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Oakmont Lodge Care Home

267-271 Old Belfast Road, Bangor, County Down BT19 1LU
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Oakmont Lodge Care Home, Bangor
Oakmont Lodge Care Home, Bangor
Oakmont Lodge Care Home, Bangor

Opened in November 2012, Oakmont Lodge care home offers quality care and modern facilities in a friendly, homely atmosphere. Located in Bangor, Oakmont Lodge offers nursing care on one floor and provides residential care on the ground floor. The home also offers short and long-term respite stays.

Situated in a quiet residential area of Bangor with local amenities including Springhill Retail Park within walking distance. The home is ideally located for...  

Care Provided by Oakmont Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group / Owner

Person in charge

  • Sabah Abbad(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Oakmont Lodge Care Home Reviews (42)

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9.0

Oakmont Lodge Care Home has a Review Score of 9.0 (8.954) out of 10, based on 7 reviews in the last 2 years. Over all time Oakmont Lodge Care Home has 42 reviews.

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Review from W M (Resident / Service User) published on 4 May 2022 Submitted via Postal Card
Overall Experience

Came here 04/07/2021 to die, eventually by December 21/January 22 I was beginning to try to live a more normal life. At present this is my home. Consequently from time to time "events" happen which leave me unhappy because these would not occur at home. Therefore some of the "events" which occasionally occur have to be seen in this light. Overall, considering the number and classes of residents/patients, I view Oakmont Lodge Care Home as satisfactory. I have viewed other care homes and most would fall short of my assessment of Oakmont Lodge Care Home. We are all human, we all fall short, some of us fight to climb back. I consider Oakmont does, I do.

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Review from M H (Daughter of Resident) published on 14 April 2022 Submitted via Postal Card
Overall Experience

Generally very happy with home from when we moved Dad in and he has settled very well. This is mainly due to the friendly staff and management. Nursing care has been excellent. Just a couple of minor things that could be improved. Dad is not great at feeding himself and is often dirty when we go to take him out so wearing an apron at meal times would help. Also sometimes not ready when booked to take him out.

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Review from Trevor S (Son of Resident) published on 30 June 2021 Submitted via Postal Card
Overall Experience

Mum is 95, she requires 24-hour care. We looked at care homes in the area and decided to visits three. Oakmont Lodge was the first. Right from entering the home, we just went "wow"; it was fantastic. We were able to choose a great room, which has a superb view. It was so perfect that we cancelled the other two care home viewings. Mum has been a resident now for two weeks. As I write, she just loves it. She is so settled. She is bright and so comfortable. Oakmont Lodge Care Home is a fantastic place. The staff are great. There is just a lovely atmosphere!

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Review from Karen A (Daughter of Resident) published on 22 June 2021 Submitted via Website
Overall Experience
My mother has spent 3-months at Oakmont, and we knew instantly that this was the right place for her to be cared for. The property is fresh and modern and has a wonderful garden area, and the rooms are bright and larger than other care homes. The staff are amazing, and Mum has the freedom to enjoy the amenities whilst still being safe and cared for.

I would recommend Oakmont due to the high level of care and individual needs that are met by the wonderful staff. My mum is treated as an individual, and despite her dementia, they continue to understand her personality and strive to find out as much about her as a Mum, Grandmother and Wife.

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Review from Ann B (Daughter of Resident) published on 21 June 2021 Submitted via Website
Overall Experience
I cannot speak highly enough of the Oakmont Lodge Dementia unit - in particular, the wonderful staff. My father has been a resident there since February 2021, and as a family, we are incredibly happy with both the amazing care he is receiving and the communication we have with both the management and staff who look after him.

Having moved Dad from a different residential home where care was very poor, we are really impressed with the staff's depth of knowledge around dementia. Dad has been treated with such amazing compassion, sensitivity and dignity, and he has settled in so well to his new home. The staff are all tuned into how to communicate best with Dad, have made such an effort to get to know him - he is treated like a person, not a patient. Dads physical wellbeing has really improved in such a wonderful environment. Oakmont have been amazing under all the Covid restrictions to facilitate connection with loved ones - giving new peace of mind to us and Dad!

