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Ashcroft Care Home

Langton Road, Sutton-in-Ashfield, Nottinghamshire NG17 1ER
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Ashcroft Care Home, Sutton-in-Ashfield
Ashcroft Care Home, Sutton-in-Ashfield
Ashcroft Care Home, Sutton-in-Ashfield

Ashcroft Care Home is a warm and welcoming residential, nursing, and dementia care home located in Sutton-in-Ashfield, Nottinghamshire. Purpose-built to provide comfort, safety, and independence, the home offers high-quality care in a friendly and supportive environment.

Residents at Ashcroft benefit from spacious, well-furnished accommodation, including comfortable communal lounges and inviting dining areas, all designed to feel like home. The layout supports independence while ensuring residents have access to the support they...  

Care Provided by Ashcroft Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350N/A
Residential Dementia CareFrom £1,350N/A
Nursing CareFrom £1,350N/A
Nursing Dementia CareFrom £1,350N/A

Fees subject to assessment.

Contact Ashcroft Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Melanie Dickinson(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (53)
  • Single Rooms with ensuite Wet Room (53)

Visiting

  • Open visiting policy, feel free to pop in.

Parking

  • Ashcroft Care Home has a large onsite car park for visitors to use.

Ashcroft Care Home Reviews (33)

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10

Ashcroft Care Home has a Review Score of 10 (9.952) out of 10, based on 23 reviews in the last 2 years. Over all time Ashcroft Care Home has 33 reviews.

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Showing 33 reviews matching selected criteria
Review from Nick P (Son of Resident) published on 8 June 2026 Submitted via Website
Overall Experience
Mum has been living at Ashcroft for over 2 years now, I believe there is no better place for her to be. The care she receives is second to none, her needs are fully met both medically and socially by amazing Staff and Management. Everyone there is caring and friendly, not just to residents but to family members and visitors as well. Nothing is too much trouble for them and it is a great comfort to myself knowing mum is in such good hands.

I would definitely give a 100% recommendation to anyone considering trusting Ashcroft with the care of their loved one.

Reply from Melanie Dickinson, Registered Manager at Ashcroft Care Home

Thank you for your lovely review. It is a pleasure looking after your mum and it is great to get to know your family. You are all a great support to the Home.

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Review from Karen D (Daughter of Resident) published on 17 February 2026 Submitted via Website
Overall Experience

My dad has lived at Ashcroft care home now since October , the care he receives here is excellent and he has settled very well . All the staff here are kind ,thoughtful and very knowledgable . They are all friendly ,approachable and always smiling nothing is too much trouble for any them . The home is very well run , extremely clean and welcoming . My dad seems very happy here thankyou for all your support . X

Reply from Melanie Dickinson, Registered Manager at Ashcroft Care Home

Thank you for your lovely review. It is a pleasure working with your dad and getting to know you and family.

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Review from Jane K (Daughter of Resident) published on 15 January 2026 Submitted via Website
Overall Experience
My Dad died this week on 3rd January 2026, 6 days ago, he had suffered from dementia for many years and he finally became a resident at Ashcroft in February of 2025 after my mum realised that she could no longer manage everything at home, she was 89 years old at this point .It was so hard for mum to let go of caring for dad but she soon gained confidence in the wonderful carers and she felt welcomed as one of the family herself.

Dad's last year was made so much better living at Ashcroft, he was cared for beautifully and always with kindness and love. The staff were respectful towards him, he was always up, dressed, cleanly shaven and spoken to with respect. The meals were tasty and adapted to his tastes.The atmosphere at Ashcroft always felt like his home. Everything was offered with kindness. In his last few weeks he received care that was of the highest standard and as a family we will be forever grateful. The support they gave to us won't ever be forgotten. Thankyou always xx

Reply from Jamie Garner, Marketing Manager at Ashcroft Care Home

Thank you so much for taking the time to share such a heartfelt review. We are deeply sorry for your loss and send our sincerest condolences to you and your family.

It means a great deal to hear how supported both your dad and mum felt during their time with us at Ashcroft. We know how difficult...  

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Review from Jason H (Son of Resident) published on 25 August 2025 Submitted via Website
Overall Experience
My Father lived at Ashcroft for a little over a year and from day one the staff were absolutely fantastic. They went above and beyond to help my Father settle in and thats just what he did, although he thought he was the boss alot of the time and could be quite bossy the staff loved him and took everything in their stride. I cant fault any of the staff, reception staff, care staff, domestic staff etc they were all great.
When my Father went into hospital the staff were there supporting Dad and us as a family and when he passed away in hospital the staff were there again. They are so thoughtful and took our feelings into account at all times.
They also made every effort to be at Dads funeral which for us was very special and Dad would have loved that.

So thankyou to all the staff at Ashcroft you are very special people who we will always remember.

