as his home. He has had various medical issues which have been dealt with promptly and effectively by staff.
The staff are wonderful. They are always attentive and caring to all residents. They also keep me informed if he has any issues.

The biggest compliment I can give is that as his former Carer, I realise they care for him better than I could. Therefore I can sleep at night.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H D (Wife of Resident) published on 2 March 2020 Submitted via Postal Card
Overall Experience

My husband has dementia since going into the care home he is slowly regaining the strength in his legs and is now able to feed himself. The staff are very hands-on very caring and willing to do anything to help him.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B S (Cousin of Resident) published on 25 November 2019 Submitted via Postal Card
Overall Experience

Staff are kind, supportive and helpful in all ways. Residents are clean, well-fed and all health issues attended to. I am always well informed of any problems with health etc.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Claire F (Granddaughter of Resident) published on 5 August 2019 Submitted via Website
Overall Experience

My late grandfather stayed here for the last 18 months of his life and I could not have wished for him to have better care than he did at Caledonia Care Home. The staff really could not have done more for him and in his latter weeks, went above and beyond to ensure he was comfortable.

I can’t recommend this care home enough for anyone considering settling either themselves or a loved one there.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Joyce R (Daughter-in-law of Resident) published on 9 May 2019 Submitted via Review Postal Card
Overall Experience

The care my mother-in-law receives in Caledonia Care Home is exceptional. I cannot praise the home, staff and management enough. I always recommend Caledonia Care Home to anyone who is looking for a care home for a relative without hesitation.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Fiona C (Daughter of Resident) published on 8 March 2019 Submitted via Website
Overall Experience

Caledonia Care Home is a fantastic residential home. The home has outstanding and well-trained staff who care for my mother in every situation. All of the staff work as a team from maintenance, cleaning, catering, care and nursing staff, through to management, to provide exceptional care. All staff have knowledge of my mother and her needs and support her day and night. Caledonia Care Home is well managed and kept in exceptional condition, clean, tidy and safe. The home has excellent facilities such as a hairdresser, residents' tea room, TV room, memory room and there is a high quality and comprehensive entertainment and activity programme. The staff support us by phone, regular updates and through formal reviews. It is without hesitation that I would thoroughly recommend Caledonia Care Home as a safe, welcoming and high-quality caring environment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Frank C (Son of Resident) published on 15 February 2019 Submitted via Review Postal Card
Overall Experience

Caledonia Care Home puts my mums needs first, that staff are compassionate and professional and patiently worked with mum and her (initially) challenging behaviour to settle her into her new home. The care home is always clean, it is modern with different units beautifully decorated and bright. The care is not regimented and based upon residents needs and desires. Residents can choose to stay in their rooms or eat and socialise in communal areas. There is always a nurse available for each unit that houses 12 residents. Cannot rate it more highly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Hilary C (Wife of Resident) published on 7 February 2019 Submitted via Website
Overall Experience

My husband has dementia and has been in the care home for a couple of years. He is treated with respect and dignity by the kind and caring staff. The care home meets his needs really well. There are lots of different seating areas in the lengthy corridors and residents wander at will. These areas are different to each other giving a feeling of visiting different places. My husband was a walker and the long corridors allow him the freedom to do so. There is a country café, a pub, a quiet room with comfy armchairs and a "cinema" with a big screen to watch DVDs - all available for residents and their visitors. There is plenty of live entertainment, music and dancing, lots of activities, visits from school children and animals, choirs at Christmas. There is always something happening which residents don't have to attend but are encouraged and supported if they do want to participate. My husband always looks clean and tidy and all his personal needs are taken care of efficiently.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 16 July 2026
  • How well do we support people's wellbeing?
    Adequate

    (3)

  • How good is our leadership?
    Adequate

    (3)

  • How good is our staff team?
    Good

    (4)

  • How good is our setting?
    Good

    (4)

  • How well is care and support planned?
    Adequate

    (3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Caledonia Care Home.

Upcoming Events

There are no upcoming events for Caledonia Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Caledonia Care Home.

Accreditations

There are no accreditations posted yet for Caledonia Care Home.

Meet the Team (1)

Mairi Ritchie
Mairi RitchieJob Title Registered home manager

Mairi has a BA in nursing studies, and is a registered general nurse (RGN). She also has an SVQ Level 4 in Leadership and Management award.

She worked as a qualified nurse for over 30 years in a variety of settings including a hospital, community continence service, hospice and care home. She’s also worked in quality and as a clinical trainer.

Her extensive background across different settings has given her great insight into different aspects of the industry, and helped her build essential skills to excel in her management role.

Mairi takes a very strategic view of the home, and her goal is to look after the staff, to ensure they’re then able to provide unrivalled care and support for the residents.

She said, “Handsale has a non-corporate approach. They’re big enough to make a difference, whilst being small enough to care about the details.

“My favourite quote is Dr Seuss: ‘Unless someone like you cares a whole awful lot, nothing is going to get better. It’s not.’”

Frequently Asked Questions about Caledonia Care Home

What types of Care is Caledonia Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Caledonia Care Home have?

There are 90 Single Rooms.

What are the Facilities & Services at Caledonia Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Caledonia Care Home to the centre of Saltcoats?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Caledonia Care Home to verify any information. View our terms and conditions. Caledonia Care Home has an Enhanced Service -more info.