Oakmont Lodge Care Home

My husband and I visited ten care homes before deciding on Oakmont Lodge Care Home for the perfect place for our friend. This proved to be the right choice as she loved it from the first day. She felt safe and secure and never wanted to leave her room. She has to be moved to nursing care towards the end where she received excellent care and slept away on the 29th of April pain free and comfortable with us at her side.

Feel very lucky to have found this care home five years ago for our friend. She has loved it ever since moving in. The management and care staff have been excellent in every way, always there for the needs of the residents, lots of entertainment and outings. All birthdays celebrated with cakes supplied by the home and shared out to all. I would certainly recommend this care home. You can be sure that your loved ones will be well cared for. Thank you, Oakmont Lodge staff, for all your loved and care for our friend.

My mum has been a resident in Oakmont in the specialist McKee Dementia Nursing unit since November 2021. I cannot speak highly enough of the fabulous staff in this unit, they are all amazing and provide the highest level of professional standards in every way. The facilities are first class, as are the rooms which are modern, bright and a good size and there is a lovely friendly and relaxed atmosphere. Mum has settled really well and the staff have made every effort to get to know mum as an individual and have formed a friendship with her. Nothing is too much bother for the staff and I am happy to say I recommend this dementia unit without reservation. It is so reassuring to know that your loved one is being looked after so well - massive thanks to the lovely staff.

Following a massive brain injury, my son is a resident at Oakmont Lodge Care Home. He has specific needs and very poor communication. He has always been of a very determined nature and staff have coped with this aspect and should be congratulated for their patience. While Oakmount caters mainly for elderly residents I am content that the care and accommodation is the best in Northern Ireland. I congratulate the leadership and staff members in carrying out a very difficult task and would highly recommend Oakview Lodge.

Came here 04/07/2021 to die, eventually by December 21/January 22 I was beginning to try to live a more normal life. At present this is my home. Consequently from time to time "events" happen which leave me unhappy because these would not occur at home. Therefore some of the "events" which occasionally occur have to be seen in this light. Overall, considering the number and classes of residents/patients, I view Oakmont Lodge Care Home as satisfactory. I have viewed other care homes and most would fall short of my assessment of Oakmont Lodge Care Home. We are all human, we all fall short, some of us fight to climb back. I consider Oakmont does, I do.

Generally very happy with home from when we moved Dad in and he has settled very well. This is mainly due to the friendly staff and management. Nursing care has been excellent. Just a couple of minor things that could be improved. Dad is not great at feeding himself and is often dirty when we go to take him out so wearing an apron at meal times would help. Also sometimes not ready when booked to take him out.

Mum is 95, she requires 24-hour care. We looked at care homes in the area and decided to visits three. Oakmont Lodge was the first. Right from entering the home, we just went "wow"; it was fantastic. We were able to choose a great room, which has a superb view. It was so perfect that we cancelled the other two care home viewings. Mum has been a resident now for two weeks. As I write, she just loves it. She is so settled. She is bright and so comfortable. Oakmont Lodge Care Home is a fantastic place. The staff are great. There is just a lovely atmosphere!

I would recommend Oakmont due to the high level of care and individual needs that are met by the wonderful staff. My mum is treated as an individual, and despite her dementia, they continue to understand her personality and strive to find out as much about her as a Mum, Grandmother and Wife.

Having moved Dad from a different residential home where care was very poor, we are really impressed with the staff's depth of knowledge around dementia. Dad has been treated with such amazing compassion, sensitivity and dignity, and he has settled in so well to his new home. The staff are all tuned into how to communicate best with Dad, have made such an effort to get to know him - he is treated like a person, not a patient. Dads physical wellbeing has really improved in such a wonderful environment. Oakmont have been amazing under all the Covid restrictions to facilitate connection with loved ones - giving new peace of mind to us and Dad!

The team at Oakmont Lodge have taken time to understand how my sister communicates with her eyes and body language. The result is that she has bonded with several members of Oakmont's friendly, efficient and caring team.

Oakmont Lodge Care home is an excellent facility, providing the highest level of professional standards of care and support to both residents and their family members. The buildings and rooms are bright and modern. The home management teams are both caring and efficient. The nursing and support staff are outstanding. Liaison with family members is first-class. Nothing is too much trouble for the outstanding staff in the specialist Dementia unit. I would recommend this home without reservation a model of its kind. Thanks for looking after my wife so well.

My mum has been in Oakmont Lodge for 10 weeks and as a family, we are extremely happy with the care she is receiving. The standard of the home is 5-stars and the care she is receiving is second to none. From the first time I phoned the home and then meeting the care manager I felt it was the right decision for my mum to go into Oakmont Lodge. The care manager is a great role model and exemplary leader, not only showing a very high level of care in her interactions with clients but also works diligently to guide and influence all staff to work to a similarly high standard. From the very first contact we had with the team, they have worked in a very empathetic manner to ensure my mother has felt that she has remained involved and listened to, especially during the early and difficult days as part of her initial time in Oakmont. I cannot overstate the positive nature of the centre manager’s engagement and interaction with our family, especially during this very difficult period.

From the first time I visited Oakmont Lodge to see if my husband could be admitted as a resident, I have nothing but praise for all the conditions and all the staff. The home has a beautiful atmosphere, very clean and nothing is too much trouble for any member of staff. From day one, my husband who has dementia has been so happy and content and I know he is very well looked after so I can relax knowing that is the case. Well done Oakmont Lodge.

My mother, who has mobility and communication issues, was admitted to Oakmont Lodge Care Home just before the start of the first Covid lockdown. Whilst we knew the facilities were beautiful, we didn’t have time to get any real knowledge of the home or quality of care provided. Since then we have been very impressed with so many of the care staff and management. For example, one evening I received a call just before bedtime from one of the care assistants who had noticed a number of missed calls from me on Mum’s phone and just wanted to reassure me that Mum was safe and well. As visiting has opened up I have been delighted to see how well Mum has been dressed and styled; just how she herself would want to look. The staff have been alert to Mum’s needs and on noticing a significant deterioration in her abilities, have allowed me to regularly visit her under the Care Partner rules which has massively improved her health and well-being and given me reassurance that she is in the right place.

You could phone any time of the day or night, they leave you on hold and either it cuts off or you spend a lot of time sometimes hours trying to call especially when dementia patients have difficulty in using phones. I would imagine they don't have enough staffing, which I am surprised at since it is for elderly people with dementia. I answer the questions below without knowing as I have never been in the facility because of Covid.

My husband was resident from August 2016 until the end of April 2019. His complex medical needs were handled with excellence. Level of care given was exemplary. Staff are professional, so caring and friendly. This nursing home is a role model for all others. Highly recommended.

Mum's appetite is good as she enjoys all the meals. Mum feels happy, safe and contented at Oakmont. I don't think you can ask for much more.

My mother has been a resident for almost 12 months following recovery from injury and made the decision to remain in Oakmont herself. My family and I can not praise the care and attention she receives highly enough. She is extremely content and well cared for. We worried about having her enter a care home, as did she, but our worries were unfounded.

My mother has been at Oakmont since July and I am delighted with the care she has received. She has thrived in the last 6 months, gaining weight and benefiting from the company of others. The staff are all so kind and attentive; nothing is too much trouble. Despite her disability, my mother has enjoyed a social life through the various activities arranged for the residents. I was so anxious about her first Christmas away from home but no effort was spared to make it a very Merry Christmas.

Very clean, with a lovely TV lounge, garden and a nice dining room for eating and mixing together. I looked at several residential homes - none came near to Oakmont for comfort and modern facilities.