Eleighwater House Retirement Home, Chard, Somerset
Eleighwater House Retirement Home, Chard, Somerset
Eleighwater House Retirement Home, Chard, Somerset

Eleighwater House Retirement Home is set in a small hamlet of properties, a short distance from the A358 and less than two miles from the market town of Chard.

This unique retirement home offers quality care in a homely environment, for the older people and those living with dementia and Parkinson's disease.

Experienced caring staff on hand, to provide care, activities and support throughout the day.

Owner: Mrs Tabitha Twidale

Person in charge: Tabitha Twidale (Owner/Manager)

Local Authority / Social Services: Somerset County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 5 Service Users

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Specialist Care Categories: Parkinson's Disease

Admission Information: Private. Ages 65+.

Single Rooms: 5

Shared Rooms: 0

Rooms with ensuite WC: 5

Weekly Charges Guide: Personal Care Single from £750 (These prices are only a guideline, please contact Eleighwater House Retirement Home to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

100 yards from The Hornsbury Mill just of the A358

Visiting:

Family and friends welcome to visit any time during the day. Well behaved pets welcome too.

Parking:

There is plenty of parking at the home.

Latest Care Quality Commission* Report on Eleighwater House Retirement Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Eleighwater House Retirement Home has a Review Score of 9.1 (9.139)

The Review Score of 9.1 (maximum of 10) for Eleighwater House Retirement Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Eleighwater House Retirement Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.889 for Eleighwater House Retirement Home is calculated as follows: ( (32 Excellents x 5) + (4 Goods x 4) ) ÷ 36 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.25 Points relating to the number of positive Reviews for Eleighwater House Retirement Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 1 positive Reviews (5 registered maximum number of service users ÷ 5). 2 Reviews ÷ 1 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Eleighwater House Retirement Home?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Eleighwater House Retirement Home

  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Son of Resident/Service User
    1

My mother moved into the care of the manager and staff at Eleighwater House about 12 months ago and was made to feel very welcome into what feels like a family environment. After the settling in period, she now feels very at home there. The house and grounds are lovely where she can sit out under the veranda with the staff or other residents and make a fuss of the dogs. The staff are very patient and nothing is too much trouble. The food is all home cooked and they all sit together which gives meal times a family atmosphere. I highly recommend this home for its caring attitude.

How likely would you be to recommend Eleighwater House Retirement Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Tabitha Twidale, Manager at Eleighwater House Retirement Home responded to this review on 10 Feb 2018:

Thank you for your kind words, your mother is a pleasure to care for and she is always so grateful for all we do for her. It is nice to see her joining in with more of the activities we provide. She especially enjoys seeing the dog in the morning when she has her first cup of tea.

Both my parents have been residents for 6 months. From the warm welcome on arrival, (including the household dog) and throughout this time, the caring staff treat each person as an individual. They are responsive to changes in condition and keep me well informed. It is a lovely homely environment and the food is fresh and nicely cooked. Here they maximise their potential to enjoy life. There are activities within the home ranging from singing and making things, to visits from the donkey sanctuary and the reindeer at Christmas etc. Participation at local events is encouraged if it is considered that the person would enjoy it. The family-like environment means that there is something going on and they do not need to feel lonely but they can have space if they want it. I hope they have a place when it is my turn!!

How likely would you be to recommend Eleighwater House Retirement Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very impressed with the level of care and the homely atmosphere of Eleighwater House. All the staff are extremely friendly and seem to have infinite patience. I love the homely feel, the home cooked food and the support all the staff are very willing to give.
It is truly a home from home. The setting is excellent as there is a beautiful garden and grounds where a lot of the fresh food is grown and residents can wander or just sit outside in a beautiful country garden.
The owners and their staff all show a very high level of professionalism and commitment to making all the residents feel welcome and an instant part of the family is commendable. All the practical side of the paperwork seems very well organised as well.
It is a super place for anyone to retire to and would not hesitate to recommend it. I am hoping that when the time comes my own mother will be able to stay there.

How likely would you be to recommend Eleighwater House Retirement Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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