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Review from A K (Sister of Resident) published on 21 April 2021 Submitted via Postal Card
Overall Experience
We are very happy with the care provided to my sister who has profound and multiple learning difficulties.

The team at Oakmont Lodge have taken time to understand how my sister communicates with her eyes and body language. The result is that she has bonded with several members of Oakmont's friendly, efficient and caring team.

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Review from Richard M (Husband of Resident) published on 6 April 2021 Submitted via Postal Card
Overall Experience

Oakmont Lodge Care home is an excellent facility, providing the highest level of professional standards of care and support to both residents and their family members. The buildings and rooms are bright and modern. The home management teams are both caring and efficient. The nursing and support staff are outstanding. Liaison with family members is first-class. Nothing is too much trouble for the outstanding staff in the specialist Dementia unit. I would recommend this home without reservation a model of its kind. Thanks for looking after my wife so well.

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Review from Angela W (Daughter of Resident) published on 24 March 2021 Submitted via Website
Overall Experience

My mum has been in Oakmont Lodge for 10 weeks and as a family, we are extremely happy with the care she is receiving. The standard of the home is 5-stars and the care she is receiving is second to none. From the first time I phoned the home and then meeting the care manager I felt it was the right decision for my mum to go into Oakmont Lodge. The care manager is a great role model and exemplary leader, not only showing a very high level of care in her interactions with clients but also works diligently to guide and influence all staff to work to a similarly high standard. From the very first contact we had with the team, they have worked in a very empathetic manner to ensure my mother has felt that she has remained involved and listened to, especially during the early and difficult days as part of her initial time in Oakmont. I cannot overstate the positive nature of the centre manager’s engagement and interaction with our family, especially during this very difficult period.

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Review from Leslie L (Wife of Resident) published on 16 March 2021 Submitted via Postal Card
Overall Experience

From the first time I visited Oakmont Lodge to see if my husband could be admitted as a resident, I have nothing but praise for all the conditions and all the staff. The home has a beautiful atmosphere, very clean and nothing is too much trouble for any member of staff. From day one, my husband who has dementia has been so happy and content and I know he is very well looked after so I can relax knowing that is the case. Well done Oakmont Lodge.

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Review from Lynne J (Daughter of Resident) published on 12 March 2021 Submitted via Website
Overall Experience

My mother, who has mobility and communication issues, was admitted to Oakmont Lodge Care Home just before the start of the first Covid lockdown. Whilst we knew the facilities were beautiful, we didn’t have time to get any real knowledge of the home or quality of care provided. Since then we have been very impressed with so many of the care staff and management. For example, one evening I received a call just before bedtime from one of the care assistants who had noticed a number of missed calls from me on Mum’s phone and just wanted to reassure me that Mum was safe and well. As visiting has opened up I have been delighted to see how well Mum has been dressed and styled; just how she herself would want to look. The staff have been alert to Mum’s needs and on noticing a significant deterioration in her abilities, have allowed me to regularly visit her under the Care Partner rules which has massively improved her health and well-being and given me reassurance that she is in the right place.

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Review from Ruth G (Daughter of Resident) published on 2 March 2021 Submitted via Website
Overall Experience

You could phone any time of the day or night, they leave you on hold and either it cuts off or you spend a lot of time sometimes hours trying to call especially when dementia patients have difficulty in using phones. I would imagine they don't have enough staffing, which I am surprised at since it is for elderly people with dementia. I answer the questions below without knowing as I have never been in the facility because of Covid.

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Review from Sue C (Wife of Resident) published on 4 June 2019 Submitted via Postal Card
Overall Experience

My husband was resident from August 2016 until the end of April 2019. His complex medical needs were handled with excellence. Level of care given was exemplary. Staff are professional, so caring and friendly. This nursing home is a role model for all others. Highly recommended.

