Feng Shui House Care Home, Blackpool, Lancashire
Feng Shui House Care Home, Blackpool, Lancashire
Feng Shui House Care Home, Blackpool, Lancashire

Feng Shui House, situated in Blackpool, provides day care, convalescence and respite care to older people and individuals living with auditory, visual and speech impairments.

A warm and comfortable environment awaits each resident, with luxury bedrooms and en-suite facilities providing a satisfying and comfortable lifestyle.

A variety of therapies are also available to residents and can include; reflexology, vortex healing, crystal healing, Indian head massage and hot stone massage, while a gentle exercise programme keeps all residents physically active.

Respect and independence are central to the care home's aims, with personalised care plans and regular medication audits making sure services are satisfying and of a consistently high standard.

Group: Ms Kate Burns

Person in charge: Kate Burns (Manager)

Local Authority / Social Services: Blackpool Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages from 60 to 110.

Single Rooms: 14

Shared Rooms: 3

Rooms with ensuite WC: 14

Weekly Charges Guide: Personal Care Single £500 – £600 (These prices are only a guideline, please contact Feng Shui House Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Blackpools South Promenade near Squires Gate, and Lytham St Annes

Visiting:

Visiting hours between, 8.30am to 8.30pm

Parking:

on Crescent in front of Care Home

Latest Care Quality Commission* Report on Feng Shui House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 31 Aug 2017

Large Single - En-suite with showers in every room. Investors in People registered

Reviews

9.8 Feng Shui House Care Home has a Review Score of 9.8 (9.828)

The Review Score of 9.8 (maximum of 10) for Feng Shui House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for Feng Shui House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.828 for Feng Shui House Care Home is calculated as follows: ( (193 Excellents x 5) + (29 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 227 Ratings = 4.828

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Feng Shui House Care Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 7 Reviews ÷ 4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    18
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Feng Shui House Care Home?

  • Extremely LIKELY
    18
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Feng Shui House Care Home

  • Resident / Service User
    4
  • Son of Resident/Service User
    4
  • Friend of Resident/Service User
    3
  • Niece of Resident/Service User
    3
  • Son-in-law of Resident/Service User
    2
  • more

More than happy to have been given the name of this home. The have really looked after me. I doubt I can go home as I cannot look after myself anymore. They are good carers.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My uncle has been a resident of Feng Shui Care Home for over 12months, and I only wish we could have got him in earlier.
The previous care home was dreadful and Feng Shui shows how a care home should be managed.
The staff are very friendly and caring, the home is clean and comfortable.
My uncle was admitted to hospital with pneumonia and thankfully after nearly 2 weeks, he was allowed home to Feng Shui, where the staff are doing everything to make him more comfortable.
A lovely atmosphere when we come to visit him and nothing is too much trouble.
First class.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Feng Shui House Care Home feels more like at hotel than a care home. It is always clean and fresh. The staff are lovely and very kind to the residents. Nothing seems to much trouble. My mother-in-law praises the staff very highly. The food is also very good. The management has also been helpful and efficient and has handled a stressful situation really well, putting the family at ease.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I believe it to be a well-run establishment. The staff are particularly kind, caring and welcoming when we visit. The living areas are clean, warm and bright. The bedroom is a good size and well furnished. We have noted that the staff work very hard and provide everyone with social activities and conversation. Having an in-house hairdresser all adds to a general feeling of well-being.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

We first the manager prior to my mother's admission. She ended up being admitted as an emergency and every single member of staff has been fantastic. I cannot fault anything and I am so very grateful for the excellent care she is receiving. Fabulous location, lovely clean and friendly place to stay.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mother died from cancer, aged 90, in September. My Father needed quality, long-term, professional care. Feng Shui House offered exactly what he wanted. I was delighted with the assessment and care offered to my Father. Feng Shui House Care Home offers everything people need to create a fine quality of life. It is expertly managed and manned by one of the hardest working, proficient, determined team of staff I have ever seen. Everyone is a professional; everyone is proud to serve; everyone respects and cares for their guests. There is no second best here. This first class facility also offers excellent value for money.

As for the food, it surpasses most four star restaurants.

Facilities include en-suite lavatories and bathing amenities, flat screen remote control televisions, a quiet T.V. lounge with sea view, a lift service and a hairdressing parlour. There are regular bus and tram services available, on the sea front, opposite the home.

It doesn't get better than this.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All staff have been very friendly and helpful. They have made my stay comfortable and a pleasant experience. Pleasant sitting room.

