Care Homes Owned by Vitrose Ltd

My father has been in Hengoed Park Home for nearly a year, and we are very pleased with the care he has received. Although the staff are so busy, they usually have a smile on their faces and take time to answer questions or chat to the families of residents. The catering staff are so accommodating of dad's unusual eating times, and do everything possible to make him something different when he has a desire for something not on the menu, which we really appreciate.

The first floor manager responds efficiently when we email him queries, nothing is too much trouble for him, and my dad thinks very highly of him. The grounds of Hengoed Care are meticulously looked after, it's such a beautiful environment, and the flowers are a highlight for residents and their families. My dad loves walking around the pond, taking in the atmosphere and seeing the animals.

Lovely home, lovely staff, very happy!

I looked at many nursing homes before deciding Hengoed Court was the best fit. Mum was discharged for palliative care from Morriston Hospital and was sadly only in Hengoed Court for 3 weeks before she passed. However, I am so pleased this is where she spent her final weeks. Of course, the facilities and environment are stunning, but it was the care she (and we, family members) received, that was exemplary. Mum was dressed and taken into the lounge, and hairdressers etc. despite being unable to walk or communicate clearly. Many homes would just have left her in bed, but she was well looked after and staff (all levels) are genuinely caring. They were really compassionate when Mum was at the end of her life. This made the most difficult time, easier. I just wish she had been there longer.

She has had falls, but no different to when she was at home, but here someone is on hand to manage it. The food is very basic and traditional ‘British’ meat and two veg but, I guess it suits older people. The care staff are fabulous.

My mother has been a resident for 2 years. The staff are extremely welcoming and do their utmost best to make it a homely place. There are plenty of activities and the grounds are amazing with various animals, which my mother likes to visit daily.

My Mother opted to go to Hengoed Park in April of this year. My wife and I live in Canada and were worried about my Mum being on her own. The care she receives here is second to none. She loves it there and is so much happier than she has been for the past 3 years. The staff are amazing and every service is first class. We now have peace of mind that Mam is being cared for in all aspects of her life.