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Review from Chris C (Son of Resident) published on 15 May 2025 Submitted via Postal Card
Overall Experience

I could not be happier with the support and care that Ashcroft give to my Dad. He is really happy and settled there and the staff are excellent and really care for his needs. This gives wonderful peace of mind for our family. We cannot speak highly enough of Ashcroft.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for leaving such a positive review. We appreciate your kind feedback.

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Review from Stephen V (Husband of Resident) published on 22 April 2025 Submitted via Postal Card
Overall Experience

My wife was at Ashcroft for two months until passing away du to her illness. From the minute she was admitted the reception staff were so friendly & polite reassuring and any questions were answered swiftly. The staff on the floor were fabulous and when asked for help or assistance they dealt wtih it swiftly and politely and used discretion all the time. Nothing was a problem and they always encouraged us to just ask for aid no matter what. They always offered me drinks & food as well as feeding my wife and got to have the most friendliest cleaner ever - nothing was a problem and she always went out of her way to help. A big thank you to the all.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for leaving us such positive feedback. We appreciate your feedback and will ensure that your kind words are passed on to our team.

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Review from C M (Friend of Resident) published on 15 April 2025 Submitted via Website
Overall Experience

The staff are professional, friendly and conscientious . The residents mental health has improved recently due to the care of the staff. The premises is clean and bright and inviting. There are no horribke smells like other homes. The areas are clean, specious and bright. The staff are all helpful and cheerful. I Cannot fault them x

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you so much for submitting such a wonderful review. Your feedback is truly appreciated and we are so glad you are pleased with our home.

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Review from Amy J (Granddaughter of Resident) published on 9 April 2025 Submitted via Postal Card
Overall Experience

The care that all staff have given my mamma has been fantastic! They have been so kind, loving & patient with her and I can't thank them enough. They are her 2nd family and my mamma loves them all. The support each staff have shown us as a family has been remarkable! We couldn't of asked for anything more! The home has such a warm, calm and family feel atmosphere. I appreciate everything all the hardworking staff have done for us, no words can come close to how truly amazing you are at your jobs! Thank you!

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for leaving us such a wonderful review. We will ensure this heart warming review is shared with our team. Once again thank you for your feedback.

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Review from Alison H (Daughter of Resident) published on 7 April 2025 Submitted via Website
Overall Experience
We visited Ashcroft prior to choosing this nursing home for our Dad's end of life care.
The home is modern, extremely clean & tidy & all the staff are very friendly & approachable.
Everyone speaks to you & makes you feel welcome.We felt part of a big family & we were able to relax, knowing Dad was receiving the best care possible when we weren't there.

Dad was always clean & comfortable & if he wasn't(due to his condition),the carers/nurses rectified this immediately when aware. Dad particularly enjoyed the food which looked well balanced & nutritious.

We are so grateful for the care & patience all the staff have shown our Dad over the last 12 weeks.
We can't fault the service received & would have no hesitation in recommending Ashcroft to anyone needing nursing care. Our needs were fully met &,in our opinion they go the extra mile.

Thank you so much for making a difficult period more bearable due to the care & attention all the Ashcroft staff have shown our family & our dear Dad.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you so much for leaving us such a wonderful review. We truly appreciate your kind and thoughtful feedback.

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Review from Susan M (Daughter of Resident) published on 27 March 2025 Submitted via Postal Card
Overall Experience

Ashcroft is very homely and friendly place. The carers are amazing and I appreciate all they do caring for my mum. Also the support they give to me. All staff and management are very approachable and friendly. Thank you to everyone at Ashcroft.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you so much for leaving such a wonderful review. We are so pleased that you are happy with the care provided.

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Review from Gillian W (Daughter of Resident) published on 26 March 2025 Submitted via Postal Card
Overall Experience

I cannot fault the staff for the wonderful care and support they have given to us and my mum. They are an amazing team. The care home itself is lovely and clean. Overall it is a fantastic care home with fantastic staff who are there to look after mum. Would recommend it to anyone who is looking for some where for their loved ones.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for your wonderful feedback. We appreciate such positive comments. Thank you.

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Review from Marilyn T (Wife of Resident) published on 25 March 2025 Submitted via Postal Card
Overall Experience

Really happy and contented with my husband staying at Ashcroft Care Home. I have no complaints at all. I would be totally happy to recommend this home to friends or family. I am really humbled by the love and care given to family as well as loved ones in care. The staff work so hard, from cleaners right through to those in charge. Everyone is so kind and helpful nothing is too much trouble. I think this home is certainly 5 star plus.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for you feedback. We truly appreciate your kind works.

