Aston Manor

On the whole very happy with the care my relative receives.

My relative seems settled and happy. He doesn't get angry as much as in previous homes. He enjoys going out for walks. I think the home is a happy home, relaxed and comfortable for clients with different needs. Just one thing - I travel quite far to see my relative - an offer of a cup of tea would be nice.

Overall experience ok, staff are very good very friendly and appear to have a good relationship with the residents, food always smells good and a deccent menu but not actually seen the meals constant tea + biscuits, there doesnt seem a great deal of entertainment that would probably be only critisim

My wife has been in Aston Manor for one week, and I am pleased to say that she has settled in very well without anxiety or upset. I am pleased with the care she is receiving.

The staff look after her very well and are very caring towards her. If there are any issues/concerns no matter how small they will let us know immediately.

My mother has been resident at the home since the end Sept 2025. Overall we are very satisfied with the home, excellent caring staff, the cleanliness and hygiene, provision of meals, refreshments and entertainment for the residents. Our situation is difficult because we live abroad and no family to visit. We are only able to visit a couple of times per year. The staff do not seem to appreciate the problems that this causes without regular updates. After saying that, they do answer the phone when we call. A suggestion, moving forward for cases like our own, is there should be something in place such as regular weekly e-mail / phone call updates, regarding changes - This could include an update on the general health and welfare of the resident, information following doctor visits to include diagnosis, medicine, and steps to deal with it. The other petty annoyance is we have to chase for receipts for fees, and monies held in the safe. I would have no hesitation in recommending the home

I miss my wife so much, but I can be comforted that she is being well looked after. I truly appreciate and thank all the staff in what they do in the care home. Thank you!

The staff are mainly polite and most of the time treat residents with respect, the care home is always clean and feels homely. Sometimes the residents seem to be consistently left on their own which could possibly be a worry. Overall a great experience for the residents and the family members.

My sister has been in Aston Manor for a matter of weeks. In this time I have seen some improvement in her overall health, which I believe is due to the care given to her by the nurse and lovely staff. Her room is kept clean and food is of a good standard. My sister is registered blind and has dementia, she can be quite afraid/untrusting of people who she is not familiar with because she is unable to see them. This makes it difficult for staff as she sometimes refuses to eat or have medication. This has been a worry to all of us. Family have now been encouraged to visit at mealtimes to try and ensure she will eat.

I find this home excellent. There are plenty of kind staff who all seem very caring. I have never been in the home but I understand the need for protection for residents and staff. I have had experience of 2 other homes and Aston Manor puts them to shame. I couldn't answer all the ratings because I haven't seen some of them.

My husband was in care here for less than 5 months but I will never forget the wonderful care and patience shown to him. Sadly he passed away but I am happy that his final months were spent in such good care. A great big thank you to all of you.

My mum seems happy. She has dementia. She’s quite content. She seems well cared for. I feel happy that she is happy. She enjoys her food. She seems to get what she wants. I can’t comment on her room as with Covid I haven’t seen it. The room where we visit is pleasant and clean. She can be quite stubborn but they seem to handle her well which gives me peace of mind.

I am so impressed with Aston Manor. The care my husband is receiving is wonderful. The staff are so lovely and caring and brilliant with him. It is comforting at such a difficult time in our lives to know that he is in such a nice place with such wonderful care all around him. He could not be anywhere better. Thank you.

Friendly, helpful, approachable staff. Clean and vibrant accomodation. With my dad, the staff are caring and aware of his needs. A big thank you!

Dad is more than happy at Aston Manor. He is eating better than he was and the staff are taking really good care of him. Due to the pandemic, we've been unable to see his room but are looking forward to a time when we can.

We have been delighted by the attention and care all the team at Aston Manor gave our husband, father, and beloved family member during his short stay.

I am very deeply upset and still traumatized and will never get over that no nurses or head staff spotted my mum was dying. They said she was okay they slagged me off while the phone was left off. They lied about the Coronavirus. I will never get over my mum's death and warn anyone who takes their family there read the reviews as I am now seeking legal advice in taking Aston Manor to court over the death of my mum.

Because of the current climate, I can only comment on when I was able to visit mum. Having said that I am very happy with the care and treatment mum is getting here and I know she is in good hands while I can't visit her.

My wife has been in excellent care since she has admitted 12-months ago. I cannot fault any of her carers and management; they all have looked after her dignity and care of her well being. Brilliant.

Covid-19 caused problems for all care homes especially the inability of the family to visit. My father was unable to see loved one's and kept in his room most of the time. Staff were not courteous on the phone, were abrupt and my 86 year old mum upset by their attitude. My father went into Aston Manor with healthy feet as he had regular podiatry appointments. However, he left with bad gangrene in his toes through lack of care.