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Review from Jacqueline W (Daughter of Resident) published on 13 May 2019 Submitted via Postal Card
Overall Experience
My mother was admitted to Oakmont Lodge in January 2019 with vascular dementia.
It was difficult as a family to deal with mum's illness as before her stroke on New Year's Eve, she did not have dementia. We, as a family, have taken great comfort in the fact our mum is happy and bright. The care workers are great with her and she loves them. Mum is stimulated by the activities and interacting with others. She goes out for lunch once a week, taken to church, gets her hair done and goes to the lounge for a singalong.

Mum's appetite is good as she enjoys all the meals. Mum feels happy, safe and contented at Oakmont. I don't think you can ask for much more.

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Review from Samuel (Son of Resident) published on 15 April 2019 Submitted via Website
Overall Experience

My mother has been a resident for almost 12 months following recovery from injury and made the decision to remain in Oakmont herself. My family and I can not praise the care and attention she receives highly enough. She is extremely content and well cared for. We worried about having her enter a care home, as did she, but our worries were unfounded.

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Review from Lorraine C (Daughter of Resident) published on 16 January 2019 Submitted via Postal Card
Overall Experience

My mother has been at Oakmont since July and I am delighted with the care she has received. She has thrived in the last 6 months, gaining weight and benefiting from the company of others. The staff are all so kind and attentive; nothing is too much trouble. Despite her disability, my mother has enjoyed a social life through the various activities arranged for the residents. I was so anxious about her first Christmas away from home but no effort was spared to make it a very Merry Christmas.

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Review from Richard B (Son of Resident) published on 14 December 2018 Submitted via Postal Card
Overall Experience
Oakmont Care Home has been my mother's residence for the last eighteen months. She has been very well looked after but the staff, whilst caring for her, make sure she does what she can for herself - keeping her independent.

Very clean, with a lovely TV lounge, garden and a nice dining room for eating and mixing together. I looked at several residential homes - none came near to Oakmont for comfort and modern facilities.

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Review from Pamela N (Daughter of Resident) published on 10 December 2018 Submitted via Postal Card
Overall Experience

I have found Oakmont Lodge to be a good place for my mother to reside as reflects my answers to the questionnaire, I strongly feel that the food could be improved. It is very much small portion control with little flexibility, it is prepared to very tight provisions if a resident changes their mind. Also, I believe that the minimum TV package deal should be available. Overall a friendly, warm and caring home where mammy has settled as well as can be expected.

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Review from Y B (Resident / Service User) published on 14 November 2018 Submitted via Postal Card
Overall Experience

Some of the undernoted descriptions are now open to change. New owners have already closed down the majority of the gardens and seating areas (outdoor) with the intention of building extensions. Management will also change next month - the changes not so big an impact at present as we are going into winter and do not use the outside so much.

Reply from Karen Fleming, HR / Business Manager at Oakmont Lodge Care Home

Thanks for your feedback; plans will be shared in due course for the extension and garden.

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Review from Lavinia M (Daughter of Resident) published on 5 November 2018 Submitted via Website
Overall Experience

Oakmont have now been looking after my dad since June 2018 to present and hopefully for many more years. I would absolutely recommend Oakmont, the staff on all levels are excellent, friendly and supportive and nothing is a bother to them. I know I don't have to worry as my dad is in a safe environment and is well looked after. Food is excellent, activities are great, bedrooms are large with ensuite facilities and the cleanliness is excellent. I would totally recommend Oakmont Lodge to anyone.

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Review from Caroline S (Daughter of Resident) published on 2 October 2018 Submitted via Website
Overall Experience

My mum was in Oakmont Lodge Care Home for a short time before she passed away in June with excellent care she received in her short time there. My brother and I would highly recommend the home.

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Regulatory Rating

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