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Review from K L (Friend of Resident) published on 3 March 2025 Submitted via Postal Card
Overall Experience
So wonderful! The activity coordinator was so kind and caring. It was lovely to see the wonderful animal activities and other activities that she has put together for all of the residents at the care home. The care home felt like a home away from home, with lots of love and support for everyone. Nothing was as complicated or difficult to do when asked.

Thank you, everyone.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for leaving such a wonderful review. We really appreciate your feedback.

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Review from L S (Friend of Resident) published on 24 February 2025 Submitted via Website
Overall Experience

Staff are fabulous, caring and so patient with not only my friend but all the residents within the home, my friend is cared for in such an amazing manner! All her personal hygiene is fantastic! They have a hairdresser come in so that's always kept on top of. The activity lady is always doing their nails in the sensory/nail bar For a period of relaxation, she offers a wide range of activities always keeping them busy if it's trips out, painting, armchair travel, pet therapy she's always busy with them and they are always happy. They have entertainment once a week, someone different every time keeping the residents entertained. The food is amazing the two cooks go out of their way to make outstanding dinners! Pudding is always my friend's favourite. Domestic is always doing a great job! No job is too big for them! Her room is always clean and smells lovely. Management is always happy to help if we ever have a problem. Overall if I could give this care home any stars it would 10! They deserve it!

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for taking the time to leave such a wonderful review. We truly appreciate your feedback.

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Review from Mark R (Son of Resident) published on 13 February 2025 Submitted via Website
Overall Experience

From the moment I first stepped into the home until the day my dad passed away, I felt confident that I could trust everyone to care for my dad the way we had. My dad said that he felt safe and well there and "the girls" were so kind to him, talking to him as if they had known him for a while. Also listening to him even when his words held no meaning for them. Nothing was too much trouble and if he wanted to stay in bed, he could live his life as he wanted it. Thank you to everyone. You are all amazing and we want you all to appreciate how amazing you are.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you so much for your kind review. We truly appreciate your feedback.

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Review from E W (Granddaughter of Resident) published on 31 January 2025 Submitted via Website
Overall Experience
My Nan is a resident and I must say it's an absolute pleasure to visit her and see how happy she is and well looked after.
The food that the lovely cook provides is beautiful and healthy.
And where to start on the activities that are provided - 10/10!
Launderette, a pub that includes quizzes etc, trips out, pet therapy and many more activities. The staff go above and beyond to make the residents feel comfortable just as they should when it's now their home.

Thank you to all the team at Ashcroft Sutton in Ashfield you are all amazing.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you so much for leaving us such a wonderful review. We appreciate your feedback.

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Review from David T (Son of Resident) published on 9 January 2025 Submitted via Postal Card
Overall Experience

The staff at the care home were always good-tempered, polite and genuinely cared for my father as a person as well as a resident. He was always clean, dressed and well-fed. The entertainment to keep the resident's minds occupied was well thought out and planned.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for your kind review. We appreciate your feedback.

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Review from Janice S (Wife of Resident) published on 4 December 2024 Submitted via Postal Card
Overall Experience

I can't praise this lovely care home enough. The care, love and attention my husband received was exemplary, not only to him but to me also. We were made to feel like one of the family and treated with love and respect as were all the other residents and families. The end-of-life care was so special with each member of the team taking turns to sit with him day and night and they never left him alone until he passed. Excellent!

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you Janice for writing such a lovely review of Ashcroft. We are ever so grateful for the comments.

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Review from J C (Sister of Resident) published on 2 December 2024 Submitted via Postal Card
Overall Experience

No concerns. My sister is very well looked after. The staff are very caring. The home is lovely and clean.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for your lovely review. We appreciate your feedback.

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Review from Robert B (Son of Resident) published on 2 December 2024 Submitted via Postal Card
Overall Experience

I find all the staff very helpful, nothing is too much trouble. I find the staff to be more like a family than being workers as they communicate and talk to both residents and myself as if they have known us for years. Always have a smile on their faces and it's pleasant to visit. Everyone always says hello, staff like to find some background of my dad so they can have a chat with him, this makes my dad's days more like a family visit rather than a resident.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you Robert for such a wonderful review. It is our pleasure to look after your dad. We are so happy that you continue to enjoy your visits to our home. Many thanks.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 January 2019
Overall
Outstanding
  • CaringGood
  • EffectiveOutstanding
  • ResponsiveGood
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Ashcroft Care Home.

Upcoming Events

There are no upcoming events for Ashcroft Care Home.

Awards / Recognitions (1)

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Ashcroft Care Home

What types of Care is Ashcroft Care Home registered for?

Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashcroft Care Home have?

There are 53 Single Rooms.

What are the Facilities & Services at Ashcroft Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Ashcroft Care Home to the centre of Sutton-in-Ashfield?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashcroft Care Home to verify any information. View our terms and conditions. Ashcroft Care Home has an Enhanced Service -more info.