Himley Manor Care Home

Warm, friendly so kind to my lovely Mom and also to myself, sympathetic to my Mom's needs and myself. Making sure they do their utmost to give Mom her needs as she's frightened and gets worried, they make sure she's happy by doing their best to do what helps my lovely Mom and myself. Thank you so much to a wonderful team who all want the best for patients.

My mom was a resident throughout March. The care she received was very good. Mom can be very difficult at times and I admire the patience that the staff had with her. Overall, all the staff were very attentive and understanding throughout my mom's stay.

Very friendly and helpful staff, willing to answer any questions. Very happy with the care provided and cleanliness.

Have no other issues and am very happy with the care standards given.

He is still being looked after and they are making him as comfy as possible in his final days.

We have found Himley Manor Care Home to be a very friendly and helpful care home, having recently needed to introduce our uncle into their hands. All staff are professional, friendly and treat all residents with respect and dignity. I would recommend this care home.

Mum feels that the staff are her friends, she calls them her friends. The carers are very professional from carers, office staff, domestics, laundry and kitchen staff - all have been welcoming and friendly which is what we wanted for Mum.

A welcoming environment with courteous staff. Sensitive to individuals needs. The laundry service is excellent. Always ensures resident has what is requested where possible. Supportive towards service user.

The coordinator leads a most efficient team. I have gone home and have appreciated the freedom and ease which has been afforded me. I shall certainly recommend this home to other needy people.

Overall the home is a lovely place, very clean. All carers are great with Mum. I would recommend it to anyone.

All the carers are so nice and lovely to the elderly people in the home. They are always helpful when you ask them a question or if you need anything. They will go out of their way to help you. My mom says they are so nice to her, which puts my mind to rest that she is being well looked after. I will always recommend the home to people. Thanks.

Mom came to Himley Manor Care Home in January 2023 from the hospital needing 24hr care for advanced dementia and heart failure. The home is modern, light and spacious. Staff and management are friendly, helpful and have accommodated Mom's needs. They have changed especially with her diet, and food is cooked fresh on-site. I am happy with the care Mom is receiving, having her hair and feet done and especially how the staff acted when Mom became very unwell. She loves the entertainment days and seems happy. Bedroom furniture is a little dated but fit for purpose, containing everything needed. I was able to take in a few soft furnishings to make Mom's room a little more homely. I was impressed that all the clothes taken on admittance are laundered by the home. It is clean, tidy and well equipped. The gardens are lovely. It would be nice to see a few sensory plants/lights to encourage partially sighted residents and those with dementia to enjoy being outside.

She is in hospital at present and hope she can return. The home is modern, light, spacious. It is a purpose-built care home which I like because it is built for their needs with spacious corridors for wheelchairs and also for them to walk around if they can. Staff are very friendly and willing to help both residents and family. I have always been offered a cup of tea and cake if they are being served. I have only witnessed cakes not been around for meals. However, I am told my mum eats very well. Activities again I have not really seen(apart from singing which is good). However, I have spoken many times to the activities staff member, who is a very nice lady. They also have a good-sized garden to enjoy, however joining the home in February have not seen it at its best. All in all, I would definitely recommend.

My grandma spent seven months at Himley Manor Care Home and I could not say a bad word about the home. The staff were excellent and the standard of care was very good. My grandma was happy throughout her time there and I couldn't have asked for anything more. We are so grateful to everybody who looked after and cared for her.

This week we were told that we would have to pay £15 to have her toenails cut. We have refused to pay this as I cut her toes nails!

My mum was really happy at Himley Manor Care Home every time I asked her she said she loved it there. Staff were so kind and caring and went above and beyond to look after her. Mum would join in with some of the activities, she especially liked to have a sing-song. It is very clean and has no "care home" smell. Overall it is an excellent care home and I would like to thank all of the staff and managers for the care they gave to my mum.

All the staff were very good with my father, the manager explained exactly what they needed from me to help keep him comfortable which helped a lot. All areas I saw were clean and tidy and had 'no care home smell'. The room was a little tired and worn but was clean and functional.

Cannot thank them enough, nothing is too much trouble. My mum has been different since she's been here. Their care is 100% and everybody is so kind too. It's a brilliant home.

At first I was not sure about this care home, especially as I did not want my Mom to be in care, I thought she could be looked after at home. I was wrong. It's not great looking from the outside and the garden really needs tidying. However, it is very clean (no care home smell) and the standards of care are exceptional. This care home deserves the highest possible praise and the dedication of all staff is amazing, beyond belief.

My Mum has been at the home for nearly a year now, a big improvement on her previous (short term) accommodation as there are no issues with visiting and access to see her. Senior carers and management seem caring, professional and attentive to her needs. The only issues appear to be around meals which are not always that great or appropriate for her nutritional needs and sometimes simple things like an afternoon cup of tea are missed (and she looks forward to this and biscuits). The fact she won't leave her room does make it harder on staff I appreciate, many have tried to persuade her to explore the facilities - but sadly all have failed (as have the family). The room could be better but is generally good enough - at least her window has been repaired. The draws in particular are starting to look a bit worn. Those are the only real negatives though, generally speaking, this is good care home and she is well looked after there.