Southborough Care Home, Chelmsford, Essex
Southborough Care Home, Chelmsford, Essex
Southborough Care Home, Chelmsford, Essex

Southborough Home in Chelmsford opened as a residential home registered for ten older residents.

The Home has been completely refurbished, with all rooms being en-suite, and has a spacious garden. It also benefits from being close to the town centre, with all of its excellent amenities, such as cinema, theatre, bowling, swimming, ice-rink, parks and shopping centres. All staff have been carefully selected and trained to a high standard to assist the residents to achieve their full potential.

It is their aim to help service users lead happy dignified lives, and to become and remain as self reliant and independent as possible.

Owner: Southborough Care Home Ltd

Person in charge: Nicola Gardner (Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 12 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 12

Rooms with ensuite WC: 12

Weekly Charges Guide: Personal Care Single from £930 (These prices are only a guideline, please contact Southborough Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Walking distance from town, road opposite college along Moulsham street

Visiting:

Open 24/7 visiting unrestricted

Parking:

4 parking spaces to the rear of the property and two at the front. Parking permitted on single yellow line except between 10-11am

Latest Care Quality Commission* Report on Southborough Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 15 Nov 2017

1 SINGLE ENSUITE BEDROOM

Reviews

6.8 Southborough Care Home has a Review Score of 6.8 (6.810)

The Review Score of 6.8 (maximum of 10) for Southborough Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Southborough Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.4 out of 5 from 4 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.435 for Southborough Care Home is calculated as follows: ( (22 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 46 Ratings = 4.435

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.375 Points relating to the number of positive Reviews for Southborough Care Home is based on 4 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75 then divided by 2 = 1.875

    2. Target of 2.4 positive Reviews (12 registered maximum number of service users ÷ 5). 4 Reviews ÷ 2.4 Target Reached = 1 , then divided by 2 = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Southborough Care Home?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Southborough Care Home

  • Son of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    1
  • Wife of Resident/Service User
    1

My mother has been a resident since 2010- my father joined her in April 2016. My mother has advanced Alzheimer's /dementia- she is in her own room, receives regular meals and the standards of care from staff is good. My father is full of praise for the home and frequently declares his satisfaction in being a resident in recent weeks. I and my brothers are regular visitors and find the staff cheerful and welcoming. The rooms occupied by my parents are clean, bright and made personal to them. My only concern is that my mother is left for considerable periods of time alone without stimulation.

How likely would you be to recommend Southborough Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My nan really likes the home and settled in quickly. It has a homely feel and the cares are friendly and helpful.

How likely would you be to recommend Southborough Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

From my very first visit, I and any visitors that have subsequently been looking at the home have always been greeted and treated with friendly courtesy and offered refreshments. Family and friends have as I have all been surprised and pleased to see how quickly my husband has settled happily into the home, with no problems having to return. He enjoys a walk and sitting in the garden there. He is kept clean and shaved with trimmed hair, very presentable and dressed in suitable clothes. He looks very well looked after and has unusually gained weight. The security is excellent, so very necessary. It is a great relief to see him so relaxed and comfortable for which I am very grateful.

How likely would you be to recommend Southborough Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother was admitted to Southborough following a series of falls, hospitalisation and was then unable to cope at home. Southborough have made her very welcome and she is happy there. The home is immaculately clean, food all home cooked with excellent choices at all meal times. Her room is lovely, with en-suite. They even provided a special air mattress to make her more comfortable. Staff are so friendly, informative and caring - can't do enough to help.We are so pleased we decided to place her at Southborough.She is so well looked after and in safe capable hands. We would not hesitate to recommend this to future residents and their families.

How likely would you be to recommend Southborough Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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