Bagshot Park Care Centre

28/32 London Road, Bagshot GU19 5HN
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9.4 25 Reviews
  • Bagshot Park Care Centre, Bagshot
Bagshot Park Care Centre provides: neurorehabilitation, specialist nursing care, tracheostomy and ventilatory care, long-term disability management and post-operative orthopaedic rehabilitation.

Bagshot Park is a well-resourced and equipped home with 33 bedrooms and 8 suites. All of which have an ensuite bathroom.

The specialist team include; Nurses, Care Staff, Physiotherapists, Occupational Therapists, Speech and Language Therapists, Clinical Psychologist, Rehabilitation Assistants and Well-being Coordinators.

The dedicated team offers Rehabilitation and Nursing Care to those with Neurological conditions including, Acquired Brain Injury, Parkinson's Disease, MS, MND and Spinal Cord Injury; Complex Respiratory Conditions requiring tracheostomy and ventilation and following Orthopaedic Surgery or a prolonged hospital stay to support residents to meet their individualised goals. Residents receiving rehabilitation from the in-house therapy team have access to the Hydrotherapy Pool and fully equipped gym.

Bagshot Park offers 24 hour access to friendly care staff and nurses, and the home is equipped with the necessary features to promote optimum comfort and a home from home environment.

Residents can enjoy the use of a large lounge, which features patio doors leading to the garden, activities area which has fantastic views and the beauty salon. They'll also receive fresh, home-cooked meals, and have access to a large dining area, large, beautiful grounds and fully furnished bedrooms.

Visitors of any age are welcome at Bagshot Park and for those whose loved ones are further away residents are encouraged to make use of the Wi-Fi to maintain contact. Residents have the opportunity to take part in the activities programme and community outings, organised by the team.

Bagshot Park's ethos is Creating Happiness Daily for all that stay, work and visit. The friendly team and expert care supports this everyday.
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Care Provided by Bagshot Park Care Centre

Primary Care Categories

  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 41 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Bagshot Park Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bagshot Park Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Julia Billins (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Single Rooms with Ensuite Wet Room (41)

Visiting

  • Visitors are welcome to Bagshot Park at anytime. Visitors are welcome to use all the communal areas and gardens and join in with activities and events

Bagshot Park Care Centre Reviews (25)

9.4

Bagshot Park Care Centre has a Review Score of 9.4 (9.445) out of 10, based on 19 reviews in the last 2 years.
Over all time Bagshot Park Care Centre has 25 reviews.

Overall Experience
  • 17
  • 7
  • 0
  • 1
  • 0
Date Published
  • 25
  • 7
  • 10
  • 19
  • 6
Reviewer Connection to Bagshot Park Care Centre
  • 6
  • 4
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 25, showing 21-25
Review from Mate V (Resident) published on 8 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Came to Bagshot Park Care Centre for rehab around ten weeks ago. Since then I’ve seen many improvements and went from being hoisted to walking around with a frame. Staff here are very friendly and knowledgeable but can also have a laugh and are easy to get along with. Rooms and communal areas are lovely
too, especially the garden. It’s quite big and has lots of seating outside. Very nice and relaxing place to be during warmer days. They also have a hydro pool which personally helped me a lot. Very useful for people who struggle with strength and are unable to do certain exercises on land. There’re also many activities going on during the days to keep residents occupied, moving and having fun. Food is prepared in-house with a wide variety of meals to choose from. Overall, a great place with professional staff, lovely rooms and good food! Would recommend it for anyone without a doubt!
Reply from Julia Billins, Manager at Bagshot Park Care CentreThank you for the lovely review. I will pass your feedback on to the team.
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Review from T H (Resident) assisted by family/friend published on 6 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service here is excellent. The staff are amazing and go out of their way to help in any which way they can. The treatment I have received here has been fantastic, and the results much better than myself and my family expected.
Reply from Julia Billins, Manager at Bagshot Park Care CentreThank you for taking the time to review us at Bagshot Park.
I will pass on your lovely comments to the team.
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Review from Elaine M (Partner of Resident) published on 8 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a fantastic facility. I am fully confident that my partner gets the very best care. The staff are all warm and friendly, remaining professional at all times. The care centre is very managed, especially with the difficult circumstances of this past year.
Reply from Julia Billins, Manager at Bagshot Park Care CentreThank you so much for taking the time to share your experience of Bagshot Park with us. I am delighted to hear that you are happy with the care that we are providing.
I will pass your lovely comments on to the team.
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Review from Sophie M (Daughter of Resident) published on 8 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding staff and care. Could not be happier with all the amazing staff. Thank you.
Reply from Julia Billins, Manager at Bagshot Park Care CentreThank you so much for taking the time to review Bagshot Park. Your lovely comments will be passed onto the team.
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Review from Laura G (Niece of Resident) published on 4 September 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My uncle is well cared for here and I would recommend this up to date modern home to anyone.
They are always trying to put new things into place, although we are still waiting for wheelchair power packs and back accessible entrance and this has been ongoing for a while now.
Activities also need to
be more person-centred so that all needs are met.
I find the manager and the other staff very approachable and thank you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.4 (9.445)

Overview of Review Score

The Review Score of 9.4 (9.445) out of 10 for Bagshot Park Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.495 for Bagshot Park Care Centre is calculated as follows: ( (139 Excellents x 5) + (62 Goods x 4) + (11 Satisfactorys x 3) + (5 Poors x 2) + (3 Very Poors x 1) ) ÷ 220 Ratings = 4.495
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Bagshot Park Care Centre is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Julia

Julia Billins

Job Title: Registered Manager

At Bagshot Park, I have an amazing team of therapists, nurses, carers and support staff all working hard to enable our residents to reach their full potential. We strive to always provide the highest standard of care, ensuring we meet all the needs and wishes of all our residents, focusing on person-centred care to truly make our residents’ time at Bagshot Park a pleasure. Our residents really are the heart of everything we do. Our caregivers are all passionate about their jobs and, each encounter with our residents makes their job that extra bit special. At Bagshot Park we welcome the support of all our visitors in making it a special place to live and work.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bagshot Park Care Centre to verify any information. View our terms and conditions. Bagshot Park Care Centre has an Enhanced Service - more info.