How likely would you be to recommend Feng Shui House Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My mother in law arrived in April 2016 having been asked to leave her previous home after 48 hours without having been found any alternative arrangements. I initially phoned the manager for advice, but she came to our house immediately, assessed my mother in law and agreed to take her. My mother in law was shown nothing but care and compassion throughout her stay, even though she often behaved in an agitated or aggressive manner. Feng Shui House Care Home was immediately and continuously proactive about obtaining the correct balance of medication to manage her behaviour but unfortunately had to wait 7 weeks before the "Rapid" Intervention Team (RIT) finally arrived during which time my mother in law's behaviour had deteriorated further. We have nothing but praise for the way she was treated. The home is well appointed, well run and a very pleasant environment in which to stay. All staff were friendly, professional and caring and we remain grateful for everyone for their help and dedication.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Excellent

Kate Burns, Owner/Manager at Feng Shui House Care Home responded to this review on 25 Aug 2016:

Thank you for understanding the constraints we were under, we endeavour to make the process as stress-free for all concerned as soon as possible. Unfortunately, not everyone works as quick as we do

Researching and visiting many Care homes for our Uncle, we came across Feng Shui House. The home has a very warm atmosphere the residents all happy listening to music and chatting, spotlessly clean and very organised. All the staff have been patient, caring, professional and very understanding with Uncle's hearing, visual impairment and help with his daily living activities. We cannot stress what an improvement from the last care home our Uncle had been placed in. It was a traumatic time for our Uncle and family to deal with. Feng Shui care of the Manager and her dedicated team has given our Uncle a safe dignified caring place to live promoting his independence and provides Holistic care for each individual at their time of need.
Our Uncle is now looking forward to moving into their new Feng Shui House at Blackburn to be closer to his loving family. Although he will miss all the staff here at Feng Shui South promenade, residents and his lovely sea view room.
BIG THANK YOU TO THE MANAGER AND TEAM xx

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am enjoying my stay. I am soon to move to their Blackburn branch. I am nearly deaf but enjoy the music every week.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

5 star service and immaculately clean. Looked at many care homes and this was the best by far.
Staff go over and beyond with service and helpfulness. Nothing is too much trouble. My father-in-law has only been in the home for 2 weeks and from not wanting to leave his home he now doesn't want to go home!

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I can honestly say that I find everything first-rate. The staff have been friendly, courteous and very understanding. The food is excellent and I am very happy with my room.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother spent the last months of her life there. her care was done with kindness and respect and we could not ask for more.The home was clean tidy and always smelt nice. It is more like a hotel than a care home. We know mum preferred this home to some others she had tried.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Iv'e no doubt after visiting several care homes in the last 10 yrs that the Feng Shui is a shining example a of 5* care facility, from the nutritious & varied choice of food, to the absolute spacious luxurious spotless rooms,.This care home looks and feels more like a 5* hotel and (as is often the case) does not have... 'that smell'. It's luxurious yet homely place in every sense of the word. Staff seem to treat the residents as if their own treasured relative. The staff here are so caring and professional (they even have a top class resident hairdresser). The views from the home, of the setting sun over the sea are so beautiful in the evenings. Blackpool people, you are very very fortunate to have such a high standard care home. Superb just superb.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Feng Shui House looked after my father for the last two and a half years. I cannot praise them highly enough - they gave him a safe, dignified and very caring place to live. He enjoyed himself and would often tell me how well he was looked after and how good the food and care was that he was receiving. He enjoyed the companionship, the bar and the activities - particularly music and dancing. The mix of residents in the home is very good and all the staff form a stable staff group which is professional and caring. We found the perfect home for my father - thank you.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Always warm and clean, the staff here are friendly and professional, it's reassuring that my best friend is here in Feng Shui and is so looked after. They have let me know on many occasions that they feel at home, for me that says it all. Eternal gratitude Feng Shui.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As a minister of religion (now retired) I have visited many care/nursing homes of different types over a wide area and many years. This home is among the most welcoming and open to visitors, extremely hospitable and nothing to hide. The staff are without exception pleasant with both residents and visitors and deal kindly with the odd disturbance by either. Enquiries by telephone or unscheduled visits have always been dealt with patiently and effectively. All areas I have seen have been clean and well ordered. Residents appear happy and generally well cared for.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The staff at Feng Shui House are unfailingly caring, patient and kind. They promote a family-like atmosphere.
My great aunt is well cared for and I am confident that she is safe and happy there.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Beautiful place. They actually do have caring staff. I am a big lady so need extra help. They are so patient with me. Food is lovely. They put me in the company of others who can chat. My room is very big with shower and a sea view.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Small Care Home Groups 2017

Recipient: Ms Kate Burns

Date: Saturday 01 Apr 2017

more details

February 2014

Top 20 Care Homes UK 2014

Recipient: Feng Shui House Care Home

Date: Saturday 01 Feb 2014

more details

January 2013

Investors in People

Recipient: Feng Shui House Care Home

Date: Wednesday 02 Jan 2013

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Feng Shui House Care Home