Hengoed Park Care Home

Cefn Hengoed Road, Winch-wen, Swansea SA1 7LQ
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7.9 4 Reviews
  • Hengoed Park Care Home, Swansea
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9.9

Care Provided by Hengoed Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 149 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Gardens

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Jordan (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (149)
  • Single Rooms with Ensuite Wet Room (149)
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Hengoed Park Care Home Reviews (4)

7.9

Hengoed Park Care Home has a Review Score of 7.9 (7.934) out of 10, based on 1 reviews in the last 2 years.
Over all time Hengoed Park Care Home has 4 reviews.

Overall Experience
  • 4
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Date Published
  • 4
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Reviewer Connection to Hengoed Park Care Home
  • 3
  • 1
Total of 4, showing 1-4
Review from N H (Daughter of Resident) published on 17 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in Hengoed Park Home for nearly a year, and we are very pleased with the care he has received. Although the staff are so busy, they usually have a smile on their faces and take time to answer questions or chat to the families of residents. The catering staff are so accommodating of
dad's unusual eating times, and do everything possible to make him something different when he has a desire for something not on the menu, which we really appreciate.


The first floor manager responds efficiently when we email him queries, nothing is too much trouble for him, and my dad thinks very highly of him. The grounds of Hengoed Care are meticulously looked after, it's such a beautiful environment, and the flowers are a highlight for residents and their families. My dad loves walking around the pond, taking in the atmosphere and seeing the animals.


Lovely home, lovely staff, very happy!

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Review from Jacqui B (Daughter of Resident) published on 7 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been here for a year now with Dementia and today was the best I’ve seen her in years. She was smiling, had been singing and said she was actually very happy living there and did not want to go home.
She has had falls, but no different to when she was at home, but here someone is on hand to
manage it. The food is very basic and traditional ‘British’ meat and two veg but, I guess it suits older people. The care staff are fabulous.
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Review from Lorraine B (Daughter of Resident) published on 6 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for 2 years. The staff are extremely welcoming and do their utmost best to make it a homely place. There are plenty of activities and the grounds are amazing with various animals, which my mother likes to visit daily.
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Review from Bob W (Son of Resident) published on 10 August 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother opted to go to Hengoed Park in April of this year. My wife and I live in Canada and were worried about my Mum being on her own. The care she receives here is second to none. She loves it there and is so much happier than she has been for the past 3 years. The staff are amazing and every service
is first class. We now have peace of mind that Mam is being cared for in all aspects of her life.
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Current Review Score: 7.9 (7.934)

Overview of Review Score

The Review Score of 7.9 (7.934) out of 10 for Hengoed Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.900 for Hengoed Park Care Home is calculated as follows: ( (9 Excellents x 5) + (1 Goods x 4) ) ÷ 10 Ratings = 4.9
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.034 Points relating to the number of positive Reviews for Hengoed Park Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 149 registered maximum number of service users is 29.8. 1 Positive Reviews ÷ 29.8 = 0.034
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Hengoed Park Care Home

What types of Care is Hengoed Park Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hengoed Park Care Home have?

There are 149 Single Rooms.

What are the Facilities & Services at Hengoed Park Care Home?

Gardens is one of the Facilities & Services.

How far is Hengoed Park Care Home to the centre of Swansea?

3.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hengoed Park Care Home to verify any information. View our terms and conditions. Hengoed Park Care Home has an Basic Service - more info.